the breakfast was not free with no laundry and the toilet was no bidet

helpful staff , useful laundry facilities

that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

free wifi and location was great

free wifi and parking

wifi was too poor

a bit, the tv they say they have is literally 3 channels, my phone wouldn't even let me on their wifi because

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

i booked the hotel said pool and continental breakfast

wifi they gave our room to someone else no tv bugs everywhere literally slept on top of the

it sayd breakfast was included but they

sheets were stained , the pool was green, the bathroom had no hand soap and the a/c didn't work in our room so

breakfast no coffee rooms need a little tlc good cleaning bathtub dirty, beds were comfortable,,

room location was right beside laundry and at hotwl entrance

polar bar at front desk area caught my daughters attention

that the water park was out of service, hopefully next time it will be in order

was fun for the kids the staff in the water area were excellent, my daughter was scared of heights and the water

kids didn't like the noises in the elevator (normal noises that occurr), so they insisted we walk

wish there was a laundry facility on site.

) i used the laundry room (washer and dryer) which was very handy

resteraunts, boston pizza is literally right across the street and this motel also has access to laundry facilities

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

laundry room had an older washer & dryer

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

staff were friendly there was on site laundry facilities

price ice machine laundry not working

laundry on site

it had a kitchenette lots of space

room and mini kitchen were well appointed

wifi was slow

customers have access to the rooms, i did not like the idea that someone sitting at the bar drinking

beautiful lounge/dining and bar areas. room was large with good bed and shower. excellent value.

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

stayed in the family room which is larger than the standard room and included a kitchen

staff were extra helpful when needed,like the idea of having a kitchen,pool and basketball came in handy for my

laundry service not available, ice machine not available.

the guest laundry was out of order

having the patio door with our parking spot right outside made loading and unloading easy peasy also i'm a

patio doors to outside. close parking.

front desk did very little to welcome us to the motel -- no information on how to find/access the wifi, no

cheap price for people on a budget and good that it has laundry facilities

laundry on site was definite plus

giving us a room close to the laundry and turning the machine the whole night

coin laundry on site

they also have a laundry room available for a very reasonable fee $1

great tv and free wifi

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

free parking and great wifi

also the pool was a good size for us

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

having to pay for the laundry was awful it really was a bad hotel to stay in

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

i didn't like that they had a laundry room but you have to put coins in it in order to use it

pool, laundry, game room

the golf simulator is fun and reasonably priced

24 hour front desk, laundry facility and canteen were all good as well

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

large rooms good a/c, laundry in building, staff pleasant and helpful

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

wifi would have been nice, but not critical.

listening to people screaming and kids banging on the adjoining doors ruined my rest and relaxation

are excellent , the gym was first class

value, as room cost included use of extensive gym

kids camp at the club meant that there was a group of kids in the pool when we wanted to swim,

the gym was huge

they did tell us upon check in where the cheapest and easiest access parking lot was

in between the wifi router and the wifi extender, therefore weak signal

room was very clean liked having fridge, microwave, hair dryer, free internet, coffee maker, free parking

the owner was very helpful - providing a map and information for the best parking (take coins for the $4 all

clean and free parking

the wifi is not very fast and sometimes will discount

my kids could not sleep with the heat

but they should know in advance that if we are 2 adults and 2 kids, we must need more towels, soap, shampoo,

we appreciated the parking space and the kindness of the receptionist

room, free wifi, city centre is accessible either by walking or by public transportation

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

laundry facilities are near the fitness center $2 for washer $1

close to highway, laundry, kitchen

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

i liked that they had laundry but i didn t like that we had to pay for it

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

it had a place for laundry and a fitness center plus lots of amenities

the gym was awesome, the laundry room

the laundry, gym, and swimming pool were very clean and easy to use

loved the lounger in the room, excellent black out blinds, quiet, breakfast was good, liked the laundry facilities

parking was great

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

we weren't sure if it was people coming and going or the use of the laundry, ice machine room or the elevator

and close to everything , the beds were great, this location is the only one in the area with a bar , and

early check in was requested-room ready at noon! staff was very friendly

delicious breakfast, clean and modern gym. every worker was courteous, friendly, and helpful.

was up to date and had great facilities on site like swimming pool , gym and even laundry room

no laundry

laundry available for guests

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

friendly staff. spacious room. good wifi. plenty of parking. competetive pricing.

