nothing the stay was great! wished to stay longer and to use the pool next time!

breakfast was awesome with many choices for everyone

95 for premium wifi and it kept disconnecting

location for my itinerary secure parking quiet although relatively near high traffic

free parking was also a great bonus

the pool is great and the location is close to shopping and dining

get a suite at marriotts because of the size of the room and the double sleeper soa for the kids

cool gym

the pool area was clean and pretty, gym was good quality

ladies at the desk and bar were non friendly.

breakfast was great and the location was good too

only drawback was parking- although street parking was not difficult to find

breakfast included homemade banana bread, a very nice touch

it is also wonderful for working - plenty of room, access to kitchen, easy parking

since no one else used the kitchen besides me, i was able to cook a lot

the cocktail bar was amazing, special thanks to sergio for his creative cocktail making skills and to tierra

the bar was excellent and the food was good

the gym was well equipped with nice cardio machines(treadmills,elliptical,1 stairstepper,etc)weights

hotel does allow pets, which is great

it would have been nice to have towels at the pool

there's also laundry on the first floor and ice makers one each floor

no room service. no laundry service- only self laundry

no dirty laundry bag

spa and pool, good secure parking

we didn't have an opportunity to try to breakfast yet but there is coffee always available and also a limited

the laundry room was good . and my room was fine .

i also like that there is a laundry and price is acceptable

some kitchen facilities it was very odd that there was no plates, cups or cutlery so there was no way to

was expecting a full breakfast like other places

bed was comfortable and the wifi worked well

there was a stuff up with my laundry and it didn't get laundered, but these things happen

the gym was clean and had some new

been nice to have a coffee maker in the room (instead of needing to purchase coffee at the coffee bar that closes

there is no lobby, no gym, no breakfast room

we loved the candy bar and shuttle

the laundry accepts only coins and some of the staff members at the reception were rude

we appreciated being able to use the laundry/washing machines and getting quarters from the front desk

and it wasn't a laundry soap smell it was actually cologne

need room service we were hungry after our event and all was closed

employee, from the valet attendant to the woman who checked me in and the room service attendant who delivered

badly designed - water flows into the main bathroom due to the slope something you use in your laundry/ shower

the pool area was very comfortable and the rooms were spacious with nice views

to the pool for the disabled was non existent

no problems with cleanliness as room service did an excellent job of keeping the room tidy and the bathroom

very clean and well eqipped room, good location and useful shuttle service

beautiful balcony and bar available

when walking up to our room we could hear a dog barking in the room across, but nothing in the night

pool

we brought books and magazines to relax at the pool, something i had been looking forward for for weeks

late check out (no problem

kids keeping us up all night & running around every where

wonder how they found themselves into your kitchen

the room service was delicious, the breakfast buffet was worth every penny and the pool was clean and a perfect

manhattan bagel. 24 hours the gym room was comfortable

breakfast is not so good

facilities (elevator, gym) were a little outdated but still useful.

small pool but i lived

wifi was easy to access (no pw required) free parking very important

we got a cup of yogurt with fruit but the next day, their was a different lady at the breakfast bar and she

pool

laundry room on 2nd floor worked well

on site laundry if you need to do any

helpful staff and guest laundry facilities.

ich i did not use)

being charged an amenity fee to use laundry facilities and gym

property had everything - pool, gym, laundry, drinks

they had a laundry facility which was also nice

property had everything - pool, gym, laundry, drinks

parking, breakfast times, check-in all were explained and check-out was perfect, just leave keys at

they are pet friendly which is great

check in was underwhelming and same receptionist told us laundry put on on saturday would be back same day or

restaurant and pool

loved the bar with live music

everything, the room the service the pool the good!

there was no room in the bar to put your own stuff. the bed was shaking.

was a bit weird - water took a long time to drain out of sink and bathtub no laundry facilities no kettle or

when we asked there is a laundry bag the front desk said there is but when we checked in our room we can find

on site laundry facilities, they do have dry cleaning services that can be scheduled for same day pick up

gym was nice

the bartenders in the lobby bar were quite rude and inattentive

we had an issue with damage to one piece of laundry

service at pool side grill was poor

expensive parking - pool filled with kids and adults one has no sun so not an option, and lifeguards kept

some people were not wearing masks when going to the bar to order at pool area.

