even boiling hot water for my tea (instant coffee also provided)- at 6

it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

laundry had to be returned the same day but was not

i wish the breakfast buffett had plain eggs

excellent location with free parking. breakfast option exceeded our expectations.

great parking, beautifil locayion near walking distance of great food and shops

breakfast and parking

pool was clean

breakfast and cleanliness

offers an indoor heated pool, gym, heating and cooling in room

the staffs were kind. breakfast was good.

the price, stancy, service, pool, lunch. almost everything! near from other places to visita

every days same breakfast

simple breakfast and not very kind for breakfast staff

very clean. good breakfast. kind and friendly staff.

good location. free parking and many places to eat.

wonderful staff and exceptionally fine breakfast.

great breakfast and access to restaurants

breakfast, buffe included

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

breakfast was okay and the gym was not that great.

breakfast is very good. environment is really nice.

wifi only in small parts of the hotel and of very poor stability and speed

safe location with great pool and 24/7 front desk service

the pool is great!!

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

no safe parking all parking out on the street on a super busy area!

cleanliness was really high standard and room service staff was very nice and helpful

hate that the parking spots are so small

site restaurant easy check in parking

the pool and garden are phenomenal

quiet, clean, secure parking and pet friendly!

bathroom is a little small. swimming pool was not clean

the pool, was nice and warm water. but the kids pool was disgusting .

wifi and bed too small

pool was bigger than i though

wifi was excellent

great location and interior gardens and exceptional breakfast.

we had room service on the patio

breakfast was awesome lots to choose from. thanks darryl

not good, woke up with a neck ache and that they charge more for the pet than for me

location, value parking

breakfast was very good in compare with all other network hotels (including other one hotels that i

nice room and facilities / great services / nice and gentle staff / great breakfast

breakfast time was amazing. friendly staff and very helpful.

hotel was simple with a good breakfast included

location and breakfast.

in summer time the garden and swimming pool are very full of life and nice people

all the places you may want to go, it has a central patio with beautiful trees, a nice swimming pool, and a

the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool

loved the pool, the food, the staff, the ambiance. everything was beautiful

warm pool, nice trees

the breakfast

got up late and missed breakfast but we are very happy with this hotel

there's no breakfast

i didn't like the breakfast

the hotel is noisy, the hotel is dirty the wifi is very bad they do not have irons in the rooms

towells and sheets were very hard need to have a water softener in tbeir laundry facility

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

we needed to get some laundry done and it was rather expensive

the swimming pool close too early , maybe they can extend operation hours at least on weekends

rooms are comfortable and wifi works fine

site has a picture of a small gym but non of the equipment were working besides, the weights were old and rusty

staff were beyond helpful, breakfast very good

comfy and large bedroom as well as bathroom, friendly staff, parking and breakfast included.

parking worked out but it's a little tight..not a complaint though.

can bring your pet

parking is crazy and the design is kind of weird

was great, the hotel parking is a small area but the hotel staff will shift cars around and make room

nice modern comfortable property. good gym. good breakfast. good bedroom and shower

good gym and meeting room was top

i loved the staff, the gym availability, and how close it was to shopping.

room s curtains needed attention as they were detached, room service trolley wasn t picked up for almost

liked the rooms and their cleanliness, as well as the room service, the food and the hamburgers are very tasty

pool area is a little bare and there is no hot tub but still good for kids if you have them

location is great, good breakfast, fast response from front desk and room service.

no cleaning for two days, and the breakfast no egg, sausage for breakfast

breakfast was good

assumed breakfast was going to be continental breakfast but it was mexican breakfast, to which i'm not used

is great, walking distance to the shopping center nearby so close to stores, restaurants, and laundry place

very limited parking on the property but no issue for me as i had a

parking was a little tight, but the staff were most helpful.

valet parking put a new dent in my left front fender. small but noticeable.

the room and the pool.

wifi was awful, if you are on a business trip, the wifi will kill you.

