they even turned on the fire pit during our stay outside by the pool area

the hotel is newer and the rooms are clean. the breakfast was also well done, our kids loved it.

and also the amount of time and effort i had to go through to get on the wifi was ridiculous

easy to get to. breakfast was good.

the couch fits our daughter and the trundle bed fits our 2 small kids

the laundry facilities are not set up for international guests as you have to download an app and will

pool was dirty! using guest laundry was complicated! needs to use app and pay minimum $10.

only one fault would be the guest laundry

of laundry facilities for international visitors

laundry facilities need usa credit card to use laundry app

super friendly staff who helped us out with using her laundry app. rooms are spacious and clean.

excellent and varied breakfast menu

it was very clean and the pool is small but awesome

rooms, hospitable staff, pool, breakfasts, parking

i did not visit the pool but i wish i would have (because i thought it was going to be too cold) but i decided

room was also opposite the laundry room with constant traffic (loud door closing constantly)

was nice & it was convenient to have a laundry room

the laundry facilities are amazing and once you load the app, so easy to use and affordable

breakfast and location

breakfast could of lasted a bit longer

park, swimming pool, hot tub, gym and rooms cleaned every other day but you could request towels, laundry room

clean all around, had laundry, nice pool.

restaurant and bar still not open???

kids were screaming too loudly at the pool

couldn't connect the outside device to the wifi

the plastic bag in the closet for dirty laundry looked like it was covered in dried up soda

room smelled like dirty laundry

expected the pool to be heated

i have 3 dogs and almost every hotl/ motel only allows 2 pets per room

a lot of that was probably because of covid worries, but i think it would be great if the nearby bar were more

did some laundry too - the machines were reasonably priced

it also said indoor pool and kids were laughing at me because the pool was

breakfast, spacious rooms with the kitchenette, outdoor seating view, front desk was very nice, attentive, and

breakfast selections were not the best

we loved having a kitchen

they had laundry facilities which

the laundry and customer service

our room was located above the housekeeping laundry area on 2nd floor and we could not sleep the first night

didn t like that you had to buy a minimum of $10 for the app to use the laundry room machines

breakfast, lobby, laundry facillities

people leaving laundry and not coming to get it so you could use it

the on-site laundry room was just what we needed after having been on the road for a couple of weeks

didn't like that there was a 50$ early check in fee most places don't do that.

comfortable room. as expected. gym. clean.

bar downstairs, cozy lobby area and lots of tvs to watch the games on

were washers and dryers in the laundry room when we got there and i spoke to the check in person about it as

stay, housekeeping services are only once a week - which seems like a lot with no access to laundry

laundry worked

clean and quiet. nice to have laundry facility. people at front desk very nice.

the laundry room is a great feature

laundry room too small and needs at least 2 more washer/dryer machines

laundry should have more than 1 dryer i was trying to dry my towels but every time i went the

there was a laundry room, with both washer and dryer, that we used

a/c in the room was great, they also had a laundry room and clean ice machine

also laundry machines are very helpful as well

00 for a load of laundry to wash and dry is too expense

cleanliness and our room smelled like fresh laundry

convenient for what we needed, pool and laundry machines were a plus.

everything! slept like a baby. awesome breakfast. great laundry.

loved that i could wash & dry clothes at the hotel self-laundry

needed to do laundry really late so happy the front desk was available to help getting change and detergent

the wifi was weak in my room. it s starting to get a little worn. maybe time for refresh.

dog treats and toys( didn t even bring my dog but), free cookies and water by check in, breakfast was amazing

the only thing he said was breakfast is at 7 and here is the wifi code

size room with kitchen and separate bedroom, breakfast was great, staff were super friendly and helpful, pool

the desk in the room was too high for the chair, no change machine or card reader in the laundry

no free weights in gym

i did not like that we did not have enough time at the hotel to use the pool. it looked lovely.

clean, comfortable, good breakfast food and area, hot tub and pool. staff were friendly.

bathroom, comfortable bed, functional business desk with adequate electrical outlets, ok free wifi, refrigerator

all facilities we needed including laundry

own bath products and lotion, etc, i can only attribute this to either the cleaning supplies or laundry soaps

the laundry facility was nice too, though we didn't use it

location of the room they gave us was right across from the hotel laundry room, right next door to the fitness

i feel haunted by the dog pee smell and had to orchestrate a huge laundry event to get rid off that acidly

very comfortable bed and good pillows, staff is very nice, laundry room. nice room.

also, i was right next to the laundry room(which is actually a nice bonus for guests) but lots of

all rooms are non smoking but there is a small ash tray in a smoking area by the laundry room, which also has

if i needed to make use of laundry facilities they were available

value for money and onsite laundry facilities. bathroom was reasonable.

my tv did not work laundry was out of service

have a laundry room if you don't have quarters for guest to wash

they have a laundry room & vending drink machine

too hot or too cold could not regulate to get it right, nice machine didn't always have ice, laundry rooms

laundry is not working

laundry room didn t work

room has a distinct smell of old wet laundry

pool wasn't heated as advertised and laundry facilities not working.

