the phone in the room didn t work and the wifi was unavailable

the complimentary shuttle to and from the metro station is a great addition to the service

proximity to dc and parking

the breakfast was not very good

sign stated that a shuttle was available to take to you the metro station, but the front counter employee stated

not able to do laundry as paying for laundry was via an app which did not work as we had an international number

amenities included complimentary laundry facilities, which we appreciated since we stayed for six nights

washer unit issues: the laundry facility operated through the clear token app was extremely inconvenient

the laundry facilities were a bonus for sure

laundry facilities, help when travelling for a long time, it was free as well

attendant did not provide wifi information.

the only bad part of staying here was a weird smell in the hallway, i think the gym needs to be aired out

breakfast and parking is good

great location and the breakfast was acceptable

the breakfast was very good

they have swimming pool which looked nice to us but we didn t have time to experience

got room service when needed

perfect location clean parking pool cable tv

and complimentary wifi was great

gym and pool could be opened at 6 am not 10 am

laundry room

laundry machines were free but spin on washer didn t work well and there was only one washer and

wifi totally useless at least free version

we were disapointed that the pool was closed for renovations

wifi signal in the room

laundry supplies available on property for purchase might be useful, but it seemed like most people

i appreciated the convenience of the laundry services

great kitchen facility and gym

the breakfast was another highlight; everything was not only delicious but also fresh and hearty

wifi was not connected even though i entered my last name and room number.

was very conveniently placed within walking distance and the hotel even had their own guest laundry room which

laundry equipment needs replacement

boring breakfast and old facilities ( especially laundry room)

the guest laundry was unavailable.

rooms were ok, the location was good, they had coin laundry in the basement, which helped a lot

complimentary laundry and dryer for guests

laundry room just have 2 machines of dryer and washer and not work fine the room to small the

room was clean and the staff was very helpful self serve laundry was good

honestly the free guest laundry. comes in handy during lengthy stays for work.

laundry used to be free, but not surprised they charge for it u der new management

breakfast & paying for laundry machine

waited quite a bit for laundry, the dryers were always taken or someone stuff sat in there the entire day

their breakfast, swimming pool, free parking, clean bedroom with the kitchen, laundry with free dry, customer

much as i enjoyed the daily breakfast

coffee and breakfast bar

perfect set up for our family of 5 with young kids

was initially excited to check out their swimming pool

flow for breakfast bar setup could be different to accommodate the crowd

we were eating breakfast the desk manger asked if everything was ok, we had a nice talk with him

kitchen with frig

would of liked to have some laundry done and a luggage rack.

good location. clean and well appointed. breakfast good and convenient.

wifi was great

pet hair all over the sofa.

the free wifi was fast and

to-go style breakfast was full of high quality items

noise level; screaming kids running down the hallway at 10:30 pm at night

from the friendly staff who greeted us to the clean , comfortable rooms and delicious breakfast

breakfast was great. there was plenty to choose from. fresh and well stocked at all times.

during check-in the hosts were friendly and accommodating, even asking the kitchen if they had any ice cream

great laundry facility, i would highly recommend staying here

next door occupants were using the outdoor railings for their laundry

laundry room was clean

clean laundry room clean

clean room. refrigerator. microwave. great laundry room

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

late check out options

missing from lamp in room, engineering took till 11pm to show up *mold on the shower curtain *no room service

it is just a few minutes from tysons corner mall and the hotel runs a shuttle service

free shuttle to the metro

the laundry service was really good and clean

the massive piles of laundry in the hall indicated most of the floor was not done

i was disappointed that they did not have a laundry room available for guests.

in addition, the breakfast offers only a limited selection, and there are no guest laundry facilities or washing

i wish there was laundry machine in the building.

the room smelled like stale wet laundry

could have been better for what i paid. no laundry service. room cleaning if you request.

the only downside to our trip was non-hotel related, there happened to be a bunch of kids on our floor that

hotel is beautiful as far as room, bar and food area.

