only the swimming pool is small and tennis is far away.

staff nice pool very quiet at night nice view shuttle service on the resort premises gym bar & restaurant parking

underground parking a great idea and was available at all times-though resort fairly quiet

pool very quiet at night nice view shuttle service on the resort premises gym bar & restaurant parking underground

since we were there with our kids it would have been lovely to be able to relax outside there in the evenings

in the bedroom and there was no iron or pressing facilities available, unless you went for a full laundry service

we were just st band b but others all nclusive very mpress d choic and quantity no salad for kids great said

structure for family, incredible staff we loved the eggs hidden on the room for the kids for easter

very pleasant! love the buffet breakfast. i wish i had more time to stay at the hotel

good hotel overall, excellent staff, the restaurant was bright and airy, outside pool and bar area very well

also, helped us get some laundry done

breakfast, cool swimming pool, great location to visit region, view from the room to oranges

only downside is the wifi only works in reception.

wifi is only available near the reception area, not in the rooms nor the pool

pool was clean and well maintained

loved the friendly staff, kids club and pool. lov d the cocktails and bar staff!

bit repetitive buffet (but really good quality) , no fences around the pool for small kids, climatization could

- beach volleyball was really good as well - there is a mini golf area that is nice to give a couple of shots

great facilities-pools, gym, etc

lack of respect was astonishing with many people playing ball in the pool without caring about kids or other

kids club could be better and maybe the laundry service

close to the beach and golf what s not to like.

the kids got bored often ( 6yrs & 9

spacious rooms and lovely showers. good selection for breakfast. nice gym and spa facilities.

the only thing missing during breakfast was champagne.

rooms, when we asked could we get one in our room we were told we would have to purchase some laundry service

you don't get an iron for your clothes instead you have to send me off for laundry

and bars in the old town/new town also, there isn t an iron in the hotel, they offer their own laundry service

for our wedding clothes but were informed they did not have irons and we would have to use the laundry service

very comfortable rooms overlooking beautiful grounds, as well as an amazing, large swimming pool

roberto in the food shack. decent breakfast wifi clean

think it's likely that the room i was in had the worst view and wifi signal in the hotel

very new hotel. friendly staff and good room service

breakfast buffet was very diverse and delicious

some issues with cleanlyness. wifi was medium strong.

breakfast was great.

5* hotel, we had to take the luggage ourselves, i had to ask them to show me the facilities, the breakfast was

fabulous pool areas

ffet was good but not great for a 5 stars) only two restaurants to choose from, one

choices were lacking but ate out at night so no problem with that pool side bar could have a better menu offering

the views were beautiful, the staff were friendly and efficient , pool lounge chairs very comfortable

the breakfast (included) was phenomenal while allowing buffet or ordering off menu

we appreciate the daycare services but maybe allow people to order food from the restaurant as room service so

views pool food all amazing, definitely a wonderful resort. the spa is first class.

some evening program (incl. for kids) could be nice.

laundry could be efficient using the hanging we do not change towels / only do the bed every 3 days

and helpful but service was definitely not at par with prices charged - waited over 1 hour for room service

there are two very good restaurants and a pool snack bar so you really don't have to leave the resort if you

the pool area and the beach are heavenly

the kids loved the playground

iron to borrow from reception, the only way to get anything ironed is to put a request in to the laundry team

tv keep going of when i asked about it there said it was because to many people are using the the wifi not a

would have been better if the snack bar was outside

5 min walk to the ocean, slides and pool area clean and great for 4 year old, felt very safe for kids, huge

some things about the rooms: single beds-only, no soap-bar renewals, bad wifi(only works at reception), no

the spa was a little run down

parking lot small and full of potholes

staff were not so friendly( not cleaners they were fine, not spa staff also good)

