powdered eggs. guest laundry very small.

everything was great the pool was cold but that s fine too and the room was great we had more than enough

the free breakfast

that the pool was not heated

the hotel is not very well marked, you have to drive though several parking lots to get there

you had to request housekeeping wifi was very spotty no laundry and air-conditioning did not work well

didnt like how the room had a musty smell and there was no laundry facilities

great hotel! good location, right next to a gym.

the pool was great , very clean as well as the rooms

pet friendly and clean

clean and neat laundry room

very welcoming staff, clean room, easy excess from parking, laundry machines for guest use.

laundry is coin operated, but also has phone app pay option

i did laundry while i was there and the cleaning people took my hangers

people put dirty laundry and towels in the hall and they stayed there all day

the hotel does not offer any room service or laundry service and no one uses hotel phones anymore

my family loves the pool, and i love the laundry facility

our room was next to the pool and the pool was always clean

i love the gym, pool was clean, breakfast was nice and staff were really friendly

wood chairs, with flat tv to raise the ambience, while serving the free, super good and generous breakfast,

we liked the self serve laundry.

we were across from the laundry/housekeeping room

bathroom drain was clogged up but sunday it was good. laundry room dryer was very slow.

was really efficient at check in and when the dryers were not working in the guest laundry she allowed us to

excellent free breakfast buffet

as far as front desk employees and the laundry dept

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

the fact that guests from neighboring double tree hotel were allowed access to the hotel laundry facilities

the door under the kitchen sink to the trash can on the top hinge was broke loose from the frame

the breakfast was not good at all need more selections.

wish they had laundry machine

pool stayed open until 11pm - even though they need someone to clean it out every so often during

staff was amazing, friendly and helpful. fully enjoyed the restaurant menu and room service!

) then i had 'small' issues like being charged for breakfast or no wifi which was supposed to be included in my

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

location was ideal, the price was reasonable, the room was very clean and the free breakfast was a bonus

breakfast was also more than what we expected and very good

love the hotel, my grandkids love to go swimming, the breakfast was excellent, the hostess was great

updated and clean throughout. comfy bed. great breakfast!

had to pick up my own lining no breakfast and the pool wasn't

the parking

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting

no pet fee for one dog, gentle staff, clean room, spacious room.

nice location plenty of parking grounds were clean

check in, he laughed and told us we didn't get a smoking room

room was dirty and smell smoking and i found it is from old air conditioner

i didn't bring a pet but i like that you can for free 4

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the

a clean laundry area

the hallways are bright and have good lighting; they do not have any laundry facility on the premises but there

no pool, breakfast could be better since the price is not cheap.

staff was accommodating and helpful. free breakfast was very good.

laundry machines are so close to the rooms- other guests used them to dry their shoes from

the best part of all was the effort made for us to have breakfast as promised and generous

no gym, no pool. a little untidy.

clean and modern. bed was comfortable and excellent breakfast.

clean rooms good breakfast choices would stay again

breakfast was far beyond expectations, plenty of hot and tasty food

your breakfast bar is the best i've experienced. by far, the coffee was delicious.

the lobby area with the pool table and games was very nice touch as

the bar was closed

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

parking was convenient

pet fee excessive, no continental breakfast and they did not inform me of meal plan option

liquid soap containers in bathtub empty. only one bar of soap at bathroom sink only

night sometimes there can be some weird characters in the parking lot or the surrounding

no guess laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

on premise laundry would have been nice.

no laundry

great room, ac and wifi.

dirty laundry sat in the hall way over

the blackout curtains, bed was awesomely comfortable and the pool cool

coffee bar did not have any dairy (half and half, milk),

stayed on the pet friendly floor and the room was perfectly clean and comfortable

plus an indoor pool

no bar or restaurant facilities

wifi was really really slow in the garden room

wifi had poor signal and was too slow to use

the wifi signal is very weak- nonexistant on the upper floors

noisy between rooms and wifi poor

was expecting to go to the gym but it was not open

parking great

large spacious room, excellent breakfast

location and general atmosphere. parking was convenient. room was quiet

provided a very good breakfast.

pool was not working

great apartment with large kitchen and bathroom space

room was large and had a full sized fully updated kitchen with granite counters

the pool was dirty!!! my kids really want to use the pool but we could not!

price and pet cleaning fee! also it was under construction and still expensive.

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

free laundry

it was close to my work place and had free laundry

also the wifi signal was really slow in our suite (~1mbps

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

i ll pay the extra $20-40 next time for double the space, kitchen, separate bedroom and seating areas

the room was big beds were comfortable. great location. good breakfast.

not sure if it's the case for all floor 19 rooms but we could hear the music from the rooftop bar on floor 20

didn t work, maintenence came but couldn t fix, elevators were confusing and the gym was full of kids not

the room was stocked with all the little necessities you would need in the bathroom and kitchen

breakfast was great, rooms were clean, great location and all the staff were super friendly

i loved the lobby, the lounge area (breakfast and computer station).

