pool seems old and water should be more blue.

the description of hotel said fairgrounds casino but it was several miles away from either

breakfast was ok, the location was safe and quiet

everyone was friendly, breakfast was great, bed was perfect.

pet friendly

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

menus available in room for room service, no breakfast menu available when i asked, only dinner menu available

write on, no bible, no coffee, went up to front desk ask if they have coffee, yes i over to the kitchen area,

then called the room service dept and was told i'd be brought up some shortly

good location for work. clean room and bar and food on-site.

there is no where to get coins for the laundry

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

the shuttle to the casino

one of four washing machines was working in the laundry facility

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

also, free laundry which was really nice

laundry room dirty broken down

breakfast was good. first time the laundry machines was free to use.

one washer on a back patio does not a laundry make

location and they offered smoking rooms

wifi wasn't that good, i was put in the very end of the second building so i could not connect to

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

i requested non smoking accommodations but the room had a slight smoky covered up smell.

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

laundry available but took forever and was super expensive

i like the fact that has laundry facility

did not like the fact that the exercise room and the laundry facility were not available to be used

laundry room closed no forward mentioning anywhere

there were lots of kids staying and many were running around the halls until late.

free parking quiet

i wish the kitchen would have had an oven

the kids had fun in the pool

place was very clean and comfortable. breakfast was very good.

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

the staff was very nice, the whole hotel was very clean, and the pool area is beautiful

good location, friendly staff, great breakfast and even ice cream at night!

it said no signal the entire time and they said they could do nothing due to being sold out the wifi wouldn

laundry machine broken and no updates.

laundry did not accept coins and the app charged more than advised on the washer & dryer

the laundry area is great

staff, room, laundry.

laundry facilities busy then did not work..

laundry and ice maker out of order

was no laundry detergent in the system

elevator was broke alot also the laundry room but rather than that every thing was ok.

pool area

the bed was very uncomfortable and the parking lot is very dark

good breakfast. laundry area and comfortable room.

the laundry not was working

to wait for extra pillows because everything was wet in laundry at 6pm

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

laundry machines were not working and no breakfast was offered.

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

there is a poster in the laundry room that says your first wash & dry are free, if you download the app

and to do a load of laundry is really expensive here compared to other hotels, it's $8 a load

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

really a big deal but i would bring my own laundry detergent in the future costly in the store area

we had kids in the pool & didn t appreciate their foul mouths or music

kids not being supervised when eating or

laundry broken, weird

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

plenty of parking

room, convienient location, breakfast, dinner, and kitchen made it feel like home

room, convienient location, breakfast, dinner, and kitchen made it feel like home

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

was dirty laundry in the hall in piles on the floor over night which is nasty

had to go to the laundry room to get fresh towels

the only hotel that welcomes your pet

i love that laundry and ice machines were on each floor but they were old and in need of replacement

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

parking situation was a bit odd, but i had to park right at the front door because all the other

not scheduling room service often enough.

pool was open, water was very nice

laundry room should have more machines

wonderful staff, good breakfast, we enjoyed the pool, and lots of great restaurants nearby.

made reservations for 2 adults and 2 kids with the expectation that the sofa bed would be big enough for two 1

the fitness center has one treadmill and one elliptical machine in a tiny room

staff, good breakfast selection, easy to get to

could hear our neighbors and kids most of the night talking in their rooms

the water pressure on the shower head btw) staff is really nice and friendly great parking good wifi

the walls and ceilings are paper thin, we heard kids running up and down the hallway, upstairs, the room next

not another guest kept complaining about our kids and made us leave, this hotel should specify that it is not

pool

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

everyday including sunday and they haven t put that on booking dot com or anywhere they say the pool is heated

breakfast was good. area was clean. lots of room for the busy time of the day.

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

was visiting the seminole hard rock casino and i needed affordable accommodations for a day

the ants on the ground in pool area

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

hotel was clean and the breakfast was really good

gym was well equipped

breakfast was included with eggs, sausage, pastries, coffee, juices etc

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

staff, breakfast, beds, decor.