confortable beds, good size of room. gym was fantastic

staff was wonderful and hotel bar was clean and friendly

room service wasnt available. not enough staff to cover. we had to walk 1 mile for refreshments.

staff, starbucks attached to hotel, restaurant bar in hotel. room is very comfortable.

room service and housekeeping was great. i will certainly go back.

none of the amenities like the pool were open

laundry on premises a plus

the laundry is not complimentary

dog mess in lift and laundry area

there was adequate, well-lit parking

free parking is a plus for this area

the bar was great, the bartenders were very nice and accommodating

room service could use improvement. we are not accustomed to assembling our food!

from the restaurant to the bar was also superb and had great drinks and food with amazing service

the snack bar area was a little disappointing, lacking selection and beverage was not available.

the only two visible seemed zoned out and directed us to the bar tender to place an order

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

refrigerator, microwave, or guest laundry facility

wifi and complementary breakfast should be

false advertising and my kids were quite excited to swim

i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

no plastic laundry bags in room, also no trash bags in cans.

my kids wanted a pool lol.

the bar is not very exciting

room, city view, close to venue we were attending, room service good and very reasonable and 12pm check out

should have a vertical bar place near the entry of the shower

the accommodations were lovely (but we were in a suite and could have used some additional kitchen supplies -

breakfast, bar & rooftop was excellent!

awesome gym, helpful staff, convenient parking, access to outdoor entertainment, complimentary breakfast

live music friday and saturday, lots of kids running around during the day, very family friendly

and they are pet friendly which is an added bonus

we were still utilizing the laundry room

i like that i can bring my dog and have a full kitchen.

i highly recommend for either business stays in the area or family visits to dc (the pool and breakfasts will

pet fee is extreme @ $150 per night

the parking was a little pricey and the pool was a little small

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

laundry machine only accepts quarters for the $2 charge

modern ..simple..contemporary remodeled excellent. gym fab

is awful- bananas so overripe as to be inedible (black and disgusting), cereal choices only kids would like

lady in the morning by the breakfast bar was very rude and nasty to me

the laundry is coin operated (

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

no laundry service.

they also have 24 hours self-service laundry machine

close to the laundry / ice machine.

the onsite laundry was very helpful

once i finished refilling my bottle, i saw the same man checking out the gym facility, so i ignored it

pet friendly

(great bar all-around

lost my laundry and did not want to cover the lost items

spacious room, very clean, friendly staff and a great breakfast and pool

ev chargers are for tesla cars only. it should have been noted.

gym was nice and big. staff were nice. room was big. free parking! great location.

no enough parking swimming pool timing

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

m (thanks a lot) - breakfast is great - the location - laundry has more than 10 machines - the room - the shuttle

was spacious, clean, and comfortable, with access to gym and laundry

laundry room was clean

the facility had a laundry room free of charge with high capacity washer/dryers

access to laundry and fitness center

to have a laundry room, but need some maintenance

loved the 24 hr gym, with free laundry, free parking, wifi

the room was a full blown one bedroom apartment, they offer free laundry on-site with commercial quality

our little granddaughter to the stay and a tea party at the american girl store she loved the pool, the room

fully stocked bar cost and charged whether you drink or not.

excellent; service so polite; room service wonderfully fast

room service staff were very pleasant and professional

location , room , gym

i loved being able to do laundry

i like the laundry, the location, and free parking.

i found this hotel because it had breakfast, free parking, a gym and laundry room

everything: the pool, the room, the breakfast, etc.

pool was closed as was the hot tub. but was still a great experience

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

a laundry room would have been helpful but it didn t affect our stay at all.

sheets smelled a little like wet laundry

it feels like it and it s also the laundry and staff work area

very old building. tiny pool. no laundry.

the pool had been open- thought when i booked it that the indoor pool would be open and was surprised

i usually get wifi discounts but did not

the pool is way too cold

we had two kids and we knew, they wanted to swim every day and that was the number one thing that we needed

had problems with loud kids on our floor the hotel staff at the front desk moved us to a beautiful suite on

they offered free laundry service which we didn t use, but found convenient

the customer service, the free ihop breakfast, laundry option, and free wifi.