30pm and ordered room service

was inside spa area using the hot tub main dinner was a little disappointing would of liked a room on a higher

very nice, big hotel with convenient rooms, big pool with area for children, few clean and beautiful beaches

facilities were not working like kids room

there is also a clean small gym with the main equipment and sauna with jacuzzi and indoor-pool

additionally, there are numerous options for breakfast including a spacious balcony room with an incredible

buffet breakfast facilities were excellent with a great choice

did not want to send out to the laundry daily for basic ironing

clean, with a beautiful pool area

pool, easy parking in front of hotel but we were there out of season, in season will be tough

gym was a little small and under equipped, there could have been better use of the library/pool table area and

rooms, spacious, with balcony, pool, steam room, sauna, jacuzzi, spa, bar and restaurant

property loved the beach and private grassy pool area

the setting, the rooms, the restaurant, the gardens, the pool, the beach, the staff

spending a day in the garden by the pool is really relaxing

we played golf, which was all arranged for us and it was perfect

breakfast times, no tour of the facility, no information on when the room would be ready, no spa info etc etc

we particularly loved the direct access to the beach, as well as the charming air bar and restaurant with its

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious

notably the gym was great and the trainer thiago was super helpful

even the swimming pool area, the cleaning staff all are great to details and helpful

from location to beautiful room, sights, amazing breakfast buffet , first class service and very friendly staff

3) beautiful pool, and i went in april, wasn t crowded

only one thing was the wifi wasn't great, i just used my mobile data, so wasn't a huge deal for me

so spacious with everything you could need, from coffee machine to robes to rainforest shower to safe

what an amazing stay. great service, free valet excellent breakfast, big rooms with great views

not provide an iron at all within the hotel and only do a laundry service which only operates on monday to friday

great hotel fabulous facilities and pool area

could ideally run more complimentary shuttle services to the beach and town

friendly , clean , lovely piano bar and swimming pool . rooms large and comfortable

great choice at breakfast great value hotel in a great location

no onsite shop or laundry

was no washing machine in our apartment and the laundry service was not available in the

board and iron in the suite was bothersome as it forced us to pay quite high prices to have the laundry service

if you wanted to get anything ironed had to send to laundry and pay for same

stated to the receptionist, they have to be more careful driving the golf carts, that they use to service the

concha is lovely in the pool bar and bidur in the main bar kept us refreshed and refilled

small spa zone but while it was not busy we enjoyed it

paying 15€ /person/day for a small interior pool is insane, having three kids this would have been quite

experience was amazing with super comfy beds, spacious rooms and friendly staff with kids entertainment facility

wifi does not reach all rooms

an item of my belongings was taken by a cleaner and sent to laundry without asking

wifi is even available outdoors by pool

staff are very unfriendly and impatient, food in the a-la-carte restaurant was bad and wifi in the rooms was a

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

things such as the bar and room service were slightly over priced but we enjoyed ourselves so overall worth

was advertised as adults only however there were quite a few families with young kids

the pool was lovely and hotel was calm and relaxing

and as mentioned adults only

everything and the breakfast was great

very relaxing & peaceful to sit at the pool ( adults only)

the gym is not functional and it's quite small with just a couple of machines

1 thing i did not enjoy was a fact there were no changing tables for kids by the pool or reception, they only

healthy breakfast, kind and pleasant staff, including the spa therapist

and organized, calm for kids, i liked the swimming pool is clean and has hours so it keeps calm after 7pm,

the kitchen is a huge bonus, and we enjoyed breakfast on the terrace each morning

can it s a steep climb from the town but there s plenty taxis to bring you up the hill , the pool is the

friendly staff, beautiful garden & spa area

free parking location is at the top of a hill but very close to the marine and town

had basically a private pool, a warm welcome and it was pet friendly

the spa at the sister hotel was fantastic and i wish i had known about it sooner

the hotel had a bar which was handy to order drinks

size although a kettle was available we didn't find out until the third day when we asked at the bar to borrow

better wifi

they allowed us a late check out at last minute

the lobby and bar area is well presented and warm welcoming

the bathtub was dirty and the laundry of the bed had some holes

no bar no english language tv no balcony

not much to complain but maybe they can have a kids pool

rooftop pool wonderful views

location, just a step away from everything, restaurants, beach, travel agencies, shops, bar street, but far

the floors were filthy. very tired looking. decor needs update . very 1980s. no laundry

a nice getaway for adults only

adults in the name of the hotel is important - it means that most of the visitors are quite old

oh, and did i mention - there were kids

room service stops early even though there is someone in reception all the time

the hotel has a laundry facility that is included in the stay for free

i was even able to do my washing before i went home in the free laundry facilities

