laundry room

didn t have a coin machine in the laundry room

my room was ground floor beside the elevators directly across from their main laundry , ice machine& vending

pool was closed

the gym has a few issues! the machines was not plugged in! the air was low!

wifi password was provided

the convenience to the meadow event park

wifi tv didn't have but one chanel bed felt like bricks and had roaches

there were also roaches, refrigerator didn t close all the way and we had no wifi/cable

was no top sheet on the bed, the tv didn't work, there was no light in the parking lot, i could see light coming

when i went to the front desk, they said all the towels were in the laundry and it would be another 1-2 hours

when i requested additional towels, i was told that i needed to bring my dirty towels to the laundry room and

ice an laundry need a lil tlc since my last trip!!

location was perfect for kings dominion and the pool was a perfect way to unwind after a long day of driving

kitchen and proximity

clean in lobby, smelt like a pool but it was the laundry facilities near front desk.

the guest laundry washing machine was out of order. the room door was difficult to latch.

lots of good and well lighted parking

easy on/off highway and pet friendly

the window view was of the parking lot.

oh and no bag for dirty laundry in the

admittedly, i didn t use the pool or gym to review.

bathroom and spa bath were fairly dirty.. paid extra for spa bath and was too dirty to use,

my kids enjoyed the pool/whirlpool as well

the cabinet in the kitchen needed just a few glasses and such

to turn on/off water was broken off (staff fixed it), no covering for the vent in the bathroom, wifi barely

wifi faded in and out a few times

wifi (was given the names and passwords, but still wouldn t connect), alot of people living there

smelled like mold and cigarettes, even though it was a non smoking room

stay at this hotel did not begin well firstly i was given a smoking room when i had requested a non smoking room

a hot tub would go a long way.. laundry room was a bit pricy

true to pics, wifi, breakfast, pool, laundry, great staff!!

hotel was dirty no hot breakfast, just a bag to grab laundry room too dirty cleaning stuff with very low

wifi did not work

the room, the cleanliness, breakfast. the pool. beautiful rooms. very very comfortable

they even have a guest laundry room which really does almost make you feel right at home while on the go

outdoor pool not open yet

pool was nice n clean

everyone is a pet lover, owners continue to act as if everyone should love pets

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

staff was friendly. pool was open. easy to get on and off highway.

end time for breakfast

staff always friendly, breakfast always good

good location, good parking, nice staff

parking lot lighting could be better.

pictures show laundry room outside my door

with kids and book a place with a pool and laundry facilities, which i was told they did not have but they would

people laundry baskets were left in hallway and half of rooms door were open

with kids and book a place with a pool and laundry facilities, which i was told they did not have but

they put us on a back hallway on the first floor, and we did not get wifi access unless we were in the bathroom

there was self-laundry service available

convenience of time to kings dominion. laundry facilities available as well as pool.

the wifi was unprotected

air conditioner was very useful and the wifi was horrible.

breakfast and room

the breakfast choices

wifi is not easy to connect to.

breakfast is great

love the pool and hot tub

wifi was a bit wonky

did lots of laundry and was easy with facilities and front desk provided detergent

the evening beer, wine and food bar was a nice added feature

didn t get to use the pool or fitness room, but peeked in at them and they looked nice (pool is on the smaller

the kids love it and we're always happy

breakfast was 8 out 10

the fitness center actually had dumbbells up to 50s and the laundry was free to use

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

laundry room has multiple machines out of order

they didn't have non smoking, like i booked, so i had to stay in a smoking room

staff was nice and they are pet friendly.

the property didn t have a laundry accommodation.

s no laundry service to wash clothes

wished there were laundry facilities room could have been vacuumed daily

wish they could have had a laundry facility

pool was closed the first day due to maintenance and that was when my daughter was with me before

swimming pool right inside front door. lobby humid and selled like chlorine

breakfast was great, and check out was smooth

breakfast was superb along with the serving staff. thumbs up to the serving staff. thank you

room smelled like a pool with soaking floors

carpeting frayed at edge. could use a good shampooing.

i was in was next to the laundry, so a little noisy

might be because we were close to the laundry, but it smelled strongly of cleaner

they didn t have enough rags to give us and i had to wait until their laundry stopped

the laundry room was dirty

beds were very comfortable, breakfast was good and the gym was also a plus.

