no laundry facilities or information about the area pack in the room

we enjoyed the spa-like shower and plush robes, remote controlled candles, fireplace, and television

spa and facilities were amazing!

room was 507 - above the kitchen

kitchen design and appliances along with a modern bathroom were fantastic

room smelled like smoke and there were laundry bins outside it

also no laundry service

hotel was very festive, room was clean, sraff was great, parking was easy, everything is within walking distance

there s also a nice spa, pool, and gym area

room is in a separate building far away from front desk, restaurants, pool, parking

safety equipment in better condition, skates and skating available on weekdays, laundry piled up and brooms in

the bar was really neat and very charming

kids in the pool yelling and making noise the entire stay

room was beautiful and spacious i loved having a jacuzzi in the room as well as a fireplace and sitting area

facilities from the comfort of the room, the spa, and the 2 pools

there are no laundry facilities.

from the room to the indoor pool, sauna and jacuzzi everything is great

comfortable and well-appointed king-size bedroom with fireplace that overlooked the marina

the hotel breakfast room service was lovely and i was very impressed with the coffee and little touches like

loved the pool hot tub

there's no laundry inside the unit but there's a laundry room in a common area steps from the property

the 3 bdrm unit for a night, the unit that we stayed was pretty new, the kitchen is well equipped, didn't find

staff not very helpful, kitchen infested with ants

is was kind of a pain to have to bring all the linens, towels, kitchen towels, all the bedding.

pool was heated and very clean the property was well maintained

we weren't sure if it was people coming and going or the use of the laundry, ice machine room or the elevator

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

the comfy beds and pillows, the spa on the ll is where it is at

spa and pool is basically a small room, no changing rooms, nothing special

the pool and hot tub were great

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

loved the lounger in the room, excellent black out blinds, quiet, breakfast was good, liked the laundry facilities

the gym was awesome, the laundry room

it had a place for laundry and a fitness center plus lots of amenities

the laundry, gym, and swimming pool were very clean and easy to use

close to highway, laundry, kitchen

laundry facilities are near the fitness center $2 for washer $1

great facilities at the hotel (laundry/pool/gym

i liked that they had laundry but i didn t like that we had to pay for it

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

large rooms good a/c, laundry in building, staff pleasant and helpful

24 hour front desk, laundry facility and canteen were all good as well

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

shower curtain smelled musty missing bath mat no wifi in the room no hair dryer

the spa & fitness club are amazing we liked the restaurants excellent food & service friendly &

the pool/hot tub and sauna was great

the spa was also excellent

very friendly staff- excellent room and kids loved the pool

went many times to white oak resort, our grand kids love the pool and the whole resort

the laundry room was challenging

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

no iron to iron clothes or laundry bag

the kids enjoyed everything would live to go again

there were more options in the kitchen like tea, and stir sticks

free parking

we also had free wifi and

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased

it was clean huge with free parking lot and nice staff

access to the room from parking

however, the kids really seemed ti be enjoying themselves

kitchen staff was wonderful and sherrie the lady that cleaned the rooms was also very friendly

was ok but no closets and every-time we were asking for room service the breakfast room is under

free high speed wifi

nice comfortable and clean room with breakfast also included.

i like the new renovations especially the gym and the pool

breakfast was pretty decent for complimentary

food for breakfast was ok but with that said you do have your own kitchen in room

well equipped kitchen, renovated rooms, location, bus stop nearby

the kitchen and the provided dishes and cooking utensils were very well-equipped, which i was extremely

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down

clean room, friendly staff, laundry facility onsite, good location near highway

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one

a bit gloomy don t stay in room 136, it s next to the laundry room and the machines run at odd

room was near the laundry room so it was noisy in the morning

right from the front desk people to the people who did laundry and cleaned rooms

were placed beside the laundry room

room was close to hotel laundry- so a bit noisy.

