laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

nice, well kept, spacious, helpful staff, good location, laundry facility.

good wifi

pets ok

gym was nice, had a laundry area did not see but handy

the gym has plenty of equipment and is very clean as well

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

hotel employee in the bar was excellent and friendly as well

the hotel is lovely and has a complete gym as well as a zen room

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

there was no mention of a per fee, they charged me 100 dollars for my pet

parking

realize this was pet friendly

breakfast was really good, nice way to start the day!

spa area and gym were both great

the location, the kitchen, the rate, what the resort afford.

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

amazing bathrooms and kitchen

great to have a kitchen and two bedrooms with the kids

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

cleaner than most , friendly staff, pool

pool is warm and the design of the room was nice, the staffs were nice, and the gym was clean and neat

clean peaceful breakfast and gym well kept.

i love the laundry and gym rooms.

there was no laundry bag , there was no conditioner at all

easy parking

kitchen apparently wasn't prepare for the amount of people

breakfast, parking, location

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

convenient location, the room was so pet friendly.

it was helpful that they are pet-friendly

night time ice cream made my kids so happy

said dog friendly but it wasn't no dog bags for poop, you cant leave your pet in the room by itself very rude

we did not get room service the intire time.

breakfast

we stay in many pet friendly places

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

just wish the pool was a little bigger but it was fine just to cool off.

nice clean room and a good breakfast.

the gym on site was well equipped but i will never use booking

gym and laundry room were being renovated

breakfast and cleanliness

spa tub is all.

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

the wifi

sarah was extremely helpful as i requested an early check in on the 20th as my husband had to drop me off at

i felt the pet fee was quite pricey !!

one of the staff was rude and contacted my daughter about my pet.

the pool is to small

' i also enjoy the bar and restaurant area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

loved the free shuttle to the parks since this was our main reason for booking this hotel

my kids were able to charge things without adult consent

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

laundry facilities

when we arrived, the room was very dirty and the laundry didn t work

had to wait for laundry to be done before we received and additional towels had to pay for self

the next morning we seen that there was pee stains on the couch which smelt and they had us in a pet friendly

rooms were nice and room service was good

liked having two rooms, with the kitchen area

no covered area by the pool to escape some rain.

laundry facility and vending machines were good to have

and laundry is up on the third floor

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

it was located close to busch gardens and they were very pet friendly without an extra fee.

there was more than enough parking

laundry is a problem

wish breakfast was included!

was exceptionally clean and the breakfast was tasty

candy bar 3

very polite staff and pool and bar area was right there.9

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

fitness room was great, and the laundry room was as well

kitchen installations had everything and more

the shower could of been alittle cleaner. and the pool wasn t open.

they took advantage of families visiting their kids

price of laundry

very nice to have laundry facilities on site

laundry if needed and was by card which most are still coins

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

pool was awesome as well as laundry

places, the bathrooms are immaculate as well as the rooms, the staff is very kind and helpful, parking is easy

facility was well maintained , love the decor, checking in and out easy, no long waits , ample parking lot well

the deadbolt lock did not work. they ran out of breakfast offerings except pastries.

pool was a little small but ok

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

there was reconstruction and no wifi and we were not informed prior to the trip

a wide variety of breakfast items were available

the pool and spa was a big plus

the laundry room had two washers and two dryers at $2 per load each

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

the laundry machine could be a little cleaner but that was not a minus at all.

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

no luggage rack or laundry bag

from check in to shuttle, everyone was outstanding, friendly and very helpful

breakfast was good and location great cuz it was very close to the park

the parking is kind of limited but not really a big deal!

delicious warm breakfast attentive housekeepers and they are pet friendly

room was clean, the bed was clean and comfortable, parking was free and ease of access in out of the property

breakfast was very good and the staff was

kitchen stocked with everything you need

pool area needs work

i liked having a kitchen

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

has everything you need laundry ice close to restaurants excellent for good night sleep

king rooms are very spacious and comfortable with great location to pool and laundry

smoking room

building was dirty needs grounds cleaned parking lot was dirty needs painting,but rooms were ok

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

laundry machines require quarters but there is no change available at hotel.

guest laundry appreciated

location, gym setup was decent.

breakfast was good and busch gardens was about 3 blocks away which we walked and saved money on parking

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

room was clean, bed comfortable, location easy to get to. breakfast was very nice.

large parking lot and lobby

but i guess they didn't have a full kitchen to work with

laundry room just 1 washer and 1 dryer

clean, pet friendly.

the free breakfast was very good and free parking was nice.

we didn't get to use the pool/hot tub but wished we could've because it looked very nice

good value and great breakfast choices; comfortable clean room

had landed at 6am and wanted early check in

everything was excellent room was very clean lots of parking and staff was very attentive.

