clean rooms comfortable bed and linens pool accessibility friendly staff

parking lot was very full.

we were one of two cars in the parking lot so we were expecting a quiet stay

great hotel. clean, easy and had decent coffee, pool and gym.

really enjoyed the gym and the layout of the room itself

has heated rinse shower in pool room

we didn't like was that we could hear everything from the breakfast / lobby area

the breakfast was not very good

the pool is very small, cold and highly chlorinated causing a burning feeling on contact with sensitive

their breakfast which is included with the room is wonderful

need the pool to be hotter water to be comfortable during our swim

pool needs to be heated a little more though, it was quite cold when we wanted to take our son

the bagged breakfast. i understand... everyone is trying... it just wasn’t good.

the beds were comfortable, safe location, good parking.

the breakfast in the morning was very good

and they have a nice laundry center

excellent had bar and some food service !

pool, room size, breakfast, cleanliness

very friendly. convenient. nice bar area

was friendly and nice, breakfast had a variety and tasted great

pretty sure i was right above the laundry room

room was next door to laundry shoot

this i would have changed would be breakfast start time

could not read the wifi password so have no idea if it worked

the kitchenette cupboard had a bowl of moldy food in it

once in the room, it was noisy because i was right next to the laundry room

breakfast was done very well also

breakfast was very different from the pictures

the breakfast buffet is also above average

cell phone reception was not very good even with the wifi.

pool closed

painting was done in the lobby when we walked in work storage containers all over the parking lot the fitness

parking lot on the south side

plenty of parking, really nice area of town

microwave, frig and coffee pot in room meals and bar small but quality

excercise room and laundry area were excellent. breakfast was very good despite covid.

cleanliness, the space of the room and the bathroom, the kitchenette with all the stuff needed, the location

availability of breakfast and quality of breakfast was great

the place was truly pet friendly, with everyone being kind to our dog

overall, cleanliness, staff behaviour gym, breakfast

that included lots of meeting rooms, a starbucks/lounge, amazing breakfast buffet, nice pool/gym area

free parking

we love this hotel. ita ? ? s always very clean, the staff is friendly, and we love the pool.

the breakfast bar was excellent with many healthy choices

the lady at the front desk told me it is a very safe area, and they have security that patrol the parking lot

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

room smelled like mildew. on site laundry not working though advertised on website as available.

no free parking or free wifi

the breakfast was awesome and always full choices

location, clean rooms, swimming pool, free wifi, parking and excellent breakfast

) called front desk to ask abt laundry

never a good time to black you the parking area, it was our weekend. ud83dude14

the breakfast was good , was kids enjoyed it

they did allow us a late check out, probably to make up for the issues

unable to get in pool due to many kids in there until late

to walk down long hallways to get to the laundry or ice machine

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

great pool and hot tub, delicious hot breakfast, friendly staff, nice clean room!

very nice place!! pool and hot tub were awesome!

the night service attendant went beyond and above his duties to assist me with the laundry room and i appreciate

all the vending machines were empty, including the one in the laundry

noisy rooms; poor laundry experience

laundry room was very cold and only had one working dryer and washer

i called ahead about laundry facilities because i needed to do my laundry while on my break

my wife and i travel a lot with the kids and this was a rare opportunity to travel with just the two of us

rooms were a good size for families, it was in a good location, and they offered a great breakfast each morning

great breakfast, nice variety; rooms were clean and comfortable

gym equipment was a nice assortment to get in the evening work out, then you could relax in the pool afterwards

main entrance was closed. had to use side door. limited parking near door

pool was super cold, not even enjoyable for an indoor pool

pool and whirlpool was broke which i was not aware of when booking

gym was closed and hot tub out of order

parking

parking

free laundry room usage, breakfast was great. lobby, outside patio area was very spacious.