304 did not have access to wifi and no onsite way to fix it

basis the staff is always been friendly the rooms are clean and bigger nicer than the hard rock casino and they

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

laundry center area needs an update and a lot of tlc.

from drug users in the laundry area and those on drugs sitting on stair wells all day

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

in gym and carpets smell in room

we had thr pool to ourselves alot they were very quick about bringinging towels trash bags helpful with the

breakfast was awesome different from what other hotels offer

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

particularly the hot tub since so many people were utilizing it & eating around & in it( kids mostly) 2

laundry. lost money with inoperable coin machines. upgrade!

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

the laundry room does need some attention.

room was right off the elevators and thought it was going to be loud because there were a lot of kids on site

elevator is broken i was on the 4 floor i have to use the stairs and i have kids

guest laundry facilities were very dirty and old

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

daily breakfast was good

the pool was awesome!

used the gym, the pool area

outside of the casino when waiting for taxis or your car, there is no chairs

had a non smoking room, but being so close to the casino, it still had a smoky smell

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

loads of free parking and complimentary wifi

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

the breakfast was ok

small pool, no kids entertainment.

comfortable beds, free parking , nice breakfast

best inside the same parking lot

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

close to casino

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

the pool was dirty

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi was good (but very quick to drop you for inactivity

the wifi in the rooms is great. the laundry on site was very useful. very friendly

tv was screwed up manager had to reprogram. breakfast was nothing to eat at 0630. no breakfast

breakfast and nothing nearby like restaurants or bars

dropping trash and food in rear parking atea

had a little trouble with the wifi but that can always be improved.

breakfast was lacking bad

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

staff was friendly, pool was nice.

customer service was great. breakfast selection was great.

breakfast area large

best compl breakfast i have ever had

laundry use was great and cheap

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

the rooms were phenomenal. awesome set up. breakfast was great. 10 out of 10

short back road drive to casino

laundry faciliities,pool close to restaurants with i hop on site.

laundry room washer was broken. the treadmill in the gym was also broken.

need more than one washer/dryer for personal laundry!

the laundry room was very dirty. breakfast was awful, cold with few options

please, fix your laundry on the second floor

breakfast bar was great and i slept like a baby

super easy to get to and there was plenty of parking

the only thing that i didn't likewas that no towels were supplied to the pool.

gym was outdated

the person from room service was extremely rude and nasty

there were kids running up and down hallways after midnight and before 9am

a few pieces of pet food was found in my room i had to pick up and put in trash

kids across the hall made noise all night

if you use the hotel shuttle and for some reason they can not pick you up

and she said it was from the kitchen

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

nice pool and jacuzzi, very clean. good size room. nice breakfast.

the biggest plus, no parking fee (at this location) overall, not bad for the price for a nights stay

saturday night kids running up&down the hall

laundry area was packed

i wish that the pool stayed open longer and that there was more than one laundry room

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

the location to busch gardens, the breakfast, all day coffee, and the pool

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

was not included, the pool need more maintenance and we have to pay for the parking

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

the pool was small and dirty

no laundry

could be laundry related

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

microwave, fridge, laundry room for guests, swimming pool area

wasn't really interested in the breakfast

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

clean, the staff is friendly and helpful, the breakfast is decent, the lobby is kept nice, the pool is clean

not enough parking space & had to wait 8hrs to check in

that the pool closed so early.

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

people all around the property, people gathered in the parking lot like they were doing laundry or something

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

no grass or bathroom spot for dogs but considered pet friendly and charge a pet fee

i tried to connect to the wifi they had, and i couldn't connect at all.

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

breakfast hours weren t late enough.

enjoyed the pool and workout room also

very good hot breakfast

we were also close to the pool and both nights, people were out by the pool partying and that

wish the breakfast could have been better, it was ok but compared to the other marriott hotels this was

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

room was clean, the bed was clean and comfortable, parking was free and ease of access in out of the property

proximity to room, laundry facilities could be improved

that it was very clean and laundry and gym were available and plenty of available parking.

laundry room is a shared wall

woken up by laundry machines

laundry was only coin operated so i wasn t able to do laundry here!

