i was told the pool wasn t open yet, then the day we were leaving we saw some kids in it

no breakfast

breakfast was great ud83dudc4d

advertised breakfast, but was told, no breakfast offered since covid pandemic

loved the quietness and breakfast area, the front desk was super amazing, if ever needed to use again i would

the laundry facilities not having tap to pay. i don't really carry cash, let alone quarters.

we are living post co-vid times, most hotels have a limited not cooked free breakfast

the pool was nice

the fitness center was very private and clean also

clean pool and fitness center stocked with towels

slow internet speed and no guest laundry

soda bed, when asked if we could get a pillow and blanket i was told they were short handed and laundry didnt

bed was super comfortable, the breakfast was great, very diverse for any taste, the kids loved the pool

wifi was down when i checked in but it was fixed by the next day

selection of breakfast food

laundry room was closed

made 3 attempts to get me in a clean room with laundry service

everything that came from laundry was stained

doing laundry, etc

laundry facility was out is service

laundry facility-clean & reasonable rate, secure, police patrolled the area

our arrival two gentlemen were out in the parking lot waiting for the police, their car had back windshield

would also wish they have weights in their gym room

pool was not operating

the chairs by the pool need repair.

is a laundry room, far from places of interest, check in counter person was not courteous, anyone can go

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also

our event was canceled and our kids enjoyed being at the hotel so much we truly just relaxed in the lobby/

clean comfortable rooms, fantastic front desk staff, strong wifi throughout the property

the view faced another parking area

not working laundry ice machine, jacuzzi breakfast had no food out at 8 am.

breakfast

quite and well kept. no bad smells and parking is plenty

breakfast was not the best but there were choices

breakfast

15 minute wait at the front door as the clerk would doing laundry his job

kitchen

facilities are bad and i asked for a non-smoking room and the smell of cigarettes in the room was unbearable

sink has been messed up for a week, the tv still doesn't work properly and the wifi goes out all the time

sheets ,pillows look old , board with nails in closet , non smoking room had a strong odor of smoke

the corona virus they have not hot breakfast but they offer bottle of juice and a muffin

i was so excited it had a fireplace, however, it didn't work

friendly staff, great parking, adequate space of suites, location

it had a dining room table that had a kitchen didn't even expect that didn't need it but it was awesome

very nice staff, nice breakfast, cleanliness, provided everything that was listed

no pool no laundry and no gym

seemed to book only one side of the building so parking was very tight even for a smaller car

no kitchenette and no pool

the parking, the room smell, dirty covers, roaches in bathroom,

second time that i have seen multiple police vehicles in parking lot

no bag in room for laundry, floor in bathroom was dirty, shower didn t work, grounds were messy-not maintained

laundry on site was reasonably priced and clean

very clean rooms perfect size kitchen and amenities no bed bugs no roaches just a great place.

no cooking pans or utensils in the kitchenette. one or two can be provided to ease cooking

wifi is horrible. even the

room was clean and staff was amazing. breakfast was great.

even the breakfast lady was awesome

kids enjoyed their time, and the location allowed us to move around the attraction easily

the warm cookies the staff the room was awesome the breakfast buffet was massive

water flow leaking from faucet when showering), broken toilet (constantly running water), no wifi for entire

to lots of food choices and entertainment, free breakfast and free laundry machines and service pet friendly,

they have a very nice laundry room and gym

free laundry, very good breakfast, breakfast changes daily, free parking, good location

the gym was small

location was convenient along with the complimentary breakfast and free parking.

all the other amenities provided were appreciated, from the laundry to the swimming pool

laundry room was free an awesome breakfast as well as hospitality

the breakfast was great. so happy they had a guest laundry and fitness room.

the laundry is free and much more

ie don t say you have free laundry when nothing works

the breakfast is wonderful as well as the gym; it's worth.