nice pool

our kids loved the breakfast

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted even

laundry machines were broken so i had no access for the full 9 days two spider in my room other

no breakfast. smell. laundry facilities.

a couple in the elevator was talking about whose turn it was to go downstairs to do laundry this week

no use of kitchen wares

we had a kitchen but absolutely no utensils or cooking pans which staff said needed to be purchased

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

as parking when there are bus loads i do feel as if busses should be able and consider and park very

was not included, the pool need more maintenance and we have to pay for the parking

didn t like that we had to pay for parking

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

dingy with low to poor lighting. expensive guest laundry.

the lady was rude about me having my pets that i was not being in the hotel then she had this man that work

i wish that the pool stayed open longer and that there was more than one laundry room

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry area was packed

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

the breakfast area is a little bit small.

i like the fact they had laundry room gym although i didn t get a chance to go there.

i needed to use the laundry due to our daughter getting sick in the car

clean, convenient, friendly staff, parking included, breakfast included.

so getting in and out of the parking lot sometimes took a while

price, free parking, free wifi, business center

was a number of kids staying at the hotel during the same time period, late in the evening someone banged on

would have been better had it not been for the kids who kept running up down the hall ways screaming all night

hotel is pet friendly but they do charge $75+ tax + service fee per pet for the first 4 days and then $125+

kids running up and down the hallway 2

the hotel also provided free shuttle service, which was awesome

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

pool and hot tub and the service from rita

the hot tub and pool, cleanliness and the room were amazing

parking is free

the breakfast was good and the snacks/drinks in the lobby for purchase were a hit with all the kiddos

have room that are specially allocated for pet friendly

only request is if the rooftop bar was open on sunday

good location, good breakfast, good breakfast

clean and comfortable room modern design and everything is new convenient location and good breakfast

laundry room had to light

get quarters for laundry if i didn't have cash

the pool was unheated (cold), there where some of the dishes at the breakfast

didn't have anything special that set them above the rest / pool very small , internet phone service was really

cleanliness, comfort, staff, pool, parking

the hotel was under renovation, only 1 elevator... the laundry room was not inop

breakfast, pool, workout room

breakfast was good - bagels were stale. would like to see breakfast sandwich choice.

was very clean great breakfast and although i don t remember the guys name from check in he was extremely nice

because they had no signs directing were the entrance was so we had to stand literally in the parking lot , not

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

the breakfast was good. the facilities were very good workout room, laundry room, etc..

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

has pool, gym, laundry facility and business center to print stuff.

i loved that this was a pet-friendly property, and even the dog-friendly areas were immaculate

very pet-friendly

pool closed early one night and when we requested it be opened they hesitated but did

hotel is so popular, the parking is adequate but tight if you come in later in the evening but definitely doable

very central and easily accessible. well light parking lots and cameras.

humid smelly rooms, we got stuff stealed from the laundry room

laundry faciliities,pool close to restaurants with i hop on site.

took maintenance to give me back my quarters and tell me that there was, in fact, another working laundry below

laundry room washer was broken. the treadmill in the gym was also broken.

need more than one washer/dryer for personal laundry!

laundry services, kitchenette, cleanliness, swift check-in check-out.

on bed - damaged, wobbly table which caused coffee to spill - front desk didn't have quarters for laundry despite

the cost to do laundry but it expensive every where

laundry facilities

was a nice property, ample parking.

they had breakfast every morning laundry and gym to use

i accidentally threw out my laundry and a member of the cleaning staff helped me find it on december 30th -

i enjoyed having the guest laundry available since we were staying for a week

they had breakfast every morning laundry and gym to use

plenty of parking, safe.

staff was very nice and helpful with many things, directions, laundry questions etc.

free parking and wi-fi.

my only complaint is parking was very tight

parking - no handicap at nearest door to our room.

restricted parking i had a trailer i wish hotel sites would list if they have trailer parking lots for trucks

popcorn en cookies at night. laundry possibility. location

laundry room was convenient

also the laundry area was filthy

room was a long way to ice, laundry, and elevator

no laundry

laundry access & nice pool

my only complaint was not being able to check in because the staff was elsewhere doing laundry

no room service.

i booked this hotel because they allow pets

like rock room 246 fridge didn't work i show it to housekeeper but no reply wifi was very hard to

you walk in the entrance and someone s laundry was sitting in a basket on the curb by the door and in the

everything was good but there was no breakfast there

upon check in we were told the pool was open and the kids may use it

kids running all night in the hall playing music loud

it was very clean staff was excellent quiet and relaxing breakfast everything was fresh

and need more entertainment for kids and

kitchen not sufficiently equipped, dinner table only had one chair as well as patio

the amenities at this hotel were great. they have a gym and pickle ball courts.

