i was happy with the indoor heated pool, wi fi and laundry room

laundry area

loud kids in the pool

loud kids in the pool

wifi worked very well

of the double bed our 9 year old was supposed to sleep on, and we found a cockroach in the kitchen area

understand i picked one smoking and one none smoking but the bed sheets had burnt holes in them the none smoking

were on the end room, it did not hook up to wifi

), police driving through the parking lot, a frightening place to stay

the non smoking building smelled like an ashtray

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

there was a bunch of kids booked and staying for a hockey tournament i’m assuming, and they were running up

room was good and breakfast was great

clean, very nice people here. great breakfast.

breakfast was ok but could me improved.

room wasn't cleaned well food on floor, found dirty laundry in closet

they had an indoor pool and hot tub, a laundry room, a cooking grill

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

also lots of nice trails nearby and they have pet friendly rooms

my kids loved the pool. the room has a microwave, it's great when traveling with kids.

i did not use the gym but walked by it and it looked nice

breakfast was the typical hot breakfast at many hotels today

location, staff, breakfast on site

you pulled i to the parking lot there was a sign covering up an old hotel chain name, windows that had screens

clean, comfortable, quiet, great staff especially the breakfast lady and house keeping

was told twice by the front desk that each of the four floors had a guest laundry room

we love the pool and hot tub and how clean it is, and regulated with covid

having to use the overflow parking area when the property is heavily booked.

great place to stay. loved the pool and hot tub. staff really helpful

pet friendly is important to us

was in the area to run the boston marathon, so being able to use the shuttle to get the start line and be picked

the beds and pillows are amazing, the pool and bar are next level

the day staff was helpful and friendly. the room was a good value for the money. loved the pool.

the room was clean, the bed was super comfortable, and the bar was really nice.

friendly staff. fresh cookies. nice lobby and pool area. plenty parking.

dryers in the laundry room are in poor condition

clean and quiet - laundry

on-site laundry was nice too

more things to do outside for people with kids

late due to issues with my rental car and phone having us access, but i showed up at 9pm with 2 kids after they

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

great location, comfortable beds and good breakfast.

some pickup truck and trailer took up 5 parking spaces.

breakfast was wonderful

most comfortable bed in a hotel i ve been in breakfast was good staff was great

free breakfast

the gym equipment is decent. there is fresh fruit for breakfast. but that's about it.

it would be great to have an allergy notebook for the breakfast bar items.

it was clean and had indoor swimming pool

clean, comfortable beds, spacious rooms, nice little pool area and a hearty breakfast

the pool was so great

was difficult to get help from the staff, and breakfast was gone and not refilled before we got to eat

hot breakfast.

he didn't even mention about the breakfast and point out the location to me and let me know the time it was

pool was out of service

the hotel was quiet and clean with plenty of parking.

very helpful staff the room was very nice and the pool was clean

was very comfortable, shower was amazing (great water pressure and the hot water lasted forever), wifi was fast

clean, easy parking, fast check in and close to the wedding venue. it was also quiet!

breakfast was plentiful

location near laundry on first floor was not the best

fridge and microwave in our room, on-site laundry and all areas were very clean!

a welcome plus was the guest laundry

gym needs yoga mats and a weighing scale that is easy to operate

there were a large number of kids in the pool making a racket and creating puddles in the hallway outside the

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

some staff were a little rude. need to update pool rules located

it was helpful to have a kitchen set up

loved the older man working breakfast he was great

and we were sad the pool was broken

noisy kids in the next room and almost out of everything at breakfast

breakfast was delicious and they had many options to choose from

breakfast food were not very good

t think of anything negative but would have been a nice option if an oven was added to the kitchen

convenient parking

we searched for a hotel with a pool and hot tub since we had no kids this weekend

is a pet friendly hotel and they gave us a room on the first floor with direct access to a grassy area

wifi was down the entire time

the two vehicles that had all four of there tires stolen in the parking lot a little un-easy.

i wish i had brought a swimsuit, as most hotel pools are still closed

large room, flat screen tv, desk, wardrobe closet, microwave, mini frig, coffee machine, laundry services,

the people clener doing laundry at 6 am

spacious room, useful facilities (laundry, gym), easy parking, friendly staff, well located for local attractions

no pool, but nice work out room and hot tub

shower water very hot.. room clean and lighting excellent. wifi was quick and responsive.

friendly staff, very good laundry machine area

also appreciated the guest laundry

unfortunately i couldn't stay for breakfast

no wi-fi and even direct phone calls to wifi company yielded nothing; they were not

quiet and i could take my pet

the mansion is spectacular, we enjoyed learning about the history of it over delicious breakfast

comfy, amazing breakfast!

homemade breakfast with awesome fruit cup

richiard was very nice and made a good breakfast. it was very romantic

they do need more parking but that was such a minuscule concern.