good breakfast, free laundry, clean comfortable rooms

the laundry was free and conveniently located next to the fitness center

also, the laundry services were free

free laundry

great pool and hot tub. nice laundry facility

free laundry is a plus

in addition, the laundry facilities by that entrance created unexpected noise

i believe her name was danielle but she went above and beyond for us and the kids, we truly appreciate it

the gym had no weights or weight machine

laundry facility was nice and staff was easy to work with.

breakfast was great, room was clean and comfortable. the pool was very nice too!

the breakfast was adequate but not fancy.

would prefer a little better breakfast, i'm a country boy you know biscuits and gravy scrambled eggs and bacon

wonderful breakfast! very clean rooms and friendly staff. pool was warm which was a plus :)

organized from desk staff. fresh breakfast and a very nice shower

nice breakfast including a kitchen cook who prepared eggs and pancakes as you like them

nice breakfast including a kitchen cook who prepared eggs and pancakes as you like them

breakfast was just toast and yogurt. they ran out of everything else

breakfast- needs more food options.

the fitness center and pool were small but sufficient for our needs too

the fitness center and pool were small but sufficient for our needs too

floaters in the pool, no cleaning equipment in the gym.

hotel is beautiful and clean the front desk staff was friendly the bar and food services in the hotel were

the sauna and room service was great!

checking in the front desk stated no room service due to covid

were dozens of kids that were approximately 8-10 years old running around the entire hotel being very loud

up, and there s a lounge/sofa area, in the basement, there are a few vending machines and a laundry room too

towels were threadbare and the common areas were used for folding the laundry

laundry facilities, but no way to buy detergent

there were some late night partiers in the back parking lot that made quite a bit of

the kitchenette was an added bonus

laundry facilities are very substandard

liked that there was a laundry facility i could use at the hotel

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

location. parking space

location and cleanliness gym facilities were awesome!

the handicapped parking convenience did not help

the variety and the breakfast was good

free parking, location, and great staff. comfy room, but not very aesthetic.

nice hotel in a great location with free parking. friendly staff. clean, modern, comfy room.

kitchen was big with seating for four, equipped with minimal, but useful kitchen items for two

clean, friendly staff, good breakfast

walk-in shower chargepoint electric charger close by bar on site provisions for sale breakfast available * pets

i also was not aware that this hotel was pet friendly

chargepoint electric charger close by bar on site provisions for sale breakfast available * pets allowed with

did not eat at the hotel but the bar staff and drinks were good

sat at bar for a drink was asked to leave st 11:01 pm

the front desk staff and bar staff exceeded my expectations by a landslide.

at the bar were amazing

no laundry facilities

no pool or laundry facilities as was pictured but understand new renovations

the location is one of the easiest parking/locations in the area

room smelled like pet urine

there is plenty of shopping and restaurants that are very nice and have good parking

the sheets and towels were obviously clean laundry but the mattress,carpet and drapes in my room were horrible

laundry facility not adequate for the amount of rooms. our bathroom sink was leaking.

the cost of the laundry. i don t expect it to be free, but 2 dollars was a bit high.

liked having the ability to do laundry there

the pool was beautiful and felt so good

hotel was super clean and the guest laundry was free

very clean and had guest laundry complimentary

free laundry an good customer service

thing we didn't like was the pool had a limit of 15 guests (darn covid-19)

and the variety at breakfast was great

laundry

i wish there had been laundry services available on the weekend.

the price, parking was inconvenient and room itself was not up to par in regards to

i also liked that even for how big the hotel the pool was never full so my kids could swim and be safe

parking was a little far away but the hotel was huge and super crowded so all the closest spots

room by noisy guest laundry very disappointing

and don't get me started on their laundry room

free laundry, a great pool and starbucks

good gym, and close to great restaurants

loved the indoor jacuzzi & gym, very convenient to everything

pool- free breakfast- laundry room

extremely clean, great decor,fantastic pool and gym, nice laundry facilities, awesome location

breakfast, was great and the location was great for our needs

pool was smaller than expected and it got crowded

the light switch is also behind the sliding barn door and everytime you move the door the light goes off while

celebrating birthday, so eating, golf, a few bars and watching the pacers

breakfast not included no hot tubs in pool room

down for us so we had to go back to customer service after going all the way to our room with 3 kids

at the bar was very hospitable

nice location. we walked to ikea. top golf is nearby.

