the washer/laundry facility was broken while we were there.

wifi was intermittent in the hotel room

the location was excellent being in the old quarter, with a great bar opposite, restaurants close by and a

*ps sevilla city has made itself very tech-friendly, with bar codes galore giving visitors access to lots of

was only a 5-10 minute walk from all the main historical sites and there was an excellent small bar across the

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

street and although not a lot of traffic passed by - every time the bins, roller cases, school kids roller bags

stylish decor , the wonderful breakfast , the honesty bar , the comfortable bed , the delightful and helpful

the private sitting room with the honesty bar was a

great location, helpful staff, very good continental breakfast

choice for kids food would have been great

breakfast bar is okay but lots of ala carte options that make up for it

and gym are quite small

night room service was pretty bad, however they didn t charge us and offered a dinner at their

fran and belen were amazing ud83dudc4f 2- room service was very clean and

good wifi

location was excellent. room was very clean. didn't have breakfast in the hotel.

thanks to the breakfast staff; they were incredibly friendly

there was a problem with the wifi

late check out at 6pm for 30€

, could maybe have done with a fridge in the room, but there was cold drinks in the honesty bar in the dining

lovely to have an honesty bar and access to roof terrace

soft drink mini bar options were limited

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

a small honesty bar at reasonable prices was a nice touch

which a a psoitive 38 drgress out there and fabulous aircon wifi was perfect and the breakfast was very good

also wouldn t call the bar a bar

hotel was very accommodating hoping our bags at early check in and late check out

just it was lost and its normal to loose something after room service

wifi does not work on the terrace

breakfast a bit expensive at eur20 compared to going to a local restaurant - which we wanted to do

perfect stay in seville. the lounge is a very nice space both for kids and adults.

pool closed at 9pm

breakfast was very good

didn't really accommodate lively children as people were getting splashed that were sat nearby as kids jumping

room service responded very quickly to requests

location to cathedral area great friendly staff huge room lovely rooftop bar and splash pool spotless everywhere

the bar next to the pool made lovely

pool, air con, very clean, lovely staff

we had an expresso/coffee machine in the room but there is room service available too

good gym facilities

loved the roof top bar and pool would definitely stay there again

everything from staff to the rooms the bar the pool

rooftop pool and bar is insane. rooms are incredible, location brilliant

great location and rooftop bar with amazing views

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

fabulous breakfast and lovely rooftop pool. and the spa is great, i had an amazing massage.

the roof with the pool is very peaceful, the food simply delicious and beautifully presented, i recommend trying

pool was good but could maybe do with a tiling refresh if we're being picky

nice swimming pool on the terrace of the building with a beautiful view of the old town

little - our only minor disappointment was that the hotel s laundry service was not taking clothes to wash

however, the breakfast was served cold and packaged, which was generally not of good quality and it is better

only downside is no breakfast offered, but there is coffee and tea in the morning!

was too much trouble, facilitated and even encouraged early check in where possible

wifi and tv great

breakfast was rather small in choice and quality.

excellent location and breakfast

hotel should seriously reconsider their pet policy

excellent air con good strength free wifi

a bit noisy in the morning during the breakfast time

there is also a chic bar and courtyard

gym wasn't really great either

), wellness space, gym, the location, christmas decoration, the view from our room, the view from the rooftop,

no pool

wifi good and music/alexa in room

strong wifi connection, good location, parking nearby

wifi doesn't work if you're in the 3th floor

the room service was very good

wifi was very patchy

bed room ready earlier than expected excellent value for money friendly staff good wifi central location good

marvelous room and decor everywhere with a gorgeous pool

location with a stunning garden and pool

overall comfortable room and very nice hotel especially in summer with great gardens and pool

amazing amenities, clean pool, attentive staff

we enjoyed swimming in the pool and quick steams after

we used the laundry service for a reasonable cost and clothing was promptly delivered at the end of the day

com saying 5kg s of laundry was 20 , but when i paid for the service it was 37

the hotel has to be more specific about the laundry price

the cost for laundry was a bit steep

laundry service for a few

roof top pool was excellent with a bar for drinks which was quiet as september but perfect for us and hotel

room, fantastic rooftop pool and bar

teenage kids loved it

wifi didn t reach all rooms

having to create an account to use the wifi.

