the staircase, laundry, and other common areas were filthy

you toast and cereal is not breakfast no juice water

for bugs and require a pet deposit for those who have pets in the room seems they will be more responsible for

no breakfast or pool as advertised. check-in was behind glass and the clerk was hard to hear.

no breakfast

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

there is one laundry unit on main floor $4 to do and machines are ancient

original request from housekeeping was they needed to do laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

everything was fine except the parking area.

the laundry room/ice/soda machine were out of order

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

laundry room wasn't working

room was quite clean and there is a laundry on the side (extra charge

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

room was close to the lobby and the laundry room

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

i like everything from the staff to the room to the breakfast and the location was perfect.

the breakfast didn t have much of a selection

the breakfast consisted of coffee, tea, cocoa, muffins, granola bars and oatmeal - nothing special, but

laundry was done to get additional washcloths

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

the laundry on site took extra washes and drying cycles to complete three days of laundry

book.com said there would be a spa and ita wasn't and they over charge. me

bath in my room didn't hold water, the wifi was very slow, some of the lamps in my room didn't work, it had a

onsite laundry was great

they had my check the offices and the laundry area where absolutely no one was found

my 17 year old loved the waffles for breakfast

nice pool and gym facility

breakfast was to good

our room was the first room on the first floor, which was very nice, but the staff working in the laundry room

laundry facility on premise was

staff was rude and unhelpful. there are no guest laundry facilities on the first floor.

night time clerk only the person doing laundry we need to be refunded for this terrible experience there was

couldn t identify noise we kept hearing...elevator, ice machine, laundry?

i had to go to the office to get towels and wash clothes and there were no clean or dirty in the laundry room

there were laundry hampers filled with garbage bags under the stairs

understand if it was for a pet, but we didn't have our dog with us

then when booked for 2 people they tried charging extra for 1 year old daughter, kids stay free

mcdonald's wrappings in the parking lot sunday morning

could have had a better breakfast variety... fresh cut fruit is always a plus.

breakfast was awesome. spacious rooms made for families.

clean rooms friendly staff price. breakfast.

fitness area was a bit small

kitchen and house keepers

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

i also loved that we had free parking

swept, no wash cloths in bathroom, phone not plugged in to wall, other phone missing buttons, room service menu

have to pay for wifi unless you book through their website.

my room was close to the elevator and laundry and the sound from the hall was loud

i wish the pool was open.

nice swimming pool and hot tub

wifi was out during my stay

parking lot only has one way in/out and it's located on a very busy highway so it can be tricky

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

clean hotel good breakfast

was not full but i was given a handicapped room with adjoining door to another room, and next to parking lot on

the kids loved the pool

i like the bed and also enjoy the breakfast too

it was nice having kitchenette/laundry facilities

when checking in, he told me he doesn't know much because he is usually the laundry guy

too much detergent in laundry had over-powering smell

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

location great, breakfast perfect. staff wonderful. live it here

free laundry machines

clean and kitchen

my 4 year old and wife were very excited about the room with a kitchen and my son opened every drawer to show

the best part of candlewood was the full kitchenette in the room

room nice size, kitchen nice.

pool area was very nice

pool was closed due to covid.

great staff especially the kitchen manager, she was really friendly, helpful and efficient.

disappointed-super noisy - super thin walls, ridiculously loud young kids all day/night, barking dogs, no clocks

was not aware that the pool and hot tub would be closed due to covid-19 concerns

the main reason we picked this hotel was one the price and the second was for the pool for the kids

comfortable and quiets and it had a pool

the only thing i didn t like was that the pool water was cold.

in room, no open bar as was advertised, no one came to check on us, no one accommodated us with room service,

the pool ,the kids liked

pool, fitness center, free breakfast, and a nice quiet comfortable room

free parking.usually stay downtown

breakfast was good variety and decent hot breakfast

the pool was clean and not too crowded, so i actually managed to get a decent workout in

location a couple different times for customers arguing with staff and another time checking the parking lot,

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

i don't like that breakfast $$ is included..brown bag fruit and muffin ..smh

gym and pool.

did not have a chance to use pool

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

liked that there was a laundry facility i could use at the hotel

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

laundry facilities are very substandard

the heated pool was great

great pool and hot tub. nice laundry facility

in addition, the laundry facilities by that entrance created unexpected noise

free laundry is a plus

pool and spa was not open a few days while we were there, then just the pool

didn’t like that they told my kids to go to their room for a “curfew”

the fitness center and pool were small but sufficient for our needs too

the fitness center and pool were small but sufficient for our needs too

they share a swimming pool and parking area

organized from desk staff. fresh breakfast and a very nice shower

breakfast was just toast and yogurt. they ran out of everything else

nice breakfast including a kitchen cook who prepared eggs and pancakes as you like them

nice breakfast including a kitchen cook who prepared eggs and pancakes as you like them

blanket and was told that they had none available but they would bring one to the room when the laundry was done

was clean room was nice and clean carpet wasn't dirty or smelling since it was pet friendly

friendly staff, easy parking, clean facility, comfortable bed, ada accessibility

good location. clean. pool

clorox and quemical is very strong and also front desk agent should remind the customer time of breakfast and

laundry facility was nice and staff was easy to work with.

