we used the elevator near the laundry facility, it's fine, but very small and required a little more walking,

at least the pool was opened for use.

too many lil kids in the hot tub

comfy wifi worked

easy access to premises, lots of parking available at any time.

room service + there was no water in the room (bottle) or in mini fridge

.good bar restaurant on site .very pricy.

great parking into building access

pet friendly

i like the cleanl i ness of thr room, breakfast options, gym facility and snack area.

laundry on-site was clean and well kept

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

i like that each room had a usable kitchen

beds comfortable and kitchen is nice

the location and being pet friendly.

was helpful and laundry room area was clean and efficient and affordable

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

the laundry area was small

i liked having a full kitchen

pet friendly

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

our room was right across from the laundry and ice maker, so it was noisy at times

staff was friendly, liked the free breakfast.

limited breakfast for diabetics, wife liked biscuits & gravy

the wifi did not work well at all.

the laundry was in desperate need of new machines!! were extremely dirty and old.

the friendly staff! pool, breakfast, i wasn't nagged i felt at home. huge room.

pool was cold 1st nite stay

pool area beautiful. bathrooms could use some updating

cleaner pool and area.

had to get our own towels, take used to laundry shoot

pool and we loved the quite time 9pm-9am the hotel offered for the guest as well as the free breakfast,dog

materials all over parking lot, debris on entry road like screws and brackets

our son enjoyed the heated indoor pool and we loved the quite time 9pm-9am the hotel offered for the guest as

the breakfast was delicious and the lady working there was extremely friendly

vending and ice on every floor, not the 1st floor with laundry

this hotel is considered pet friendly please shampoo the carpet if you know a pet has been in there or really

the gym was not open at 6:15 a.m

liked that fact that it offered handicap rooms, free breakfast and the front desk staff was excellent

enough lights in parking lot

laundry and gym were also closed for renovations and not available for use

hard to find the entrance, and not easy to get out of the parking area.

parking was tight. i have a camero ss and there wasn't much room to open the doors.

hard to enter parking lot

allowing us a late check out on our last day

our room was also in the basement next to the laundry room, which woke us up at 9am every morning

the room was cozy and there was plenty of parking

barely any parking

very friendly and accommodating staff; pet friendly; great location

the gym is so outdated and only had 30 pound weights

the breakfast bar was not very well stocked.

they had on-site parking.

good location. sufficient parking available.

one lady working the parking lot in and out of cars prostituting herself all night

the wifi is constantly going out.

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

laundry room is a little expensive. but i do appreciate to have the ammentity.

no washer and dryer. they really should add laundry machines.

asked if i had a service card and kept calling him a pet

the staff was excellent! the breakfast was wonderful.

a bit noisy on the weekend due to the number of pets staying at this property

liked the pool , and things to do for kids

nice set up to have kids with a high chair, little play area, and tvs

the fire alarm went off at 1:00am and i had 2 little kids and my elderly grandma to get down 3 flights of

poor gym

the pool was nice

the breakfast was average. coffee was good, though.

pool could be bigger/warmer.

clean and comfortable. kitchenette was very convenient.

parking was so so. breakfast was crowded. not many cereal choices.

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

working ice machine and laundry on floor

we arrived late and were hoping for a late check out

they travelled home with my kids

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

couldn't access pool, workout room, no laundry

laundry is available, takes cards, no coins needed which is nice

no laundry service like advertised

staff doing laundry in main lobby

no laundry bag in room but that's a minor concern

i also didn t understand why there were not trash can liners or laundry bags

the indoor pool and workout facilities were beautiful

breakfast was great with gourmet coffee and the waffles my daughter loves

room very messy and no room service

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

desk said they were out bc they had no staff to do the laundry

convenient location, free laundry, nice fitness area

free guest laundry

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

facilities include free laundry room with washers and driers

add laundry facilities

no laundry

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

the bar was closed and no wifi

amongst plenty of food options, it was a bit difficult to locate as it was sitting in the back parking lot of

to pay for wifi

pet friendly

no breakfast and wifi cost

gym and pool

clean, great location, nice gym.

the room was great, and the pool was beautiful!

gym and pool open. classy and comfortable.

parking was easy

seems a challenge to access the so called free wifi especially the faster connection if you're a

but the kids still loved it

any used laundry had to be thrown down the laundry shoot by us

was located across from the laundry room

need to close all the way to block parking lot lights, make sure not spots on sheets and tv remote didn t

parking was tight because a getting a new coating on half

i liked the location and free breakfast.