a big plus: free self-service laundry with washers and dryers

laundry is free

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

laundry room available

top didnt work,laundry closed due to repairs,and paid for these amenities also smoke free and it was not smoke

the location, parking was free and they offered laundry facility.

the amenities vending machines and laundry room !

cleaning protocol in place and washers and dryers are operable 85% of the time making my laundry needs tolerable

you'd have to contact the office due to their water conservation of laundry being done every 3 days, not daily

type of hotel who doesn't have a laundry area for guest

the breakfast could have been better

sometime wifi stopped working.

wifi did not work well throughout my two weeks stay

laundry is free

gym, the free laundry room, complimentary of the hotel and our room was a nice size with a mini kitchen and

studio was shaking several times a day, i believe it was because of the washing machine in the laundry of the

laundry was free

free laundry machine was a nice perk

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

staff in hallway sloshing water and filthy laundry around

think the pet fee of $75 for a short visit is too high

amenities/ breakfast/ gym /

great breakfast, good size pool and we were able to bring toys my kids had a blast.

service, room and breakfast

we also were slightly underwhelmed by the breakfast

the breakfast was delicious

breakfast was not too great

laundry amenities was outdated and (2

they had laundry facilities and a business center, and the location is pretty great if you don't want to

some times breakfast, internet laundry and location.

laundry room was acceptably, clean and reasonably priced

the laundry area could use some improvement

laundry and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

much noise out side my room is located next to the laundry room i think someone trying to open my

our room was right by the gym and laundry and the door would slam into our door every time

staff are polite and friendly. my room were clean. they provide free laundry!

it is great having a kitchen and laundry

some laundry machines are broken.

150 pet fee!!! and my dog is a comfort dog!

the breakfast was good

nice in room kitchen with the essentials

needed to do laundry but there wasn't a self-service laundromat nearby

was no washing machine and dryer on site, the website says laundry, but it is meant for dry cleaning only

there was no laundry service.

there are only two dryer machines while there are four washers in the laundry room

the small kitchen was a delightful

we have a full kitchen access to laundry facilities, gym and breakfast every morning

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

nice having laundry available to use which i did once

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

loved the fact that they had a laundry facility as we needed to wash our clothes

so the self service laundry rooms (located on several floors) were a much needed convenience

great staff! loved the location. loved the laundry facilities!

some of the amenities such as the ice machine and laundry dryers were not in working order

the laundry facility was useful, the breakfast good

very hot in laundry room

the hotel had a great open area bar so we could gather with our friends and family

location. gym availability.

if i was a local resident with a local us sim card but i'm not so the impact of there being no wifi was heightened

the nighttime restaurant bar has chicken wings and pizza - frozen pizza heated

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

coffee and tea pods, room darkening shades, quiet especially appreciated the free and timely shuttle to the

the pool could of been bigger.

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

i like the kitchen and homey feel compared to traditional hotel rooms

everything was so clean and perfect the morning breakfast good

the breakfast was delicious

wish room service pass more frequently they didn t clean our room during our stay, however they passed

very convenient kitchenette even though there's a restaurant and a small convenience store on site

we called the front desk when the laundry area code provided by one of the staffs doesn't work, the person

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

laundry was cheap and worked well

it might be better to use a more practical laundry techniqu method to keep them white after each use

laundry only took coins

having access to the laundry facilities was also useful

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

laundry service would have been helpful

people were using the laundry room late night

bagged breakfast... : (

slightly dated, and no on-site laundry.

no laundry facilities were also an unexpected inconvenience

came at the busiest time. to many kids. long waiting for the elevators.

staff was very nice; gym was great

it was a little squishy for my husband and i, and the kids ended up kicking each other some

the in-house laundry and kitchenette were convenient for a family

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

look into starting breakfast earlier

complementary breakfast, kitchen sets, sofa very comfortable.

