breakfast

the gym only has a bunch of treadmills and one tiny weight rack with five sets of weights

room service took to long and mess up my order

30 min away which was half the price of this hotel, room was newer more comfortable and a lovely breakfast was

parking always available and good breakfast.

when we arrived they told us that the wifi wasn't working but they were trying to fix it

location was good. they had parking but it wasn't very secure.

the only thing we missed was a pool

the wifi wasn't reliable.

i called many times for room service, reception also tried to put me through

gym is regular and bathroom shower is just ok

don t have wifi but still write they do

the parking is right next to the window

i booked i looked for someplace with breakfast included

parking

staff was very friendly. easy parking.

the bed, the food, parking

the parking, as you should wait for someone to open the doors.

wifi cuts off alot on the 4 floor close to restaurant side

a new hotel toilet seat broken no toilet paper 2towels for 3 people parking lot in basement area and you walk

parking was a bit difficult

good location, safe, nice breakfast, decent gym comfortable.

great breakfast, friendly staff, and nice location close to walmart, chedraui, and the mall.

bad parking facilities

great service and smooth check in. laundry service was very quick and nicely presented.

gym, staff, service, location

super convenient parking, free wifi very good value for the price

the gym, the pool were fantastic. the hotel bed is so comfy, and the location is very good.

breakfast was amazing, friendly staff, great location.

breakfast was too expensive and wifi and parking is not free

very nice hotel and staff. excellent breakfast.

wifi s signale was very low

pool

the pool area is not comfortable due that every person that arrive to the hotel can see you

little kitchenette and the laundry room if needed is a plus

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

impressed with the appliances, which were all from well-known brands such as teka, whirlpool, and helvex

cleanliness kitchen in room

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

my kids and i love going there and only about 3 mins walking distance

near the gran plaza mall, 15 min from centro aquatico escotiobank, the pool was very clean, staff was friendly

wifi was poor, kept turning ofg

great size pool and the buffet at breakfast was great

web for a king room is not what i was told, it is on the ground floor surrounded by noises: cars parking in

wifi was awful, if you are on a business trip, the wifi will kill you.

fact that they have security cameras all over the property, they had an inside parking space, they have nice

very nice place, nice staff parking

the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast, the laundry service

breakfast

the ample parking and how clean the hotel was

breakfast was something i have never had in any other hotels it was amazing

no 24 hours room service, the gym had no free weights

rooms are very small and the wifi is not good

vending machine didn't work but we could use one across parking lot.

free parking

wifi was strong when you could connect but i couldn't for a solid few hours in the late afternoon

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

there's even a laundry 3 houses away

the room is very spacious, with a complete kitchen and a living room

wifi dropped several times

it has a small kitchen where you can cook if you're planning a long stay

said it has laundry service that they don't have, but there were laundry service very close nearby

as well as laundry and room service

the one night i was going to order room service, they said the restaurant didn t open for the day

hotel is very cute with lots of spaces to hang around a restaurant, a terrace a pool, a gym

also i m not sure there were places to get changed near the pool but we didn t ask

the suite was perfect. the gym and the laundry.

everything you might want during a stay - kitchen, great breakfast, laundry facilities, gym, restaurants very

location, laundry machine, food

hotel facility is very good. speciallly laundry machines are very useful during travelling.

including refrigerator, little kitchen and laundry

good location and breakfast

good location and breakfast bussiness traveling

enough breakfast for all the guest

good location and breakfast for business traveling

much if i had to be picky for the sake of being picky then i d say that the pool was a bit lackluster

sent a shirt to laundry service which vanished into the system and when i tried to get it back staff had no

prepaid for 3 rooms 36,000 pesos yet my laundry, of socks and tshirt for 85 pesos was held back because they

really, except if you reserve through the hotel it includes breakfast, this should also be included through

the rooftop pool is great and large enough to swim laps

large fluffy towels, free snacks in the afternoon, a great rainshower head in the bathroom, nice gym equipment

breakfast is bad

staffs are so kind and friendly. also the breakfast is excellent.