fact that they have security cameras all over the property, they had an inside parking space, they have nice

very nice place, nice staff parking

room was big and well kept, a mini kitchen that helps with longer stays

not what i expected, wifi is useless and they dind't give me an invoice

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

the wifi really sucked. to the point it was quite frustrating to organise things.

too small and the parking lot because the door to access the parking was closed all the time and you have to go

kind and helpful staff, very comfortable bed and warm inviting pool.

it is room service and you may buy a cup of coffee but if a couple is trailing and they want to have a

a grab bar at the pool to make entrance safer

i like that the hotel is adults only and although they state there is no parking, it is in a neighborhood where

this hotel has a poor gym and the pool is too small for swimming.

had some trouble with wifi reaching my room

that it was raining ud83cudf27 and couldn't enjoy the pool.

the pool wasn t clean or ready to use

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

there is no room service in the night, and the breakfast was not good enough

staff air condition works all the time breakfast delicious common areas all staff cleaning

the pool was cold

no room service, no food just breakfast.

is no elevator from the parking to the main lobby so once must leave their belongings at the lobby

also the breakfast included in the stays has the necessary variety

the service overall it was good. the front desk staff very polite. the gym was open.

them to clean my room twice they didn't bring the towels in the bathroom ,the room was small, the gym was

wifi was not working even do it was available to us

breakfast, juices, mexican buffet, fruits, coffee

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

wifi is very good which was very important to us since we had two scheduled meetings

and door handle were coming off the door to my room and the room opened directly towards the parking lot

the staff is rude, wifi signal is terrible

parking was a bit difficult

parking

great breakfast, friendly staff, and nice location close to walmart, chedraui, and the mall.

the parking is small

a new hotel toilet seat broken no toilet paper 2towels for 3 people parking lot in basement area and you walk

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

air conditioning a bit loud but manageable. wifi a bit weak in room.

pool was closed and no mention of it

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

little kitchenette and the laundry room if needed is a plus

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

impressed with the appliances, which were all from well-known brands such as teka, whirlpool, and helvex

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

reasonable, but we were told several hours after check-in that we would also be charged a $1,000 pet deposit

plenty of great amenities. good kitchen and gym. clean comfortable room.

if you are traveling with two kids and wife, if you are a big person, don't expect to have a good rest, beds

we asked for extra towels, since we took our kids, and was

by the pool are excellent, worth the money

i loved the pool, the water was warm and you can stay until 9pm

came here after staying at a not very good hotel with miserable staff, without wifi or ac

free parking

wifi was strong when you could connect but i couldn't for a solid few hours in the late afternoon

rooms are very small and the wifi is not good

vending machine didn't work but we could use one across parking lot.

the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast, the laundry service

breakfast was something i have never had in any other hotels it was amazing

i didn’t get any breakfast because i was not able to eat or drink anything because i had surgery

the breakfast was quite good, it had juice, coffee, chilaquiles, eggs and fried beans

limited breakfast choice

good location and breakfast bussiness traveling

good location and breakfast for business traveling

the breakfast could have been a bit more diverse but all in all not bad.

clean. store & pizza walking distance. lots of free parking. nice breakfast set up

good location and breakfast

location, staff, strong wifi and comfortable

location; good wifi

great location.great staff. enjoyed restaurant/room service.

room service

pool and gym amenities in the photos do not match reality.

near the expo good wifi reasonable price of food some staff flexible and nice comfortable

they were understanding about early check in and had a room ready.

don t have wifi but still write they do

booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

i called many times for room service, reception also tried to put me through

the staff, the food in the restaurant, the location, the parking

gym is regular and bathroom shower is just ok

very affordable, good access and location, great parking and clean.

the parking in basement

wifi is really slow in the rooms

insufficient parking loud neighbors rooms poorly insulated

no amenities but the worst part is that the wifi was completely unacceptable

the parking is right next to the window

i booked i looked for someplace with breakfast included

good breakfast, good location

clean,comfortable hotel and a great value. good breakfast with lots of variety.

need to make the beds a little bit stiffer and improve a little bit more the breakfast and enhance the channels

the breakfast was almost always the same (eggs and chilaquiles) with some fruit and yogurth

price for the night and even better that an excellent breakfast was included

great free breakfast and secure underground parking.