breakfast and swimming pool

my kids do not like it after 3 days as they are having the same options only

location, staff, pool, breakfast, pet friendly

enjoyed hte pool during the hot weather

new, comfortable, excellent breakfast, nice pool and gym, well located, nice staff

room and mini kitchen were well appointed

we had a great room with a kitchenette and sitting area

i really liked the fact that there was a mini kitchen (i made myself some scrambled eggs for breaky

noisy , bar on the main floor of the hotel and they have weddings and parties

unfortunately wifi was not working well in the room, but staff promised to work on it.

the breakfast was great

ordered an uber to the casino which came fast

breakfast was excellent and the breakfast area is wonderful dining

the breakfast was excellent and the bathtub huge! we were so happy to stay in this hotel!

inn is under renovation so some of the necessities were not functional, like wifi

no laundry facility on site or close by

clean room, wifi working good.

the room had all the facilities, and parking included

everything was spotless, and the free parking was a big plus

free wifi

the laundry room

thankful for your inhouse laundry facilities

the laundry room is nice and clean

the availability of a laundry

the pool water is a little cold. unfortunately the laundry was not working during our stay.

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

here any time i travel to niagara which is quite a bit has good pricing most times free parking wifi and breakfast

breakfast was good, but would like there to be some fresh options, such as fruit, yogurt, granola

location is a+ the breakfast is amazing for being free room was very clean

as swimming pool and one coffee shop not available and part of lobby a construction site, unacceptable to

check in i was upgraded to a suite and provided with free breakfast which was a pleasant surprise

there were no ice machines working, we couldn t get through to order room service

very clean, friendly staff, kelly was amazing. pet friendly and did not smell.

restaurants were good, breakfast ok

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility

the pool and fitness centre are great

i called room service to order food and i was put on hold for almost 20 minutes

website said breakfast included and it wasn t

breakfast at the hotel restaurant,the waitress seemed like we bothered her,annoyed when asked

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

everything was good. can't really say anything bad. except you need a laundry room.

laundry room

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

the amazing pool area.

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

to get ice you had to go upstairs to laundry room

pool was

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

no guest laundry.

laundry made it difficult because we'd been travelling for 2 days when we got there and we then had

would have been great if laundry facilities were available

no laundry service

have to pay for parking even as a paying customer of the hotel and the hotel did not offer laundry service even

didn't like the limited restaurant hours and no laundry options on the premises

the internet/wifi wasn t working

the location is fantastic! unfortunately i don t do breakfast.

were able to enjoy our niagara weekend with the kids

the breakfast was great and my kids looked everything from the room to the food

the main floor had an ice machine with water dispenser guest laundry room available

laundry room to small only 1 washer and dryer for the whole hotel.

we didn't have a laundry bag in our room, so that would've been a nice add

there were laundry bags left in the hallway all day on saturday.

50 each (laundry detergent is not included)

that there was onsite laundry

clean with a good location. laundry onsite to be able to wash clothes.

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

staff great laundry faciltys great

clean, friendly with great amenities eg access to laundry and water, ice etc

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

i liked the gym, i liked the morning staff

we were offered a late check out of 12 noon or a *discounted* breakfast of 19

we had been given complementary late check out, and the person cleaning other rooms gave us more towels and

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

the laundry service does not exist

excellent place excellent room very nice breakfast

the wifi didn't work

laundry facilities helped with washing our sons blanket as well

good location, good facility, good wifi, clean room, etc.

no breakfast included, wifi issue

wifi need to be more strong.

great location. large spacious room and comfy big bed, plus early check in was a bonus !

location and laundry access

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

great location! clean room. great service. there is a laundry room!!!

amenities (laundry, gym, etc

it also had a guest laundry wahser and dryer for $3

third, i found it inconvenient that there was no self-service laundry option

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

lastly, the room service breakfast besides the tip we gaved the server, the price of the

great view of the falls. easy access to casino restaurants

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

maybe a policy around the laundry as i got abused by another guest.

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

laundry didn't take quarters as marked, had to purchase loonies.

laundry in basement was useful and cheap.