laundry hang on railings, half naked children running around, barbecues giant flames burning near

no laundry to dry wet clothes from the pool and water park

very poor selection for breakfast,room and bathroom not very clean,no laundry and no lift.

maybe laundry on site but i m not sure where it would go in this space.

the pool was clean and cool, spa was clean and hot

:( we only picked it for the jacuzzi/pool

bad wifi which disconnect you constantly, poor breakfast so better order the room without it

no laundry that's why i picked it had no breakfast that's why i picked it air conditioning did not

sheets smelled like they were fresh out of they laundry

) this hotel does not have a laundry room

no laundry service

i liked how calm it was and there was enough parking by the room i stayed in.

coin laundry on site

paid wifi, got for free as christmas present

the pool, the ubication

regulating access entering property; never been to place where accessing property & excessive parking enforcement

it was nice to allow pets; very pet friendly

com it says that there is a washer, and i was hoping to do laundry

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

when i checked out in the morning we were given breakfast in a bag which i thought was nice considering the

layout and location plus an outstanding free breakfast.

no towels in the pool it was hard to get then in the front desk

some dryers in laundry facility not working

lengths so i m familiar with the whole property and some of the staff members and also the laundry

it was great to be in a place with laundry facilities, that was very convenient!

people are checking in and seeing dirty laundry brought to the front

are a few things i didn t like- one being the night laundry staff / front desk worker also i got charged

it sounded like an uneven load of laundry on the spin cycle

parking

hotel with comfy beds and a tasty breakfast selection

the breakfast was fine

staff were friendly, the bar looked nice but we didn t have the chance to check it out

they also have laundry you can do for free while you stay there

laundry facilities, gym, 24 hr snack store, pool & bbq area

they just got the laundry fixed, the price for drying is much too high

the privacy and good environment. laundry is complimentary

to onsite complimentary laundry room

laundry was very high ($) so i didn t use

into the parking lot was a challenge and the street is four lanes with a divided barrier in between so you

of parking

parking was easy and secure

location, pool and garden, jacuzzi. pool area is very relaxing

clean comfortable, patio, laundry.

love that i am able to do my laundry via a laundry app that they have

it had lots of space and there's a laundry room available to use

usually have no issues when i stay here, except i usually rqst a room by the laundry rroom and never get it

our information and privacy is not important to be this place and the wifi doesn't work

not far from restaurants and stores , laundry mat on corner

i m on the do not rent list because my head wrap made the pillow case dirty (maybe laundry detergent

laundry room didn t open till later

kids in pool and hot tub

pool and hot tub was clean and well tended to also

spa in the room

we did not use the outdoor pool and jacuzzi so cannot rate it

non smoking rooms are better

no weird guests walking in parking lot like a lot of hotels

poor service bad wifi connection

wifi kept coming off/on all the time

always ask for a room on the first floor and usually get one, but, even though the parking lot was practically

was totally blown away thought it was going to suck but they had clean towels, soap, shampoo, laundry, vending

microwave in laundry room and is not working good you put your food and waiting for more than 10 minutes to worm

bathtub, on-site laundry

they got laundry on site microwave and vending

laundry facilities. friendly staff. great location.

i was warned of room by laundry room (noise), but chose it as i stayed for only 1 night

we were near laundry area

spacious room, good inexpensive laundry facilities, comfortable bed

was assaulted in the laundry room by a man and his wife

keep in mind, with covid restrictions, there is a laundry list of instructions and waivers to sign and the desk

guest laundry not available due to renovation work.

showers, ac, laundry

wifi didn t work

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in

comfortable bed very clean friendly staff good parking great pool!!

free wifi and free parking with plenty of open spaces

comfortable beds, quiet, convenient to shopping, dining, the freeway, loved the pool and jacuzzi, very clean

the bar closed too early. no room service.

just a few steps from the parking area but still quiet and private

the bar and bar tender were both very nice and the food we ordered was excellent.

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

cleanliness and breakfast and their laundry machines

also, the place was really nice and comfortable for the price and the breakfast was really really good

terrible wifi for school or working . overpriced

lovely big rooms, clean and warm swimming pool, great selection of food at the breakfast and free parking

we wished there was a pool and laundry facilities on site.

no laundry facility

laundry needs to be dropped off before 9am, they will not pick it up in your room

tried inquiring about getting in from laundry but had no response

i wish there were more varieties of food to order for room service!

had jacuzzi and laundry room

great hospitality. laundry facilities on site.

staff, very clean, nice pool area with hot tub, fresh breakfast with a variety of options, laundry facilities

from the room, pool, gym, laundry, fireplaces in lobby and dining hall

only 1 laundry room

laundry facilities (dryers) didn t dry my small loads for more than 2 hours and they were timed

of breakfast, no self parking, wifi didn't work, and their systems were down so i couldn't check in at the time

location, good size room, nice pool, room layout.

