the pool is very small.

the gym was the best hotel gym i ve ever seen

car parking , i have to pay additional fees to park my car

breakfast price

clean, friendly staff, great grassy area out back for the kids to play while the adults enjoyed the fire pit

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

did my laundry there, thank you for having washing machine & dryer.

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

i loved the free breakfast the laundry facilities and the fact it was on the bus line

noisy laundry next door to us

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

while hallway smelled like wet laundry

you are asked to put your trash and dirty laundry in hallways outside your door

laundry room floor filthy

the parking lot/location needed updates, lots of pot holes

no laundry bags for dirty clothes

i needed to do laundry and there was very little change to be had anywhere in the hotel

we were next to the laundry room so i m not sure if it was from the detergents or what

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

only thing i did not like was that some guests who were drinking at the pool opened the door and let the cold

on site laundry

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

the room was very clean, and a nice breakfast in the morning

everything even the breakfast

allowed huge tractor trailers and a bus to park in the front so the cars had to go around the back

didn't offer breakfast or wifi

good wifi and ok room.

back, there were people on house arrest living there, people smoking pot in the parking lot, not pet friendly,

ran credit card for room then when they went to charge fee for pets they tried to run card again and said it

loved everything about it the building was cleaning the parking lot was clean the staff was friendly we're ready

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

the parking lot needs r redone

somewhat seedy area - back of parking lot full of potholes, poor signage - difficult to find

area the hotel is located is not a great area but the parking lot is super well lit so i felt safe

i love it it has a kitchen

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

plus, they had laundry facilities which we desperately needed

it was very convenient to have laundry equipment available

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

laundry soap free from front desk.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

friendly people and let us check out a little later because we were doing laundry.

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

my pet had freedom other than that i didn't like anything about him or the place

laundry it s free as well is parking

full kitchen and free laundry

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

plenty of parking ..friendly staff.. free laundry.. great location

nice large clean quiet room and hotel friendly staff free laundry

the staff was very helpful when i asked questions about their onsite laundry facilities

road noise. room was near an exit and laundry room.

having several washers and dryers in the laundry room made that task faster and easier

too much chlorine in the pool would be my only suggestion. other then that all was excellent

wifi wasn t sufficient. worked off my data due to the lag in wifi.

laundry facilities would have been nice.

the hotel is very clean and close to the airport. the breakfast was very good

pool not heated

the desk staff, the room staff, the breakfast bar staff, the cleanliness of the property was well groomed and

the airport shuttle was right on time

also free laundry is nice

it's great to be able to do your laundry for free

had a nice gym and appeared to have a large laundry room

the fitness center has lots of exercise equipment and the laundry facilities are nice

in our freezer didnt work and there are no ice machines on the floor, there was only 2 dryers in laundry room

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

was easy to get to and parking was ample

they had no wifi so that meant no working televisions and the first room they put me in ceiling in bathroom had

s no breakfast, no open pool

people just walking up from down the street and sitting in the parking lot

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

i loved the kitchenette and the fact that it was laundry facilities on every floor

the laundry facility is terrible because the dryers do not heat up at all

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

appreciated that there was guest laundry facility on-site and that the machines worked

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

room was a corner room and the wifi did not reach it, i had to keep going out to the hall to get any signal

one evening she yelled across the lobby at me about a pet deposit, needing to see my service dog papers and

proximity to the airport; shuttle service was prompt; food from restaurant was delicious; food from the coffee

on site restaurant. room service.

the room smell like dirty laundry

loved the freshness of the breakfast, just the small touch of the salsa and cheese for the eggs was wonderful

unfortunately the kids were bored

more variety was needed at breakfast.

the kids swam and loved the pool

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

facilities were fine, cheap laundry available

no included laundry service, unlike the hyatt down the road

small gym

airport, great on time shuttle, quick check in, nice bar with great drinks

laundry, no pool, microwave didn t work

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

breakfast 2 very good (they had regular size belgian waffle and mini

breakfast for little longer could help hungry family.

wasn't many choices breakfast wise but that was okay because waffle house is right across the street and i just

i like that they have a laundry facility. the free breakfast has a variety of items.

the staff, the cleanliness, the swimming pool and fitness room and the hot breakfast every day

we like the fridge for drinks for the kids

clean, the beds were comfortable, the pool was closed but that didn t bother us at all, breakfast was nice

parking was a little tight with trying to find a spot.

parking was free

was not made aware that there was a $10 per day parking fee

pool and hot tub was closed at midnight there even has a big fire pit with fire on dring the

great staff! clean pool area and lobby is pretty cool!

location was close to our event, plenty of parking, hotel was clean.