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

need to have a laundry room

near the metro - good service - the rooms are amazing and have everything you need, also the wifi works perfectly

the restaurant and room service could have had a more extensive menu.

wish they had room service

staff, 24/7 gym was great to cope with jet lag

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got

the views, the bar in the lobby, and the decor are fabulous

laundry room was atrocious

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

laundry

there is a laundry room here for guest usage. room had a very comfy bed.

maybe a pet waste area protected from traffic?

coffee maker in the room, no refrigerator, no laundry bag

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

room service food was poor quality

main entrance is actually one floor up. drinks were pricey but bar was a nice atmosphere.

we were promised free breakfast, guess what? no free breakfast

thy give me and my 3 kids one small room with one bed

thy give me and my 3 kids one small room with one bed

room service, or a store inside the hotel to get milk or buy main things

no gym.

wifi was terrible, specially the one that i paid for

the laundry room had water everywhere

laundry room , breakfast room where breakfast served every morning

it has complete kitchen equipped with cooking utensils, standing refrigerator ,microwave, toaster, coffee pot

the room was spacious. the breakfast was awesome with a great variety.

breakfast was a nice hot breakfast with a decent amount of options

disappointing that there is no minibar, or express laundry service

bed was amazing!! the room service was delicious!!!!

love the location and the room size. room service is also good.

i was impressed with the mini bar in the hotel room

the tv size and room service was amazing

no laundry room and kitchen

hotel offers laundry services

no laundry on site.

breakfast was fine though they offered same variety for the days stayed

location and check in process, i really appreciate them allowing for an early check in for me.

but then what the hell do i know about how they do laundry or housekeeping

also when he was asked about towels, he stated the laundry wasn't done after lunch time

pool was nice

would not stay here again or recommend it to anyone because of the pet fee, the parking costs and the noise

hotel was average but not a good value for people traveling with pets or people who need to park because they

laundry room was in a horrible condition, the pantry (area where you can purchase convenience

gas was leaking from the laundry room.

when not in elevator, hotel workers with trash and laundry

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really

need to do a better job with the laundry (towels had stains).

my sheet was with the bloody spots which didn t come out after the laundry

the didn t have a laundry services

nothing significant. laundry room hard to find.

our room was by the laundry shoot when you came into the door of the room it wasn t a very tight fit

size of room, location, cleanses, free laundry

staff, location, free breakfast, fitness center, and laundry. can receive mail.

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

loved having a fully equipped kitchen

breakfast was very well done and easy to get in and out of

breakfast was so good,people working were very friendly and comfortable. thanks...

gave us a room right by the laundry room, so not possible ti rest during the day

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

single elevator constantly had staff with dirty laundry in it

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

the bed, helpfulness of all the staff, the room service

i think breakfast was way too expensive.

limited choices for room service

of coin laundry facilities

my colleagues had a noisy ac unit and the on site gym was minimal

- use of gym and additional gym facilities across the road was beneficial

wifi was not strong

well i almost cant hear throw it during the second night i called the reception i asked about the room service

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

roof top bar and piano bar. rooms were very nice as well.

pool is just an oversized bathtub

the hotel needs to be updated desperately and the pool is the size of a large bathtub

out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

laundry facilities

clean room and spacious ,,,, nice gym.... great breakfast

hotels seem so dead after the pandemic, the bar area never had anyone in it

nice kitchen, but no chairs to sit at table area

location, clean attractive room, great bar and breakfast

boutique with a full bar and breakfast

also, we wanted to put our leftover dinner in the fridge, but the fridge had mini bar stuff to purchase all

a high end property, the water at the lobby bar tasted like chlorine - at this level should have filtered water

the dryers did not work in the laundry facility, and the staff was incredibly rude and refused to help me

like the laundry area it was not clean and the dryer that i used when washing my clothes left a odor on my

pet friendly and nice staffs

convient parking

ample luggage carts available and a large property that includes area to walk your dog and ample parking available

travelled with kids and it was perfect

wifi not working in room. needed to call the desk. an engineer came and fixed the problem.

room service not available

store is decent but few waitstaff and painfully slow ; it does not appear one is able to have room service

wifi was very slow. that could be improved

although the motel offers laundry services, they are not free

laundry room was fine as well

although the motel offers laundry services, they are not free

was surprised to find a complete set of kitchen utensils

wifi was terrible & unsecured

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

there s no laundry room.

lobby area a little tight, no laundry facilities

hotel should have their own laundry service, because you have to go to the hotel next to it, even though, they

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

laundry room was out of order

the laundry room was in disarray.

had issues when getting there, being put across from the laundry room and gym especially, when i requested a

the laundry not all machines work and the breakfast could be better

staff and manager. smell in the room and dirty laundry place.

