than the day we checked in there were only 2 girls who we assume to be the laundry people

facilities (with high quality tea, coffee and hot chocolate provided), hot and powerful shower, laundry facilities

wifi not accessible in bedroom

breakfast was delicious, pipping hot and cooked to order, with plenty to choose from

parking plenty - nice view from room x can t comment on breakfast as we didn t book that

music in the pool/jacuzzi area was appallingly misplaced

easy access location for car rooms with sofabeds were good and room was spacious for us with kids

free wifi was

removed from the room, so it did feel we had to chase a bit for menu's, restaurant opening times, room service

breakfast - you had to pay extra for barista - the machine was ok but could have been better, the kids loved

we could also do the laundry

lists laundry facilities but these are not self service, though the set is on site, and the fee for

laundry not made easily available.

they had a reasonable priced laundry service and our clothes were washed and

free wifi

there was plenty of free parking available on site and laura and graeme were really helpful and welcoming

wifi signal wasn't great and tv reception could be poor at times but you're in the countryside

the parking is on site and next to the room

breakfast could have included fresh fruit

we used thornhill- plenty of parking and easy to use

room near laundry room so a little noisey in morning

some items of laundry could have been better.

laundry the first time my clothes came in the same bag i gave them for wash, not folded and in a

re laundry facilities available to guests

to make sure we got everything we wanted, i noticed a few people taking pastries and cartons of kids milk

no laundry facility in this house , be prepared to carry luggages up flights of stairs

location , car parking, helpful and friendly staff + really nice room

beautiful victorian hotel with modern amenities and free parking

surprised by the generous snacks provided in the room, the well-equipped facilities, and the warm breakfast

kids bed on the floor was not very comfortable.

the laundry service was excellent as well

after returning from our daughters graduation at 3pm for a nap, the hallways were full of dirty laundry bags

close to the room i stayed, they use a corner of the staircase to store cleaning and laundry stuff

before arriving i wrote the hotel with several questions: laundry facilities, nearby catholic church, meals,

were in room 44 on ground floor, which is lovely, but right opposite laundry room and we were woken 1st morning

the wifi was not good.

and helpful staff on check-in, called us when our room was ready and arranged a table in the bar for drinks with

in every way:friendly and helpful staff, the building-outside and inside, cleanliness, location, parking space

i felt the bar tender was rude and arrogant

the bar is quite small and was very crowded and noisy of a saturday evening; it could use an expansion

we had good wifi so we could watch tv on our ipads so all good

sat at the bar by myself and didn t feel uncomfortable at all

friendly bar and great food

free parking too

an excellent parking just beside the building

they offered laundry service at the hotel that was a big suprise, after a week in london we were very happy

fire alarm went off and fire exit was blocked by laundry bags

the noise from the street and the noise from a working machine like laundry, after 10 p

my room was at the end of the corridor, around a corner and at the side of the door for the laundry exit so

it would also have been useful had there been a room service facility ( maybe this will happen when the refurb

walls of the rooms are thin and i was woken up at 3:30 am due to someone showering, also the laundry room was

laundry room next door was noisy and water pressure in shower was inconsistent

wifi speed was very low , no laundry service

the replacement hotel was probably similar standard but more dated and did not have any wifi

not all bad. bed comfortable, good shower, though bathroom tiny, free tea and coffee. free wifi.

we had 2 kids under 2 and the staff could not have been more accommodating

and they made it extra special for my anniversary by giving us a room upgrade, and scattered rose petals

couldn t get any food for an hour after breakfast finished and bar food started

beautiful hotel with great bar and spa facilities

i will come back to enjoy the other appliances like the spa and the great location

doors in the staircase open full of dirty laundry bags on piles

and greeted with piles of laundry and cleaning equipment (which was still there when we checked out)

entrance looks uninviting due to laundry bag collection but once you walk up to reception all looks good

we were a little alarmed to see laundry bags piled up at the bottom of the stairwell, which is also the only

plus the wifi was very good

side of the building over looking magpie lane, nice cute room but noisy early in the morning when kitchen

location, reserved parking, warm welcome, comfortable room, vibrant restaurant, good breakfast

no gym!

room service and general service was all excellent

no gym or spa or sauna or pool so worth bearing in mind but we didn t want that on this trip but

no guest laundry facilities

advance request for early check in was accommodated even though it meant the manager juggling his housekeeping

wifi kept dropping off

wifi not secure

good location, close to the station, quiet room, good wifi, comfortable bed, diverse breakfast.

room was pretty noisy, with deliveries being made after 2330 and a laundry trolly rattling along at 0630

there s no mini fridge, no safe box, no laundry bags nor cotton wools/buds

fantastic facilities !! we spent hours in the gym and pool !!

nice big bath. lovely cooked breakfast.

of parking

no laundry

not disturbed by traffic, but woken up by laundry deliveries and bins at 8

there were bottles in corridors, open laundry cupboards, very shabby paintwork everywhere and generally a very

hotel was showing to have a lot of amenities like laundry and room service

breakfast and staff were great. bed was comfy and room was quiet. free wifi was not great.