exceptional, we always stay there in houston gym, tennis and walking

the gym is outstanding, as is the pool area

reception, very good clean room, pool very well

great location. very quiet. the swimming pool and gym are great.

location, the bar was nice, and the food was excellent.

a heated pool or jacuzzi to relax would hav been nice

my room was across from the laundry room and starting at 6am the door was constantly slamming ..

there was no self service laundry for guests

does not have a laundry service for guests to use

no foot towel, laundry bag or shower cap. sink stopper not staying up. drip in shower all night

laundry service wasn't available

those fees are ridiculous, i did not use the pool it was too cold, or the exercise room, and the laundry still

also a very good gym facility

very luxurious. huge room. great outdoor pool area. free breakfast. excellent location.

the wifi worked well and was able to be used on multiple devices

breakfast was good. the hotel went above and beyond to make our stay a good one.

they have a fitness room, laundry room for guest and a pool outdoors with a beautiful view and peaceful sitting

bonus for having a small kitchen and fridge in the room for snacks

price, size of room, kitchen

hot breakfast

breakfast was ok

cleanliness and very friendly staff. good breakfast also.

parking & breakfast both expensive!

no breakfast and no parking only valet

yuck:( the bar had limited choices for alcohol

very handy to have a bar and restaurant on site which was good

we got room service for dinner and it was delicious

the breakfast was my favorite

perhaps the hotel could expand the small cardio room to include a small gym

cons of being in a historic hotel: - only two lifts (and one was unavailable during my stay) - gym within the

breakfast was amazing

will say that when we went to the bar downstairs, the staff was not as friendly in there

comfortable and had everything you could imagine, from a tv in the bathroom to a fully stocked bar to make a

excellent breakfast. we used 2 restaurants - steakhouse and seafood one - both very good

sad the pool closed at 8:00, thanks covid!

service at the pool very poor. took so long for chicken tenders, kids pizza and a coke.

i gave in a bag of laundry to be washed fairly urgently and they forgot to send it off, so it didn t come

i had a massage at the spa and the spa

there was no wifi

pool , bar and restaurant and spa in this building i loved it

room service and hotel attendants were very kind.

they also had laundry at $1 us a load which is as helpful and great workout room

pretty small hotel, small pool and gym

love the breakfast, pool and gym!

indoor pool24/7 gym free breakfast and overall clean facility

breakfast was good with lots of selections

the restroom inside the room is outdated. there were no disposable laundry bags inside the room.

gym and hotel room were the nicest part of the stay.

i would've liked the bar to be open.

dated room. expensive parking. got charged for wifi i never used.

the room was small. i had to pay to use the wifi.

hotel was clean. the staff was super helpful and friendly, especially with kids!

thought is if i were with my kids, they’d want a pool

no space for kids

the luck of breakfast buffet because of covid 19

room service was great and helped us out with several requests during our stay

the laundry services

a laundry room

nice that they have self service laundry

hotel offers self laundry service which was very important to me

the laundry rooms dryer wasn t working

there was one day we couldn t get towels because laundry hadn t been done

don't know if it was the laundry shute or elevator or what, but i was awakened several times in the night by a

room was located on the 9th floor and the door next to our room was the laundry shoot room and at 3 am that door

room was next to the laundry shoot

facilities, even when gym ad in the elevator, no equipment available, gym closed

best hotel coffee in the us for free! very very nice hotel, laundry, early check in.

were supernice fitness is great free laundry table 7 restaurant food - all delicious and

spotless room with clean comfortable bed, great location with free guest services including free laundry

laundry

clean and comfortable room, free laundry and coffee, staff is very helpful!

shower, the stairs, no laundry and amenities

you get a freaking kitchen with a stove and fridge plus they have cookware and dishes there for you

unclean, wifi didn t work, long black hairs in the bathroom

furniture is very old and not really clean , room service wasn t as expected

our room had a big kitchen with all appliances included, the bathroom and the room were both very clean and

also no laundry bag to put dirty clothes in

early check in was 40 bucks.

the free breakfast very minimal never any bacon

breakfast was nice. lots of choices.

breakfast was full one morning

also ppl outside are loud (screaming whooping) and there was a fight with some drunk kids in the hall last

bar was a riot

location, quirky little hotel, great bar and staff, clean and affordable

properly, the bathroom is not very private (barn doors that don t block any noise), and the wifi was pretty

apart from that the bar is great and valet parking is easy

the hotel outsource the laundry and i realized that i lost my limited edition shirt

we barely had to use the car since some places were walking distance from the hotel

roof top bar gave a beautiful view to the city

double charged for room service

no restaurant or room service due to covid

very nice cozy feel in the bar area

no brochurrs for ordering room service

he went above and beyond for our kids

bed was super comfy wifi was very good

only thing that i did not feel comfortable about was that the hotels restaurants in the pool or not open because

laundry was broke

the gym i m a gym fanatic

the breakfast was great

the staff is friendly and the hotel has a great gym

usually book hotels based on the gyms which i use a lot

i had the room with the spa tub

is no pool

the complimentary shuttle service was perfect because we went to the rbd concert and made it just in time

friendly shuttle to downtown venues

a pool would have been the perfect amenity

the bar had awesome wine list which i was warmly helped with in picking right white wine

jose at the pool serves others

gym and spa are quite well equipped and staff is excellent though area is not too big

order late night room service and could not get them to answer the phone

area of swimming pool is not adequate, for my opinion, to the rest of the hotel and the swimming pool is quite

i loved that doing my laundry was free!

laundry

good breakfast. very clean and polite service. very comfortable.

we were located facing the pool and the freeway and we didn t hear any talking or traffic

the lobby and bar areas were nice and comfortable, and they had an excellent selection of drinks and food in

the laundry and the grecory prices are too high compared to 3 stars

free laundry machines.

breakfast, washroom , laundry service , location all were good

stole our clothes from laundry, not anticipated from a secure facility

free laundry, pool and gym

hope they had laundry facility here in house as the guest can use it when needed.

location was good, room to improve on breakfast

the free breakfast is a nice touch at this price point

didn't see any breakfast or even coffee when i checked out about 645am

parking lot was a little tight

no laundry bags

you need to request at the front office to have your room cleaned and deliver your laundry, i tried calling

no hotel laundry services

5 star hotel without a functioning in house laundry room, come on guys

self laundry room could have more machines. gym could have also more machines.

the hotel bar was welcoming and the bartender great

staff was great, restaurant onsite was perfect also the bar was amazing

lobby bar was pretty good as well

also, we were pleasantly surprised that our pet was

staff and bar were outstanding

the laundry facility was an added bonus

breakfast could have been better, as well as some equipment missing in the gym.

the pool

breakfast each day reduces the mental load of going out and finding somewhere to eat

great location, amazing breakfast and very caring staff!

broken laundry facilities with no detergent supplies available

absolutely loved the breakfast buffet and the size of the dining area and the laundry facility

pool was closed our entire stay and room service took a little long to arrive with towels and face

breakfast omlet bar was delicious and the gym has a good amount of equipment for an adequate workout

the made to order breakfast was really good

the pool was great and relaxing

m pretty sure it was a group of kids staying there but i don

ordered room service and asked the guy to give me the food at the door and not walk all the way in, however

we arrived with 3 kids front desk agent said this is what i was told to only allow for u and refused to give

efrin the pool bar guy was amazing! he was super nice and helpful.

there s no laundry bags in room. everything else was excellent

the guest laundry was an added bonus

they also have a laundry room

in room service, laundry, delayed turn down service was shocking

of full access to the guest laundry

was a power cut one evening when i was in the gym (around the 15th or 16th june 2025)

they didn t do room service during our 2 night stay

the room service was fast

also, the room service delivery person forgot my drink and i ended up having to go downstairs stairs to the

gym was so-so. lobby could be warmer feeling of design

we were very surprised at the size so someone traveling with kids or 4 to a room should be aware of this

later i was doing work on my laptop when the wifi dropped while saving a document on the cloud and ended up

very nice bar area and restaurant on the property

free shuttle rides within 3 miles

we were very surprised at the size so someone traveling with kids or 4 to a room should be aware of this

there is a laundry room on site

secure car park and laundry facilities also

got a laundry mat and stairs was also safely inside

the ones at the laundry did not work and front desk did not care

a kitchen to prepare food access to laundry that charges at a reasonable price didn't expect range of tv channels

nice rooms and awesome gym overlooking the houston downtown area - include a starbucks on the ground floor and

breakfast is wonderful

it was downtown and close to every thing. nice pool for people with kids

hotel, amenities and gym

no pool to lounge around there was a lap pool felt like a gym but great view

excellent breakfast, great location downtown and has swimming pool and laundry facilities.

what can i say for me everything was excellent, breakfast is was super doper.

wifi connection shared between hampton and homewood suite is bad

location, breakfast, pool, convenience

love the variety of the breakfast. the bar inside the hotel. and the awesome and friendly staff.

a guest laundry wonderful

wish all hotels would use some bleach on their sheets or some laundry detergent i just don t feel that any

they have coin laundry and breakfast

thought they offered room service, but they only offered laundry service and they call it room service

next to me had kids

no guest laundry. no vending

staff at the front desk and the hotel/restaurant bar were all exceptional

the lobby bar was a little slow but they were nice enough

bar options after concert hours along with food options

noise coming from bar area

underage kids had to continuously be told to get out the hot tub

clean, lazy river is cool, gym is nice

the kids enjoyed the many different

no a variety of food on room service menu

i had a great view of the pool and the city , the room was really spacious and clean.

laundry on site and breakfast

no water in vending no tv channels for kids

one treadmill in the gym didn't work

breakfast was delicious

free breakfast

lack of refrigeration and more microwave options as well as old laundry equipment for guests

i had a late flight on the monday and the staff where happy enough to provide a late check out with no

the breakfast was wonderful and the gym and pool were nice

i triiiped on the pavers outside exiting the pool

limited wifi for devices ! can you imagine a hotel with sheraton standards without free wifi?

found bed bugs and had to switch rooms at midnight and pay for laundry to kill any bugs

clean hotel, good staff, plenty of parking.

in the entrance there was a group of men smoking w**d and making feel not safe for me to get my kids out of

property nicely decorated, clean, had a nice gentleman at reception, and a good gym available

i love the swimming pool and the great room service

was a very bad experience overall with the room being smelly, business kiosk always down, guest laundry not

awesome hot breakfast buffet

the wifi was very weak. had to stand at my door to keep connectivity.

there were a couple of small issues, the main one being the wifi

pet fee was high

sent some clothes to the laundry and they lost my suit

hurricane harvey and no laundry service.

i didn t eat breakfast but i had a wonderful view. the staff were perfect.

enjoyed the pool area

the suite was beautiful, rose petals leading to the bedroom, a huge rose petal heart on the bed, a card of

picked this location due to the advertised full kitchen and laundry

convenient, quiet, well, stocked, kitchen, clean, friendly staff.

trying to find parking

the morning breakfast was great by the way

really good breakfast, pleasant staff, especially front desk ud83eudee1

not the best check-in. housekeeping is very poor. worst laundry service

laundry over the weekend

parking was confusing.

cheaper parking

good location, comfortable bed. very pet friendly

the pool was also clean and at a great temperature

the staff was great, and even though it's was not fully operational, the restaurant, bar and house keeping was

free wifi was great and would have been much more stressful without it

shuttle service umbrella etc is limited with availability and cannot be provided when you need

i love the gym and pool area. the bartenders downstairs were definitely on point.

the entire time, no coffee pot, found out the microwave was downstairs in another building by the laundry room

every where, barely any tv channels, no refrigerator in room like stated and a burnt microwave in laundry

king size bed, fresh towels, large tv, cameras, gated parking lot, 24 hr security.

the parking lot needs to be repaved

good wifi, cheap

also there is no fitness center or laundry facility

veral weeks ago)

way to give my best friend and i an amazing room with 2 queen beds, a separate living room, and a kitchen

the room service was great!

the beautiful colorful lobby and the room....plus room service was very fast.

after i checked-in i requested express laundry service for my business meeting next day and woje-up my laundry

away from the laundry / dry cleaning service

in room & phone not working, moved to another room - sink not draining, no shower gel or shampoo, laundry left

not have laundry room,the rooms not have microwave and the parking it's to expense they not have

bar, restaurant and room service were super convenient as was the valet

the laundry

breakfast, laundry service

there was no laundry facility on location to do our own laundry

place dominated by families with young kids and party goers coming in at all hours of the

booked two rooms for us and the kids and they managed to get us adjoining rooms

my room was nice, and conveniently located on the floor with the guest laundry, which i used during my stay

rooms, friendly staff, good fitness center and a laundry

the hotel can add more laundry machine and dryer

the breakfast waffles were good and the bed very comfortable. good quality toiletries.