parking is small, difficult to drive around in it and incredibly dirty

the next morning when we came for breakfast, they were still displaying wine glasses and a bottle

among booking and ibis about breakfast included the room had not iron in room no coffee maker in room no drinking

small parking place and no coffee machine

advertised having a spa when booking, which they did not have

the bed was super comfortable. the hotel lobby where is a bar is very nice

the alternative for a la carte was room service

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

have an area to do laundry

good breakfast, clean area, friendly staff, the parking area is good too.

nice clean room and good service and breakfast

good location. there are good restaurants nearby it is a quiet area hotel shuttle service

the breakfast was delicious

wifi was very weak. the room had too much fragrance. the shower takes a long time for hot water

wifi was good for streaming netflix but not strong enough for a video call i had for work

no wifi

you could hear the bar music next door.

slow wifi

gave a shirt worth of 150 euro to the laundry the day before i departed

very good wifi, easy to work

problems with the light, the bathroom, the towels, the gym, the parking

room service could have been a little better

very old elevators, the gym was not functional, i had to request to turn in the power to get ac

parking bad narrow street lots traffic and parking gated needs to get out the open not safe.

the bed, the food, parking

would be better to have more options to the breakfast, and better quality of wifi

the parking, as you should wait for someone to open the doors.

parking

great and easy location very good breakfast

the food was great and the wifi was fast

breakfast is fine with large hours

it freely as a factual experience unless i am compensated with another free hotel stay and a spa

had my 3 kids with me and my little brother so was very stressed but the bell men s made it super easy to

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

there's even a laundry 3 houses away

the wifi signal was only usable from the lobby, not from the rooms.

think it was a bit too old, kitchen was not clean and shower water was a bit too cold

it has a small kitchen where you can cook if you're planning a long stay

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

it s pet friendly and has free valet parking

the roof bar was closed for private event on the day we were there.beautiful rooftop bar/lounge.

cusion for the pet are not very clean

breakfast was only ok, probably because of the covid-situation

wifi connection was poor, rooms can be noisy, could be cleaner, toilet wasn t working too well

had the room 241 and the main thing was the wifi connection was really bad, do the room was the last one on the

the place is simple, but very clean, bed was comfortable and private parking available

small area for parking, many spaces but no place to maneuver

a simple, clean or hassle hotel, close to public transportation and sorts, plenty of gated parking

but the beds were excelent, the same the meals we asked in room service the meals a little expensive, it

no cuentan con wifi, poco personal para checks in y checks out

we have an upgraded room but not wifi included

breakfast buffet was incredibly well stocked

we were going to order room service

charged us $40 for a towel that was stained although it was watermelon my kids cleaned up

the limited breakfast buffet. kind of pricy for what it is.

gym has enough equipped for work out but it's hot, a/c

nice compact pool where you can relax and unwind

pool was smaller and a little dirty but that can be overlooked and is minor compared to the rest of

only thing missing its a laundry room

elevator a bit slow. there is no laundry service although advertised otherwise.

buffet breakfast passes

breakfast-buffet already included on room rate lack of valet parking (parking is always open) no external noise

the pool area is still under construction or undergoing renovation works

wifi is bad it would disconnect every time the room key would not work every time i would go out i

the hotel is safe, has parking, and it s in a great location

wifi terrible

kids running around the hotel screaming and laughing

nothing, wished we could have used the pool

called for laundry pick up and and no one came for a day so i gave up and asked for a 3rd time the next day

prices for laundry ud83eudd72

bar esta bueno, el cuarto esta genial, no alcanza a comer en el restaurante pero la proxima vez si

that the pool closes at 8 pm they should close at10 pm please!!!!

on the positive they did give us an early check in which was very helpful as we had our baby for the first

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

mal wifi

wifi was very slow and sometimes it was not working. not many restaurants near the area.

location, excellent parking, and onsite restaurant for breakfast and dinner

parking and big rooms

everything was good except the wifi and location.