was put on the bottom floor across for their laundry room and that door was open the whole time, looked dirty

tv didn t have youtube and couldn t connect to wifi

breakfast over the top, and all the employees all had awesome attitudes

nothing. thought it had wifi which it advertised it didn t.

our rooms have always been immaculate and the breakfast has been delicious

quiet, clean, comfy bed, good breakfast

kids did not stay more than 5 minutes although they had been looking forward to swimming

we where there for a dance convention and my kids stayed at a different hotel with their friends

they offer breakfast which was delicious and a great way to start my traveling journey

bed was fantadtic and breakfast was yummy

no pool, expensive laundry, very unclean

laundry fee was the highest we've ever had to pay anywhere we have traveled

just breakfast

that the pool wasn t available...

for in a hotel -- microwave, refrigerator, free breakfast, free parking, workout facility, and pool

friendly check-in, ample parking, adequate wi-fi, on site laundry, quiet during the week.

good convenient laundry and working stove/oven!

00+ for a small laundry wash that does not provide a warm or hot water wash

i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow

nice laundry bag in elevator

pool could of been bigger. maybe a hot tub or sauna.

great setup nice people and good breakfast

gym was great!!

free parking and breakfast included are greatly appreciated. coffee bar in lobby fantastic.

laundry on site

didn t get to use the laundry but it looked nice

could see their desk , laundry room and fans from lobby

laundry bin and full of towels

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

and the gentleman who checked me in was busy doing laundry

fire in laundry room and stairwell door for exit was blocked

we requested a late check out and they accommodated that for us by giving us an extra hour and a half to pack

although i paid for the wifi upgrade, it kept kicking me out of meetings and was spotty, at best

internet connection was poor and you had to pay per day for upgraded wifi

restaurant not open no breakfast no laundry on premises

hot tub and room service

it was much nicer than i expected for the price! the pool and workout room were great also.

fast, free internet and free parking made for a great stay

we have pet allergies and are sensitive to it

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

am 79 years old and had problems with hooking up to wifi, no information in the room

gym was great. room was a good size. shower was nice

i could feel the bar from the sofa in my back

great location with lots of parking

pool and breakfast

extremely clean. comfortable and a nice kitchen suite for convenience.

we made our way out to the fire pit and they allowed us to order drinks at the bar and sit outside and enjoy

we loved our room, the bar was nice, free breakfast was delicious, pool was great and the staff was exceptional

breakfast was okay

they even have a laundry area for guests to use

the amenities were very nice (pool, basketball court, laundry)

spacious rooms, new and clean, laundry possibilities

i wish there was a laundry/washer room near by in which i can wash clothes.

clean, modern facilities and nice pool and outdoor basketball court and gym

shanelle was my lunch server at the sonoma bar and she was outstanding; friendly, informative and responsive

would recommend to family s especially if u have pets

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but

there was no pool, so i probably wouldn't come with kids, but it was perfect for a couples getaway

very clean. rooms large. great restaurant. pleasant staff. pet friendly.

gum & laundry facitilies were nice too

finally my husband went to use laundry services which were listed as an amenity when i booked and he was informed

there was a washer and dryer down the hall if we wanted to do laundry

love that they have laundry onsite too($2/wash,$2/dry)

ground floor reception, lounge, breakfast area, business center, laundry and pool are all clean, well maintained

easy-to-use laundry facilities

finally a nice higher standard hotel in worcester. nice rooms and great gym.

the gym was outstanding for a hotel gym

my pet peeve with hotel rooms is the lighting

wifi was very good quality

there is free parking and free wifi

rooms, and i could not connect to their wifi there, however they did give me a discount because the wifi did

gym seems poorly maintained

room, with quite nice wifi access

laundry on the premises was a huge draw for us so we could wash uniforms

laundry area and

laundry facilities, wifi and computer with printer facilities

the bedding made me itchy, i think it may have been a reaction to the laundry detergent

coffee and the fact we went with kids and we wanted room side by side front door to front door

i had to call down to the front desk from the self-service laundry room

gave the kids something to do since the pool and the basketball court was being

parking was somewhat limited

gave the kids something to do since the pool and the basketball court was being

only 1 little bar of soap

quiet despite nearby pool area and laundry area

it had a laundry room

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

the kitchenette was nice and clean and functional except it was not fully equipped.

she helped me get quarters for laundry and provided the soap

one of ltwo laundry machines is not working.

new nice clean spacious room. hotel even has guest laundry room, i needed that.

paying for parking and laundry

nice room and the ease. and the laundry facilities

having the ability to do laundry was very helpful this trip

also, they charged the same for little kids as for adults

noise up to 2am! poor wifi connection!