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

wifi was weak and slow

the reception staff are very helpful and accommodated our early check in and late check out requests

the gym was great for walking to get steps in when it was pouring outside

laundry facilities would be great as clothes come back wet and repacked

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

the rooms smells of wet bedsheets and laundry towels were not to the mark

they practically don't have nothing they need more items in their breakfast, they don't have a laundry so i had

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

guest laundry and fitness center

useful to have an on site laundry at a bargain price of $1

would have been nice to know in advanced that there is a guest laundry;

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

no laundry room on site, but there is a

breakfast is good but the pancake machne is not working. location is very accessible

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

pool was advertised as heated but didn t meet this claim

cons: pool was closed during our stay for renovations (not a huge deal)

there is a parking, so i didn't use the car at all

didn't dislike anything but it would be better if the motel did have a swimming pool and a dental kit, however

location, very nice modern room with big tv, excellent water pressure in the shower, free parking, complimentary

pool was broke and no balcony but nothing is perfect :)

prime location, pet friendly, clean, comfortable beds

wifi is fast when it works but it s unstable

the room was big enough for us (family with 2 small kids)

the hotel needs some general renovation. the pool was closed.

my kids could not sleep with the heat

a microwave, wifi, mini fridge and tv are all provided

walkable to the waterfalls. free laundry. value for money.

we enjoyed the swimming pool and availability of laundry facilities

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

a laundry room in the hotel is a plus

bathroom door stuck. no laundry bag.

no laundry

was up to date and had great facilities on site like swimming pool , gym and even laundry room

laundry available for guests

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

i loved that we had the spa tub in our room, it made the stay even better!

everything, like no room service, no intercom, no welcome gesture erc etc.

to the action and room service was nice was fairly quiet minus a few horns from alarms on

the staff in the morning wasn t that good also it was expensive than others without swimming pool and the

a pool would have been. nice. no outlet in bathroom for hair dryer

the wifi did not work..

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

i asked about laundry facilities and was told i they opened at 8am

bedsheet and comforter smells like it wasnt wash from the laundry

wifi is too slow.

i didn't like that they had a laundry room but you have to put coins in it in order to use it

having to pay for the laundry was awful it really was a bad hotel to stay in

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

pool, laundry, game room

pool play area and restaurant were great room was clean and comfy

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

wifi wasn't working properly in the room.

the rooms are very clean.they have parking facility and the location is good.

the parking was free unlike some others nearby, we were very happy and will stay again

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

limited bar facilities

nothing exactly, but the bathroom downstair next to the gym ran out of shampoo and bathing soap.

kids loved the cookies and the pool

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

soon as we walked into the hotel it smelled like dirty laundry

dryer didn't work tried everything just didn't work no safety bars or pull bar to get out of spa tub turn off

the pool and the breakfast bar was amazing

the pool looked outdated well the bottom did.

no laundry room

the smell of cleaning supplies and having hotel laundry stinking up the area didn't help either

i wonder did they laundry those routinely

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

free parking and great wifi

very friendly staff, very clean room and pool

the wifi was a little iffy

also the pool was a good size for us

the pool was out of use

and the pool was not available, the only down fall was our room was right above their laundry facility and was

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

to everything - falls, casinos, clifton hill, restaurants - but without all the noise and hubbub

the bed was very comfortable, loved the fireplace, the jetted tub was big enough to fit two people comfortably

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

a hotel they should really invest more money into cleaning everything including there elevators, laundry rooms

loved the laundry perks

the laundry system was really helpful too

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

it s $6 to do a load of laundry

food was simple but nice and the laundry service great

good facilities( roof top, laundry room)and friendly staff

laundry facilities a welcome bonus

there was no laundry machine like other hyatt properties.

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

location good value just no laundry facilities

on desk rather large in process of replacing laundry was not open,elevator jerky must

parking not included. extra charges no laundry room

not fault of the hotel because they send there laundry out to be