understand it was the end of june and early july but the pool was a bit warm

breakfast . staff very helpful

parking lot arranged where you had to hop over curb and landscape to get to vehicle.

small parking.

room and breakfast

receptionist didn t help us with the laundry machine, we couldn t wash our clouthes

when we went to do laundry the machine didn t work but they got it working

hotel advertised laundry facilities and after i attempted to wash clothes i noticed all the machines were out

cleanliness price point pet friendly at no additional cost ! bonus!!!

due to covid there was no breakfast, only coffee & danishes. also, no gym or pool

i guess the only thing would be more parking.

breakfast was good

pool was closed.

pool wasn't how the picture made it look

the pool was clean and a nice enough size for our kids to enjoy

laundry on site (3rd

i'd like to add some shade / umbrellas to pool area

the only good thing about this stay was the wifi

ample parking as well

we have 3 kids and they split us up into 2 rooms across from each other

only thing was the hot tub not up and running and the kids wanted to swim but the pool was too cool and it was

i do wish there was an outside pool

limited parking.

the staff at the bar were great and full of energy

only thing i did like was the parking

the laundry room was a bonus (the front desk has change if

was closed and they did not have change for laundry room or detergent, told me to walk next door

the kids actually enjoyed this more since they could spread out and watch cartoons while they ate

indoor pool

indoor pool chlorine was super strong and made my kids eyes very red and burning

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

loved having separate bedroom with 2 queen beds, full kitchen, laundry service, close to everything

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

samll sized pool. bed mattress was not comfortable.

i booked a studio king, my room was absolutely amazing, loved the kitchenette,it was very spacious and, clean

remember me by name or the guy that doesn t use luggage that always has his clothes folded in a laundry basket

then i brought food into the hotel from burger king i went outside to get the kids out of the pool so they

to me smell humid or moldy, to my husband and kids it was ok.

the gym

the work was in another wing of the building and the pool area

needs a laundry soap vendor machine in the laundry room.

i loved the layout of the room as well as the pool area and laundry facility. very convenient

we loved the indoor pool and hot tub. we also loved the adjustable king size beds.

everything was great. food bar and drink bar were fantastic. .

parking was limited.

bathtub had mold in it the room smell like dirty laundry and the bed were horribly uncomfortable we will never

fitness center

breakfast was ok but hot and fresh as always

location, good value, and pet friendly, which can be hard to come by when traveling with a larger dog

location and the cleanliness also easily accessible from the interstate and plenty of parking

no shampoo in the room. no laundry bag in the room.

night manager was very busy doing laundry and checking in folks

laundry dirty, hot, no a/c, no place to sit.

had a room directly behind laundry area floor was wet

laundry facility was not to special

room service, hopefully they can figure that out with everything going on with covid19, maybe leave

awesome stay i have nothing but great things to say. breakfast was phenomenal!

and see everything around you and if it s dark enough all the stars will shine bright and the bar was serving

the breakfast was delicious! the staff was friendly. the hotel was in a great location.

my kids were ecstatic that we were staying there, but also bummed that we were only staying one night

didn t like he had to walk across the street for ice from registration and no laundry on site

it didn t have a laundry service on the property.

beautiful rooms and facilities with convenient parking

the fireplace we re not useable

evening gratis wine hour, with some good european whites and reds and bar snacks, as well as strong fresh coffee

had to sign up to get wifi, it should be free with the room

breakfast has many options and good fresh food served in a clean location

woke up the next day ate breakfast, and headed to the battleship park

well organized kitchen area with plenty of all types of food selections for the whole family

the breakfast should have more choices but otherwise it was pretty good.

view was of the back of a laundry not a view of the city and the balcony was shared with another room sooo not

food and bar service personnel were somewhat overwhelmed with long wait times

beautiful old lobby enjoyed the spa staff lovely

we didn t get to experience the pool due to the weather

spa was the best, and to have access all day to all the facilities is a big bonus

were surprised that there was a kitchen, and the laundry was complimentary

the gym the laundry room was excellent

clean, friendly, spacious, nice pool, free coffee and laundry.

convenience store available in lobby , laundry room

gym & laundry facilities a plus

wish the laundry mat was open all night. it closes at 10pm. i'm a night owl.

laundry facility available and machines clean and working very nice & helpful

excellent value for money. good location. laundry facilities.

the quest laundry was broken

laundry facilities were broke and ate my money twice, a refund was only given to me once, then “i

maybe more towels when going to the pool but other than that 95%

location to walk anywhere downtown and eat, nice little pool, pet friendly

though they had wifi, we still had to use our own hot spot to connect

lack of bar and restaurant hours or not open at all

there was no light in the swimming pool

the bar opened sat night but as soon as we got a drink at 730pm the waitress told us she was closing

walking distance to restaurants and bars

the bar closed at 10

the restaurant and bar were closed due to covid. no room service. time to open up. 3/13/21

i also didn't like how the laundry floor (3rd) where the pool and workout room smelled constantly like marijuana

the convenance of downtown and the view and the bar on the top floor.

