it was close to restaurants and to the laundry

love the pool . breakfast was great

great staff. clean room. good breakfast.

parking was a struggle but that happens at every hotel i have stayed in

cigarette butts in the back parking area

no guest laundry room

no diy laundry breakfast can be made better

had to go and get your own laundry and take the dirty ones

no laundry breakfast

the hallway in the pet friendly side smelled badly the day i arrived.

laundry fasilitied need replacing

didn t get in hurry to fix ceding machine and guest laundry

friendly staff, good breakfast, on site guest laundry, good value

our room was right next to the elevator and laundry room, and i could hear every conversation, elevator ding,

parking lot and espn was not available on televisicon packages, so i had to watch mnf on a tablet

kitchen not sufficiently equipped, dinner table only had one chair as well as patio

and need more entertainment for kids and

my kids love to play pool and even it was long weekend it was very clean

staff, the aesthetics and ambiance, pools/ hot tub, full kitchen that included pot, cups, plates, utensils

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back

very clean breakfast had many options staff very helpful

breakfast was very good and nutritious

hotel, wifi did not work

didn t like the fact that i asked a maintenance worker to go pick up the meth pipes in the parking lot

breakfast was delicious

get quarters for laundry if i didn't have cash

laundry room had to light

breakfast

the bed was super comfortable, the hotel was extremely clean and the full complimentary breakfast was excellent

than that everything was great the beds were comfortable staff was great i did not partake in breakfast because

breakfast

rooftop bar was closed.

have room that are specially allocated for pet friendly

the breakfast was amazing

great breakfast. spotless room. friendly people.

my only complaint was not being able to check in because the staff was elsewhere doing laundry

laundry access & nice pool

the beds were horrible wifi no good

the non-smoking room reeked of smoke

breakfast to much bread no eggs

the laundry room smelt sour which we could spell from our room

popcorn en cookies at night. laundry possibility. location

also the convenience of laundry room were

laundry room.

room was a long way to ice, laundry, and elevator

staff was very nice and helpful with many things, directions, laundry questions etc.

just wish the pool and pool area was a little bigger

wifi didnt really work and there were no waffles or bagels just toast.

no restaurant for lunch and dinner, also no room service

there is ample parking on the property, which is fenced in

breakfast need to be explained to the customer how works

the pool looked nice

no breakfast was included ud83dude41

bugs in pool - pool location that had access from parking lot

the convenience of a restaurant and bar was great after driving eighth hours to get there

gym and laundry room were being renovated

ease of parking.

clean people friendly nice pool

gym and laundry room were being renovated

breakfast was exceptional

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

hot breakfast was free

poor wifi reception in the lobby.

breakfast was wonderful

there was no laundry bag , there was no conditioner at all

i love the laundry and gym rooms.

free parking, breakfast and wifi as well

free parking, breakfast and wifi as well

i used the gym, it was good

convenient location, very clean and quiet, great breakfast, safe parking

the best free breakfast i've had at a hotel since covid started

customer service comfy beds clean rooms and the kids really enjoyed the ice cream and even though we are in a

the staff was awesome! very clean rooms and comfortable beds. enjoyed the pool!]

kids loved the pancake maker

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

no shower cap. breakfast was so so

convenient location, the room was so pet friendly.

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

breakfast is also offered, which is a plus if you have kids

however the location is very quiet as it stands alone with ample free parking so that helped to recover with

pool and workout room was great also, stylish carpet and color scheme was good

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

laundry room only had 1 washer working

small pet area - larger walking space/potty space would have been nice

we were offered pool noodles when we requested pool towels and they even had playing cards at the front desk

the fire pit was so lovely, the kids roasted marshmallows (there is a publix behind the hotel)

didnt like the fact that the lady at the front desk would not give us change to do our laundry

convenient, but a less than picturesque view from the swimming pool

parking was very limited, especially when trucks with trailers take up multiple spots

the breakfast was good

the size of the room, and the free breakfast

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

saturday night kids running up&down the hall

no pool, it was out of service!!!!!!

saturday night kids running up&down the hall

laundry area was packed

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

i wish that the pool stayed open longer and that there was more than one laundry room

breakfast and pool were nice. clean and close to bush gardens

no laundry bag

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

the pool was small and dirty

and paying for parking in ridiculous

it wasn't not easy to get to. only pool was available... no other amenities.

one night we got late from work and i needed change for the laundry their , front desk offered to wash

we were next door to the laundry room and the machine was very noisy

there was no wifi

also lots of people just hanging in the property where you park being a mom and having to take my kids walking

close to everything and nice pool that's open late. the only pet friendly hotel around.