breakfast wasn't what we expected it to be

clean,convenient area, good gym and pool,

laundry service was not collected and brought to your room.

parking garage is 2 blocks away, $30 a day to park, pay for wifi, gross breakfast

the gym is connected to the pool area and is very noisy when the pool is in use

pay for parking i'm woodland hills, no. outrageously expensive room service charges.

outdoor pool was wonderful

there is a laundry room with coined washing machine and dryer which is really nice

the only bad thing that happened was that the wifi was out for our first few days.

the staff at the breakfast area are also very helpful and

breakfast was great

nice staff, close to my business, close to everything, nice free breakfast, easy free parking

nice bed. cafe onsite was convenient. free wifi

1 grab bar in tub

the bistro bar and hotel was clean and very friendly staff

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

swimming pool area is open

loved the breakfast

wifi needs to be improved.

the pool is the size of a large hot tub

hotel is in process of getting a much needed renovation. pool was small.

wifi did not require a password therefore i did not use it for anything needing security.

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

accessibility to commercial places such food, laundry, freeway and churches.

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

i let him know i requested an early check-in

the laundry room

parking and breakfast are included which is rare in la

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

facilities in gym and having a laundrette onsite. good breakfast

the breakfast was really delicious, and the staff was all so kind and attentive

you have a wonderful location and everything a guest needs - laundry, dennys, pool and comfort.

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

onsite laundry

there is a nice laundry room, and there is a pool and hot tub

the laundry facilities were clean and easy to use

t work so she moved me into the room right next to where the hotel staff works from and does laundry out of

stayed 3 days with no towels we requested and they said they are all in laundry , it was cold their heater did

the room was very clean, wifi worked well

bedroom/bathroom/kitchenette

clean and safe. clean pool. breakfast and coffee available. spacious rooms

christmas music nov 9 played loudly in lobby depressing eating area dark and poorly decorated gym has old

premium wifi was not worth the $5 i spent to upgrade it

the wifi

no amenities at the hotel (breakfast, pool, gym, etc

pool was nice

during my 3-days stay i had 2 requests: to bring sugar and to make temporarily music lower in the gym, as i

room clean and updated. nice lobby and gym.

when we sat down for breakfast, only kids under 10 ate free

the bar and restaurant was open til 10 which was lovely after traveling

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

no laundry facilities

smallish bathroom. no laundry room. had to drive several miles for evening meal.

breakfast was so good, as well as breakfast servers

the free breakfast was great and it was comfortable sleeping there.

breakfast.

need laundry service.

dirty carpet floor no hotel lunch or dinner offered no laundry services

didn t have laundry place i would like to wash some of my kids clothes

the shuttle was super convenient and the man driving was very kind and polite

we used to stay here years ago when i would take my kids to universal

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

our room was on the 1st floor close to where they do laundry & we could hear them all night.

laundry baskets in the hallway filled with dirty laundry

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

laundry room did not work. staff said it did everytime and wasted a whole botle of soap.

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

the pool was warm & fun for the kids

free shuttle to the airport anytime it's needed

in the morning, just waited 5 minutes for a shuttle to the airport

it was a very hot day, and the little pool was packed with kids

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

laundry machines were not working properly, no computer was provided for customers to

have ice machine and laundry room

i like to have laundry facilities no

friendliness of staff, laundry facilities, cleanliness

laundry room could be bigger or have more on different floors

laundry room only on one floor.

laundry is a great convenience for families

the breakfast was great

was excellent and clean, pool was very clean with lots of seating and towels, breakfast stayed well

laundry facilities need a waiting area, but they're clean

the second elevator is broken. the laundry facilities are out of order

freezing and uncomfortable bedding and when i asked for another blanket i was told no one did laundry that

when i went to use the laundry some of them were out of order

price, great laundry room, clean nice kitchens in rooms awesome staff

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

the beds were comfortable and the breakfast was delicious!

wasn t honored, room service didn t clean my room upon request , when i called down for towels , trash to

not comfortable with kids

good with kids no microwave in the room very little fridge i don t like this hotel never booked for

laundry room

i was glad there was a pool, and laundry room

pool, staff, aircon, laundry facility, parking

they would not accommodate me with leaving the laundry open for an extra hour the last night we were there and

location, customer laundry at premises, universal studio and beverly hills is just at arms length

whole stay was an important part of our holiday and it was great having breakfast with the owners who were very

the property is located on a very steep hill, which made parking difficult since there is limited parking in

parking is tight

great breakfast and enjoyed the visit with the other guests over breakfast (they even accommodated food

parking can be a challenge

room was very bland and looked as though it may have been a converted laundry room

clean and cozy the only problem found parking is limited

small parking lot hard to park when full

parking is sometimes a little busy but apart from that it s a great place

parking was a little tight but everything else is fine.

used laundry facilities, detergent provided, change machine

beautiful and comfortable space, pool very heated, shuttle to universal, on site laundry

swim area, gym & laundry

was also handy having a fully equipped laundry room (with free detergent

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary