outdoor swimming pool and indoor swimming pools at the hotel, had no time to use them but seem fine

quick check in very helpful nothing too much trouble nice choice of sunbathing areas good snack bar in the day

rooms were decent size. pool area quite spacious. aircon an wifi worked well.

kids club was such a plus

had a great time, our 4 kids loved it. will definitely return.

we did ask at reception but were told they only had a laundry service, which we didn t want

didn't like the price of laundry through the hotel; however, we just went down the street and did it ourselves

no irons available, hotel only offers a laundry service.

an iron in the room would have been great rather than charging for laundry staff to iron for us!

you have to use their laundry service, which of course is not cheap

no kleenex boxes no face cloths no dish cloths no laundry service

only recommendation would be to add a laundry in the building for guests who stay for longer times otherwise

laundry facilities would have made the place better.

no ice in the fridge or trays, no ice machine , bar wanted 2 for a cup of ice

breakfast finished at 10am which was abit early and sometimes had to queue to get a table

someone brought me towels but claimed her shift had ended so she s not collected the dirty laundry someone

self service laundry on each floor

clean laundry every day

the reception was helpful when asking about the laundry (5 )

strong smelling laundry cleaners - please stop using such strong smelling soaps

the pool bar wasn t open for us which was a shame, but on the last morning before we left, it looked like

weak wifi

breakfast was ok, the bar didnt have a lot of choice a kettle is needed in the room

wifi code has to be given from reception - no big deal - just a little unusual

the rooms very clean with balconies overlooking the pool area and part sea view

laundry service

not good for family's with kids

s in a slightly lively area which makes it a lot of fun and lots for kids to do too

can i say, everything on your door step and because our flight was so early when booking we asked for an early

small plunge pool in addition or instead of jacuzzi and the property would beperfect

the main hotel is spotless and there are free pool and laundry facilities

the hotel has a laundry facility that is included in the stay for free

there s only one iron, in the laundry room, for the whole hotel

great addition of a laundry room on our floor - quick access to an iron and washing machine which was perfect

room, laundry services are great, location is right on the central street of old town and 2 minutes from

laundry machine as well for an extra fee

breakfast and dinner, entertainment, beautiful views from rooms. quet in the night

room service was very bad and they didn't clean the room properly leaving some rubbish behind

location is perfect between the new and the old town, pedro was particularly helpful and all the bar staff are

all family love the food we was there with 3 kids and food was amazing every day ud83dude0d stuff was so nice

i also used the self service laundry, very important when you are traveling with kids

laundry facilities were easy to use, and the staff were

prefer an iron in the room, however the hotel does have a laundry room with 2 irons to use free of charge

laundry facility could do with some extra machines but they worked well

t realise we could ve done laundry as it wasn t mentioned

right on the strip lovely pool great room very clean staff very friendly sell priced

staff at the pool bar were not the happiest and the selection of food and drinks was a bare minimum and some

a pool view 100% if you get a city view the music is so loud and until 4 am in the morning once the

staff were sooooooo lovey and accommodating, we availed of the activities of tennis and mini golf which was fun

a bit run down, no air conditioning, wanted me to pay for safe and wifi very noisey at night if your not pool

i had laundry done which k was told would be 48 hours and it took 5 days - very disappointing

if you decide to use the laundry service, make sure you fill the form or they will not take your clothes

they were kind to get my much needed laundry back to me the next day

good selection of food both for breakfast and dinner, with usually quite a few seafood items available

breakfast was great

the bathtub was dirty and the laundry of the bed had some holes

there was no bar or place within the hotel to spend some time.

the pool at the top is great!

the pool is clean, a good size and very relaxing if no kids there

very clean room, lovely size, the bed was a bit worn and the wifi was not working in the room

i used the laundry once but had to pay double the price shown on the laundry list because the computer said so

great for families, inside pool for children

clean, quiet and safe for my kids.

nice there is a self service food from 11-5pm in the pool bar

breakfast

the floors were filthy. very tired looking. decor needs update . very 1980s. no laundry

breakfast is fantastic has everything great choice

were really disappointed in the takeaway breakfast

the balcony, the breakfast was class and the spa was very nice

fact it was a solo trip and it was adults only was great

loved the pool. friendly staff. short walk from praia de santa eulalia beach (nicer than oura)

allowed to book with a child and was only for adults

hotel bar other than pool bar which shuts early evening, is in a loud location which attracts english

adults only, clean and friendly staff

loud music from bar across the road in evening time

a games room or an indoor spa room would be nice

i availed of the spa facilities i was very impressed

very clean, quiet, close to beach. big room free parking.

only thing i can think of is the hoarding of sun layers at the pool

great location, parking outside, friendly staff, brilliant breakfast, taxi on demand

wifi is not available in the rooms....

parking was easy and safe

free parking outside

there is no wifi in the rooms, just in a lobby

lots of parking outside the property

in the evening a fire was on in the self-service bar where we could also make coffee

the apart-hotel has is own pool, small , but enough for swimming , the hotel pool is large

good breakfast

fantastic two bedroom ground floor apartment with living room, fully equipped kitchen and pool just a few steps

reception and immediately our room was changed with no fuss ud83dudc4dud83eudd17 the continental breakfast had

no iron you have to go to main laundry room daily to use one

we need to use the iron in the self service laundry room and can t take it to our rooms, the iron wasn t

would have been nice to have an iron in the room - had to go to the laundry room downstairs to iron clothes but

staff very friendly amenities access to laundry and location

laundry room downstairs with iron etc

would of liked laundry facilities and my bath tub was peeling off inside.

bed very comfy, nice breakfast, great pool .

great swimming pool with bar/ cafe outside. hotel was very clean and nice rooms.

we practically had the pool to ourselves and it was lovely and quiet at night time

wifi was just not working in any of the rooms

friend staying with us, who was checking out earlier, was incorrectly told she had an outstanding laundry charge

very good spa and gym facilities

excellent location, pool and beach access

the restaurant looking over the beach was perfect, the buffet breakfast was immense, the spa/gym lovely

-complimentary water -great breakfast buffet (also breakfast views outside) -quick, efficient room service -safe

good facilities,pool,bars,nice reception area,plenty of parking

asked the kids to stop

the pool and the bar

having kitchen was really nice as we cooked breakfast and had it on the huuuge balcony =) kitchen had all

big parking place, near to the sea, had spacious balcony, but it was too cold to use it.

laundry service available, only laundry room with two not very clean machines kids club was eur 10

everything on site including food shop, laundry facilities

drinking late night parties waking children up my wife was sexually harressed on her way to the laundry room

the laundry service was a little disappointing

wasn't anything we didn't like apart from the directions for the beach and bar were a little confusing at first

drink prices at the bar more than fair

great value for money. great room and swimming pool, amazing breakfast and close to the beach.

great value for money. great room and swimming pool, amazing breakfast and close to the beach.

breakfast was good. reception was very friendly and helpful. always happy to help.

breakfast could be a bit more varied(mostly english breakfast combination)

plenty of secure, free parking

and as mentioned adults only

rooms were nice and comfortable, nice pool and a good bar area

excellent leisure facilities: jacuzzi, gym

big and clean bathroom, fantastic view from the balcony, many facilities like outside and indoor pool, bar pool

we liked the green initiative to minimise laundry etc

is private parking(for free)

was amazing, all very clean, location was good, great parking space, breakfast was great, staff really friendly

you have kids the balcony bars could be dangerous for kids to climb

the swimming pool was quite small and bery cold.

free parking

front of house staff were very welcoming and helpful the bar staff especially dominic and bruno were fab at

there was also an indoor pool within the spa complex but this was an additional 15 per adult which, for an

putting the baby pool in the middle of the two main ones meant you could easily keep and eye on kids of different

had to pop down to the restaurant to grab one with the breakfast and afternoon snack

an item of my belongings was taken by a cleaner and sent to laundry without asking

but the quality of the choice wasn t necessarily up to a 5* hotel, same for the food on the room service menu

bar staff was amazing and always so friendly and so were all the staf to be fair

hotels i have stayed in and i have stayed in a lot of 5 staff hotels all over the world, from the breakfast to

the two twin beds be combined and thought it would be weird or uncomfortable but i could barely notice it wasn

great location, very clean, lovely friendly staff, lovely swimming pool

definitely would have given a 10 if restaurant and bar open, however we did know in advance and it was our

breakfast was fine with limited dishes but enough for a breakfast

really nice swimming pool, no deeper than 1

fast wifi, big screen tv

not provide an iron at all within the hotel and only do a laundry service which only operates on monday to friday

nice location and excellent restaurants nearby. good shuttle service to old town and beach.

food at the pool bar was good

great pool and loads of sun loungers around the pool to choose from all day

ps you need a car for this hotel, shuttle buses are very limited and nearest supermarket is a 20 mins walk

has changed alot of the facilities like the indoor pool, sauna out door jacuzzi that we weren't able to use

location is excellent, very quiet no kids, decent pool and poolside area...

the spa massage was the best i ve had

beautiful rooms, resort, buffet breakfast, indoor saunas and pool and beach access for hiking

the reception area and even bar staff are very helpful and go above and beyond for their holiday

quality food, nice relaxing place to stay with kids, wonderful view.

of free parking, short walk to the local beach (beach has friendly beach bar as well as rentable amenities

golf: putting green

restaurant did not have great options for kids

lots of free parking around the hotel

breakfast food quality is good, not amazing

service, location, facilities, standard of kitchen

kitchen with very good quality pans etc -twice a day housekeeping -spacious and well equipped gym -very child

the pool bar around the main pool did not open until midday

golf academy was excellent tuition was exceptional.

the laundry dryer also did not function, though we discovered this late and did not have the

great kitchen

the bool bar the staf was rood sometimes they refused to serve you even

to bring or buy kitchen cleaners

the champagne bar at sunset is an absolute must and the perfect way to end the day

especially enjoyed the golf, spa and restaurant at the beach

additionally, room service was extremely slow, with a minimum wait time of 1 hour

had a sea view and pool right below us

contrast that with fantastic indoor pool and gym that was super 5 star the spa wet area needs some

very safe for kids to run around with lots of

expensive food and drink had to pay extra to use spa facilities

amazing gym

service at restaurants and bar areas was incredibly slow, often bringing out the wrong food or bill for the

breakfast was varied and also very fresh

off season there d by minimal little ones, but weddings are family affairs - so screaming older kids was an

notably the gym was great and the trainer thiago was super helpful

small heated pool

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a

everything except the heated pool was very small

nice garden good breakfast pool area quiet,adults only

we got spa treatments that were very reasonable in price and we enjoyed them

spotlessly clean, breakfast fabulous, choice, quality, freshness should really be

rooms with balcony, big free parking with easy access, calm, good restaurant, musical evenings, close by nice

be aware that it's adults only, so you must like quietness

fantastic apartment, the kids were amazed

a lot of options for kids - entertainment, pools, babysitting

the gardens, location on top of the cliffs. variety of restaurants. gym and spa is excellent.

resort is great, gym is great, beach and surrounding restaurants were great too.

sure you visit the mirador bar at sunset, it is lovely looking over the cliff and watching the sunset, also the

were given a two room apartment with living area and kitchen for the three of us

having a fridge in the room perhaps having the pool heated as the water is still cold even when it s 29degrees

peaceful, beautiful swimming pool , excellent breakfast

the breakfast which is included was outstanding

peaceful, beautiful swimming pool , excellent breakfast

noise from the above room . kids running around banging and moving furniture

parking place should be a bit bigger, cause there were too many cars

excellent location near the beach and the great room with kitchenette

we traveled with kids and the hotel has many things to entertain them (swings, kids pool and activities)

3hours to get my room, crazy , they have a bar at the reception which is closed even though it was 33 degrees,

property loved the beach and private grassy pool area

the spa staff were insufficient - could not show us the

we played golf, which was all arranged for us and it was perfect

breakfast times, no tour of the facility, no information on when the room would be ready, no spa info etc etc

lovely grounds & heated pool with easy access to beach

did not want to send out to the laundry daily for basic ironing

a little more variety of cereals and fruits at breakfast, but that is really searching for fault

gym was tiny but even worse it had only three cardio machines and one (eliptic trainer) was

could have come out a bit more, but can't blame the hotel for that :) the indoor spa area was great for those

the breakfast was of a very good quality and the staff very helpfull and cheerful

as well as the laundry service and the spa (

spa amazing

excellent service, every housekeeping/ room service request dealt with promptly, room very comfortable with

the way the room serviced set up the sheets in (separate) beds every day was very uncomfortable and forced us

food options at lunch time - as far as i know it was only available by the pool bar and room service so limited

cool pool and kids pool with lots of sunbeds

hotel and modern suites - 5 min walk to a beautiful beach with sunbeds and bar - good swimming pool

they were large and spacious

free parking and wifi

the only disappointment was the spa

be nice to have indoor gym

health and spa activities too expensive and paid for separately

a small thing, but it said mini bar included when i booked but i certainly didn't find it, only 4 small bottles

a vegetable peeler for cooking in the kitchen would've been useful, but otherwise we had everything we needed

loved the friendly staff, kids club and pool. lov d the cocktails and bar staff!

kids club could be better and maybe the laundry service

to pay extra for pool and gym

the staff/entertainers at the kids' club are wonderfully dedicated

good breakfast with different food selection every day

hotel pet friendly mas depois o cao mesmo com trela nao pode estar em lugar nenhum, nem mesmo no quarto

and bars in the old town/new town also, there isn t an iron in the hotel, they offer their own laundry service

rooms, when we asked could we get one in our room we were told we would have to purchase some laundry service

you don't get an iron for your clothes instead you have to send me off for laundry

for our wedding clothes but were informed they did not have irons and we would have to use the laundry service

hotel facilities are brilliant, including slippers and mini bar fridge provided

ve it)

only a small shower access to spa is 20 euros each time

was a lot of space, minimal queue at breakfast, good food, free water

apart from breakfast, the food was a bit hit and miss.

hotel, lovely rooms & balcony view, gardens & pool area was nice nice safe boardwalk down to the

there was no iron in the room and the cost for laundry/iron service was ridiculous

no laundry self service - no options to wash clothes

need to provide more tennis rackets and golf balls

sometimes short of staff in the bar so queues built up.

room with free wifi

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

my kids didn’t use the pool during our stay

golf course is under construction, do not spend the extra money for a golf suite

staff could have given more information on check-in re location of facilities/breakfast times/ wifi etc

everything was amazing from the room, breakfast to the pool

swimming pool is also great to cool down or do exercises in the morning

fabulous pool, good wifi

the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden

we loved the gardens and the pool area

her swimming pool is not regulation olympic size. (sarcasm)

good buffet food with options for kids

we truly enjoyed the outdoor heated pool, the bar in the pool area is fantastic and so is the friendly staff

and helpful staff, great location, comfortable rooms, great gym, excellent value for money

throughout the hotel, from breakfast to pool to evening bar

food was incredible, the kids club was brilliant, the staff so lovely (apart from one male check in staff who

had room service and again the quality of food and level of service was

breakfast is too busy. a lot of kids in adult pool.

the kids' gift bag was a lovely surprise; we even carried the coloring book everywhere to avoid

think the hotel need more activities and places for kids

almost every day we needed to call room service to bring the items up or get toilet paper from cleaning crews

fridge water cooker nice surroundings near old golf course very friendly personnel ample parking

courtesy bus to villamora beach & marina, generous size room, balcony, 2 swimming pools, parking for cars and

free wifi,free shuttle bus down to the marina 3 times daily

the pool is fabulous

maybe big crowds of golfers need to keep the noise down when near the pool area

off the 125 road, immaculately clean, a little worn, comfy bed, great shower, lots of choice at breakfast though

wifi doesn't work

nice decor, friendly staff, good location if travelling by car, great breakfast

quite area with great free parking beautiful pool and gardens front desk very helpful, specially juan

comfortable free parking

the hotel does offer a laundry service but i was advised this could take over 24 hours

there was not an iron in the property anywhere to use and you had to pay a laundry service which took 48

therefore have to incur the extra cost of laundry facilities

there was no iron in the room , i arrived late so was not possible to use the laundry service

no ironing board or iron in the room and only option a minimum 24 hours laundry service

also, helped us get some laundry done

staff, a lovely pool and huge bed

wifi in room

we loved the pool, the secluded and quiet area, the orange garden that surrounds the hotel

wifi strength in the rooms could be improved. an extra pillow would be nice too.