lack of parking for vehicles pulling trailers. i had to park next door

kids was running, and screaming in the hallways all night

clean, excellent breakfast, and is very friendly and helpful.

very clean. good hot buffet breakfast. the guy at the front desk was very nice to us.

breakfast

suite with kitchenette. great coffee at breakfast.

could use more parking space.

saw 2 roaches in kitchen

best hotel breakfast ive ever had

everything except parking

cheat sheet remote was troublesome shower bar on right side needed for getting in and out map around area and

breakfast was ok.

thought breakfast was included in the price, but then had to pay for breakfast every morning

breakfast not included, coffee in room was free but not restocked when the room was cleaned

no breakfast included

laundry service is outsourced and takes longer than expected

the cocktails on the rooftop bar were the highlight

was great for us bc we didn t want to do anything touristy and for a two day stay away from our kids it provided

the bar on site had fantastic food and cocktails, make sure you make a reservation as you do not

however getting ice from room service was fairly quick

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

the room was spaceous and the pool was clean. i love that they offer breakfast.

room clean, breakfast exceptional. well lit parking lot. workers very nice!

were lots of kids staying at the hotel which is fine

our kids loved every day

my room was close to the elevator and laundry and the sound from the hall was loud

i wish that they had their spa still.

great breakfast

we loved the breakfast!!! my kids loved the space of the room and the pool

nice swimming pool and hot tub

breakfast was good, free laundry was great

love the fact that the laundry room is free

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

we did not use the pool, fitness center or laundry, but they're nice amenities

kids playing football in pool almost hit me in the head

lovely pool & hot tub area was a welcome retreat

loved the room and pool

the front desk (night and morning staff)and breakfast staff were exceptional

the hot tub & swimming pool were great! the staff was very nice!

the awesome breakfast

staff was very friendly and the room and laundry facilities were exactly what we needed for a baseball tournament

trash in parking lot and entrance to building

even though it's a non smoking hotel

location, price, amenities that i didn't use, free parking, great staff.

the price and the free breakfast

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

pool was closed and had no clue until i went to check it out with four 10 year old girls dressed

got into the garbage cans by the entrances and there was garbage scattered across the lawn and parking lot by

we came home, we found head lice on my kids

parking needs work

i had to go to the office to get towels and wash clothes and there were no clean or dirty in the laundry room

there were laundry hampers filled with garbage bags under the stairs

the parking lot was well lit for those of us that continue our travels well after dark

finally found the office attendant across the parking lot talking to someone that worked at a different business

drug addicts screaming in parking lot staff had to intervene hair in sink and tub no hot eater to

front desk person was very hospitable and friendly and was able to accommodate me and my 4 kids with an adjoining

gym was closed without warning on website

there were plenty of families there which was nice seeing everyone enjoy the atmosphere at breakfast and spending

no hassle to have a pet, $25 fee was reasonable too

breakfast good, pool area nice

laundry facilities on each floor was nice for sons uniform after games to be cleaned

love that the laundry facility has the csc pay mobile app

we got back from the concert there were no parking spots,so we parked on the side of the entry drive

i appreciate that the pet fee was low

parking lot is too small ! not enough parking spaces .

to additional towels and laundry room were great

nice place and people is friendly and the laundry room expects card is a huge plus

laundry use.

location big and pond great laundry room

nice laundry room

i like the friendly staff, new amenities,laundry room and workout area was clean.

love the suites. great workout room! comfortable bed. good breakfast.

we ate breakfast at cracker barrel. we wanted a more substantial breakfast.