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

of some clothes for laundry friday, was never sent out

within walking distance of metro although the hotel does provide complimentary shuttle service to both the

the breakfast bar was really good, the room was spacious and clean. staff was accommodating

laundry, washer and dryer needed cleaning inside

then went to the bed and told me that the hair got on there possibly from the laundry service

the laundry or ice machines didn t work.

was great, plenty of retail and places to eat:) breakfast was awesome and staff as well:) beds were comfy

they even had a shuttle to the metro and best part check out was at noon

i also didn t like that they didn t have dryer sheets or washer detergent for the laundry room

leave with gym and laundry facilities; large dining area and parking

laundry room equipment needed repair and a change machine would have been convenient, nice pool but

on-site laundry and dryer facilities are available

convenient to have laundry on site

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

free parking and a quick metro ride away to dc

location was very busy on a one way street congested parking lot.. no continental breakfast ..

also, guests should be aware that there was no room service

everything was great. dinner and breakfast very good.

guest laundry on site was a bonus

very friendly staff, clean room and laundry

there is no quarter coins at laundry. the front desk also doesn't have it.

also gave me a nicer room that was awesome the bar and food were excellent, no issues with anything at this

the time bar closed

food in restaurant and room service are high quality

pool and spa

swimming pool , price

no buffet breakfast

the breakfast was horrible and cold

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

everything the staff was amazing , room service was so friendly and nice

were so friendly and even extended our checkout time to 12 to rest after a night without the kids

pool could be a little warmer

they told us our room was still being cleaned and please come to the bar and have a drink on us '

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

the opportunity to use a free guest laundry was a great plus (

spacious room laundry room - very convenient

they had a laundry room which was awesome

free laundry room, location, staff.

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

very clean, breakfast was one of the best!

bed was very comfy and the kitchen was awesome to have.

no kids play area, and no dinner/lunch options

it was advertised as pet friendly, the hotel was surrounded by no pet signs

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

room service orders were wrong both times i ordered

the provided free airport shuttle was a great bonus

room service was a little sketchy asking to come in at 6:30am but i see why the tray was very heavy

we stayed here with our 2 dogs and it was pet friendly

the coin operated laundry facilities were also a bonus

our hotel room had dirty laundry and a burst bathroom

good to have a laundry center

the pool at this hotel is permanently closed and laundry is listed as broken on their website

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

you are going to have laundry facilities, you should make it easy for guests to get quarters

great location, friendly staff. quiet. on-site laundry was good.

, i hope this is something that you guys can work on , also the laundry is very expensive

also, the hotel had a coin operated laundry, and the front desk gave us complimentary laundry soap

the hotel includes a laundry and a fitness room

clean, exceptionally friendly staff, amenities such as fresh water fountains and a laundry room with complementary

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

room, great facilities- gym, laundry room, bar

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

my reservation didn't include breakfast. the menu options for kids weren't much.

that my kids didn t get to go to the pool..cause they didn t have any more reservations

we have 3 kids and we were excited to be able to enjoy the inpool

kids couldn't go to breakfast bar or pool alone and we got a king bed on 9th floor when my

aircon's were a bit loud during the night and it was a bit difficult with the laundry facilities being only on

was a false lash stuck on my towel so questionable laundry service goin on, the people at the front desk were

i also used i self-laundry that is located in 4th floor

the laundry service also came in handy

good size room with spacious nice bathroom good housekeeping availability of self-service laundry facility