on phone had to walk a good distance from car to hotel room closed down pool activities and bar early like 5 or

the food at the pool bar was just ok but staff was friendly

the front desk was helpful. although they had no laundry detergent for sale to wash our clothes

w/d was not working so he offered to do my laundry

we was only given a towel a piece for our stay due to them not doing laundry

towels, guest laundry was broken, no housekeeper came for the trash, room had bugs, and they billed me a stay

;also washed was broken; unable to do laundry

feeling unsafe when doing laundry, or heading to or from the car after dark.

people hanging out in parking lot drinking

brightly lit rooms and parking area with plenty of parking bed was comfortable

the parking and just a location.

the area is sketchy, people lingering in the parking lot

laundry machines were all out of whack with the money required to use them

hotel gym well equipped and clean

conveniently located inside the terminal, large rooms, late check out time.

the bottom of the pool and even dry floor area around the pool was bubbling up and the kids almost tripped a

they were very accommodating for our late check out request

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

from drug users in the laundry area and those on drugs sitting on stair wells all day

it claimed to have laundry facilities, there were none

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

laundry out of order

laundry center area needs an update and a lot of tlc.

staff was great room service was great ordering food was very prompt i love it

i think the pool should close the same time the pool bar & grille closes

the room was amazing. very clean and was ready for early check in.

staff, the facility, the room, the food, the drinks, and even the parking were absolutely fantastic

have had a refrigerator/mini bar in room

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

there is a poster in the laundry room that says your first wash & dry are free, if you download the app

the laundry room was closed because of this issue as well

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

there's an awesome laundry room that have really good washers and dryers

laundry use was great and cheap

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

short back road drive to casino

price for pet stay is too high.

i also made it to the pool and gym and both were extra clean and inviting

wish the shuttle service would have offered transportation to raymond james stadium.

95 data charge , i thought wifi was complimentary

it s a pet friendly hotel with no grass area to walk the dogs.

services. gyy open 24/7 and bar/restaurant. shuttle service for the airport also.

lobby bar closed early when we brought our whole wedding party back after the reception

wait time at bar twice one night.

room service food isn't worth it

upscale property, beautiful pool, staff that goes above and beyond

room service ended an hour earlier than the advertised time on the hotel tv channel.

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

clean and close to port and casino

the location was near the casino which was very convenient.

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

the fact that the pool was not open. come on vacation to relax and play in pool.

close to casino

breakfast and nothing nearby like restaurants or bars

dropping trash and food in rear parking atea

desk and they went to look at it as we were checking out i would love to see more options for the breakfast

the breakfast could have been better

tv was screwed up manager had to reprogram. breakfast was nothing to eat at 0630. no breakfast

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

close to expressway and casino - clean

dirty pool

friendly staff, easy in and out, free breakfast was more than satisfactory.

it was close to the casino

the kids loved having a basketball court to shoot around on

studio apt. breakfast was good great selection

i used both the gym and the pool and was impressed with both

the room size. two bedrooms each with their own bathroom. full kitchen.

breakfast didn't start until 06:30.

the pool!

microwave in the room, phone did not work for in room service after the first day even after front desk was

and airport service and 24 hour room service staff was helpful friendly and clean and

wifi was terrible

was upbeat and nice offered a snack area had restaurant and bar in hotel and included breakfast

had spoke to the day clerk about wanting to do laundry and she told me if i needed quarters she will have some

we stayed there to catch an early flight the next morning because they have a free shuttle

easy instructions to request airport shuttle from the airport would add more shades around the pool, as an open

pool and location

breakfast was rather simple but it got the job done

can hear people in the hallway, kids crying, people talking, etc

great location at ybor central! beds are comfty and the pool is nice.

the gym was opened 24hours

marvellous hotel and swimming pool within 1 block of the ybor district ! 5 stars !

kids were sneaking in behind guests as they were using the key to get in on the side door, made us

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

i guess i wish the pool was larger, but really no complaints

reception was friendly, room clean and spacious, breakfast amazing, wifi strong

i also was told i would have to update my parking pass daily, which seems a little obsessive

convenient location, airport and cruise shuttle is awesome!

no hot tub. no hot things for breakfast, like eggs & bacon.

super comfy bed, great shuttle to/from airport and mall.

even made sure we had a breakfast bag packed and hot coffee in the morning before the time that breakfast

there's a pool, gym, free breakfast, and a small store with snacks and necessities such as advil

are extremely nice and helpful, the rooms are clean with comfortable beds and pillows, the lobby bar and cafe

just be aware that this is a pet friendly hotel for those who have allergies or have other preferences

wifi worked great, the cafe is a good spot if you need to get any work done

room service didn t have anything veg

room service and bottled water have to be requested at the front desk

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the laundry service was poor

there is a guest laundry on the floor

we were able to use the laundry services

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

people all around the property, people gathered in the parking lot like they were doing laundry or something

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

location was pretty central to ybor city, the casino, and other major roadways

the only good thing is the pet allowance

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

no laundry

microwave, fridge, laundry room for guests, swimming pool area

could be laundry related

they could have better breakfast selection

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

no daily room service

no room service, hot lobby, terrible breakfast selection and coffee condiments

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

that it was very clean and laundry and gym were available and plenty of available parking.

laundry room is a shared wall

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

laundry was only coin operated so i wasn t able to do laundry here!