old furniture low equipment at the gym

had issues with the laundry, and paying to park seemed a bit ridiculous.

the made to order breakfast.

services breakfast and rooms were on point

wish the pool was open later than 10 and that they would have towels in there already

the breakfast was great the complementary drinks

was laundry on site, kitchenette in the room, and a parking garage for guests so you could park in the

very accommodating with regards to the requests that i made, the hotel has all basic amenities (laundry, small

they provide a laundry basket if you need to wash, a ironing board and iron as well as a hair dryer

the laundry machine ate money

location, friendly staff, comfy (soft, but not too soft) bed, free parking, on-site laundry, kitchenette

pool was clean, a little too cool for the children

pool was too cool for my grandchildren and i to stay in very long

the pool and bar area closed because of what's going on.

the little gym was like a meat locker--so cold!

the pool and the gym

did not swim but pool looked nice

there was a free wifi but sometimes i couldn't connect.

was under construction laundry facilities were closed many ice machines (tried several floors) were not

pool needed cleaning

gym was under construction laundry facilities were closed many ice machines (tried several floors)

the location the breakfast the pool

the gym is incomplete and inadequate

don't count on laundry services, they no longer have washers/dryers as advertised

was no ice on our floor and no iron and no would answer the phone in maid service or laundry for an iron

stayed on the 9th floor close to the gym

i loved the pool and the people was amazing

plus the fully stalked bar was a nice bonus at the end of the day

was a small laundry room with $1 each wash/dry which was very helpful

room service was great after a long shift at work

the charge for room service.not so nice

th dang prices & limited options at the bar & restaurant.

amenities were superb, including heated indoor pool and fitness center with peloton bike and water rowing machine

plus the fact that you have laundry facilities

laundry service messed up our whole weekend for my in laws wedding

nice gym and a little pool as well

rooms have nice decor, and are quite spacious. great staff. good wifi. 24-hour pool and gym.

only stayed for one night and the wifi was out fir the most part

laundry room was small

clean, they have a very nice gym with sanitizing wipes and cold towels and water, good outdoor pool, very nice

that bar and kitchen closed at 11 and there was no room service after 11

clean, they have a very nice gym with sanitizing wipes and cold towels and water, good outdoor pool, very nice

the restaurant and bar had great food and drinks

it came with all the necessities of a kitchen but had no stove!

pool gym was a plus

the indoor pool. loved the view.

i didn t a chance to use indoor pool ud83dude2d

my kids enjoyed the indoor

laundry service could be improved, i was there on an emergency

the gym was very goo

pool was closed

i also loved seeing all the pets at the hotel

more ev chargers

missing was bagel and cream cheese surprised by the need to pay for the laundry machine

did not like the laundry room.

service at the front desk is not bad i also like the little kitchen in the room, bathroom and laundry the area

i did have to kill a ud83eudeb3, the laundry room was dirty and many of the machines was break down

breakfast is made fresh every morning and staff is super nice, the guest laundry barely worked,and the housekeeping

laundry facility poor

attached), terrible noise from drilling, laundry machines don t accept credit

the food available for room service was good for those late evenings when i was tired and didn't feel like

the carpet in the rooms we're so disgusting

i like the gym and pool. the staff are super nice.

customer laundry was a huge plus for us

good wifi use of printer/computer

waffles for breakfast are great. very clean and staff were helpful.

the facilities were also lacking, particularly in terms of parking and airport access

was only coffee did not try it the room was a smoking room but the walls doors everything was

com didn t reveal non refundable pet charge of $100

location, convenience, cleanliness, complimentary breakfast.

location, breakfast and free parking

the staff was so helpful specially the one in charge of the breakfast

friendly staff, easy check in. kitchenette was a plus.

the information sheet telling me where vending and laundry was is wrong as there is nothing on the 2nd floor

the elevator broke down our second day here and the laundry is on the third floor

nice accessibility to workout facility and laundry

because i refused to place them in the laundry basket she provided she was pissed and called security lied and

had laundry facilities