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

location, in room private kitchen

location and breakfast

good choices of breakfast with plent fruits

including the swimming pool and laundry room

tokens or adding laundry cost to the patrons room account could be beneficial if implemented

indoor pool, gym, bar, laundry and so maybe restaurants and attractions nearby

pool need maintain

the room was really nice; very clean and spacious; free internet and free parking

laundry devices are old and inefficient, also the front desk doesn t have quarter exchange for

i like this hotel because it has microwave, laundry, exercise room, meeting room, swimming pool

pet check in was easy, there was okay space for the dog to walk/potty on the property

short drive to shopping clean and quiet comfortable bed hot shower with great pressure nice clean pool great on

clean man at the desk explained everything when checked in had free dinner and drinks (3 max) and breakfast

they accommodate you with fresh towels upon command and also offer free laundry

i went into the hall to ask a housekeeper for extra towels, but she told me that i had to go to laundry to grab

laundry room washer/ dryer u can utilize for free

free guest laundry facilities

nice remodeled rooms spacious and clean. laundry was complementary and again very clean.

no laundry, same breakfast everyday

beds and breakfast!! clean/safe and great location for dogs!

it was clean and breakfast was included

pool, rooms

i wished there were a bit more meat options for breakfast.

water, unable to change the sheets and towels as there had been no water to be able to do any laundry

they even could not provide me with extra blankets because their laundry cleaning room and store was closed in

a blood stain and not a heap of blood all over the bedsheets, i wonder if they ever do laundry or they buy new

only complaint has to do with wifi

noise from road. gym and spa not open. room smelt a little no fresh air.

the pool is always clean

pool was very dirty

i had absolutely not problems comfort wise, parking and checking in and out

the big flat screen tv was the best part for me and here is plenty of space for parking larger vehicles and

very clean place, easy to find and close to big roads, parking had a lot of space

property was clean and gym was open for usage.

no wifi

the pool was well kept

pool, tv, wifi, bed and shower.

the hotel is clean & the wifi is fast while the prices are cheap

big clean swimming pool great staff clean rooms comfortable beds and free wifi

no problem parking and loved the walking path as well by the water behind the hotel

night stay - not aware no room service after first night

6 days of staying and i didn't get room service a single time

very clean and plenty of parking

wish the pool had been inside

no self-serve laundry

laundry service was quick (overnight) but pricey

9am - should do it until 10am), in exclusive, everything needs to call front desk to get it (like laundry bags

no microwave in the rooms and no on site laundry facilities

no laundry room.

staff laundry services

the wifi kept cutting out.

parking close to the entry

the pool was small but beautiful.

was great customer service, nice working gym and clean fresh room

simple tasks like getting a printed receipt, giving laundry on time, giving complimentary water etc etc seems

a more thorough vacuuming and a microwave and a little frustrated there were no plastic bags for laundry

access to the pool was also broken =( the main reason why i picked this hotel is that it has a laundry room

the room service staff was prompt.

i like that the pool was on my floor

water no towels for pool, wouldn't give us an extra bath towel to use - said they were all in laundry

the breakfast. eggs cold, sausage not very tasty, juice watered down.

garbage all over the parking lot

i liked everything especially the free parking

quite, clean and very friendly staff. very happy with the choice of breakfast

i did not like about our stay was the cleanliness of the laundry room

no breakfast offered

breakfast was great

kids running on the floor above or folks walking can be heard

the bar wasn't really open or stocked. probably shouldn't advertise as having a bar.

the cleaning staff took my personal pillows and they were found in the dirty laundry

environment, shuttle service and staff

i like everything about the hotel most expecially the shuttle bus service

brittany at the front desk was great and so was jimmy the shuttle driver!

there swimming pool was dirty , most of the ice machine is bad .

no laundry room, buttons in the elevator were broken, only one waffle maker worked, so there was

says kids are free, but still continued to charge us an additional $90 on top of what we had already

gym equipment is not functioning. check out time at 11 a.m.

at the hotel so i did not stay due to the fact that the hotel was not family friendly and i had kids

the wifi didn't work well, but the hotel more than made up for that

did not eat breakfast. hours were to early.

very poor breakfast and if you're late you missed it (no replacement)

just breakfast u need to wake up at 5am to enjoys

the facility and my room were very clean and the parking lot was well lit .