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

other than that breakfast was good

the hot breakfast was also good

the pool and spa was a big plus

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

really good breakfast and vey friendly staff

the fire pit was so lovely, the kids roasted marshmallows (there is a publix behind the hotel)

wonderful all around. breakfast was great with omelets served.

didnt like the fact that the lady at the front desk would not give us change to do our laundry

pool area to small

noise from the parking lot and highway.

parking was very limited, especially when trucks with trailers take up multiple spots

the pool wasn t that clean

when i was walking to my room by the pool i saw a rat running across to the laundry room area

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

room smelled like wet laundry, our sliding door had no lock or latch on it

dingy with low to poor lighting. expensive guest laundry.

location is perfect for a walk to busch gardens to bypass the $25 parking

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

laundry machines require quarters but there is no change available at hotel.

guest laundry appreciated

location to busch gardens. good gym.

small breakfast area

king rooms are very spacious and comfortable with great location to pool and laundry

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

we went backed asked for smoking room an u could see ashes on the floor

it was pet friendly

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

fitness room was great, and the laundry room was as well

breakfast was excellent, and all parks we visit were within minutes of the hotel

also loved the kitchen area - very nice feature and we used it quite a bit

a lot of good selections for breakfast

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

laundry room was convenient

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

laundry is a problem

breakfast was tasteful, but you have to wait for the one person working to make your meal

breakfast was at an extra cost

pool was out of action.

kitchen was not working and we had to find another location to eat at the last minute

no luggage rack or laundry bag

small parking and expensive pet fee. sofa bed very uncomfortable.

both of our shuttle drivers to busch gardens were fantastic, made getting to and from the park very easy

no bacon for any of our breakfast

very clean and comfortable !front desk staff and shuttle drivers were outstanding!

had to wait for laundry to be done before we received and additional towels had to pay for self

advertised that hotel had a hot tub spa but did not.

room service ran out of regular coffee for coffee machine

pet fee was ridiculous

friendly, clean, shuttle and location

and laundry is up on the third floor

laundry facility and vending machines were good to have

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

the pet pidgeon was a pleasure to meet & very calming start to our day

enough items at the breakfast like grits or hash browns the workers were extremely good workers

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

very nice to have laundry facilities on site

good parking and laundry facilities

laundry if needed and was by card which most are still coins

laundry washer issues. only one of them was working.

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

laundry facilities

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

when we arrived, the room was very dirty and the laundry didn t work

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

loved the free shuttle to the parks since this was our main reason for booking this hotel

very slow wifi internet, not even close to the speed i get from other area hotels

there is nothing i don't like. i wished the bar was open but i understand these times we are in

pool was cold but bearable especially when you rounded it off with a really warm hot tub just ask

poor wifi on fourth floor. this is an ageing somewhat outdateed garden inn. does not give one a

can hear people in the hallway, kids crying, people talking, etc

loved everything about it especially the bar and food

i loved the pool and the pool bar with a dj - very fun for a young couple

stylish, great location, lively hotel bar and excellent coffee shop

are there - it was too cold for the pool, but we would have loved to use it - very pretty the gym was clean with

the gym has absolutely top of the line equipment and was a pleasure to use

i loved the pool and the pool bar with a dj - very fun for a young couple

there is a guest laundry on the floor

the laundry service was poor

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the guest laundry was not working

we were able to use the laundry services

pool was so clean and serene

i must have overlooked the pet thing

everything was good! but the view of the corner room and the pool on the rooftop was the best

if one of our kids came in while we were showering they would see us naked

pet friendly and close to a dog park

the gym and laundry services were closed at the time.

the total environment from the staff to the laundry to the pool was excellent

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

wifi air conditioning comfort of bed fridge/microwave/cutlery shuttle to cruise

price and pool on the 6 floor i think it should be more safe around the side anyone can fall

i would have loved to have the typical basic breakfast, such as eggs, ham, baggels, etc.

didn t eat any breakfast, they didn t have anything out when we were leaving around 945.

breakfast was hardboiled eggs or protein bars

not having the breakfast but its due to covid not the hotel.