having a good laundry was great, as we had been travelling

no laundry facilities

i liked having full kitchen so i could bring some of my own food instead of always eating out

attached spa bath

spa bath was amazing

no breakfast

tv stations are basically non-existent - do not expect to put on a show for the kids unless your kids like old

a/c was far from bed which was a plus, not noisy and good price and location with a small breakfast on top with

i was expecting to find some kitchen supplies

my kids and i were comfortable

s close to bars just 5 min walk down to street easily do bar hopping and it s not far from casino less than

no amenities here when not in pool season, but that s all we needed

me with this situation and also let me stay at very comfortable room good location and free parking lots and

late check out at 12pm was an added bonus

has a small outdoor pool which i didnt expect

music, laundry machines, normal work noise , except it sounds like its in my room

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry

room was next to the laundry room

#3 hallway was smelling like dirty laundry

soon as we walked into the hotel it smelled like dirty laundry

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

clean and love the swim pool

to the falls ihop on location gym, albeit small and not a lot of equipment but good enough for a couple

spa time!!!

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

the room was very clean and wifi was good as well

wifi was a bit slow

locatiion and parking

would have been nice to know that the laundry wasn't available during our stay.

parking not included. extra charges no laundry room

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

on desk rather large in process of replacing laundry was not open,elevator jerky must

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean with a good location. laundry onsite to be able to wash clothes.

that there was onsite laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

staff great laundry faciltys great

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

loved the gym and pool

the lobby bar was clean and the service was exceptional

clean, nice stuff, wifi

perfect for a the kids

i m not sure what laundry soup the hotel uses by my skin was irritated for the whole night so i didn t

the rooms in the other building. laundry smell and dampness. breakfast employees were rude.

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

disnt have a a laundry

they don t have laundry carts

it would have been nice to have a laundry bag in the room

proper tea in the bedroom no sugar no provision for tea drinkers no access to food after 5 pm, no room service

room service

it would have been nice to have room service

soap in the tub soap dispenser and could not get the wifi to connect using my room number and surname

housekeeping, concierge said they were all in use, laundry didn't get done over night

there was no laundry service

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

it's essentially an apartment with no laundry services

hotel was dated and had no laundry facility

no laundry facility and curtain backside was very dusty, needs proper cleaning

no on-site laundry

we ordered room service for the woman to put the phone down on us and not deliver

location is 3 mins walk to fallsview casino and about a 10-15 minute walk to the view of the falls

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

laundry was available

was a family with young children doing laundry in the gym area

the location and laundry facilities

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

no on-site user pays laundry facilities

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no safe and no tea or coffee making in room or guest laundry

no guest laundry

free wifi was a nice perk as it seemed no other hotel in fallsview (with a view) had free wifi

to the action and room service was nice was fairly quiet minus a few horns from alarms on

room service was poor

(do it while not inside) vpn over the offered wifi wasn't possible

the wifi did not work..

wifi was not connected to our phones, there was some problem with the wifi and there was no exhaust

services / room servicing / attention to detail / follow up on complaints / no laundry service

great restaurant food and service and the bar menu was excellent

we have small curious kids who pick up things and want to check things out

the room was spacious. the gym was great and so was the pool. staff was amazing.

nice to have a starbucks and fitness center/pool on sight

laundry filled out hallway everyday

didn't had microwave no laundry room phone was very old and wasn't working they need upgrade with charger outlets

a staff member used the regular elevators for laundry because the service elevators were broken, and when some

no microwave in the room and no laundry facilities available for public use

trash and dirty laundry left in bags in the hall day

guest laundry and microwave on 2nd floor

on site laundry facilities

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

no microwave in the room but found one in the laundry room for our use

you have to pay alot to do laundry

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

and the pool was not available, the only down fall was our room was right above their laundry facility and was

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

we joined her over in the bar area after dinner which was cute and cozy

paper stored in the closet outside the bathroom - not convenient no air conditioning in the bar area - really

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

bedsheet and comforter smells like it wasnt wash from the laundry

i asked about laundry facilities and was told i they opened at 8am

and wifi was sketchy worked one minute then stopped

laundry in basement was useful and cheap.

the gym was great for walking to get steps in when it was pouring outside

after we had checked out and were having breakfast i realized i had lost my gold wedding band so we went back

the reception staff are very helpful and accommodated our early check in and late check out requests

we were on top floor and the wifi was not good until went down to lower floor or lobby

no laundry room on site, but there is a

* the tv is not connected to wifi * one room didn't have phone connection * the room smelled so bad * please

cleanliness, good value for money, spacious room with comfortable beds, roko tv, excellent breakfast