outlets only in one side of the bed, no mirrors in room only in the bathroom, no towels in kitchen, no floor

the breakfast

the hotel is noisy, the hotel is dirty the wifi is very bad they do not have irons in the rooms

staff, i need to drop my laundry at the reception

wifi , unstable wifi, so suffering as international business travelling need to work night, can not

the wifi speed was terrible (throttled to 1mb/sec). it could barely get emails.

room service was ordered but never arrived and they never communicated not brining it

clean, attention, location, breakfast.

hotel was simple with a good breakfast included

very clean, good breakfast.

breakfast buffet was good.

breakfast was a nice treat and included in my deal

breakfast was very good in compare with all other network hotels (including other one hotels that i

wifi was very weak. the room had too much fragrance. the shower takes a long time for hot water

the wifi was weak in our room

wifi, the staff was nice and tried to give me another network but did not work

wifi was good for streaming netflix but not strong enough for a video call i had for work

no wifi

gym has enough equipped for work out but it's hot, a/c

and secondly, the water in little swimming pool didn't seem as clean as had liked

nice compact pool where you can relax and unwind

we asked for corkscrew for the room which they didn't have. the pool was out of service.

large breakfast. buffet style or ala carte

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

fast wifi

breakfast

had a gym and outside patio upstairs if

room service was not great

the breakfast it s really good!! staff super friendly

thankfully, one of the waitresses noticed and offered to bring me food directly from the kitchen, which definitely

for example, the gym worked by appointment

hotel so the shower was making some noise while showering there were no menu in the room to order room

service at the restaurant and bar were slow despite having only a few patrons

clean up the room service left out side all day.

the bar and restaurant were excellent too

gym equipment wasn t very reliable, a few of the machines weren t working

it backed onto a parking lot and received no natural light

i liked the gym, restaurant, suite everything about it

their restaurant is big and their bar has great services and also variety

pool area seemed nice and clean also gym was good

so clean smelled so clean beautiful pool green a paradise in the middle of a noisy city

parking is a bit limited

very easy parking and access to property/rooms with eager-to-help staff available

the pool was really cold

i loved the breakfast, the service, and the clean hotel.

staff was really friendly and helpful. breakfast was really good every morning.

great valet parking service

only negative was slow/weak wifi connection.

overall good stay and value. great breakfast

called for laundry pick up and and no one came for a day so i gave up and asked for a 3rd time the next day

prices for laundry ud83eudd72

are nice beds are comfortable they hold daily events also staff was helpful , pool , spa and real nice modern

the pool was very cold.

handsanitizer, i requested an early check in they were not able to acomadate

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

usually prefer a kitchen in my room, but for the price this worked out great

they moved my room and charged me more than what it was also found a roach of marijuana on the kitchen they have

the booking page said our room would come with a kitchen, but we were surprised to find that the kitchen was

only thing missing its a laundry room

elevator a bit slow. there is no laundry service although advertised otherwise.

everything. the pool, hospitality, the food, drinks, overall service was amazing

the rowing machine was broken in the gym. the pool closes too early.

nice hotel. very good breakfast. the gym is good.

the location and the restaurant are good, the pool also

of the main things that attracted me was the secured parking

the swimming pool was a bit cold and a few times the jacuzzi was not hot.

the hotel is beautiful with pool and jacuzzi

room very clean and all amenities worked well. swimming pools were good and parking was great.

the mattress was very comfortable, and the wifi worked well

no laundry facility at the hotel; room not catered for 3 guests - had to ask for bedding for sofa bed,

cold pool

there was missing light at the swimming pool.

the swimming pool was small and looked not okay did not used it though

the bed, tv, shower, wifi - all of this good quality

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

room service delicious.

the hotel has a nice gym and a nice roof top lounge

tried going up to the bar in the 7th floor an we couldn't get in i believe people not staying at hotel came to

the roof bar was closed for private event on the day we were there.beautiful rooftop bar/lounge.