the wasnt an iron in the room bit there was a laundry room with all the facilities for guests to use

not very convenient to go to a laundry room to iron clothes, should have an iron in the

they offer laundry facilities on the third floor which i appreciated

they were kind to get my much needed laundry back to me the next day

i had laundry done which k was told would be 48 hours and it took 5 days - very disappointing

if you decide to use the laundry service, make sure you fill the form or they will not take your clothes

breakfast and views were amazing

chairs also didn't offer any beach towels that i'm aware of and i don't like that they don't have room service

laundry service

rooftop bar was excellent also the cleanliness of the rooms

my kids loved the location which was smack bang in the middle of albufeira old town

there is no pool and there was no balcony in my room

not good for family's with kids

comment is gym did not open till 8am made it hard to do a session before breakfast which shut at 10am

breakfast was kind of cold

breakfast was delicious with so much to choose from

gym was basic but good and sauna was great

the spa area was a great touch, especially the sauna and steamroom, we were probably fortunate as one 1

provide body lotion, hair conditioner, an iron to borrow (vila gale makes you use their paid for laundry facilities

we did ask at reception but were told they only had a laundry service, which we didn t want

iron, though they did have a laundry service

didn't like the price of laundry through the hotel; however, we just went down the street and did it ourselves

no irons available, hotel only offers a laundry service.

the breakfast was ok, it can be improved

buffet breakfast with a good choice .

the rooms very clean with balconies overlooking the pool area and part sea view

happy with the food swimming pool good weather not so good we will be back again

location to beach and old town, room cleaned everyday, fresh towels, toiletries, great breakfast with lots of

gave me oke card when we were two, and incline to go to the parking was too steep

pool area needs a bit more love with new sun loungers and the pool bar was closed

breakfast is pretty good, well it is for us

walk to the city center took a little bit wifi was only in reception area coffee

the staff in the bar was lovely, as we're the staff at breakfast time

laundry facilities would have made the place better.

only recommendation would be to add a laundry in the building for guests who stay for longer times otherwise

no kleenex boxes no face cloths no dish cloths no laundry service

kids pool is appropriate for toddler fun

the bar man was great

it was perfectly situated to visit the town and no need to drive further than their parking lot

in checking in as restaurant and bar closed on a monday

our comfortable room looked over the orange trees and breakfast was excellent with delicious home made bread

breakfast was delicious

the breakfast is amazing something for everyone and different items each morning it almost makes you

strong smelling laundry cleaners - please stop using such strong smelling soaps

clean laundry every day

self service laundry on each floor

the reception was helpful when asking about the laundry (5 )

someone brought me towels but claimed her shift had ended so she s not collected the dirty laundry someone

laundry machine as well for an extra fee

all family love the food we was there with 3 kids and food was amazing every day ud83dude0d stuff was so nice

there is a bar next to the pool which was shockingly cheap in price for a hotel pool bar

was so hard to find parking at first & had to park far away then walk up a massive hill to the

very old, too big, under maintained, far away from center, pointless gym, overcrowded pool.

onsite laundry and dryer were not functional (or easy to operate)

laundry facilities were easy to use, and the staff were

i also used the self service laundry, very important when you are traveling with kids

t realise we could ve done laundry as it wasn t mentioned

didn t like that there seemed to be consistent issues with the laundry facilities

were excellent in communication and organised transfers from airport, breakfast was good enough for the money

hotel and the staff are absolutely fantastic i couldn t be happier, from the room to the bar and the pool

breakfast included, right on the strip of albufeira

the wifi was intermittent, but other than that it was a great place to stay.

fresh and clean every day my only negative was the pool was freezing and abit dirty (moss) also bar is very

i used the laundry once but had to pay double the price shown on the laundry list because the computer said so

work was a little noisy at times, lots of stairs to different blocks eg restaurant and dancing bar area not all

room was good and spacious, and clean, location was good parking available

clean, quiet and safe for my kids.

there's no wifi in the rooms

small and adults only

the hotel was lovely and clean and the pool area was lovely although we didn't get to use it for long as we were

the location, room, view, pool, cleanness, structure, almost everything.