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

the space and kitchen facilities

excellent staff, great room service

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

more towels in the room without having to ask please warm up the pool

the free parking is also nice

the price, we expected to be offered complimentary breakfast but weren't; the pool is tiny, smaller than most

guest laundry services were supposed to be available

no laundry room bags for the guests

enjoyed the chefs kitchen

wifi was incredibly slow

day room service (after first night stay) was lacking

the laundry/ice area on the second floor smelled like urine.

everything is perfect, only one question was about laundry

laundry should definitely offer the contactless option to pay for the service (now it s coins

wish the restaurant were open longer for breakfast - 9:30 is early to close

the staff were incredibly friendly, and we loved that it was pet friendly

they even have a shuttle service for free

dinner the food was 1 1/2 hrs getting to me problem in kitchen or forgot the order staff real good about

having to sign-up for the rewards program to receive free wifi is just dumb

staff was helpful, loved the shuttle, spacious room the pool was clean but not immaculate.

small room, $4.95 a day for wifi, overpriced parking...not a good value for the price.

were on the floor with a team of young kids

breakfast (room service ordered the night before) was 15 minutes late (30 minutes given the 7:15-7:30 window)

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

place did not do room service even though it had a menu and qr code

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

they did comp us two drinks a piece from the bar and reduced our rate by $60

lobby offers convenient breakfast and had a nice bar area

gym facilities being closed but understandable with covid-19.

the location and the shuttle service, richard was fantastic.

i cannot connect wifi to my laptop

they didn t bring clean laundry every day.

easy parking

there were no non smoking rooms so we didn t stay here

parking wasn't the best. but that was 22 people staying in the wrong spot from the room.

ton of suspicious activity in the parking lot throughout the entire night

pet fee is $100 for a night

he pointed out the old space - which was farther from the kitchen- so again a meaningless explanation

i wanted more i needed to go to the bistro and purchase even though she had just moved it to the kitchen seconds

hidden valet parking cost and high pet fee.

gps, we also had a note that said there was free breakfast but we could only find the breakfast bar which you

the guest laundry room not working

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

door to shut properly, keys kept not working, no laundry said the machine was broken

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

24 hr fitness center, guest laundry, enjoyed the breakfast

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

restaurant and bar was very convenient

not ideal to walk past with two little kids

had to wait half an hour for the manager to check us in ( with 2 tired from a road trip kids)

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

free laundry room was a life savers

bonus was the free laundry with soap

free laundry was definitely a plus

they also had a guest laundry room

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

very clean breakfast was good customer service was a 10

bathrooms too small. water machine in gym was empty. tv in gym not working.

example: i checked in around 8pm and the following when trying to request room service like get trash out and

room service was excellent as well

we utilized the on-site exercise room and the laundry room

the pool. the laundry. the hvac.

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

laundry that worked

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

the pool and breakfast

the hotels fault , corona has made hot breakfast impossible

the breakfast was ok, and the location was great.

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

pool was great. rooms nice and clean

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

the rooms have a kitchenette but no utensils

kitchen

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff

location and smoking rooms.

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

laundry room dirty

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

easy check in, no deposit. laundry room and snack machines.

too expensive for no breakfast

laundry facilities dirty with several out of order machines

i liked the extended stay facilities, laundry and refrigerator.

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

on site laundry is reliable and accessible

the property has wifi

i also enjoyed using the excercise room and the laundry service

ev chargers charge by the hour, not by the kw

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

the kitchen, the comfy bed.

the wifi in the room was somewhat slow

great attendants which help me with change for laundry and all

pool wasn't maintained as well as it could've been

parking was great

limited parking due to construction.

location, parking availability, cleanliness, and the breakfast buffet.

left with a headache and needing to hit the laundry mat

back door leading from the parking lock didn t lock so anyone could walk in

extra pillow so one of our kids had to share a pillow they didn't tell us where we could find the wifi info at

early breakfast

comfortable room, quiet atmosphere, very close to restaraunts, plenty of parking.

they promote laundry and the facilities but nothing works

there was to be breakfast provided but there was nothing except cereal, a sweet roll and coffee but no sweetener

t work, sink from bathroom and kitchen have no cold water, air conditioners is have holes and smoke came out

poor breakfast

disgusting, every trash can on the property was overflowing, all the hallways smelled terrible, breakfast was

close to restaurants,had laundry facility

continental breakfast available in nearby econo lodge, no laundry, etc

also i did find what looked like cigarette burn holes in the sheets - my room was non-smoking

continental breakfast was just that, a typical, coffee, juice, cereal,

finally, we were not given the wifi password and the batteries were dead in the tv remote

for example laundry is on the second floor but it says it's on the first floor

guest laundry facility was great

the laundry machine didn't work.