it didn't have the kitchenette like it said when i made the reservation

turned the ac on and showered (the towels were very stiff, no way they had good laundry detergent) and got

parking was a little tight due to the limited building space, but compared to the sun suites (which

music in parking lot, constant foot traffic, fight downstairs

wifi on and off in room

parking lot it s a little small but not bad

laundry room.door was broken

my biggest complaint and it wasn't anything under their control was the parking garage across the way seemed

that the breakfast didn't come with the reservation.

bar was closed permanently

i did not like is not getting what i booked i booked a smoking king room with spa and they don't have smoking

laundry services aren t expected everywhere, especially 3-star hotels, but when i saw a laundry

the cold weather, that we couldn't enjoy the pool area.

bar next to the restaurant was great

parking lot can get crowded during poker events, requiring to park on the meadow

they also texted me the wifi code as well

easy to navigate the laundry services which are reliable and efficient

the reception area was simple and clean, and there s a nice pool at the back of the hotel

gym awesome

cleanliness, and gated parking

well lit parking lot and security coded parking gate

breakfast was good

the staff was welcoming and cordial. breakfast was satisfactory.

clean, welcoming staff, safe with security on property, and free parking.

and no bathtub, had small kids and would have preferred a

parking was a challenge.

the laundry machines didn?t work, the room was hot, no management on site

the laundry room didn't wash the cloth right

room was spacious, staff were friendly, free breakfast was good, nice lobby, love the laundry

old things lift not working very old laundry

sheets are not clean / not dry yet from laundry

comfortable beds. laundry room, and machines. friendly staff.

it smelled of laundry soap which implies that it was fresh

for travelers, the small, but efficient gym was good to keep daily workouts on schedule

the wifi in the room was pretty good for work

feels a little awkward to get to but it's not that big of a deal, plus they have their own parking

everything was clean food was good. beds was clean. and laundry was also clean.

the staff. they are greedy and rude. the laundry is not clean and they brush you off

this location's wifi and tv programming is bad, if not the worst of any hotel i have ever stayed

that i guys don't serve breakfast but it says online you guys do, please fix that

nice pool, very nice staff..felt very safe and location was great

the laundry room noise was right where our head was while sleeping so we heard the washers draining and

loved the pool, gym and guest laundry facilities was much appreciated

the swimming and gym facilities were available and there was a restaurant available in walking distance

the pool heater was broke

had to walk thru the kitchen and staff area in order to get to lobby

hotel appearance, when we got off the elevator to the right trash on floor, a big crate of laundry, weird smell

they also have a fine laundry facility

the free breakfast was very good

i feel the morning breakfast was limited. maybe adding some pancakes and more fruits.

full size fridge and microwave along with full kitchen

given a giant rolling laundry bin to move my bags into hotel

the room, tv, kitchen accessories, convenience and bed were very good.

that you need for comfortable stay is there, refrigerator, little kitchen, spacious room with two tables, safe

front desk was notified so they wouldn't bill me and the did anyway, along with unjustifiable pet fees

the breakfast was too sugary

very clean. delicious breakfast and the laundry room. made the stay very comfortable.

no designated area for trash and dirty laundry drop off, since no housekeeping was available due to holiday

wanted better breakfast instead a bag,,also i didnt have a middle blanket on my beds i had to go ask ,maids need

and we really enjoyed the breakfast

the breakfast buffet ends at 9, so don't sleep in!

the staff was it was not clean at all and you had to bring your old towels and sheets to the laundry and change

no fridge no microwave no wifi

location, parking and staff

no elevator, no wifi, no breakfast, no microwave.

weren't enough wall socket plugs, nite male worker was very rude , lot of activities in the parking, elevator

laundry facilities on site, good breakfast options

laundry facility was not working and pool was to cold and the trash outside was stacked up so high

they leave the front desk to sit in the guest area to play on their cell phones or use their wifi for use of

laundry facility was not working and pool was to cold and the trash outside was stacked up so high you could

pool was freezing and the air conditioner in the pool room was freezing as well

it's a non-smoking hotel a lot of bums and drugs at it servicing through the halls no swimming no laundry service

a do not disturb sign on the door when we left left laundry in room and when we came back laundry was gone and

maybe the laundry

breakfast was great. hotel was very pet friendly.

room service every day well cleaned

i liked only location and laundry.