it was very hot in pool area!!

breakfast only served til 10 on weekends

the breakfast was hot and delicious

wonderful breakfast! very clean rooms and friendly staff. pool was warm which was a plus :)

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

pool needed cleaned

quiet , pet friendly , comfy

the kitchen was nice and clean and even provided pots, pans, utensils, cups, plates etc

the kitchen and living room area had to be my favorite

a few things needing repair were ice machine on our floor and laundry facilities

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

the rooms are very nice and they have a very good breakfast available in the dining area.

use a little more care , pool maintenance pool love with pool and whirlpool won t go

breakfast was excellent

breakfast staff were phenomenal and went above and beyond

breakfast menu needs expanded

no wifi due to recent storm

the very friendly staff, their knowledge when asking about things around town, and the breakfast

the parking was tight and all the roundabouts are chaotic

good breakfast, free laundry, clean comfortable rooms

free laundry

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in

the laundry was free and conveniently located next to the fitness center

laundry, breakfast,

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

to walk down long hallways to get to the laundry or ice machine

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

the room was large with a lot of amenities and clean and we appreciated the stocked kitchen and 12:00 checkout

stuff was super efficient the place was clean breakfast was great cherry on top of the cake it was the outdoor

) called front desk to ask abt laundry

breakfast was hot & tasty, with enough choices for me

kids running the halls until after 11pm highway noise

kids running the halls until after 11pm highway noise

wifi wasnt working and there was no room service or restaraunt to eat food inside the hotel

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

room smelled like mildew. on site laundry not working though advertised on website as available.

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

i love the breakfast buffet in the morning

location, clean rooms, swimming pool, free wifi, parking and excellent breakfast

wish it had affordable breakfast

the food was outrageously priced and there was not breakfast included.

kids loved the room- great travel experience

think kids 12 and under should eat for free

room, temperature control worked great, quiet, good parking, check-in and check-out were very easy

parking lot lights shined brightly throughout the night into my 2nd floor room

used the nice indoor pool area and the bar food was really good

lot of kids b/c of a basketball tournament

painting was done in the lobby when we walked in work storage containers all over the parking lot the fitness

used the nice indoor pool area and the bar food was really good

excercise room and laundry area were excellent. breakfast was very good despite covid.

didnt like that my card was charged a pet fee 4 days after my stay when i brought 2 licenced and certified

the place was truly pet friendly, with everyone being kind to our dog

cleanliness, the space of the room and the bathroom, the kitchenette with all the stuff needed, the location

disappointed the pool was out of order, and no yogurt at breakfast

once in the room, it was noisy because i was right next to the laundry room

parking was full. kids running in hall after hours.

pool was a little chilly.

the breakfast was very good, with many healthy selections.

the breakfast has many delicious options

we liked the setup of the buildings and the patio behind the pool was very

the location was great and loved the outside pool.

pool was clean.

kitchenette helpful, since no close ice machine someone brought bag of ice to my

clean, close to highway, fully equipped kitchen

laundry service is outsourced and takes longer than expected

we loved the valet parking as well

kids running up and down the hallway at night

however, there are carry out and room service options to avoid long wait times for

great bathroom and walk in shower comfortable beds good bar and restaurant on site easy parking nice

no pool or laundry facilities as was pictured but understand new renovations

no laundry facilities

the location is one of the easiest parking/locations in the area

having a small kitchen is nice to have as well

near mall, free parking, hotel room was nice, and the staff was super friendly!

free laundry, a great pool and starbucks

room by noisy guest laundry very disappointing

and don't get me started on their laundry room

the pool and jacuzzi was amazing and very nice for the kids

very clean and efficient. pool was great hot tub was great.

free laundry an good customer service

hotel was super clean and the guest laundry was free

very clean and had guest laundry complimentary

liked the beds, the size of the rooms, the complimentary breakfast, the pool and the weight room

location , room looks clean, convenient, free parking and breakfast

laundry

i wish there had been laundry services available on the weekend.

pool had lots of hair in it.needs good cleaning

we were awakened by screaming kids from the neighbors next door

great breakfast nice pool

this is very hard on pets feet

parking was hard to find with the snow.