i used their laundry services, and again, was very impressed with the results

really well located near landmarks like los arcos and la minerva, nearby to restaurant and bar areas and just

pool has warm water

location, pet friendly, restaurant opened at least for breakfast

breakfast & price good. secure parking.

have an area to do laundry

parking entrance is small, some dust in room.

wifi code never worked. tv cable malfunction. poor breakfast quality.

the staff and breakfast made this property stand out

wish the hotel expo had shuttle service from the airport

the room and bathroom looked old and we didnt even got to the pool

when they opened the pool, the water was green

all was good except the wifi....

no elevator, poor selection in breakfast (even at additional fee), dirty pool, parking lot

intermittent wifi.

need to make the beds a little bit stiffer and improve a little bit more the breakfast and enhance the channels

good breakfast, good location

the breakfast was almost always the same (eggs and chilaquiles) with some fruit and yogurth

clean,comfortable hotel and a great value. good breakfast with lots of variety.

the internet was very slow. room was kinda hot. breakfast dishes were dirty..

convenient. easy parking. great staff! wonderful rooms!

pool was 5 feet deep all over

nice hotel with rooftop pool and gym. oxxo store and a small mall close by.

great location and great everything. room service is delicious and cheap.

nice helpful staff, extremely clean rooms, rooftop pool, nice fitness center, great food, fast wifi

we asked for extra towels, since we took our kids, and was

great pool area

came here after staying at a not very good hotel with miserable staff, without wifi or ac

by the pool are excellent, worth the money

great wifi for work

the room service didn t replace amenities in the room. no hairdryer or laundry bag

great lobby. rooms was cleaned daily. excellent laundry service.

they should have laundry service on weekends. not a big deal but it will help a little.

the gym. it was average.

nice gym equipment. excellent room features, like the automatic courtain

wifi was only good in certain parts of room, and even then it was quite weak

cleanliness, the views, the decorations, location, the breakfast

spa services did not meet what i expected from a 4-5 star hotel

is uncomfortable, specially if you have kids

spa services were affordable

the breakfast was outstanding ordered huevos veracruzanos and they came in less than 15 minutes

laundry was slightly delayed and i had to go to reception to chase it up

english communication skills, phone system not working to call laundry, room service, or front desk

sunday, same day laundry service at no extra charge.

questions i could not answer from the mobile app were: - terms and hours of laundry services - when and where

ah, and the pool area tends to get overcrowded

parking is underground with security

parking, friendly staff, centrally located. very safe neighborhood.

balcony view exceeded our expectations. the 24 hour room service was delicious.

staff allways willing to help. excellent attitude . love de gym. small well equiped

we also used the 24/7 room service which helps after long long days out

breakfast service was so so we never really got what we ordered

breakfast is very basic compared to other guadalajara hotels i have stayed in.

the breakfast was really good, very central, close to a couple continent stores.

excellent breakfast buffet

the breakfast is disappointing and overpriced

valet parking

have to pay cash for room service

generally very clean, rooms well appointed and valet parking was nice

wifi was not working for half a day and we had work to be done

the parking is a little to small

there is a bar which no one attends to

wifi went out for about an hour the first couple of nights at about 1:30am, seemed to be fixed by

is fine, but the beds are awful they are hard as rocks, nothing works at the gym if you can even call a

access, big bedroom, lovely garden and delicious buffet breakfast

the parking

no self service laundry room

, drop-off/delivery of laundry, what restaurant daily plates were)

there are no room service

the room was very good. the gym and pool area very nice. breakfast also good.

don't warm up the pool, no room service, the elevator didn't work for a whiles, lamps don't work

also, the pool was warmed, so that's nice

also the pool is

hrs later the showers have no water pressure so you might as well take some soap and go into the pool, the

heated pool!