no laundry facilities

guest snack bar with fruits and crisps and everything one needs

there was a problem with the wifi when i arrived and they worked hard to fix things for me, which i really

breakfast was good and varied

breakfast room was on the other side of the road so you had to come out of the property & cross the

door slamming in corridors, and our room overlooked the patio area and car park which included laundry and bottle

lack of a laundry service. early finish to breakfast.

s listed that this property has laundry facilities but it really has a paid laundry service, which is misleading

no laundry

between laundry and dry cleaning suppliers contracts meant none was available at the time of our

the restaurant served very good food, and the family room was perfect for older kids

did not have breakfast or dinner at the location but the staff gave us a great recommendation for an indian

being pet friendly was a priority for me as i had to bring my dog

breakfast was just as good

very much but a fridge in the room would have helped , maybe a play area in an outside corner for kids as there

smells like laundry, feels like a home :) had a bath

dirty and not comfortable pillows; sheets with stains from laundry

good location. parking. quiet. comfy.

bed is super comfy and the wifi was spot on.

one parking was a little tight (near the gate).

quite small we had a ground floor room and right outside our french windows were all the dirty laundry cages

woken up by laundry cages being wheeled past my room at 6am

were woken at 6 and 7am saturday morning by the laundry can outside, much to our annoyance

outside room woke us very early - a van been loaded, possibly with laundry or emptying bins

room (108) was on the ground floor opposite various service rooms (we were directly opposite laundry)

wifi was very poor, the tv signal was very bad and kept cutting out channels, no phone for room service, and

requested an early check in so as to dress for a edging ceremony

wifi signal is very poor

bar area cosy and accommodating

well it s brilliant as it s right at the start of the high st, has free parking and rooms are really spacious

wifi could be faster in my room, was under 3-4 mbit speed so not a lot this days.

it s was cold in the bar and restaurant.

comfortable rooms, staff nice, and breakfast good

wifi has a problem

stayed with colleagues & customers for a golf day. most staff were very friendly.

of the bathroom towells with one of them with a stain without being removed properly by the laundry service

remote location and no laundry facilities.

staff screwed up pur laundry and over charged us after check out

need to look at who do their laundry, when we arrived we had to ask for a clean pillowcase and the towels could

the breakfast was very good

room was comfortable but felt like it was in the hotel laundry basket

excellent wifi, nice pool and jacuzzi, comfortable lounge and bar area

there are lovely grounds to wander about in & relaxing areas such as the crusader bar where you can relax by

spa and grounds in a picturesque setting

very good facilities spa gym comfort

overlooking the laundry/bins this was quite noisy early in the

i was also dismayed by the fact that the laundry cart was scuffing all the walls and leaving a black mark down

still wanted tray tariff on room service

it was great having the bar option when i got to the hotel

the convenience of a restaurant and coffee and a bar were added bonuses

location was great and breakfast was really good with lots of options and delicious

the information left in the room needs to be re-printed once updated as the wifi password was incorrect and it

newly refurbished historic establishment, quirky rooms, nice bar and restaurant, good food and good value,

breakfast was fantastic

free parking outside, nice rooms, good breakfast options, nicely cooked breakfast

walking through hotel to our room also terrible, rubbish and laundry pilled everywhere

no laundry service and room service with a pre charge

- room safe - no - no internal lock on room door limited parking ( 12 disabled bays at entrance to hotel - none

wifi was poor but nothing major

relaxing bar with delicious meals

big pile of dirty laundry left outside my room. bathroom light not working

up to find maid had piled up dirty laundry against our window with her large black juke car beyond blocking view

no wifi in rooms

i found the wifi a difficult process to access. i gave up in the end.

great breakfast with a lot of choice

exceptional helpfulness even helping us with some laundry

breakfast - simply select from fridge all day but others may prefer formal dining in the bar area

a lovely room. comfy. liked the breakfast bar too.

breakast was 'help yourself' from a food bar for consumption in the bedroom

the bar staff were great, very friendly and helpful in explaining the beers and food choices

only little disappointment was the bar area wasn t open in the evening when we stayed there, however you can

imaginative breakfast options

the parking is very small so it is possible to struggle to get parking on a busy night

the full vegan breakfast was perfect, thankyou to all involved in our stay

breakfast was excellent. as were the staff. location was excellent. lots of parking.

very helpfull: a laundry room (bring your own detergent)

the gym and the laundry room and the fresh tasty breakfast with the fresh

drier in laundry room is a disaster

laundry room just across the gym so you can have a productive time spent to work out while wait for

great to have the use of a no-fuss laundry

property has free parking, which was a bonus for us

no wifi in the rooms was

nothing is any bother to them they allowed us a late check out and very

no room service so when we returned our beds were not done or tea bags

vicki gave wonderful service at breakfast and helpful with local information

staff i spoke to couldn't help with request for laundry service + didn't seem keen to help find a solution

nice stay as a break together and was so peaceful and quiet too in the room or more lively in the bar if you

you to the welcoming bar lady and the other staff

the wifi was also very reliable

food was excellent and the bar was very traditional