swimming pool was beautiful the room was clean and big for my family

linens had a lingering pet odor to them, even changing out the sheets, mattress pad didn't help the problem

curtain in our room had a rip near the top and there was a chair in the hallway near the hotel laundry that had

free laundry room that was open each time i went

i was not notified the laundry was not working the entire stay

free guest laundry located around the corner from the large, clean fitness center

the laundry room was especially hot

neat and clean, nicely appointed lobby, rooms, fitness, pool, etc

you had a pool that was warm. staff very friendly. i loved the whole experience

no breakfast room service

and bar with restaurant- small limited menu but clean and location very central in fishers

in from back of building behind reception desk, the only center of the building door is thru the pool area which

the staircase, laundry, and other common areas were filthy

i wish they weren't pet friendly because everyone doesn't take care of their pets, like bathing them so some

team helped my younger daughter get some milk to bring to the room even outside of breakfast hours

wasn't a breakfast like advertised on booking but there was coffee for everyone at least

there wasn't breakfast

room was quite clean and there is a laundry on the side (extra charge

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

the laundry room/ice/soda machine were out of order

one staff member charged me for laundry powder another did not

breakfast hours are so early that you can't sleep in at all

the full kitchen was nice even though we didn t use it on our one night stay

kitchen space had dishes, cups, utensils, 2 burner stove top, spotless microwave, big fridge

hot breakfast wasn't so hot temp

fitness area was a bit small

laundry facility on premise was

staff was rude and unhelpful. there are no guest laundry facilities on the first floor.

night time clerk only the person doing laundry we need to be refunded for this terrible experience there was

of the laundry rooms' door was stuck

our room was the first room on the first floor, which was very nice, but the staff working in the laundry room

carpet floor in the room looked stained and old. the laundry room was dirty

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

had the room next to the laundry room

laundry facilities were an absolute joke, both washer and dryer were broken

there is one laundry unit on main floor $4 to do and machines are ancient

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

original request from housekeeping was they needed to do laundry

the pool was close and i have kids and they wanted to get in the pool

room was close to the lobby and the laundry room

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

this hotel chain does not have hot breakfast. their grab and go selection is very limited.

the breakfast didn t have much of a selection

mini muffins and coffee don't make a breakfast! fruit would have been a nice addition..

they had my check the offices and the laundry area where absolutely no one was found

onsite laundry was great

my 17 year old loved the waffles for breakfast

nice breakfast

the pool was closed

the laundry on site took extra washes and drying cycles to complete three days of laundry

laundry was done to get additional washcloths

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

location, pool open

the pool was great for my 8 year old twins

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

good sized rooms, gym, pool, breakfast and evening drinks

parking and the toilet was over flowing in the room which got carpet wet and some of my

it was clean, nice size room, the breakfast was good

towels could not be had until late evening, in that they had not done laundry

it was late before towels were available, in that laundry had not been done

desk had quarters for laundry

no extra blanket, laundry bag, or lotion

not too bad, i can't complain! laundry room was nice and everything seemed clean.

the laundry room was the best part.

the laundry basket was handy and due to extended stay type, great deal for people looking to stay long

i liked that we could do a linen/laundry exchange everyday

when i went to do our laundry i only had bills but guess what they don't have a change machine they do have a

for returning the dirty towels for clean ones because he didn't bring the towels down in the laundry basket

i tried two days to do one load of laundry and finally had to find a laundry mat

nice area, clean wasn t all in my mix great breakfast nice staff

easy check in clean rooms and great wifi

lots to dine in near by we loved our room kings size bed room was very clean well good wifi

the bathroom was tiny and not much choice for breakfast but it was enough.

checked website before arriving and listed a coin operated laundry service, did not have

it would be nice if there were fans in the bathrooms and laundry service (washer /dryer)

windows have no curtains other than blackout, so you either get darkness or fully open to the parking lot

had to change room, the pool was closed and there was nothing about that on the i website so the kids were

noise from windows next to parking lot and interstate could have been quieter.

from the pantry, pool to the laundry, everything available and ready for use

not too much. the laundry was free for guest. that was the highlight

complimentary laundry facilities a definite plus

love free laundry

free laundry

long wait for laundry service one had one washer and dryer.