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

the staff was incredibly friendly and accommodating. the location was good. the gym was good.

the breakfast hostess was rude did like that she needs more training...

nice and clean and bar was nice

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

very clean and spacious room. it walls was great having a free shuttle to the airport!

did not take advantage of the gym but it looked like a good one, also appreciated access to a washer and dryer

the hotel bar was closed and wasn t available until 5pm

no laundry facilities

no laundry room

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

of my tv channels didn't work and also there is no laundry machines to wash clothes at this location and the

i put some shirts in to be cleaned, and the laundry failed to pick them up.

also advertised free laundry but had to pay for it

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

unfriendly staff.. front desk and laundry personal was great...

was terrible, i didn't even let my kids take off their shoes because the floors looked so gross (and i am not

didn't like how we were only allowed one pet when serval others were walking in and out with 2 or more and

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i could see the laundry being done from the customer service desk

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called

loved the laundry room & having a kitchen in the room.the shower was nice.

50 in the laundry room

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

the staff was nice and friendly my kids liked the breakfast and the pool it was clean

be good to have coins available at reception for guests to be able to use the onsite laundry

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

needs to check the laundry facilities

breakfast was great! my kids really wanted a pool

asked for room service beds to be made etc they never came

great accommodation. great location, rooms, breakfast and everything else.

kids hated it

more egg breakfast choices.

we left for our event, when we came back we had no room service

the eggs included in the complimentary breakfast were cold and tasteless.

the laundry facilities were not great.

the gym was fantastic. i will book again every time i visit indy just for the gym.

sat in the bar and enjoyed a comfortably paced meal

very comfortable bed and spacious room. also loved the gym!

room service was curtious and pleasant. roooms were very clean and spacious.

pool area didn t have much seating, but the pool was a nice size

breakfast was very good and warm

the breakfast was delicious

breakfast was limited but good. could have used a little more day that offered bacon.

kids loved the pool

no room service

all staff was very accommodating, even making my kids complimentary hot chocolate after hours

common area was very accommodating, the gym area was well equipped and the parking was easily

gym was nice. bed was comfortable.

wonderful big room, and comfortable beds; restaurant and gym was great

facilities included kitchenette and laundry. also breakfast provided

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

breakfast was very good

i wish the pool was a little more updated but it was still a lot of fun for our kids

was very well located, staff was super helpful and nice, hotel was clean and breakfast was good

no bar as advertised

gym carpet was wet and squishy in parts. maybe related to it being next to the pool?

it would work for kids but not 2 adults

the gym was pretty small and the selection of dumbbells were limited

very clean , the room was nice my kids enjoyed the pool

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

the conners kitchen was amazing and the customer service was excellent!! food was amazing

that many reviews and online photos show a pool - but, there is no pool (i a big deal with little kids)

gave us late check out and let us continue parking on site after we checked out

a bar and restaurant very

to pay $20 a day to park, to take my own laundry to front desk

the gym and pool are great

the staff and the breakfast were very good. i would recommend this hotel to friends and family.

cleanliness, all staff was excellent the convenience of restaurant, and bar (could have a bit more alcohol

if i had one thing to say here, it is that the bar was still closed due to covid.

kids had fun in the pool and free laundry was super nice

close to the places we wanted to go. pool was great. free laundry. easy to get to.

had two rooms. breakfast, swimming pool, hot tub, free laundry service. very friendly people.

we used the free laundry service to wash uniforms

free complimentary laundry was excellent. hot tub was outstanding.

i went down got laundry soap and quarters

quiet, pricing and the kids loved the pool

excellent location, free wifi, nice breakfast, reasonable prices in the snack shop, friendly staff, comfortable

our room was very comfortable and the kitchenette was a pleasant surprise with a large fridge, lots of space,

great pool area.

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

also, there were no guest laundry options, no service or washer/dryer

courteous & helpful staff (allowed early check in). central location. nice room. (+) hotel staff was wonderful

the lady in the bar was not friendly

no room service after midnight

my grandkids had a blast in the pool

also, the housekeepers and kitchen staff were less than warm, but overall, great

the kids had a blast however the pool was too cold for me to get into in the hot tub was not hot enough

elevators, escalators, pool, gym, common areas all closed

should have limits on how many kids per adult at the pools

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

kids were screaming down the hall ways

kids loved the elevators

the pool was freezing and so to stay there with kids was a waste of time and money for the pool to be so cold

great gym and pool.