had very loud kids screaming up and down the hallway and banging in my door at midnight

we went to the burger fixin's bar and they had great food

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

no laundry

no fridge or free wifi

in the room, no complementary breakfast, just coffee for a few hours and you have to pay for wifi

free coffee and wifi and good vending choices

bag for laundry

team , a bar mitzvah and they took over the entire parking lot, hotel lobby's, there were hockey kids in the

the architecture is awesome the bar and restaraunt was great as well

gym and pool

breakfast buffet very good compared to other hotels very large gym

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

breakfast was good

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

excellent breakfast. comfy beds. on point decor. helpful staff.

we only didn't have the breakfast because we were going somewhere else for breakfast but we saw that there was

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

the breakfast was great and the breakfast crew was amazing leaving it always stock

rooms were clean, breakfast was very good.

laundry room was dirty

parking was sometimes difficult but there was well lit parking in the back.

parking was good. felt safe

very friendly staff, very good breakfast, very clean

rotating breakfast selection

good size parking lot

glass in parking lot. bottles cigarette packs

it was the least expensive hotel near the race track. has good parking. that's about it.

remove crashed vehicle in parking lot: eyesore

wifi didn t always work. room ok but building run down. breakfast terrible. .

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

i was surprised by the pets but it did not affect my sleep or my opinion of this hotel

breakfast is too small, but i can t complain because it s free haha

i was told i would receive free wifi but was asked to pay extra for faster wifi

liked the mini kitchen and fridge and the ability to fix food

at 2 pm knocked on the door but no one answered, so she decided to leave the clean towels in a laundry bag

then when inquiring about the laundry they said they had it took me 5 front desk members to find someone that

sheets stained, smell of the laundry area near my room

dinner was amazing, day time and evening staff was fantastic and very helpful, pool and hot tub area was very

the water machine in the gym was not working.

maybe the central laundry dryer broke down

clean. spacious. gym is awesome. staff is great especially the valet guys.

good looking property but staff needs to be more customer friendly specially with ones with small kids

felt like they rushed us out of the room even though i put in for a late check out

lovely gym and big ballroom downstairs

handy laundry facilities (extra charge) and good sized gym with peloton bike

also, they have a laundry room but the machines there do not work well, the washing machine does not spin cycle

efficient laundry room

was that there wasn t any grocery store around within a walking distance, though the room had a kitchen

enjoyed staying here, friendly staff, breakfast was very good we liked location was walkable to landmarks in

and there is coin operated laundry on each floor but the staff had no way of providing quarters to use them

only drawback was the somewhat moody laundry machine

location and laundry facilities.

tv and gym !

no room service was the only downside but they do have a bistro.

no laundry facilities

no laundry service

there was no operating laundry service

c) no laundry services on site other than just pressing

i recommend using allergy-free laundry detergent all the time so you can advertise this and not have any guests

laundry facilities available

our room was close to the laundry room and we were smelling cleaning supply

nice to have laundry facilities and the breakfast

parking, good wifi, easy to access, great location: walmart, target, outlets restaurants are v close

the swimming pool is the major reason we booked this hotel

and the hotel offers no laundry service

booked the hotel based on the indoor pool, however the pool so cold and the kids not enjoyed it

amazing gym and pool facilities

location, walking distance to the mall and 10 minute drive to the casino

my kids coughed the whole time we were there, thought they were getting sick but now that we're home

property has laundry facility on site which is a big plus for long stay traveler

no dry cleaning/ laundry bag provided

the amenities were top-notch, including high-speed wi-fi, a smart tv, laundry facilities, and a sleek, functional

the guest laundry was good and a bonus for travellers but was an extra cost.

clean, very nice, staff is friendly, kitchen suite is amazing, great location, lots of amenities

every night you see drug deals going on in the parking lot 14

there was water damage in the wall by the kitchenette with bubbles in the wall

the parking.

wish it has better security and more parking spots

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

and if housekeeping is that proactive, how was there dirty laundry in my trash

guy in breakfast was great however front desk totally disinterested - asked for laundry nearby and was told to

brick wall; unstocked vending machine; unimpressive exercise room in basement; no pen, pad or laundry bag in

it was a shame there was no room service.

lots of restaurants close by. bar on site.

the drying machine in the laundry was not as clean as expected.

laundry room is too small and only one laundry in the big hotel

i appreciated the laundry room

comfortable beds and pillows. breakfast i clouded and good gym.

(in the kids opinions of course) but again, not the end of the world

laundry facilities for guests

laundry facility

friendly staff, room was so spacious and clean, and breakfast was tasty (full continental and other tasty bites

breakfast was definitely fair, considering it's included

great breakfast, beautiful property, great location

no guest laundry or pool

the bar located at the hotel was cool, had a band friday and saturday

love the convenience of location yo everything and my kids love the breakfast

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their

kids running around at night

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

room service and maintenance were kind

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

to come and go; staff always said hi; easy to do laundry (i was on a long trip); room was very comfortable and

onsite guest laundry, very convenient

great size room & bed, comfortable, good facilities on site (guest laundry, lounge, gym).

best if they used unscented laundry detergent

laundry facilities doesn't include free detergent or fabric softener. hampton inn does.