the pool is small but great temp and deep enough for relaxing

really bad, the pictures don't match with the real room, the parking is not enough for the number of available

parking lot too small

wifi and cell reception were so bad it made me seriously consider paying for another hotel instead,

also parking lot gets full and there are not many options to park outside

parking, if you came after 8pm you would have to park on the sidewalk

is great, walking distance to the shopping center nearby so close to stores, restaurants, and laundry place

not enough parking was a little inconvenient, but staff took care of it and our car was secure.

to king bed, the rooms are big, shower is very hot, a/c keeps room perfect when needed, pool looked amazing and

nice and calm pool area

private safe parking space good breakfast options free snacks through the

i liked that we could drink the tap water since it is filtered, and they have a nice gym and rooftop pool

i loved the staff, the gym availability, and how close it was to shopping.

swimming pool with no sufficient chairs. room service is late.

comfortable beds, good pool, great breakfast with good service

could hear traffic on high floor. pool too warm

plenty of great amenities. good kitchen and gym. clean comfortable room.

terrible wifi

parking and big rooms

location, excellent parking, and onsite restaurant for breakfast and dinner

everything was good except the wifi and location.

mal wifi

the gym could be better

the gym machine didn't seem to

food was very good and reasonably priced - at restaurant, pool, or room service

wifi in the first room they gave us was terrible, but they moved us to a room closer to the server

the situation had still not been resolved, however they did try to charge me for my friends room service charges

location, very clean hotel, following covid cautions, really tasty breakfast

very slow wifi

location, parking

location and parking.

the breakfast finishes way too early (around 10:45)

them to clean my room twice they didn't bring the towels in the bathroom ,the room was small, the gym was

room is small and wifi is not fast

also the breakfast included in the stays has the necessary variety

breakfast, juices, mexican buffet, fruits, coffee

breakfast was fantastic, very fresh, with lots of options, and all delicious

gave a shirt worth of 150 euro to the laundry the day before i departed

very good wifi, easy to work

very old elevators, the gym was not functional, i had to request to turn in the power to get ac

problems with the light, the bathroom, the towels, the gym, the parking

room service could have been a little better

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

air conditioning a bit loud but manageable. wifi a bit weak in room.

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

pool was closed and no mention of it

fantastic breakfast

pool and gym amenities in the photos do not match reality.

great location.great staff. enjoyed restaurant/room service.

- very nice roof top pool with great views - great tasting food (both breakfast and dinner) - not in (or near

room service

had the room 241 and the main thing was the wifi connection was really bad, do the room was the last one on the

a simple, clean or hassle hotel, close to public transportation and sorts, plenty of gated parking

wifi connection was poor, rooms can be noisy, could be cleaner, toilet wasn t working too well

small area for parking, many spaces but no place to maneuver

the remote control didn t work the wifi password didn t work there was mold visible on the ceiling of the

insufficient parking loud neighbors rooms poorly insulated

was no wifi service, although they promote there is

there was one thing i can suggest about disliking was the parking

wifi is really slow in the rooms

very affordable, good access and location, great parking and clean.

there are laundry facilities, in the underground parkade, in a nice room

maybe size of parking.little tight.

noisy and terrible wifi

secure parking, great location, and friendly staff.

kitchen not in good shape: one of the stove's knobs with a gas leak loose faucet curtains need to

shared parking with another hotel not enough space. some sockets didn't work.

can bring your pet

the parking space is limited in the facilities

good gym and meeting room was top

parking is crazy and the design is kind of weird

on our first night there was a pool of water in front of the toilet seat

the food in the breakfast was not warm or the best.

everything was great ! location ,service , breakfast was excellent

weren t enough hours of service in the restaurant nor room service and the personal wasn t that friendly

location / facilities / breakfast / staff everything was perfect.

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

and door handle were coming off the door to my room and the room opened directly towards the parking lot

good parking and good safety factor

wifi is very good which was very important to us since we had two scheduled meetings

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

room was big and well kept, a mini kitchen that helps with longer stays

too small and the parking lot because the door to access the parking was closed all the time and you have to go

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

wifi didn't work in my room and pillows were quite old and lumpy

not what i expected, wifi is useless and they dind't give me an invoice