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

room service hung up on me

room service was hard to get ahold of

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

the rooftop bar was spectacular!

would have liked 24/7 room service and definitely lunch room service.

so we had a view overlooking the pool and monument circle

kids run wild couldn t even use the

if you are having several marching bands of hundreds of kids or anything similar, may i suggest having an

desk staff was very knowledgeable check in and out was good hotel was very nice and clean pool was clean everything

room service price was outrageous

just found out that the spa is always booked so, i'll have to plan ahead next time but, there wasn't anything

gym , swimming pool and accesories were excellent.

we enjoyed our comfy room and the spa and workout area

absolutely best room service and the most amazing dinners!

they made it an awesome stay for our kids and us

room service stopped at 11pm and breakfast stopped at 11am

wifi access very good

i missed that when the room service came i had to use my jacket

the bar and restaurant closed early

love the bar and great food.

hotel bar was great food and drinks. comfortable bed

the room service was good, but the food wasn't anything great

bed was amazing and we had drinks at the bar and the staff was very friendly and the drinks were delicious

clerk did not offer to answer questions, explain the location of the fitness center, give me a wifi password,

smaller towels could save you laundry bills

the room service person was friendly and even cracking jokes with me over the phone

was unable to have when i called for room service at 11:50pm, since the bar was closed

clean, friendly and amenities. (gym, restaurant and bar)

shopping center, lucas oil field stadium which is why we were there for colts game with our kids

bar was empty, but pretty

the ambience. it s a beautiful place. the bar is exceptional. the location was great too

wifi did not work at all

no pool

except the gym and the location, the hotel is old and overpriced, i think there are better options 5

found dirty laundry from previous visitors under the bed

decent exercise room and laundry

wifi was a little complicated to access, we tried multiple times before calling the front desk for

took the kids the zoo and the kids museum

a pool would be nice as well, especially with having kids

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

i called and was asked to talk to the laundry department

pool and laundry were convenient

difficult access to wifi

everything, enough said, i will stay there again. love the layout, with the kitchen.

the pool was awesome for the kids

the wifi couldn't connect and tv had like 5 channels and couldn't do anything about

my kids had a lot of fun in the pool

is a great place to stay with kids

please offer an alternative channel ensure laundry room door

the laundry room door was repeatedly locked and the front

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

pool is great for kids and gym was solid

we liked having the kitchen appliances in the room

nice property, breakfast and bar was closed

it had everything one needed (i was not expecting a mini-kitchen to be there

the gym was great, very clean and well equipped

my kids enjoyed the pool though and this would only seem knit-picky to point out

although they list 3 different restaurants, one was permanently closed and the one for room service had been

night staff went out of their way to accomodate us with room service from the bar

the location, the bar, the breakfast, the pool, workout room, and laundry.

checking in we were told laundry,gym,and pool location

pool was dirty every time we got in it but not a huge deal just wish it was cleaned more often

the gym is the best i ve seen in a hotel

breakfast was excellent, rooms very clean on cozy. it was wonderful.

new property with spacious rooms, nicely decorated and with well-equipped full kitchen which was great to have

its pet friendly too

friendly staff let us late check out for the wrap up after the marathon race

how much room to move around. had dishes in the kitchen

great location, good complimentary breakfast and nice clean rooms with kitchen

the location was attractive and convenient. the breakfast was average.

in an out of the parking lot of the hotel had a pretty big bump (almost like a curb) that you had to drive over

loved the bagged breakfast

breakfast was excellent,we always try to stay at hampton when traveling and breakfast is part of

parking, limited breakfast options, failed to service the room as requested, tv was really low end

very noisy , kids running up and down halls night and day.

pool had too much chlorine, bedroom t

breakfast was a little lacking

breakfast was limited due to the covid 19 situation.

included breakfast was minimal

breakfast was great. wonderful location. quiet room

to ask where parking in the back was

host was so incredibly nice. the accommodations were adorable and the breakfast was delicious.

parking was on the street. but we were able to get lucky and find one right it front of the inn.

only criticism is they have a huge selection at breakfast but not enough people eating it, so some of the items

laura lit the fireplace and the house is soooo perfect to stay and feel at home

love the bed and breakfast feel and the old antique house it was clean comfortable and very inviting

breakfast is fresh and tasty

and with covid i understand about kitchen access

lovely historic house with delicious breakfast and welcoming staff

were told by team members that they were in the laundry and will make sure we had them before the day was over

elevator was broken laundry was broken toiletries were empty

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

no gym despite the web description and the breakfast was appalling

parking is free! and breakfast comes with the stay!

the on site laundry, a little pricey

the laundry area was not well equipped

since its a suite its really geared for folks staying multiple days kitchenette, fridge, no breakfast is

very clean and like the kitchen

i loved having a kitchenette, it made travelling with my disabled brother so much easier

the hotel was advertised as having a bar but the bar is under construction and will not be open for several

the room service food options were meat heavy and didn t consider dietary restrictions.

staff was helpful and room service was delicious

room service was good

across the street from the garage food hall which is super fun when you have kids

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the previous occupant's trash had not been removed from under the kitchen sink of the second room i was given

kitchen had all the basics plus some

quiet , pet friendly , comfy

there wasn't any breakfast

laundry room right next to room i stayed in.