* booking site didn t mention the $75 pet fee in the description for hotel

walk-in shower chargepoint electric charger close by bar on site provisions for sale breakfast available * pets

the kitchen, sitting area, and shower were such a bonus

whole atmosphere of t the money as soon as the hotel and the people all laugh talk happy stuff kids were there

whole atmosphere of t the money as soon as the hotel and the people all laugh talk happy stuff kids were there

did not take advantage of the gym or breakfast so can't comment on that

difficult parking in a parking ramp.

free parking

up, and there s a lounge/sofa area, in the basement, there are a few vending machines and a laundry room too

laundry facilities, but no way to buy detergent

towels were threadbare and the common areas were used for folding the laundry

low price prime attraction, easy parking, room located near exit

pet friendly

the kids loved the pool, the size was great compared to other pools we have been too in the past

better healthier breakfast selections

parking lot was not plowed (more than 24 hrs

very clean and enjoyed breakfast before leaving

advertised as pet friendly but charged $75 pet fee ud83dude33

it was very convenient to have laundry equipment available

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

plus, they had laundry facilities which we desperately needed

laundry soap free from front desk.

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

parking lot could use resurfacing.

wifi was spotty

the parking lot . it needs redone

wifi can be spotty in the room. but it worked well enough for me.

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings

location, room was super spacious, staff was great, breakfast was good

didn't offer breakfast or wifi

systemic negligence among all hotel staff with the wifi

extremely poor wifi, noise, and a rude staff member

the bathroom needs an update and needs more parking area

pet friendly.

friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

the parking lot had not been plowed, people parked crazy and a school bus was blocking access to the

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

carpet floor in the room looked stained and old. the laundry room was dirty

laundry facilities were an absolute joke, both washer and dryer were broken

had the room next to the laundry room

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

kids were disappointed about how cold the pool was

parking and finding room was confusing

got into the garbage cans by the entrances and there was garbage scattered across the lawn and parking lot by

pool area extremely cold, kids running throughout the halls & front desk person extremely rude.

pretty sure i was right above the laundry room

room was next door to laundry shoot

very friendly staff in breakfast room on christmas

breakfast on weekends to earlier

the wifi was awful

pool is small but great temperature, they have a few large bouncy balls, and a llama raft for the kids to play

the breakfast was rather expensive and not sufficiently staffed.

breakfast was very limited and not complimentary

include breakfast

gym was great

only one staff on duty. he was doing laundry check in. as well

not too bad, i can't complain! laundry room was nice and everything seemed clean.

no extra blanket, laundry bag, or lotion

towels could not be had until late evening, in that they had not done laundry

desk had quarters for laundry

road noise. room was near an exit and laundry room.

the staff was very helpful when i asked questions about their onsite laundry facilities

having several washers and dryers in the laundry room made that task faster and easier

easy check in and out. good breakfast

the morning breakfast included cold and hot items

was very disrespectful where he would just talk very unprofessional the room had bedbug and the laundry room

the laundry basket was handy and due to extended stay type, great deal for people looking to stay long

i liked that we could do a linen/laundry exchange everyday

24 hr laundry

for returning the dirty towels for clean ones because he didn't bring the towels down in the laundry basket

free laundry

from the pantry, pool to the laundry, everything available and ready for use

complimentary laundry facilities a definite plus

loved the free laundry room for my extended stay

i love the fact that it was free laundry

the breakfast in the morning was very good

clean, convenient, comfortable, nice amenities. good breakfast.

it was pet fee was quite high

while all other establishments around had parking lots that were completely cleared, hampton's was not; the

the many choices for the breakfast

checked website before arriving and listed a coin operated laundry service, did not have

it would be nice if there were fans in the bathrooms and laundry service (washer /dryer)

let their kids run loose letting them run rapped though out the hotel knocking on doors, running in the

and before we left the lobby and guest came to the front desk to report a power outage in the gym room and we

parking. breakfast

laundry soap had to be purchased at the front desk and was expensive

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

there's a laundry area, breakfast in the morning, guest and staff are friendly

clean and convenient location, rooms with kitchen.

we had to go request a coffee pot, toaster, kitchen cooking items

they need to offer change for the customers in case they need vending and laundry

front desk able to provide change for laundry. check in was simple.

was told the laundry machine was broken and i couldn't use it

there is an onsite laundry

then we were by the laundry room and the rudely kept slamming the door all morning, then one of the guys who

long wait for laundry service one had one washer and dryer.

laundry facility was so dirty and was out of soap and fabric softener

is one kitchen staff for morning breakfast my daughter accidentally spilled a little cereal on the floor and i

the 24 hour gym was hidden behind a bunch of bell carts in the hallway and once i found it, realized it wasn

very good wifi, and the breakfast was also very good with nice variety of options available

full kitchen and free laundry

super clean and nice place to stay. super friendly staff. free laundry!