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

nice and clean and had a laundry room on site.

i told them i was disabled and needed a quiet, easily accessible, non-smoking room

room was dirty, one pillow on the bed for 2 people, 1 towel for 2 people, and being it was a smoking room didn

having the kitchen

requested non-smoking

i absolutely love that there's a laundry facility on the property

very informative about the local shops surrounding the hotel & it is a pet-friendly hotel with veterinarians

took my dog for a walk there was dog feces everywhere - other guests did not clean up after their pets

burn holes in bed of a non smoking room

other thing, it's an appart-hotel, so you get a kitchen, but no supplies or anything, not even coffee or tea

also loved the pool and patio and the cleanliness of the facilities

the pool, location, and comfortability

great location staff very friendly has a pool and liked the gym and little restaurant

our coffee maker didn't work and the kitchen is not stocked with napkins, plates, or basic silverware

the staff, the room, the pool and fitness room.

pool had too much chlorine in it and water was cold.

gym was small, but still ok and has a tv.

wifi wouldn't connect on laptop

very frustrating and awkward given i had my teenager kids with me

the pool, gym and dining area was not accessible

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

and fresh apple cider; complimentary newspaper; suite was roomy; bed and linens were perfect; parking was no

the parking facilities around the hotel were very good - such as gas stations, eat outs

the room was clean and comfortable plenty of room if families are traveling with kids

did not appreciate the surprise $50 pet fee, which was not disclosed in advance.

abandoned dark restaurant parking lot next to it was creepy and falling apart

breakfast was good. nice choice of food.

wifi would not work with my laptop but was ok with my tablet

before booking to ask about pet o policy

the bed was very comfortable, well appointed bathroom, and a very nice continental breakfast

things i like best about this property were it's location, the size of the room, it's features, laundry facilities

laundry room had 1/2 of the machines working and only out of order signs on 2

i had to do laundry and had to walk around building at night in cold to get it

the laundry was open and usable

i was very tired atlist i was able to stay at the hotel with my pet

i appreciated that the hotel has a laundry room.

like the fact that there were no plates available when i went down to breakfast and most of the hot food was

full kitchen, nice lounge area.

loved the pool i really liked the weekend breakfast along with the stafff

style, ie, included small kitchen and sitting room areas

food good, bar pleasant. staff helpful.

pool closed

the nice lady at the bar gave us some green tea but it wasn't very good

the indoor pool, cleanliness, amazing staff, friendly, affordable rates

they also have a small pool (although it is not heated)

there are also laundry facilities and plenty of convenient parking spaces close to the entrance

the laundryroom

very clean facility with on-site laundry facilities.

gooe parking situation

was great, very quiet, clean room, enjoyed having kitchen so we could fix our meals and snacks

crappy amenities, nasty breakfast, sketchy neighborhood, uncomfortable bed inside the room, dirty laundry room

distance to the needed amenities such as food laundry and stores

what's the point of having a laundry room if detergent isn't sold on premises?

very friendly staff, clean rooms, delicious continental breakfast

pet friendly.everything great .

if you had a laundry room

no laundry facilities

no laundry area

the outdoor pool is very nice with towels

the only thing i wish was available was the pool

microwave and fridge. also liked the laundry room.

the room was nice. breakfast was good. staff was pleasant.

free parking and free breakfast

free parking and free breakfast

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

3 fast elevators laundry was good

ice and laundry convenient

i also appreciated that the linens smelled like fresh laundry

still think pet fees are high.

the hot tube closes at 10 and there's not cut of time for the kids in the hot or pool area so the adults can at

the breakfast was pretty good.

cleanliness and breakfast

it is very adequate for the price the parking is a little quirky

breakfast is always good the clean room and there prompt to help or meet our needs when we needed

the continental breakfast was decent

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

laundry wasn't working on this visit

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

laundry was supposed to allow debit cards but wasn t working

poor wifi

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

the guest laundry facilities were out of order

piles of dirty laundry in halls

ordered room service on friday night, steak mash potatoes and salad

the omelette bar was also amazing

spots small laundry facilities were not working

kitchen functional and everything a guest should need in a hotel suite

spacious and pet friendly, easy access from the highway.

free breakfast was actually a hot breakfast not just cereal or danishes

the kitchen was perfect, since we prefer cooking our meals

mext to laundry room

i didn't partake in the bar or other amenities

great atmosphere. friendly staff. pet friendly too!

allowed pets snack bar accommodating manager

the pool, the gym and the bar but we realized why

very friendly staff and the pool/gym area looked nice

food was excellent (norma in the kitchen was fabulous) the stay well room was so worth the value

parking lot needs better lighting

that my kids came out of the room immediately saying shower is very bad and broken walls in the restroom

the pool could have been a bit warmer

laundry room and fitness center are sort of one in the same so it was pretty warm and moist in

free laundry for guests

candlewood bistro and free laundry were a pleasant surprise

laundry facility and fitness center were great

laundry was free

nothing works, the laundry room machines don't work, most times the key card will not work

no laundry, the ice maker was broken

has plenty of parking, two buildings, seating in front of main building and a table with bench seating under

many people walking and loitering around the parking lot, the grab and go breakfast was gone by 8am pretty sure

i have woken up to people arguing and cussing in the parking lot

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

had issues with the dryer in the laundry center

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

we also used the laundry machine in the hotel

checking got make up on white laundry to determine a deposit it crazy

laundry in hall, badly maintained bathroom facilities, ice maker only on 2 floors, slow elevator

property is a 10 but the laundry facilities didn t match that

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs

family enjoyed the hot breakfast and loved waffle

roll out couch was great for our kids