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

room was very comfortable. lobby area was pretty. gym was great.

the bar area was nice

we went during covid timing and the pool wasna ? ? t opened.

the only thing i had issue with was the pool hours

were brilliant, lads on night shift were so helpful knowing we had laundry to do and yet laundry was not working

we checked out at 3:30 am because we could not sleep due to someone in house keeping washing laundry right

during the summer, the room was not cool coming in from a hot day outside or coming from the gym

convenient location, close to amenities, good sized rooms, gym and heated pools, and good breakfast with hot

everything... staff was amazing... pool was clean... hot delicious coffee

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

had a guest laundry

the use of the laundry was a little steep.

they have a nice gym, jacuzzi and pool, and a laundry room

we were on third floor, but it sounded like perhaps the laundry area was below us

clean, nice staff close to parks golfing shopping. guest laundry.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

also, i booked a smoking room, but they dont have any smoking rooms on the property

parking was horrible bc barely enough room to back out of space without hitting car parked across

bed was hard as a brick the spa bath in the ad to booking had lights around it looking like a romantic spot

could not wash clothes at their property due to no soap available in their laundry room

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

there was noise at night. sounded like someone doing laundry.

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

coin laundry avilable on property, only one machine though. breakfest was pretty good.

they had no laundry soap and there was no sign in the laundry room indicating it.

checking got make up on white laundry to determine a deposit it crazy

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

when breakfast didnt arrive the following morning as scheduled i called room service and discovered that they

wifi signal was not good

and shuttle were great

pool still not open bar not open still not cooking

is not being taken care of needs to update staff doesn't seem to want to do anything restaurant bar breakfast

i absolutely love that there's a laundry facility on the property

i paid for a non-smoking room, got a smoking room

did not have anything kitchenette the reason i booked the room i called the day before to ask if the room had

manager and groundskeeper who do nothing but harass and heckle you for anything while they re smoking outside

pet friendly

nice and clean and had a laundry room on site.

or home depot) two times during the night i awoke to the smell of cigarette smoke in my non smoking room

no forks, spoons, knives or plates to go with the kitchen set-up

wifi kept going in and out

a great little room with a fridge, stovetop and kitchen sink.

our coffee maker didn't work and the kitchen is not stocked with napkins, plates, or basic silverware

they accommodated us for an early check in, which was very nice

great location staff very friendly has a pool and liked the gym and little restaurant

the floor around the pool was very spiky and hurt our feet

the pool, location, and comfortability

also the laundry room was connected to the gym

the on-site laundry room is a great

very clean. nice laundry facilities. airport shuttle.

trees surrounding the property. free laundry. good location.

our room was right across from the laundry...noisy to say the least.

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

door to shut properly, keys kept not working, no laundry said the machine was broken

the guest laundry room not working

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

guest laundry facility was great

for example laundry is on the second floor but it says it's on the first floor

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

the laundry machine didn't work.

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

close to restaurants,had laundry facility

continental breakfast available in nearby econo lodge, no laundry, etc

me complaining of very bad situations, including bugs in their rooms smoke smells in their non-smoking rooms

the wifi was down due to a storm which was problematic for me.

is pet friendly but there s not a lot of places to walk your dog

they didn t bring clean laundry every day.

wifi didn't work at all

there were no non smoking rooms so we didn t stay here

the non-smoking rooms still smelled like smoke, and there were cigarette burns in the blankets

wifi cost $5

great attendants which help me with change for laundry and all

pool was locked when it was supposed to be open

very good breakfast

due to covid, no ice and no gym

construction. parking lot was rough

i also enjoyed using the excercise room and the laundry service

hotel is conveniently located, the staff is wonderful, the complimentary breakfast is tasty

we were there for my child's competition so we decided to go to the pool after it

the dining in the lobby and breakfast was amazing

breakfast was decent, was sad to see no bacon and pancakes

laundry facilities dirty with several out of order machines

on site laundry is reliable and accessible

i liked the extended stay facilities, laundry and refrigerator.

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

parking is limited.

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

easy check in, no deposit. laundry room and snack machines.

laundry room dirty

night security would be nice for outside parking.

they promote laundry and the facilities but nothing works

no room services at all shower problem (low flow) not good breakfast

poor breakfast

the staff was very unprofessional and would not let us eat breakfast and they cut power to room and left it off

place promotes continental breakfast, but it's just cereal and coffee

left with a headache and needing to hit the laundry mat

i was not comfortable due to a lot of people activity and noise in the parking lots

pet stayed free. convenient to the highway

free breakfast consisted of white bread, mil, one flavor cereal

room on 1st floor right next to exit and parking spot

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

wifi spotty. banging noises, bitten by one of many dogs.

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff

two days passed with no television and they moved me to another room, supposedly a smoking room, and there was

reserved a smoking room almost a week in advance but was put in a non-smoking room with no notice

this made it hard for little kids to sleep

noisy by the ice machine, parking lot needs improved lighting

kitchen was slow and dinners over- cooked, and the soup i ordered never came, but was on the bill

the water was to cold for the kids anyway

close to the airport airport shuttle the hotel was very nice and staff was extremely helpful

the pool. the laundry. the hvac.

laundry that worked

we utilized the on-site exercise room and the laundry room

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

need to pay more attention to laundry. stains on towels.

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

the balcony was super small & the pool was kinda small

kitchen and wait staff were awesome, they went above and beyond to help me

pool too many kids in pool could not enjoy

wifi would just be questionable at times.

no laundry bag provided, soap was tiny, a/c unit was noisy

,i didn't want to bother the one housekeeper so i thought i was doing good , the shoot was for laundry it had

room was not up to par, ran into several issues with my stay. laundry was not quite clean.

need to change mattress on bed is flat need to do breakfast buffet

breakfast

we had room service breakfast and was pretty good. prompt & friendly staff.

pet friendly hotel. lovely staff. room service available. easy on/off access to the highway.

a little dirty pool and glasses in room

quiet, comfortable beds, great gym. nice location near u of richmond

look a kids made the beds

free laundry

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

it was close to my work place and had free laundry

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

whatever reason, it s very tough to find pet-friendly airbnbs in richmond

breakfast was great and location was great.

was the beginning of summer, we wanted to go swimming, the pool was absolutely disgusting

wifi password set up

breakfast wasnt that good anymore but i understand why

bed was comfortable, kitchen was nice

we asked for a late check out and they told us that you need to ask at 8:30am

the variety offered by the hotel; bar, food, and gym

location and great service by front desk staff, good breakfast, very clean, comfortable bed

room not ready and no late check out even when we are delayed getting into my rooom

breakfast items and free wifi

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

gym small but i workout maybe more then most

easy off and on to highway good parking

to family we were visiting ample easy parking very clean and comfortable room with a couch, desk and

went to bar to get away from noise but

very clean facility with on-site laundry facilities.

the laundryroom

there are also laundry facilities and plenty of convenient parking spaces close to the entrance

bed was very comfortable and they have full kitchen

there are also laundry facilities and plenty of convenient parking spaces close to the entrance

nothing works, the laundry room machines don't work, most times the key card will not work

no laundry, the ice maker was broken

i have woken up to people arguing and cussing in the parking lot

the kitchen water faucet was backwards, hot in right and not the left like usual

i loved how roomy and clean it was!! i loved the kitchen and full fridge and everything!