laundry was a bit on the expensive side.

laundry done in one day waiting for me in my room

we received an early and late check out at no extra cost, they also stored our luggage before a late flight

wifi did not work in the room on the main floor

no onsite bar or restaurant, but plenty close by

they also help us to get something to laundry in record time

note, laundry is a 24 hour turn around

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

the wifi was not the best. that s it.

was great, little bar off the breakfast room is a wonderful place to relax after a day of walking around seville

asked for a quiet room and i got a dark small noisy room next to the laundry maid workplace on the first floor

i assumed it because i had an early check in and booked it as the lowest

wifi doesn t work properly

wifi connection would drop if i went from the bed to the bathroom or stood right outside the

wifi is poor in our room

it lacks some of the amenities found in larger hotels such as laundry or room service.

very goog location. good and various breakfast and kitchen.

i think hotel could improve wifi connection for suits, would be much appreciated

minutes walk from the giralda tower which could be viewed from the rooftop bar and restaurant

roof bar has great view of the cathedral

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

no laundry service on sunday.

laundry service was cheap and efficient

staff was very friendly and the laundry service was excellent.

no iron facilities in rooms,expensive to send to laundry for ironing

the rooftop bar was disappointing, the view was great. but more could be made of it.

view from the rooftop bar was amazing

really good wifi

breakfast was good, wifi never had better

wifi was fine

location. near the shopping center and8 laundry mat.

low signal wifi

wifi is intermittent in the bedroom but was fine in the reception area.

wifi could be faster.

wifi hopeless, off, on off on , couldn t send emails lift only worked to 1 st floor, then had to

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

i couldn't get on the wifi until the next day, it wasn't stable so it jumped off each time before you could

location is excellent. staff is exceptional. pool is great. rooms are beautiful.

fabulous rooftop bar and a pool to cool down in after a busy day exploring

wonderful roof top bar and our room was very comfortable would definitely stay again, excellent location

the laundry service, quick and reasonably priced

good laundry service and well priced (only time we used this inhouse

laundry across the street along with easy dining

unexpected bonus was a laundry mat across the street

spacious room,huge bed & laundry changed daily

bonus is laundry is literally right across if you need to do it

lots of food around this area and there is even a laundry place opposite the hotel

swimming pool is really small and the rooftop bar was very nice but nobody was there

the rooftop with a plunge pool

breakfast was good and the staff very friendly and attentive.

the service in the restaurant for breakfast and bar could have been better.

no matter where we were lobby, hallway, or breakfast area we were always greeted with a smile and a sense

every guest sharing room, requiring separate email verifications individually (including for the kids

slow wifi

wifi was weak and the walls seemed very thin as we could hear people entering the lobby all night

because it is close to the city center, it can get loudy ouside. wifi is sometimes weak.

there is wifi and 24hr access to the hotel with personal codes sent to your phone

if you need to, there s a laundry mat just across the road

staff less than welcoming. having laundry done would have cost a fortune.

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

kids loved the pool

pet friendly, newly renovated room, wonderful balcony and centrally located

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

bar was too quiet for us to use but no biggie as the place is full of

for those who come late they will directed to the bar or to take the breakfast in the patio(which is freezing

wifi was a bit hit and miss in our room

fountain to the sunbathing on the rooftop to the intimate guitar concert over drinks in the bar to the farewell

staff provided good recommendations for dinner and laundry

room service is outsourced so when i ordered a late support it arrived in a box after 20 mins and

room service also kept reopening it

location, awesome staff available 24 hours, room service available 24 hours, beautiful terrace, gorgeous spanish

the room service and the staff are friendly

laundry costs were expensive

safe, laundry service and plenty of toiletries

hotel was very near a laundry where we could do a full load for less than $10 or 10

breakfast not as good value as the places

our kids twin room was bigger with windows and was the same price

they also attempted to overcharge us for their laundry services

there is no iron provided in the room, instead a charged laundry service is available which was disappointing

overall did not feel welcomed by the staff and laundry service was absolutely not worth it and too expensive

would have been good to have an iron or steamer in the room although they did offer laundry/ironing service at

excellent location, rooftop pool

wifi was working

we stayed with our two small kids (6 and 4 y

generally comfortable, although the sofa bed didn't look very comfy (good enough for the kids)

light in kitchen could be better

stay lovely spacious room with kitchen facilities to self cater if required really good location- close to all