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

walking distance to the falls, casinos and right by clifton hill with all it has to offer

no laundry facility on site or close by

everything was spotless, and the free parking was a big plus

the free wifi was a godsend as my 5 month son could watch dave and ava on u tube

not lot of parking

wifi was strong and fast

the only downside is there is no laundry facilities

no refrigerator. no laundry on site

laundry facilities would be great as clothes come back wet and repacked

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

the rooms smells of wet bedsheets and laundry towels were not to the mark

was outdoor in the parking lot, did not feel comfortable

there is free parking and wifi (a bit spotty)

access to the room from parking

wifi

very friendly staff, free parking, comfy beds.

would have been nice to know in advanced that there is a guest laundry;

laundry

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

useful to have an on site laundry at a bargain price of $1

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

the laundry service does not exist

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

i felt like a pool would be a nice and great addition and more options on the breakfast menu

room, king bed and fireplace, amazing steam shower, the very helpful front desk staff, the room service dinner

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

there are laundry facilities and vending machines on site plus restaurants for

we spent our only full day in the falls doing laundry due to the bugs

maybe a policy around the laundry as i got abused by another guest.

location and laundry access

great location! clean room. great service. there is a laundry room!!!

amenities (laundry, gym, etc

only complaint is there were no dirty laundry bags or microwave.

it also had a guest laundry wahser and dryer for $3

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

to get ice you had to go upstairs to laundry room

the location is perfect for visiting the falls casinos and everything around clifton hill

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids,

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility

the pet-friendly policy is what drew us to the hotel and we would stay there again because of it

stayed for a night and did not have time to check out the pool and the gym which i would have liked to

also breakfast lunch, and dinner are offered at a an amazing price and the restaurant is also rite in

experience from entry, friendly happy staff early check in available

wifi was marginal at best and unusable by about 7pm on when the hotel filled up

the gym opened too late in the morning(7a). bathroom sink was clogged and held water.

restaurants were good, breakfast ok

the breakfast that was included had great options. was very pleased overall with hotel.

parking

the main floor had an ice machine with water dispenser guest laundry room available

there were laundry bags left in the hallway all day on saturday.

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

laundry room to small only 1 washer and dryer for the whole hotel.

we didn't have a laundry bag in our room, so that would've been a nice add

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one

clean room, friendly staff, laundry facility onsite, good location near highway

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

didn't like the limited restaurant hours and no laundry options on the premises

good wifi

kids and i loved the pool and spa

during this stay the pool and hot tub was closed for maintenance.

was fine except not being able to use the spa facilities

laundry facilities helped with washing our sons blanket as well

no indoor pool

the best part i think is the outdoor pool

fast wifi

pool is outdoors

there's no guest laundry, which feels a little unusual for a suites type hotel

1 parking spot to a room for business travelers sharing accomodations

it has a kitchen in the room! they were bicycle friendly

great room, very clean and tidy, nice staff....and the breakfast was excellent!

very spacious, having a little kitchen is great.

only one laundry room and only one ice machine working which were completely on the opposite side from our

room was close to hotel laundry- so a bit noisy.

room was near the laundry room so it was noisy in the morning

right from the front desk people to the people who did laundry and cleaned rooms

was checked at 2pm, and given a room next to hotel laundry room

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

near casino with close proximity to shopping and entertainment and excellent breakfast with all day

great staff,straight answer with questions,very clean. room service great job.

pool in lobby area hallways to rooms need sprucing up

third, i found it inconvenient that there was no self-service laundry option

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

the casino was closed (opens at 11:am), you had to walk around the casino to get to certain places such

to the indoor water park were not included in our price of $277 for 1 night

the availability of a laundry

the laundry room is nice and clean

thankful for your inhouse laundry facilities

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

the pool water is a little cold. unfortunately the laundry was not working during our stay.

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

everything was good. can't really say anything bad. except you need a laundry room.

laundry room

kids totally enjoyed the water park

the kids as well as us parents loved it

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

location! upgraded to king size bed and falls view room, it was clean and amazing. free wifi!

plus, it s nice that the hotel is connected to the casino, restaurants and clifton

gym on basement level quite small

noise from the floor above and kids running in the hall and screaming

my kids do not like it after 3 days as they are having the same options only

the noise level at night kids was running up and down the hallway

breakfast was very nice had what we would like to eat

parking might be tight at night, but they have 2 parking lots

no guest laundry.

laundry made it difficult because we'd been travelling for 2 days when we got there and we then had

would have been great if laundry facilities were available

we didn t have a microwave or laundry so that was a bit hard.

no laundry service

location was perfect, no problem walking to falls , inside was lovely and breakfast was great

wifi in the eastwood house was not good, seemed to be dramatically better in the main house

the location is very good: close to the falls and the casino

breakfast, friendly and helpful staff

wifi wasn t accessible although they had provided us with 2 different logins