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

clean, location, breakfast

the cleanliness of the rooom = also a decent breakfast bar. staff responsive and helpful

blanket and was told that they had none available but they would bring one to the room when the laundry was done

comfortable bed, spacious room, good breakfast, friendly staff.

heated pool, amazing staff and great selection of breakfast items

pool, breakfast

was clean room was nice and clean carpet wasn't dirty or smelling since it was pet friendly

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

very clean and quiet and comfortable with a good breakfast

covid breakfast sucks..

great breakfast

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

location was wonderful, we stayed with a pet the room was large and have him space as well

breakfast with made to order omelettes and fresh fruit was delicious

breakfast was exciting recommendations this place to anyone

maybe the pool could get a little more cleaned around the edges

i ve stay in many of hotels and never once have i every had a keurig in my actual room and the breakfast is

room was as pictured, very clean, decent breakfast

location a couple different times for customers arguing with staff and another time checking the parking lot,

pool, fitness center, free breakfast, and a nice quiet comfortable room

not a lot of parking due to a big bus taking up half the parking lot.

comfortable and quiets and it had a pool

in room, no open bar as was advertised, no one came to check on us, no one accommodated us with room service,

wifi was a little slow

there were kids running up and down the hallway all night. staff did not do anything

when almost booked to capacity, parking spaces still available, plenty of food at breakfast, extra towels

was not aware that the pool and hot tub would be closed due to covid-19 concerns

the breakfast

great staff especially the kitchen manager, she was really friendly, helpful and efficient.

when i arrived, they charged me an outrageous and disgusting $75 usd fee for my pet to sleep in my room

for good hotel; a lot of choices of places to eat and stores near by; staff was pleasant; the breakfast was

no fresh fruit on the breakfast buffet

breakfast could of use a few more options.

lady that took care of the continental breakfast

the breakfast was very good and well stocked and the employee was very helpful

free laundry machines

the best part of candlewood was the full kitchenette in the room

shower was held together with zip ties for shower head, kitchen equipment was total junk and way under equiped

lots of furniture outside in the parking

room nice size, kitchen nice.

laundry machines are clean.

the laundry area was right across from my room so you could hear that going the whole night

the laundry room has at least 2 washers and 2 dryers, being coins

bed soundproof room great location laundry facilities on the same floor towels and wash clause appear new and

also has a laundry facility on site @ $2 per load

the laundry room is a tiny closet and i m disabled i can t even fit in there.

the friendless of the staff. on site laundry.

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

dirty old stained linen dirty carpet thin walls broken laundry

broke down cars in the parking lot, the bathroom was not clean upon our arrival

good breakfast and staff was great

gym was nice

great facilities breakfast hit the spot and it's included in rate

ey re 11 yrs old) and i could just feel it when they asked for an extra towel, or that more pool towels were

the pool was nice, but a little cold

the airport shuttle was convenient

having ev charger and very clean and nice

you stay at an airport hotel, it should not have to come as a surprise that the shuttle from the airport is on

parking available for park and flying with airport shuttle service

attentiveness of bar area

spacious suite. nice pool area. staff were really friendly and helpful and generous.

steep pet fee of $ 75

very modern, clean and shuttle to airport!

breakfast was excellent with many choices.

pool was great for kids, breakfast was good, room was spacious and nice, especially loved the

too much detergent in laundry had over-powering smell

it was nice having kitchenette/laundry facilities

when checking in, he told me he doesn't know much because he is usually the laundry guy

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

wifi was constantly going out, bathroom always smelled like cigarettes from the neighbor, party's

great gym, laundry

clean, love the gym and laundry facilities

free place to do laundry

the $100 pet fee! man, that s steep.

had to leave for the airport for a 6am flight, unfortunately the hotel continental breakfast doesn't open until

to order meals a bar that was advertise that was closed for repairs for a couple of weeks i was told by the

to airport for an early flight, they do offer a shuttle bus and park and fly options

music playing loudly in the parking lot at 3 am

took longer than expected to get the hotel shuttle at the airport

nothing wished pool was open later but i can deal with the times i guess

sewer gas was backing up through a dry floor drain which seemed to be covered with padded (gym) flooring

we enjoy swimming at the pool

was very clean, property has free parking, wifi, and breakfast

free shuttle to the airport every 30 minutes 24 hours a day

it was quiet, exceptionally clean and loved the free airport shuttle access!!!!