laundry facility was so dirty and was out of soap and fabric softener

pool was small for the size of hotel

kids screaming and jumping in hot tub

and a red robin restaurant in same parking lot i walked over there to get pie

there is an onsite laundry

was told the laundry machine was broken and i couldn't use it

then we were by the laundry room and the rudely kept slamming the door all morning, then one of the guys who

they need to offer change for the customers in case they need vending and laundry

front desk able to provide change for laundry. check in was simple.

we used this location to do some laundry and the hotel had everything we needed including a stash of quarters

had their laundry bags and luggage sprawled out everything

clean, laundry services, great breakfast selection, reasonable priced snack items available, and bed was

the staff was fantastic and everything was so clean. my kids loved the pool.

convenient parking was a little challenging.

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

laundry soap had to be purchased at the front desk and was expensive

there's a laundry area, breakfast in the morning, guest and staff are friendly

the hotel did not have a pool or workout gym and no hot breakfast.

there was a kitchenette but no dishes

did not eat at the breakfast

breakfast was terrible

desk staff and breakfast staff were awesome! very friendly and helpful!

we got charged full price, had a basic room, and breakfast was not included

people working the front desk and breakfast were awesome!!

laundry room

breakfast was fresh and hot

apples for breakfast looked like shiny plastic apples i was afraid to try one.

clean, spacious rooms. so great to see a hot breakfast return!

my 6 yr old loved the pool

i looked for a laundry room for guests and didn't see one. that's the only thing i needed.

only thing i was looking for was a laundry room for guests

housekeeping/laundry was impeccable

breakfast wasn't early enough so i missed out

think my name and room number were not correct in the system either because i could never use the wifi

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

the pool got closed

clean hotel good breakfast

don't bring things to u in the hotel so if your a single parent with kids makes it a little more

the kids loved the pool

when checking in, he told me he doesn't know much because he is usually the laundry guy

it was nice having kitchenette/laundry facilities

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

too much detergent in laundry had over-powering smell

breakfast was a little underwhelming but they offered all the items except food to make any meal

clean, comfortable, great breakfast!

better healthier breakfast selections

the parking was limited. they need more parking at this location.

advertised as pet friendly but charged $75 pet fee ud83dude33

free breakfast. free wifi. exercise room, pool. room was clean and everything operational.

free laundry machines

parking availability was excellent

lots of furniture outside in the parking

room nice size, kitchen nice.

we had a parking pass, so parking was no issue

very comfortable and clean room. friendly staff. excellent hot breakfast options.

pool area was very nice

the most friendly staff ever. front deck and breakfast folks all very nice!!

pool, breakfast staff,

room and facilities, friendly staff, great location- i felt safe venturing out with my kids

pool was nice

was plenty of free parking when we arrived

good parking

the main reason we picked this hotel was one the price and the second was for the pool for the kids

there were kids running up and down the hallway all night. staff did not do anything

location, room was super spacious, staff was great, breakfast was good

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings

sign saying pool was closed but it wasn t.

the pool was closed

i ve stay in many of hotels and never once have i every had a keurig in my actual room and the breakfast is

staff was friendly and breakfast was good

also liked the acceptance of pets at a resonable fee

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

pool

breakfast was just ok

the pool was clean the pool have warm water exercise room right next door

blanket and was told that they had none available but they would bring one to the room when the laundry was done

breakfast was plentiful and good

down the outrageously bright exterior (parking lot) lights

they did allow us to check in 30 minutes early and an hour additional late check out with no additional fees

i paid for a king suite and there was a sad 2 feet for your kitchen

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the pool is awesome

very nice hotel! loved the room layout and that it had a full kitchen

there wasn't any breakfast

the previous occupant's trash had not been removed from under the kitchen sink of the second room i was given

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

service, very clean rooms,good breakfast

tub broke down, ants, no free breakfast and there was not hot bar to help yourself to

there were also tons of little kids running the halls unattended and cutlery from room service just left all