had a guest laundry

combination laundry/exercise room

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

staff was courteous and explained everything they had to offer upon arriving, such a breakfast, the bar, and

nice staff, super clean room, comfortable beds, and really good breakfast

i had to do some laundry and the machines did not clean the clothes well at all.

covid having many things closed like the breakfast, bar, pool

pool was too cold to use

we got an early check in around 1, there was an empty food service tray at the door down the hall from us

even w/ all the extra rambunctious kids there, the staff were still very patient, friendly and helpful

the staff was all friendly the pool was nice having laundry facilities available was great

the laundry area was great so we didn t have to travel back home with days of dirty clothes

breakfast is bad

breakfast was great. parking was easy.check in was easy.

the pullout was covered in stains of the unknown, it was caked in white pet hair (hence the title of this- as

it was clean, pet friendly and conveniently located to everything.

comfortable bed, gym, pool, staff, breakfast.

breakfast line to the waffle machine was long and packed from the taylor swift concert but was good

nice breakfast

breakfast was also good- loved the waffle maing machine

additionally, the wifi is terrible

pet friendly. location. parking.

pet fee was ridiculous

was easily accessible, close to restaurants and shopping, and there was plenty of convenient parking

still left over in the pool area over night still wet wanted to use the hot tub in the

tv remote didnt work, air vent for bathroom missing, no laundry bags

no laundry room

when we pulled into our parking space

motel was clean, had a good selection for breakfast and a nice indoor pool.

pool was wonderful

wonderful , healthy breakfast.

breakfast was very good and lots of choices.

nice suite and staff was kind and breakfast was good.

excellent breakfast daily with lots of variety hot and cold

the room was huge! the pool was open and the hot tub!

the laundry room was a mess with garbage all over the floors

for anyone sensitive to things like scented laundry detergent it was very

with wifi intermittent service in room

the free breakfast was very good with a variety of food

bright, friendly staff, comfy beds, great breakfast.

no early check in. (1 hour). wifi connection was like a 7 step process

friendly staff, clean and well stocked breakfast area and convenient location.

had to go to light turn around and then turn into the parking lot had trouble finding how to get in at

only issue we had was the wifi wasn't working

pool area was nice. staff was friendly.

the gym, steam room, and sauna

bar was great

the gym/spa was limited and the sauna was not hot.

overall your hotel is excellent. sauna, pool, jacuzzi, and a real fitness room!

restaurant and bar were not open - but these are challenging times

breakfast was decent. it had several options.

the breakfast was not exactly what i would have loved

breakfast was good

cleanliness, personnel and breakfast selection and quality.

great breakfast

laundry facility came in handg

to pay to wash laundry

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

breakfast was awesome.enjoyed the hot tub while son swam

it was so easy to run out and grab free breakfast for the kids and bring it to my room

the exercise room and free laundry were a bonus

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

would've liked a heated pool and lactose free milk.

the breakfast was great

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

the room was spacious enough, the water was hot, wifi very good--occasional spotty--but always back on, great

my room was next to a loud gym and a lot of noise from other rooms

we were next to the laundry room and we heard strange loud buzzing that woke us up one night

hotel was very clean, pool had 1hr scheduled spots for each family so they could sanitize

the oatmeal bar for breakfast was a huge hit!

the pool was very small and crowded.

comfortable, didn't want to get up the next morning, room very clean, desk clerk friendly/helpful breakfast was

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

the rooms are a good size and a nice kitchen

the staff member at the front desk resolved the parking issue that was created by not being informed of booking

the treadmill in the fitness center was broken, which was a disappointment because it rained during the stay

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

convenient location, friendly staff, good facilities. plenty of free parking.

so greatful they let us check in early and allowed for a late check out

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

breakfast wasn t great, but cereal and toast and bagels were fine

that the township requires you to pay for parking but that is not the hotel's fault.

50 each way and no worries about traffic or parking

there could have been a little more variety at breakfast.

small pool

great pool

airport parking option

your staff, in particular the night shift fellow, was so helpful with my rental car parking and my bonvoy

there s a laundry room which was clean

there was stinky large amounts of trash in the stairwells, the manager was very sober, while the fitness area

the room was 2 queen beds full kitchen and plenty of space

not offer the breakfast which was a must have

the breakfast

the laundry facility is old and worn.

the cleartoken laundry setup is not useful for foreigners to setup

i was unable to use the on-site laundry facilities due to payment restrictions

clean and quiet. always saw someone cleaning. the free laundry facility is great

the hotel was also equipped with a laundry room and a small but well stocked pantry

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

i had to take my used towels to the laundry myself and request fresh towels

laundry service due to renovation

area near office and laundry area smelled horribly of pot

room is smaller than expected. laundry facilities were outdated.

well equipped bedrooms with a laundry on-site which is very handy

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

i also loved that the laundry facilities are free, but you must bring your own detergent

i really appreciated how friendly the staff was and the laundry room was excellent.