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

they also don't lend out irons instead you have to pay for a laundry service

laundry washing was costly

coffee making facilities in the room, not sure if you could order room service

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

amazing location great breakfast wonderful rooftop

spa was very small should be included in hotel price not 25 euros extra each

breakfast varieties could've been better, given it's a 5 stars hotel

wish they had laundry facilities but they were very helpful in helping me find a laundrette close

free laundry service & concierge service. receptionists are very helpful and kind.

food from room service is great and cutely packaged, love it

room with a courtyard and small kitchen

the secure entry and the included wifi

the business, meanwhile, benefits from a reduced laundry bill

wifi fast and stable

wifi was very slow - we used our data as better

* the wifi is not very fast

a problem with the wifi when we got there, it got fixed the moment i called the owner despite being kind of slow

room was a little small, laundry service was quite slow

late check out

rooftop pool with spectacular view of the cathedral

morning, breakfast was badly organised

great roof terrace with pool

there was a laundry facility just down the street which was convenient

gym brand new and high quality

good breakfast

the rooftop pool was superb after a day exploring the gorgeous city

excellent facilities, great roof top bar with cathedral views

checked in late, and they gave us a room that was so small, by the laundry room, not as the picture, and with

like where to do laundry, where to get local sim card,

short walk to cathedral, el monesterio heladeria, laundry, rosina s balcony and alcazar

the laundry services were not available as advertised.

was that, despite advertising it on several platforms, the hotel does not offer self-service laundry which was

clean quite room, big wardrobe, large bathroom, small fridge, air conditioning, safe, free wifi, good buffet

very clean, large and comfortable rooms, good wifi, friendly staff

the wifi is available as part of the package

others so i expected less, but the room was gorgeous and spacious, with a big bathroom and great wifi (and a

good wifi

room with a loft was great, kids loved it

the wifi was decent

the room was comfortable and was well cleaned by the room service

fantastic location including a rooftop bar overlooking the cathedral.

wifi is free, but

no bar or cafe

a single bar stool tucked in a corner

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

wifi was good, location in the city center is perfect

wifi did not work at all. bad smell from the bathroom.

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

area is quiet and you have supermarkets, laundry, pharmacies blocks away

bar facility at rooftop pool, but there is a vending machine and plenty of comfortable sun

staff, location, cleanliness, breakfast, parking, possibility to charge electric cars

a worker came to the pool and with utterly bad manners wanted to take my kids off the pool because he said we

free drink, but would have been our preference to just get a glass of wine or beer from the hotel bar rather

we arrived we were given a free 30 min use of the hot tub and a free round of drinks at a bar around the corner

and room service

free drink at bar near the cathedral

pet friendly is often not possible at higher end stays so it was nice that my fur child was

we were granted late check out upon request

bed or bowl offered even though hotel is pet friendly

pet friendly (some hotels i saw u need to request, this was guaranteed which we fb was a deal

previous guest's wifi slip found at side of bed

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

wifi was a little weak but survived

wifi wasn t good

wifi didn't always work

lots of restaurants and other services (laundry, market, etc) in this neighborhood

it was nice that their quadruple room had bunk beds in, so our kids didn't have to share a sofa bed as often

the 'order in' room service option worked well , was good quality and well priced

ordered tuna tartar from room service, although the service was good, the food itself was too salty

bedrooms and bathrooms (twin rooms anyway), comfortable beds and pillows, good wifi, plenty of restaurants in

poor wifi connection

pool is cute, though very small

the wifi code provided turned out to only work for two devices, but we got an extra one after asking

5) the wifi was free with great speed and connectivity

covid restrictions where adhered by all guests and the booking of the pool worked well

plus hotel arranged for same day laundry

no laundry, but fortunately dry cleaners within walking distance.

the pool had exposed fibreglass along the edge

room bit dark and wifi didn't work in our room.

breakfast has a nice selection

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

only poor wifi in rooms, but wifi on hotel

wifi didn t extend to my room.

no fridge, no real soundproofing from street noise, heating took a long time to respond, wifi flaky, no lounge

not the end of the world and reception we re happy to allow us to order coffee through room service