pool

was a number of kids staying at the hotel during the same time period, late in the evening someone banged on

parking was limited

i did not eat breakfast. the rooms were very nice and clean. pet friendly.

kids running up and down the hallway 2

the stay includes breakfast and it was very good

besides that my kids and i had great time

the front desk only had pool towels available and they were half the size of a bath towel

location n breakfast

under renovation , pool closed renovation

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

we loved our master suite with kitchen and pulled out sofa

that the pool closed so early.

very clean, great breakfast, extremely gracious and friendly kitchen staff in the morning.

pool area needs work

breakfast could use some improvement

location, clean room, free breakfast

were some late night noise which is not uncommon at hotels with kids but otherwise great

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

the hot breakfast was also good

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

wifi was poor but besides that everything else was fine

laundry room washer was broken. the treadmill in the gym was also broken.

next to laundry room and ac unit outside

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

need more than one washer/dryer for personal laundry!

laundry faciliities,pool close to restaurants with i hop on site.

family next our room wee very loud couples was fighting and kids were running up and down hall way for two days

our room was great, staff was great and breakfast was great. we enjoyed the pool as well

convenient ,comfortable, safe and clean, welcoming staff and amazing breakfast options

hotel was under renovations and not enough parking plastic hanging everywhere

everything staff ,pool,cleanliness

room was not ready, no toilet paper, partying and music in the parking lot into late hours

kitchen area had no pot pans or cup and plates

great pool, warm and clean

the kids didn’t really care for the breakfast that they had.

beautiful pet friendly hotel

having kids the pool was very nice to have

they don t have a gym

are not working and it takes weeks for repairs the ice machine on the first floor and the laundry

nice to be able to open big window. laundry room good value.

the ac, the workers very rude, laundry facilities were gross.

front desk came to the laundry room at four in the afternoon asked me if i've been on my phone because the room

lighting in the parking lot

did not supply breakfast yet continue to sell it on their ad the laundry did not work the guest computer does

) was told people usually go to a nearby laundry

they have a guest laundry

the laundry room is closed because the vendor needs to come remove coins

when i booked, i expected a gym, breakfast, and laundry

also hotel had a permanent resident living there dragging laundry on the floor bragging that she don't pay

location was great, near shopping and places to eat. loved that there was a laundry facility.

the pool was closed due to the weather but it s ok

clean, very friendly staff, good breakfast,amenities like pool and workout center were very nice

pool was closed and limited parking

had all facilities needed, laundry, ice machine

we used the guest laundry and were able to get soap powder and change from reception

also had extras at reception such as toothpaste and washing powder for the guest laundry

i won’t have minded and i traveled with young kids too but the door to the connecting room makes you hear

the pool close to early

the walk out to the pool and the staff. location was also a plus

for example, the windows, they can use some clean up and the pool area was great, but you can see that it need

breakfast was great

breakfast was awesome

dark parking lot, homeless sleeping in a car

3 loads of my clothing was locked inside laundry room over night and i couldn't get the front desk worker to

the power went off in my room every night and someone stole my clothes out of the laundry mat

also, my family had laundry to do

nice staff laundry room and swimming pool

also the dryer in the laundry room doesn't dry clothing at all

only complaint was there was no pool or laundry facilities

it also does not have a guest laundry room

the staff were great and breakfast was even better. 10/10 recommend. will be visiting again.

breakfast bar and gym facility

was outstanding and very helpful especially the person who was in charge of the breakfast area

room was near the laundry, it was very loud during the day, it smelled and overall it was not the best experience

covered pool and nice staff.

it was nice rooms was clean pool was fun nothing about it was bad

my only complaint was that the wifi was a little slow.

i would have loved dumbells in the fitness center. it

rooms, gunshots in middle of night, police calls more than one time, people sleeping in the ice/laundry facility

the vending machine area/laundry had the security removed from the door so anyone could just walk in

was any sheets, pillow cases or blankets available,they said multiple times take them to the laundry room around

they great service group's great the rooms were clean and the laundry machine worked p

room could been cleaner. laundry should be updated

laundry room only had one washer and one dryer which didn't heat very well

the laundry facility was clean and easy to use

the pool was closed for repairs.

although i wasn't told up front that there was a pet fee, a $75 pet fee showed up on my bill

than normal staff, pet friendly and you wouldn t know it based on how clean, no sign or smell of pets anywhere

the washing machine was broke and i was told to go to a laundry mat which was located in a bad part of town

wasn't sausage available at breakfast on monday, tuesday as wednesday and laundry facilities need updated

the laundry lady was nice nasty because i requested my room to be cleaned.