decent sports bar and restaurant for evening

i wish there was a pool to keep kids occupied

i wish there was a pool to keep kids occupied

room service

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn

great breakfast which includes waffles that the kids loved

location, the friendly staff, the very comfortable bed and the vegetarian options for room service

desk did not explain where anything was located when i checked in ie pool, gym, restaurant /breakfast hours

the shuttle driver was very knowledgeable of the restaurants close by and went in to check on wait

spots small laundry facilities were not working

the hot breakfast was a high quality and so many resteraunt quality choices- not just stale muffins you get

it has a kitchen and living room then another room with a bed and bathroom

kitchen functional and everything a guest should need in a hotel suite

also the staff was very friendly and breakfast was good

parking was a bit of a pain because of the construction next door

com as pet friendly hotel

the only negative is that the pool was not open but the pool next door was offered for use.

parking set up is interesting...

gym was small

my kids loved the games you could check out to play

from breakfast to the pool, everything was wonderful

breakfast was good, lots of choices for my family

wifi was slow. no hair dryer.

the pool itself and the surroundin areas was very clean

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

laundry wasn't working on this visit

laundry was supposed to allow debit cards but wasn t working

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

pool, nice workout room, friendly staff, nice variety for breakfast and really comfy bed

no wifi connection in my room - parking situation - no breakfast and very limited in the area, if you

wifi was sufficient for us to work remotely for the morning

noisy between rooms and wifi poor

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

restaurant and bar not open yet

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

pool was clean as was the gym

breakfast was great and staff was very nice and accommodating. check in was quick.

it was very clean for a pet-friendly hotel. the breakfast was nice and i appreciated free wifi.

the location was nice, parking was convenient.

i appreciated that the hotel has a laundry room.

there were roaches crawling on the kitchen counter

style, ie, included small kitchen and sitting room areas

kitchen area was nice and the standard size fridge is always appreciated over the mini

loved the pool i really liked the weekend breakfast along with the stafff

if you had a laundry room

no laundry area

no laundry facilities

plenty of free parking

people hanging around the parking lot & property that didn't have rooms there

laundry should definitely offer the contactless option to pay for the service (now it s coins

the laundry/ice area on the second floor smelled like urine.

everything is perfect, only one question was about laundry

hotel is well located, clean and pet friendly

breakfast offerings

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

the elevators, check in, parking, breakfast were all confusing and being given no explanation was frustrating

the bar on top floor was awesome, plenty of room & seating

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

some of the machines in the gym did not work

wifi was horrible

location, proximity to richmond and short pump town center. gym is updated.

no parking spots

pool was not the cleanest

food was excellent (norma in the kitchen was fabulous) the stay well room was so worth the value

the kitchenette was everything. the staff was lovely.

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

the space and kitchen facilities

in kitchen was smelly

everything is great, service, gym, pool, location, all

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

the guest laundry facilities were out of order

piles of dirty laundry in halls

even though it's pet friendly, i shouldn't smell dog as soon as i walk through the doors

no room service

no laundry

no guess laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

on premise laundry would have been nice.

the wifi in my room kept cutting in and out

breakfast was good and location great.

well-equipped kitchen

full kitchen, spacious studio

the hotel is located next to a large bar and the music is concert-level loud

very clean, great breakfast, excellent location.

no laundry room bags for the guests

guest laundry services were supposed to be available

wifi was incredibly slow

gave poor feedback for wifi

did not know that there was an extra pet cost

- dirty linens and mattress (pictures below) - poor wifi that timed out every 20 minutes of

to check in and out, free wifi, and stylish, comfortable, quiet room

gym facilities being closed but understandable with covid-19.

they did comp us two drinks a piece from the bar and reduced our rate by $60

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

dirty laundry sat in the hall way over

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

our kids were in complete shock

it had a gym and pool that was clean

also, they were able to give us a late check out upon request

things i like best about this property were it's location, the size of the room, it's features, laundry facilities

laundry room had 1/2 of the machines working and only out of order signs on 2

the laundry was open and usable

i had to do laundry and had to walk around building at night in cold to get it

the complete kitchen ,and very quiet and clean,very good staff ready to help customers a+