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

location, the friendly staff, the excellent continental breakfast, the big spacious room, and comfortable

i went to the hard rock casino

limited parking spaces

the location and laundry room is only good thing i have to say.

-room keys constantly got deactivated -breakfast was never there and small -rude staff -flooded laundry

was next to the supplies/hotel laundry/cleaning room that was being accessed the entire time i was there

whether i needed additional towels, quarters for the machines to do laundry or dinnerware and utensils staff

music i didn t think i should have to ask for cups, glasses and cutlery soap and change for laundry was not

the grounds were maticulously maintained and the pool/beach areas were better than the beaches in the area

breakfast bar white slippers view of the tampa bay location to bike trails

food wasn't great at the 1832 bar and restaurant as well as the hours to order for room service or

it was just a great place , even the gym was sourness and very good!

breakfast had pay for it

elevators and guest laundry were not so tidy as l expected

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

super new hotel. clean room. nice pool. friendly staff. great breakfast.

honestly don t have any complaints but one thing that could be seen as a negative might be the pool size as

another thing is the booklet in the rooms say the pool is open until 11 pm

too many kids at the pool

location, gym, comfy bed!

nice outdoor garden sitting area separate from pool & kids

the little lobby bar was so nice and the bartender ed was top notch

the laundry room people put their clothing in my dryer

paid 30$ to dry 1 load of laundry and 20$ the next time

we arrived very late with only the laundry and cleaning available for check in

on site laundry

the laundry room was dirty, most of the time, the machines were packed with clothing without anyone

good guest laundry room

this would greatly improve the experience for guests who need to do laundry during their stay

it, the staff couldn't fix it, but they kindly send me down to their sister hotel to finish my laundry load

sounds, (maybe laundry machines

smell of cigarette smoke between the elevators & laundry room

they had laundry room as well

pool, the gym ,the breakfast,the relationships with the employers ,the beds ,the room

wifi was not always reliable.

room size, location, comfort of beds and bedding, breakfast along with 2 of the friendliest ladies we have ever

5 hours for them to get mattresses replaced while having a pet, was a real

the laundry facility was broken and flooding the first day

-elevator was shaky & there was only one -dryer was out of service the whole trip, couldn t do laundry -pop

it had laundry - but no soap to

room was located directly behind 24 hour laundry, ice machines and mechanical room

ice and soda machine on every floor and laundry facilities

unable to do my laundry on the premises!!!

towels into the gym

the outside area was very nice near the pool/fountain

my room had a balcony overlooking the pool

also, since there was contruction going on which was not a problem, but part of the parking area was limited

we have to pay for parking and breakfast wasn't so different

good breakfast, friendly staff, clean room. i would surely return.

breakfast was so not worth it

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

big, clean, comfortable room. great pool area. friendly staff.

no where to do laundry. i had to go across the street to the extended stay.

there was no laundry room for clients

no laundry facility. and need separate service elevator for employees.

it doesn t have a laundry room to wash clothes!

was no laundry facilities or hot tub

there s a gym & good laundry facilities

great and calm location, 10 min walk from downtown, 10$ for daily parking, self-service laundry

the shuttle service was excellent and we loved not having to pay for washing and drying laundry

but they cleaned up the guest laundry space so that was an improvement

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

laundry,

liked having laundry on site, even if it was a bit expensive at $2

pool areas and gym,laundry and

the pool.

the pool was amazing the view was breathtaking

also, when i did my laundry, but i understand the reason for this

i even had to use the washing machine there, the laundry room was very well maintained and clean

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

the pool was very clean and peaceful in the morning, very relaxing

noticed that the parking is shared with a pub across and came back from dinner to not find any a parking

drug bag in parking lot

breakfast was outstanding! the staff was ver courteous and friendly!!

it's quiet, like having a kitchen , even though never cooked or ate in the room,nice to have

noise/renovation mess on first floor and parking lot

wish i would have had more time to enjoy the pool

very loud kids running around and yelling

she did a awesome job, even gave us a complimentary $10 to the bar aqua & from now on we will stay at this

breakfast was delicious. the girl who took our order was wonderful.

we met maris and her colleague in the kitchen, and they served us our food

the gym and pool area and also the outside prices beach front

clean. great location .breakfast. laundry. easy access to highways

good pool, basquetebol court and they have balls for the kids to play

clean and safe, room service food was delicious

the staff was very friendly&pleasant and it was very clean and my son loved the pool

my stay, the pool was clean and great for a swim