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

nice large clean quiet room and hotel friendly staff free laundry

feels like home & free laundry facility

i tried two days to do one load of laundry and finally had to find a laundry mat

kitchen area

the location was great, clean rooms and great wifi.

fast check in well as clean room, good breakfast and wifi

there was a single rose petal on the floor by the bed and glitter covering the bedside table which indicates

wish they would have just checked to get trash and supply towels as we never leave our pet unattended in the

rip-off if you have pets

couldn't close the curtains. parking light was shining right on the head of the bed.

was disappointed that there was no breakfast because of covid

close to interstate. lots of choices at breakfast.

the pool was great and the laundry facility was a bonus

there was limited parking.

the heated pool was big enough for you to have room to stick with your group, or interact with others if you

water clean price higher due to indy 500 great breakfast quiet hotel was under renovation, so no pool and no

the pool was nice but no hot tub....

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

understand the challenge of having the gym open

parking was limited late in the evening.

also the pool water was a bit cloudy not real clear like i expected it to be and there was some piece of

wifi was useless

around great place, easy access from interstate, friendly, clean, good breakfast

was accommodating to our need for an early check in

comfortable bed. strong wifi. excellent breakfast.

the included breakfast was very good

easy, friendly, efficient, great breakfast

was a nice hotel overall, the kitchen was nice to have and the bed were comfortable

new building, friendly staff, heated pool, close to restaurants and stores.

the breakfast food is terrible

didn't like that the breakfast eggs and sausage were cold and dry

breakfast

huge spa bathtub, breakfast basket, comfy bed, beautiful decor

great staff, beautiful decor, comfortable accommodations, good breakfast

bed and breakfast was very charming and full of history

only criticism is they have a huge selection at breakfast but not enough people eating it, so some of the items

host was so incredibly nice. the accommodations were adorable and the breakfast was delicious.

limited parking

great stuff. unique stylish set up. breakfast was awesome too.

good wifi connection

parking issues

water could have been a little hotter for the spa tub

staff was very friendly and the room and laundry facilities were exactly what we needed for a baseball tournament

location, room size, pet friendly. was excited about a pool but it was leas than satisfactory.

location. pet friendly.

clean, convenient location, friendly staff and very nice breakfast options!

the pool and breakfast

it was close to the gym

parking lot was very full.

the pool was bigger than most hotel pools

ordered a pizza from the bar it was horrible, so much cheese, the felt like you are eating plastic, with no

the pool was nice & big

very nice pool great breakfast buffet and a good really good staff

lovely pool & hot tub area was a welcome retreat

the pool and hot tub were nice and all of the staff that we encountered were very friendly

we enjoyed the pool, hot tub, basketball court, and courtyard/picnic area

if i have to pick the best feature, it'd be fairly convenient parking

love the fact that the laundry room is free

breakfast was good, free laundry was great

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

we did not use the pool, fitness center or laundry, but they're nice amenities

property, excellent perks like the free happy hour and breakfast

i like the friendly staff, new amenities,laundry room and workout area was clean.

pool was small

we ate breakfast at cracker barrel. we wanted a more substantial breakfast.

pool was closed and they scheduled carpet cleaning during our stay in our room

love the suites. great workout room! comfortable bed. good breakfast.

no hassle to have a pet, $25 fee was reasonable too

the kids loved the jet tub and the pool

free breakfast. pool for kids. free wifi. good place for the amount spent.

good parking facilities, and restaurants were close by

the pool was down so we wasn't able to enjoy it. staff was ok not super friendly.

small pool and workout area

property with an indoor and outdoor pool

parking

we came during the weekend and the parking was very slim

in from back of building behind reception desk, the only center of the building door is thru the pool area which

love that the laundry facility has the csc pay mobile app

laundry facilities on each floor was nice for sons uniform after games to be cleaned

more parking spots as it was full

was disappointed there wasn't an indoor pool. i thought the website said there was.

breakfast was great, location was great

was a laundry machines available to was uniforms

the laundry room was especially hot

laundry could have been in operation after 2 week stay elevator could have been repaired tv could

of the beds were exposed, and there was no dust ruffle or anything finally, the door to the laundry was open

free guest laundry located around the corner from the large, clean fitness center

across the street from the garage food hall which is super fun when you have kids

we ordered room service twice, and each time the food quality was not that good at all

the balcony off of my room had a better view so you could see the street below or maybe a rooftop bar would have

room service did not have 75% of what was listed on the menu

across the street from the garage food hall which is super fun when you have kids

a plus the kitchen with household appliances, and kitchen ware

pool is bigger than most hotel pools

i love how pet friendly they are and accommodating to my service dog

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

nice pool even though i did not use it