the rooms were in good condition the restaurant & bar staff was very accommodating too

was perfect, small complex and so located close to pool, training grounds, playground etc

are brilliant, gym excellent

it was great for the kids and adults

easy parking. friendly staff.

at the bar seemed a bit confused with a small order the shuttle bus which ran from the hilton hotel

pool was perfect, gym excellent

no cleaning/desinfection equipment in the gym to clean after usage

the facilities are a bit old and rough on the edges, and the gym was out of service

pool was a bit cold for july , there's a huge tree that blocks the sun so pool takes awhile to heat

in the bedroom and there was no iron or pressing facilities available, unless you went for a full laundry service

wifi extremely poor tv service (can t watch a programme all the way through signal kept cutting

indoor swimming pool wasn't working as there was no spa with warm water

gym is very small with limited

breakfast was amazing hotel room was very clean and had everything we needed

fantastic staff with very cheery attitude ,very clean beautiful rooms and wonderful pool area.

spa is also

room service was prompt, food was fine, waiter at pool may 20th, late thursday afternoon, was

very nice hotel next to golf range

perhaps the gym - if you drop in a squat rack and bench then its where we need it to be!

i had was dealt with professionally and without any problems, bar staff were great with the kids

great atmosphere friendly people good food and great golfing

pool area gym all very good

spa facilities

as my room as not ready, i was able to store my luggage and head out to sit by the pool until it was

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

they have a beautiful play ground for kids which is in a enclosed area with a paddle pool and

of staff would not give my wife a lift back in a 10 seater mini bus because she had not played golf from the

having casino and beach right at front was a bonus

delicious breakfast, helpful staff, and - last but not least - large free parking lot outside the hotel is a

no dish soap and laundry detergent in the room on arrival.

were disappointed that normal bar and restaurant facilities were not available on new years eve after about 5

gym facilities out of bounds due to covid restrictions

well supplied apartment, kitchen utensils, additional bedding, towels etc

the pool and the food

breakfast was amazing

is the 1st time that we have hired an apartment with breakfast facilities and the apartment is cleaned everyday

had a two bed suite which was so well equipped and spotless, with wonderful views of the golf course

enjoyed everything about the property - location, pool areas, food, drinks, bar staff, apartments - all fabulous

kids loved play area also and used indoor pool at hilton once we sampled the outdoor ones

laundry could be efficient using the hanging we do not change towels / only do the bed every 3 days

we were a very big group with kids all ages included (18 total) and they kindly accommodated everyone's

breakfast was great

i did not use the pool but noticed they kept it clean on a daily basis

kids club is great especially diana who works there

special mention to sahil and daniel in oasis bar whose warm welcomes and infectious smiles radiated such warmth

baby the options for restaurant are a bit limited (as most restaurants in the resort welcome only kids from 6

we particularly enjoyed the palm bar + pool, and rented a cabana each day which only cost a nominal fee in

kids club is great with great activities for the kids - tennis, swimming lessons, yoga, boot camp,

valet parking was quick and painless

apartment was very room, had a very well equipped kitchen and a lovely terrace looking out over the value

space/ peace and quiet and the pool area wasn t overly busy

luxerous and comfortable appartement everything available to have a wonderful stay tennis and gym for free

resort is beautiful and the golf courses are amazing

bar and other facilities was closed for covid-19

enjoyed the indoor pool and the gym

buffet breakfast facilities were excellent with a great choice

i wasn t there for the spa or gym, so in the end this was not a problem for me, but i guess i would have

beautiful room with a sea view, good breakfast and good atmosphere

kids pool and kids club are great

iron to borrow from reception, the only way to get anything ironed is to put a request in to the laundry team

also some gym equipment was broken (however it was fixed after advising the staff)

the hotel have sport field, gym, crossfit and much more

liked the water park, the bedroom and the view

taking money for every extra like parking, wifi, safe etc