used the guest laundry twice which was

if i really had to be nitpicking anything i guess the guest laundry area could ve been bigger cause it was

breakfast eggs were disgusting.

wifi, free breakfast, free parking, safe

rooms are nasty laundry smells burned it s not up to date on pics and no elevator

laundry room was never workable and automatic glass door seems to be very lethal, wanting to shut

customer service is below zero, gym is out of order, pool is dirty, laundry is out of order, no cleaning staff

there was coffee but no coffee machine,the laundry was not

three nights and had to bring our own laundry to and from room to desk to get fresh linens

laundry machine and dryer were broken by the time we stayed, which was very annoyed because

the front desk girl and the laundry lady

parking

property was well lite, parking was good, the hotel was well kept, i would stay at the location again, it's

the free wifi didn't work in the rooms which was a little tough since the purpose of the trip was

i dont think they laundry the towels and sheets

many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

kids loved the indoor out door pool, we thought that was very nice swimming thru both, we did wish

really nice lobby, great housekeeping, kids liked the indoor/outdoor pool

the room service guy

laundry out of order

is bad , they shud start laundry service pandemic is gone people who are working professional has no time to do

laundry room clothes take forever to dry

the lack of coins and resources for a paid laundry room

parking is a little tight

the staff was helpful and i loved the market place and free laundry!

one of houston's busiest streets westhiemer and just outside of the beltway 8, great value, free laundry machines

highway was dirty because they was remodeling what i paid for i did not get i couldn't use the laundry room cuz

this is the 3rd candlewood suites property i have stayed in the last 30 days and even though the laundry machines

next door guest making noise, people standing outside parking lot at night.

everything breakfast to

parking, shower water pressure

computers never worked washer and dryers was broken all the time elevator was out all the time pool was green

gym was a nice size for those vacation workouts

the breakfast has few options

room was very comfortable and quiet, our stay was very relaxing and the pool was nice too

the workers were really nice, the bar was great as well.

bar wasn t even open

didnt know wifi password, elevator not working, washer/dryer not working, only had waffles for breakfast and

the onsite gym/workout room needs equipment and the elevator was hot and stuffy

full kitchen, separate sleeping room from living room

no room service

nice room my kids loved the pool and basketball goal , breakfast was amazing

the 2 bedrooms and 2 bathrooms with full kitchen and sofa bed

nice room my kids loved the pool and basketball goal , breakfast was amazing

no laundry service

not enough parking

but we want to stay next to our kids room

my kids were super-disappointed

but we want to stay next to our kids room

my second day the front wouldnt give me change for laundry room

rates keep going up,some of the staff have poor customer service,i wouldn't receive all of my laundry or wasn

price of laundry facility

laundry detergent spilled allover three machines and it was never cleaned

a first responder and i needed to check in early after getting off at 6am

laundry prices are high. though i don't know what other hotels usually charge.

pool was a little cold while we were there

the breakfast

was a great place to take the kids and let them play in the indoor pool and hot tub

it is convenient, cost effective, clean, provides breakfast, cosy and the poeple are welcoming

the breakfast was great and laundry & gym was a bonus 8 used both very clean

the breakfast gave me and my kids gas for days and last but not least the reason for our hotel stay, the pool

breakfast provided several options

pool was very nice and clean

comfortable room and our kids loved the pool with a hot tub and drinking fountain

no laundry machine

coverage, poor and weak wifi, no more breakfast as advertize, had to ask for soap, toilet paper, light blub

room had no wifi, microwave, refrigerator. had to use microwave in lobby.

wifi, tv, plug ins, lamps didn't work

has no wifi and very bad service at the reception

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case

laundry is not clean

indoor gym was was convenient and the room size was nice.

parking was right by the rooms for easy access. right next to walmart too.

convenient parking

i asked for a smoking room but didn't get one

didn't eat breakfast but the mattress was a little hard.

the receptionist was very nice, the hotel is right at the beach, good breakfast with sea view, hot jacuzzi

the room, kitchen and bathroom have a nice design. fun retro looking fridge and microwave.