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

the pool and how helpful the staff was.

was great for the shuttle, arrived in perfect time and picked us up right when we called when we got back home

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pullout bed that was supposed to be big enough for two adults was barely big enough for my two kids

shower room and changing room attached to the pool

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

disinfectant wipes for gym area.

dirty laundry was piled out to the evaluator

laundry attendant, exceptional

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

was good for a night away from the kids

there's also a laundry room where you can wash and dry your clothes for $4

i booked i call directly to the hotel to make sure they have laundry facilities

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

the staff, breakfast, snacks, laundry..

laundry facilities

laundry, pool ,breakfast coffee 24 hours and most of all the staff

room i was in absorbed all the banging in the kitchen and lounge

indoor pool was cold

it also had both covered and uncovered parking

door on the bathroom didn't have a lock, which is weird when you have kids

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

laundry took four hours to clean and dry

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

breakfast area was neat and tidy, well-stocked and maintained during breakfast

pike from weirton wv one must either pull off the road adjacent to the lower end of the parking lot & then pull

trashcans overflowing, dirty laundry in the hall for day

laundry available

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious,

liked the location being close to the casino and the t station, and the price was reasonable

bed (couldn t sleep - very sore), outdated gym equipment and gym room not kept

anyone planning to stay here should realize the hotel staff are working to improve the wifi situation, but it

rooms and building, good to go breakfast, freshly prepared with cold and warm drinks, hot ham-cheese-croissant

was clean, elevator worked never waited for it, staff very friendly, workout gym nice, no problem accessing

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful

dirty laundry left in room

the pool area wasn't as nice as it appeared online

the other phone's pre-programmed buttons for housekeeping, room service, etc

had to pay for wifi for every device.

byrd, your shuttle driver should be commended as well

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

gym facility was terrible

kids loved the pool

wifi could have been faster

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

wifi was horrible

close to baseball stadium. within walking distance to many restaurants/bars and casino.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

location and wifi

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

wifi band with is absolutely horrible ended up using cellular data to do what i needed to do

unsupervised kids in the gym on several occasions

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

the gym could be bigger

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

breakfast was great

clean, pool table was nice for the kids.

i liked the gym facility and that the staff was nice.

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

no complimentary breakfast for the price and no pool for kids

gym was a little bit limited, but not a problem

the gym wasn't as nice like i thought it would be.

better gym and a more reasonle parking prices

there was no room service, no housekeeping, no shuttle, no gym

room service food prices are outrageous

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

room service is also a great option as well

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

the spa was amazing! beds very comfortable

the bar on the second floor is very nice

the room was beautiful and the bed was really comfy. the gym was large and fully equipped.

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

for parking and a $75 pet fee that was not mentioned prior to purchase of the room

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we

the gym was ok, but a bit limited.

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

we were told to call in advance to see about early check in

the pool and friendly staff

room service was very very slow

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

helpful staff, guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

there is no mineral water available even in the minibar no regular laundry service although you can ask the

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

kimpton had thorough precautions in place, in terms of cleanliness, contactless room service, etc

fabulous bathroom with spa tub

the bloody mary bar and breakfast was outstanding

no evening room service and limited breakfast room service menu

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

room service delivered a complementary cake for my husband

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

the speak easy bar had great atmosphere - and drinks

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

pet friendly

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

pool was cold.

pool, restaurant, and little shop perfect for kids, pool was clean

there was no laundry service

not a safe place to stroll as a family with small kids

the free wifi was not satisfactory, but it was free

been some kind of sports tournament going on and during both days of our stay there were a ton of kids running

liked the bar area, staff was very polite, and the room was very clean

also as a bonvoy member i felt i should have been with the protected wifi service

breakfast could use some improvement, but it was ok

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was great, location is a great location for walking to restaurants and bars, easy access

we will be back again with our kids

i liked the laundry facility onsite also

room was 116 directly across from the laundry room and staff cleaning facilities

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

spacious rooms and laundry on site

i loved there was onsite laundry facility as well

or laundry bag

no laundry no goods staff no cleanliness

got a smoking room cuz i knew we couldn t want to go outside once it got late so i did expect it to be

parking right outside my room

smoking free room smelled smoke and all our clothes when we left