nothing was available no breakfast no laundry room through covid-19 other hotels offer

yes, laundry is too expensive.

was not given a day assigned to my room for cleaning but was instructed that i can go to the coin laundry

the laundry area was great and the room was also great

wish they had detergent machines inside the laundry area

breakfast, coffee, laundry , gym, pool all excellent

drayer was broken on the floor i was and i have to go to the next floor to do my laundry

full size beds were lumpy and uncomfortable. advertised guest laundry was out of service.

i had to take my towels and sheets to the laundry room

the laundry area super dirty

can't go up in the elevator from second floor, forcing guests to carry laundry up to the fourth floor via the

i also tried to use the pool but it was impossible to be there with the laundry room venting right at it

the laundry room was very dirty.

laundry cheaper than going to laundromat

when i got to the car i realized i forgot my bag quarters n room that i had got night before for laundry

and i specifically chose this hotel over a few others in the area because of the availabilty of a gym, and

the machines at the gym

i appreciate the laundry availability

i didn't like the fact that the laundry machines were dirty.

our two dirty towels and bring them back to the front desk, accompany the front desk agent to the laundry room

had to find laundry cart to get linens, towels,shower curtain etc and prepare our own room

breakfast. laundry services, not soap products acailabley

homeless people in the hallway using the laundry

had dead bugs and my boyfriends clothes was stolen out of the dryer in the laundry room

no housekeeping or fresh towels (they do this weekly and i stayed a week, i had to bring my own laundry down

had several hidden fee's deposits for room on top of high pet deposits

the other tenants was loud and noisy, took my parking space for their friends

had to wait for laundry to be done before we received and additional towels had to pay for self

friendly, clean, shuttle and location

a group of kids were very lond and ride at the pool.

breakfast bar could be a little better with more food choice items

we had a great bar tender on sunday night when we stopped by for a night cap

laundry is a problem

wish breakfast was included!

no free breakfast

charged me to park. pool dirty. pool area in dismay.

the pool looked a little too green for our liking. and the lock on our door was not very secure.

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

i would like just a liiiittle bit more equipment in the gym!

the area, the rooms, the staff, the breakfast! everything was great!

bed king suite had enough room for 2 adults and 2 kids

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

and laundry is up on the third floor

laundry facility and vending machines were good to have

warm pool and spa, gym, nice staff and very confortable beds.

they allow pets

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

from drug users in the laundry area and those on drugs sitting on stair wells all day

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they

laundry center area needs an update and a lot of tlc.

there is a poster in the laundry room that says your first wash & dry are free, if you download the app

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

the laundry facilities smelled, but we didn't use them

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

workout and laundry facilities were available, though i didn't stay long enough to need them this time

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

heated pool was a plus

the free wifi was a bit slow and unreliable

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

laundry facilities

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

when we arrived, the room was very dirty and the laundry didn t work

very nice to have laundry facilities on site

laundry washer issues. only one of them was working.

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

dingy with low to poor lighting. expensive guest laundry.

room smelled like wet laundry, our sliding door had no lock or latch on it

when i was walking to my room by the pool i saw a rat running across to the laundry room area

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

beds were comfy and breakfast was good also good location to busch gardens

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

no room service due to covid.

when i got to the room i was able to connect to wifi but the tv was giving an unable to connect message

i have a nice kitchen

in hotel bar and meal service was a plus (didn't use, but great to have)

like the fact they had laundry facility

there is no where to get coins for the laundry

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

too nice of a hotel for each floor to have a shared microwave in the laundry room

so wifi available in amenities is misleading

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

very pet friendly, very clean , always great staff

it had a funky pet or sock smell when the ac was not running but that cleared up when ac was turned on

no umbrellas at the pool for the tables.

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

the pool closed way to early,no breakfast and i had to keep getting my key fixed

the rooms were accommodating, the location was exactly across the street from our event, and the pool and

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

laundry machines require quarters but there is no change available at hotel.

guest laundry appreciated

children loved pool and gym

the staff was great everything thing was clean and i loved the gym

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

did not like the fact that the exercise room and the laundry facility were not available to be used

i like the fact that has laundry facility

laundry available but took forever and was super expensive

laundry room closed no forward mentioning anywhere

the price was great for the room/suite. plenty of parking. pleasant staff. very clean.

were clean, oversized with a full refrigerator, bed was comfortable, staff is amazing and the breakfast was good

which felt nice, but the amenities of the hotel was not fulfilling for my family, especially my kids

was expecting a full kitchen like on review

the kids had fun in the pool

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

shuttle to/from casino was great

hotel was under renovations, alot of parking spots taken up.

the pool was very small. there were 7 young kids playing marco polo so no room for anyone else.