wifi was ok, we manged fine

loved the pool. friendly staff. short walk from praia de santa eulalia beach (nicer than oura)

wifi was strong throughout the hotel and pool area

breakfast, super friendly staff, easy parking, clean rooms

easy check in and accommodated an early check in. clean. friendly and welcoming.

hotel , staff were fantastic , the pool area is a really nice and relaxing place to be

there was no room service due to covid restrictions, despite it being advertised, and our bed was two single

clean, self catering facilities, nice bar area, value for money, small library and snack machine, laundry

there is one located downstairs in the laundry room but it is locked at 6pm, so if like me you want to iron a

terrace could have had somewhere for laundry to dry out and a little table to go with the chairs

we need to use the iron in the self service laundry room and can t take it to our rooms, the iron wasn t

staff very friendly amenities access to laundry and location

( it was mentioned in the fine print but i missed it so i wasn t aware ) there is no laundry service or

a washing machine or laundry facility on the property would be a great addition

my kids loved the pool, they jumped into it even if it was april

loved the spaciousness with two bedroom and kitchen

in the livingroom was a strange smell from the fireplace

would of liked laundry facilities and my bath tub was peeling off inside.

breakfast was great and the room was clean

breakfast was amazing, with healthy options.

free parking on back

the customer serviced and the room service

friend staying with us, who was checking out earlier, was incorrectly told she had an outstanding laundry charge

location is amasing nice reort with lot of activities for kids and adults

the gym is not a 24h one and is attached to the spa which opens only from 9 am to 8 pm.

houses outside the main hotel building are just excellent,with fully equipped kitchen

although they have resort golf car but it takes 5 min to come to your door

spacious apartment, with balcony and full kitchen

maybe it s little bit of walk otherwise only 500m or so though,would be a long walk for small kids maybe

room pool receptionists

apartment was big and generous, with a big terrace and a fully equiped kitchen

- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the

the laundry service was a little disappointing

laundry service available, only laundry room with two not very clean machines kids club was eur 10

everything on site including food shop, laundry facilities

drinking late night parties waking children up my wife was sexually harressed on her way to the laundry room

the kitchen was well equipped

but you need to get your own coffee filters, laundry soap, etc)

they did not provide laundry detergent, which we didnt realize, so we had to find transportation to drive us

needs a few basic supplies for kitchen i.e dishwasher and laundry tablets

com said we had laundry possibilities, unfortunately this was not the case

sauna, gym, pool

helpful smiling staff, great breakfast, close to many restaurants, two pools, reception allowed access to their

staff at reception and by the pool were incredibly friendly & helpful

of bar staff were quite rude when i was looking for jewelry, he wasn't helpful

breakfast was good. reception was very friendly and helpful. always happy to help.

mosquitoes! wifi dropped in the room.

breakfast

we used the gym all 3 days

to mention the professional demeanor of all of the front desk staff, the dining room staff, the bar staff and

the food was amazing at breakfast. great sauna and steam room with a gym and inside pool.

covid restrictions (wearing masks, booking indoor gym) was handled exceptionally well

the laundry room is excellent & very clean

the qr code for the guest information would not load so we couldn t find details of the guest laundry

laundry on site (2 washers, 2 dryers) & very easy to use

the night was a litte difficult to reach the goat villa from the parking because the lights were very low / not

plenty of facilities, tennis, swimming, mini golf, and walking

laundry service is sub optimal (brand new polo shirt spoiled) the hotel is well located, and clean

really enjoyed the studio apartment which had all the kitchen gadgets you need if you wanted to be self catering

great kitchen area in the room and pretty big terrace

huge room with kitchenette

hotel bar was very well priced

it also does not have all of the services it claims to have (eg, they have no laundry service)

they also didn t have enough pool towels when we requested it, nor laundry service available for those

also, the website says the hotel has a laundry service

we rented a car and the hotel has plenty of parking so you never had to worry

the breakfast was delicious and had a great variety of food

we liked the green initiative to minimise laundry etc

the staff was really friendly, the breakfast was great and the whole place was spotless

private parking, a bar, and a swimming pool, they had everything you need

they kindly accepted our early check in request and everything went very smoothly

air-conditioning in the room and free wifi worked very well

the hotel is steps to the water, walking trails, dozens and dozens of restaurants, shopping, laundry etc

location, views, breakfast, pool, rooftop bar, and an ice cream coffee shop

near the beach and restaurant 's good golf course's nearby.