the rooms have a kitchenette and kitchen utensils are available at the front desk

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

they even had a guest laundry

good location and parking

pet friendly

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

also there was no room service menu in the room

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

there were no vending machines. yes there s room service but i wanted a coke.

the panoramic views on the pool deck are blocked by trees and foliage

the breakfast was great

staff was very accommodating and the breakfast was well prepared and tasty

lori and the rest of the staff are phenomenal! place is clean and the breakfast is really good!

selection on breakfast and when trying to shower the morning of checkout i was unable to get hot water even

pool was dirty, ac is room was so loud and needs replaced, cigarette ashtrays were dumped out and

our floor to ceiling windows yielded a gorgeous view of the pool, rooftop bar, amalie center, downtown skyline

we also saw a lot of young kids dressed like they re going to a ball

the breakfast was great and the lobby bar area was perfect

wifi is not free unless you are a bonvoy member

the other person that was wonderful to us was roxanne at the bar in the lobby

one night we got late from work and i needed change for the laundry their , front desk offered to wash

we were next door to the laundry room and the machine was very noisy

breakfast associate front desk very good service and attention

dirty, unfriendly, scary people hanging around outside the parking lot all night long

the pool could've been cleaner

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

and my laundry was lost before checkout

there s an excellent laundry room with washers/dryers

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

pool could have been heated for how chilly it was.

everything breakfast, the pool, the fitness center, the downtown area and the valet parking

breakfast selection, size of room, and quiet

i wanted to grab a quick coffee but they had cleaned up the coffee station that they had during breakfast

breakfast could of been better maybe serve waffles and turkey bacon not just pork bacon and the

the room we stayed in was huge and we loved having the kitchen space

laundry only on 4th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

kids, they have peanut allergies and one of them is also allergic to dairy and eggs so this made breakfast a

they charged a $100 pet fee for my 14 lbs dog and $45 per day parking fee.

excellent breakfast.

the room service staff was great.

did not like that the wifi was not included and that the parking was very expensive and that they charged you

the gym and pool area were clean and inviting

breakfast was great and the location was perfect.

my boys enjoyed the free breakfast and the pool

the staff at the bar and the gentleman who checked me in.

friendly staff period a bar at the pool. comfortable bed.

wifi was not free. said my room was an

fact that you have to pay per day to use wifi is unacceptable in this day and age

we were not able to access the pool.

i didn't know going green meant no room service at all

no free wifi. pool had event would had altered decision to stay

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

didn't like how far i had to walk to get a drink out at the pool lol

very nice hotel. rooms are big. it s clean. good pool

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

felt clean and safe, breakfast was great, staff very friendly.

breakfast was presented nicely every day

there really isn't much but my own preference on breakfast. overall good selection.

convenient location, very clean and quiet, great breakfast, safe parking

everything, i love the ice cream the breakfast, and the gentleman at the front desk was amazing

by oh and the wifi was very good

smelled like a pet was in there

we stay in many pet friendly places

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

here for a state gymnastics meet and wish we were staying longer

not like how we were placed in a room directly across from the gym/pool entrance which has a loud door sound

love the rooftop pool and bar

the location was beautiful, we stayed on the 14th floor with a pool view and it was just beautiful

expensive fee for parking, roof pool closed, not enough towels in room for everyone

i was on the 8th floor with the pool and bar

good breakfast, friendly staff, clean room. i would surely return.

nice self-serve mini-mart, bar and breakfast buffet in the lobby

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

laundry bag it was used before and in bad shape

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

my kids got cursed by a cashier lady who was not able to run a credit card for a $3 chips and drink

my kids got cursed by a cashier lady who was not able to run a credit card for a $3 chips and drink

free breakfast and coffee

there was a basketball court which is nice for kids but also noisy

was an excellent place to stay at, close to everything nice pool area also sitting area was very

the outside pool area where you could relax and have your tea read book

the room was beautiful! full kitchen and separate bedroom. very comfy!

pool was small with no direct sun

wifi didn t work

pool was nice

front desk employees, wifi did not rooms were not cleaned until the second day rooms were not cleaned

they have a pool.