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

wifi and my phone did not work in my room , the

beautiful rooms, pool area looking forward to the bar /restaurant opening soon

breakfast (compulsory room service) was very disappointing and overpriced

the rooftop pool was also really nice

location. modern facilities. everything you need was on the room. complementary laundry.

nice to not have to use a key, laundry available, good location

laundry machine is also available at the top floor of the building should you need to laundry your

laundry

the washing machine placed on the top floor, and no laundry detergent

this place was great for our two young kids (4 & 2) and us

complementary spa facilities

a big rip off. this is not a pet friendly hotel. you cannot leave the pet alone in the room .

we didn't call room service, ended up my kid didn't sleep on it for the 1st night

bed bunks for the kids where a little high off the ground, protection could go also on the head of the bed

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

wifi didn't work

room was next to the street noisy, wifi was not good

wifi was very weak and not getting connected at all

us a coffee late at night veciase the maid had forgotten to leave new coffee in our room and no bar was open

laundry favor right around the corner

quick and efficient laundry service

i hear some machine noise like doing laundry in my room and have the hotel staff to check

there was a little noise in the early hours of the morning - perhaps from a local side-street bar / or passing

double room with sofa bed was great for us with kids of 8 and 5

roof top bar was lovely staff very polite & helpful gave us a free early check in

pool so nice in the boiling heat and sun is still so hot well over 8pm didnt want to go back down

we loved the pool but wished there was some shade like an umbrella as it was really hot

though smoking was allowed at the roof terrace/pool, there was no ashtray or a bin to throw away the liter

a small pool with a view was a great relief from exploring in the heat

if you travel with your dog, be aware of the pet rules

very beautiful lobby and staff were very nice allowed early check in

the wifi often had to be accessed in the central courtyard.

staff very accommodating and early check in as the room was ready, luggage hold option available

wifi on the 2 floor weak

consistent working wifi in the room - had to go into the hallway to get a strong enough signal

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

parking self serve laundry on off bus and old town within 20mt

yet perfect, had everything i needed, including a bath, small fridge, air conditioning, and great wifi

the breakfast bar was clean and held a generous assortment of items

fast wifi

g evening room service is missed in some of the days

the breakfast was wonderful and served in the beautiful courtyard

the rooftop pool and bar are lovely too

very good breakfast, comfortable hotel room, roof-terrace and on top excellent service

that the pool was not ready / open for the season during our stay

room 121 very noisy early hours of morning 5 am appeared to be laundry change over

great breakfast! good laundry service. wonderful staff.

noise by laundry pick-up van at 4.35am every morning!

noise from the road during the night of collection of garbage and laundry

front desk staff very welcoming ; a shout to carmen , afonso , elisa , kevin and pepe from laundry

laundry service expensive

the laundry service was also very good and efficient

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

no laundry service

no bar facilities at night

the cleanliness, the staff s treatment, the location, and the small pool

wifi was super quick

great roof top, with a plunge pool to cool off

it's location, the room, the lobby area, wifi and staff were superb

isabella was very welcoming and helpful. rooftop bar was pleasant.

breakfast was delicious and anytime we needed room service it was there in minutes

bigger pool:)

perfect little pool area on the roof the staff were extremely professional, friendly and

coming back for a dip in the pool and a siesta was such a treat

the only small criticism was that the pool wasn t heated.

laundry

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

deeply liked location, cleanliness, staff support, and they were very flexible about late check out hours

everyone loved our pup and he was welcome in the cafe, breakfast bar and restaurant which is a rare pleasure

but it could have been a bit awkward if we traveled with our kids

used the laundry service which was supposed to redeliver our clothes within the day

the laundry service was efficient and solved a problem

comfortable rooms, good wifi, excellent breakfast (at extra cost)

beautiful and cozy hotel, excellent breakfast, pool and bar at the rooftop

hotel was immaculate, the rooms were lovely, the atmosphere was great the rooftop bar had amazing views staff

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

open kitchen offers tea, coffee, snacks all the time

not having a kitchen, but that's the way hotel is..everything else is fantastic

good wifi excellent location only a few minute walk to the alcazar and

perfect location, very clean hotel, good wifi, very helpful staff