they are working on upgrading all rooms and extending wifi too as it's only available in reception

pool closed on 31st october and sky bar closes at 9pm

the large rooms, insuite laundry and kitchens make it especially handy for those with young children

there was a washing machine but there was no place to hang the laundry

spacious apartment, comfortable beds, easy parking and beautiful grounds.

it charges 10 euros for room service/delivery of orders from the restaurant

the outdoor pool is very nice

new kitchen utensils in kitchenette area

location, breakfast and decor of the bedroom

fast wifi, big screen tv

it was spacious, bright, clean and the kitchen had everything we needed to prepare breakfast

really nice swimming pool, no deeper than 1

there had been washing detergent for the washing machine-i had to go out and buy some to do laundry

this is a private villa not so close to the main villa, which has it all (coffee, restaurant, golf, supermarket

193g was perfect right near a pool great views and whole apartment exceptionally clean with lots of

breakfast was poor, first room allocated there was no air conditioning, don't even imagine doing

a nice apartment with a good location. breakfast at clubhouse was good with very friendly staff.

of toiletries and a starter kit of washing up liquid and dish washer tablets, perhaps a couple of laundry

the gym was too small. but a wonderful stay in general

our two kids (and their parents

we loved playing padel tennis and used the gym and pool facilities

they even had daily activities for kids to participate in, although we didn't try that out as our kids were

- we had bad and slow wifi, but maybe other rooms have better connection

wifi connection is excellent

small thing but the fact there wasn t enough seating in the bar area for the entertainment

the staff were friendly and the cleaning room service was great

is not amazing - the secluded beach - the peace and quiet by the pool and rooms is nice (no kids) - nice tennis

parking space directly close to the hotel is limited but likely there was enough space in the

beds were not and breakfast was ok and tv channels were poor and wifi was poor

property with excellent amenities like the outdoor pool, spa, gym, and daily activities planned

pool, clean and quiet

very clam respite feel, great breakfast buffet, reasonable pool side drinks and snacks

kind o place you can spend a week in, and cook and laundry for yourself if you need

room with fresh sheets and amazing work - -well done to all lovely location, lovely staff, lovely gym (which i

strong wifi throughout

helpful staff, 5* as should be to get to the beach you need to use your car or hotel is providing shuttle

we spent time lounging by the water, and the pool bar was fantastic great cocktails, friendly bartenders,

the laundry dryer also did not function, though we discovered this late and did not have the

if you didn't have kids you'd probably wonder what was going on

also wifi was poor in the evenings

of the apartment was behind tress which was hiding the kitchen and delivery area of the reception area, therefore

we particularly like staying in s4 as it s overlooking the pool and close to everything we need

sunset bar is wonderful

- breakfast facilities are in colonial garden in main building which is way small and just ugly

golf academy was excellent tuition was exceptional.

breakfast is fabulous and not to be missed

decent gym and spa facilities

enjoyed everything the spa was very good we stayed for b&b and the breakfast was amazing there was something

restaurant near the swimming pool not so good

resort is huge family friendly and very beautiful,i would advice for families with small kids as there everything

great breakfast

with front view to the sea and the pool (room 98) i cannot recommend this enough

having a fridge in the room perhaps having the pool heated as the water is still cold even when it s 29degrees

we enjoyed a walk into the town but returning to relax around the hotel pool

plenty of parking spaces available free of charge

the food was amazing - however the restaurant and pool area only served mineral water in small-ish glass bottles

room as requested had 2 single beds, and the pool was amazing

we also ordered room service on our first night, and have to admit that the food was awful

own parking, beach in 20/25 minutes

everything reasonably priced in the bar etc

lovely food ,parking facilities good too

good car parking facilities

my wife loved the serenity spa treatment and facilities

the beach was very beautiful, the rooms are big and are kitchen is fully equipped

could be changed is access to the playground without having to pay for it/book the child for a kids club

our apartment has full functional kitchen- but you have to carry basic like salt, oil dishwasher tablets, washing

wifi could have been a bit better