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

the laundry room had two washers and two dryers at $2 per load each

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

laundry room was convenient

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

free laundry

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

laundry room dirty broken down

also, free laundry which was really nice

one of four washing machines was working in the laundry facility

no luggage rack or laundry bag

wifi, pool was super small, no streaming services just cable, and breakfast i thought would be

s very convenient, many restaurants close by, nice size for my family, pet friendly, really nice breakfast

very clean and comfortable !front desk staff and shuttle drivers were outstanding!

no room service provided the next morning or new towels were replaced

king rooms are very spacious and comfortable with great location to pool and laundry

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

attached to car that carried my husbands mobility scooter even tho there was no one in the parking lot

the wifi was good.

the pool atmosphere was stellar & the bistro & bar grill by the pool was very nice

then i called ahead to try and get an early check in and not only was i unable to get one but i wasn t even

room service messed order up but was quick to fix it.

parking

the front desk did not seem to know where the pet relief areas were, so i had to ask one of the valets

him papers then he still denied us this hotel isn't kid friendly at all claim in website there's laundry and a

you ll love everyone is so nice from the owner the front desk skylar malissa all housekeepers laundry

could have been better laundry facilities

searched for a motel that was pet friendly

the grill was charcoal across the parking lot

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

the wifi in the rooms is great. the laundry on site was very useful. very friendly

big room? healthy self service breakfast bar all covid safe!

there was no mention of an 100 dollars a night pet fee or an 10 dollars a day for parking.

i didn't have a chance to experience the gym or pool personally but both did appear to be clean

was great, staff, room, pool, breakfast amazing, needed an extra hour check out and was not a problem, all

everything the staff the delicious breakfast parking

pools heater was broken, laundry room was down

was perfect only except the self laundry machine

clean, missing laundry bag, sofa bed bedding, some lights didn't work, water heater didn't not strong, toilet

also the breakfast wasn't good for an american standart breakfast: no eggs( just once a week), no bacon, no

every area was clean, the elevators are clean, the gym was clean,the breakfast was fantastic

no laundry bags

breakfast, cleanest hotel, quiet they have there own mini store with great prices and a laundry room, ice machine

hotel with breakfast included and a small lounge and gym

they fixed our a/c problem (it was unplugged) love that they are pet friendly

and the room service excellent

just that theres no laundry on site

location, cleanliness, good an location were bar none

good breakfast nice bar / lounge

wifi was unstable because it goes through a problematic hilton gateway

restaurant and bar facilities were very good as were the staff

gym and laundry room.

and they had social gatherings three days a week which was a bonus and we loved the complimentary laundry that

the laundry is complimentary which was very helpful during our stay

the price for the room, the cleanliness and the polite staff! and the free laundry use! ? ?

approximately 45 minutes later, when i came down to grab my laundry, the spill was not cleaned up yet

plenty of parking on property

breakfast was great, parking was great

non smoking, bathroom was clean and usb charging.

fact that there was no pool

very friendly staff. very clean property. had a good hot breakfast. we will stay here again

an hour later, we had witnessed people smoking in the commercial laundry facilities, the staff cleaning our

as well as the laundry room convenience, that was a plus

our room had no carpet and was next door to the laundry

my room had a view of a wall and the laundry room

a man was pushing the laundry cart

not easy and expensive to use laundry

location, friendly staff, decent parking

great location and clean. pool and hot tub

the morning breakfast was generous and delicious

pool was closed, which was a little disappointing, but didn't ruin the visit

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

the pillows. no idea what the pool hours were.

close to casino

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

the pool was clean and so were the sheets

pool has been closed

hatch was bothersome one night and they swarmed the bright lites in the parking lot but it was only for one

location, nice parking lot, safe

motel had a decent sized parking lot if you're bringing a car

wifi was slow and needed a booster; lots of road noise

room service

tv was screwed up manager had to reprogram. breakfast was nothing to eat at 0630. no breakfast

the breakfast could have been better

dropping trash and food in rear parking atea

pet policy

wifi was not working, coffee not available at the breakfast

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

laundry facilities

nothing really in walking distance. but it was a cheap uber or lyft ride to the casino.

no actives around the hotel for kids and no hot tub