kitchenette

also, they accept pets with a $20 per pet, per night fee

the room had a kitchenette: electric stove, fridge, and a sink

lack of kitchen utensils

* effective and cheap laundry service * morning breakfast

the parking lot light made our room so bright at night time

was great the staff was professional and the room a/c worked really good i also like the kitchen in the room

breakfast was enjoyable, and i appreciated that the hotel had a gym, pool, and business center

pool need to be tended.

there was no pillows, no wifi, no towels, there was cockroaches, dirty bed sheets, no comforter

time is somewhat shady with some people smoking and loitering outside on the stairs or on the parking lot

after settling in the room, i decided to get their wifi info

internet wifi was very poor and keeps disconnecting

many parking spots in lot and we saw few other guests

they said all bath towels are not clean and no laundry is done

the kitchen area is just unique

only thing i didn't like were the kids running up and down in the adjacent room and a dog poo'd on the hallway

i wish the pool was heated but it is a really pretty pool that should be awesome for summer

full kitchen with flatware dishwasher

husbands and my personal laundry bag with our clothes in it was taken from our room when we were out, housekeeper

on the building is very poor the air-conditioners don t work properly the dryer for guest laundry doesn t

but to make things right the staff allowed me to finish up my laundry using staff laundry room

breakfast needs more tea selections ;)

and, free breakfast was excellent

laundry room washer was not working properly, coin machine not really functional

no onsite laundry. television did not operate properly when changing channels.

the laundry room was out of order, after they told me i can use it

the laundry machines did not work, had to go next door to do laundry (this is what the front desk

back parking was a little scary

very nice staff, nice room, bed was super comfortable and they have the option of smoking rooms.

wifi is extremely slow, cant really stream or download anything at 4mbps download

i booked a smoking room and was given a non smoking room

the room smell a lot like cigarettes and i asked for a non-smoking room

courteous staff were on point. breakfast was good

the breakfast was good but you need to get there early to get the best choices

i got my truck broken into and the pool was very dirty

no towels no room service

the pool wasnt clear and had algae

rooms are roomy and has kitchen in them.

small cockroach, kitchen sink was rusted, a cuple of stains in top of toilet

the kitchenette and the location

free wifi, place was clean.

wifi only barely

bed were hard and lumpy. the kitchen floor was so sticky i mopped it.

fast wifi

the room was really nice and clean. loved the mini kitchen and sitting area in the room.

nice breakfast and ready earlier than expected. great location and quiet, comfortable room,

location, breakfast and free parking

love the fact that they have on site laundry area

my room had been a smoking room and there was that smell

weak wifi may been my service but still was ok

was a man yelling his head off in parking lot 2 am

good location , nice pricing . well lit parking lot .

subjected to constant loud traffic, revving engines, squealing tires, vehicles loitering in the parking lot,

i like that my pets was able to.be there without me paying a pet fee and the room was clean

the bathroom sink gurgled into the tiny kitchen sink, through the connected exposed pvc pipe

the pet relief area had so much garbage on the ground that it was too much trouble to use it

i just wish tenants would pickup after their pets

bed size, shopping and dining convenience, bathroom, and laundry

they also had laundry facility on site

put me next to the laundry room and was loud starting at 6 a

big room, onsite laundry facilities.

parking. we came back late and couldn't find any parking.

the pull out couch was dirty with trash still behind it, the pillows smelled like sweaty laundry

didn't realize it was a pet hotel so having dogs barking at night or doors slamming at 4 am to let dogs out was

there was only one bar of soap for both shower and sink

the pool was open until 10pm

wifi needs some maintenance

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

amenities offered such as the equipment in the weight rooom, some of the washing machines in the laundry room,

free laundry facilities

issues with laundry room

the kitchenette

breakfast is made fresh every morning and staff is super nice, the guest laundry barely worked,and the housekeeping

missing was bagel and cream cheese surprised by the need to pay for the laundry machine

laundry facilities on site extremely

did not like the laundry room.

breakfast is nice and there is laundry service. close to shopping center the galleria.

it woke up everyone including the kids

customer service, good breakfast, nice clean rooms with full refrigerator, dishes, microwave, sink, sooooo very

could do better with the breakfast options. we just had coffee.

a larger than usual sized fridge was provided in the small kitchen as well as some kitchen utensils

at this place there is nothing to not like about. only one thing, i wish the pool was open.