gym was a bit limited.

was preferred for what we needed, building was lovely and grand we would have used the swimming pool on the

wish the top floor bar would have been open.

laundry or washing service/facilities

the lady in the morning was not, i called about a late check out because we fell asleep again and she flat out

wifi signal was poor

wifi reception can not reach room. not a problem for us since we have cell network.

it had a nonworking fireplace but added to the charm of the room

location is awesome, in the middle of fairhope. nice fitness center. and free, fresh popcorn!

location in downtown fairhope, with free parking in parking garage next door

room service lacked a bit

central location, pool

tiny tiny pool

there was a handy guest laundry onsite if needed

excellent value for money. so lovely staff, neat and clean. great having a laundry on site!

good location to shops and dinning options pool laundry breakfast is good for the price point

too much stuff to do , such as small swimming pool, and we want to do laundry but no laundry liquid

there are laundry facilities on site

staff breakfast pool

wish the pool was heated

thing that was an issue but not an issue was the parking

the outdoor pool area is also beautiful, and the fitness room has late hours (til 2:00am), which

was able to tuck a 16' penske truck in the back of the parking lot

washing machine and dryer are $2 each, quarters only. need to buy your own laundry detergent.

the pool needs to be bigger

great wifi

cost & pet policy. good location.

very close to my destination which was the coastal alabama community college, it was a very cute pet friendly

laundry facility on site and at a great price

the room was huge, with lots of features and they had a little laundry facility, a snack bar, free coffee and

bathroom to little.didnt have shampoo or conditioner.and didn't have a on site laundry.

well lit outside-parking lot and inside property

super pet friendly

available, beautiful fire pits with furniture around them for nighttime relaxing, heated pool, spa services,

the pool area was stunning.

room service was excellent, the location was perfect for day shopping, the balcony and view of the

prices for drinks at the pool bar are too pricey

spa was phenonemal

laundry personals were removed

they made sure the kids had fun by putting out games and playing movies complete with popcorn

it had an excellent restaurant and bar on premises with exceptional wait staff.

no room service first day.

great bar area

the pool was outstanding as well as the laundry facilities and the fire pit area

i also love the size of the room and the fact that there is a gym and laundry facility

the fitness center was alright have clean towel and laundry machine

my kids begged us not to switch rooms again so we asked hotel for clean sheets/blankets instead

clean, friendly staff, reasonably priced and no smells in a pet friendly hotel.

no on-site laundry

really would have liked to be able to do laundry but no services there

on-site laundry facility

even the breakfast with covid was good

of games in lobby for family/kids

laundry facility too small (1 washer / dryer) and unsecured

it was a odor the shoots have cigarette hole in em nun of the laundry is clean very unsanitary

the inside, and at 8 am they were asking if we checking out, like rushing us to leave, also the laundry room is

wifi didn't work, was supposed to have a continental breakfast but didn't

holes in bathroom finished and fixture especially spa tube load and noisy outside

ike a wet dog ) they never gave you enough towels and didn t have any to give until they did laundry every

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

not much was to like no wifi restrooms were horrible

pool stayed out of order most of our trip and the breakfast wasn't good

we had a swim in the pool which was fun

the laundry facility was horrific honestly

there was a laundry area and plenty of electric outlets

love the comfort of the beds. great free breakfast! quiet and clean!

rode my harley from florida and needed a nice hotel, with a great bed, enjoyed the pool, and my dinner at mugbug

easy check in, breakfast, parking and friendly staff

on-site laundry, kitchen.

did my laundry in

had a really nice laundry room. the guest room was nice and clean.

rooms were awesome. love the kitchen

wifi unreliable

standing and standing while the night clerk talked on the phone and a lady that s suppose to do laundry was

parking was good

the breakfast was hot and above average

very good breakfast and a hospitable breakfast/kitchen staff.

breakfast was set up a little strange

staff at night was loud in halls by the laundry room on the first floor

fyi- with the flu virus being as bad as it is, parents with little kids should not have sick babies sneezing

she treated my kids like her own and made sure that they always had enough to eat or assisted them when they

knew we had small kids and gave us a shower room so we couldn't give them a bath

cleaner pool area

the breakfast was nice

no breakfast!

the amenities, were great ! a bar , food , indorre pool all a plus to me .

broken ice maker, clothes dryer out of order, extremely loose toilet seat, shower grab bar repaired with epoxy

no free breakfast. $10.00 for oatmeal and coffee.

great property with a nice patio and fire feature, big dining area for the complimentary breakfast

breakfast was great with several options with new hit options continously refilled

outside space , green space, pet friendlyud83dude4cud83cudffc ud83cudf1f staff at front desk was amazing

i was charged $100 pet fee for one night!

the size of the room and the kitchen

strong smell of laundry in hallway but nothing unbearable.

there was a indoor pool but that did not seem welcoming either

it was pet friendly w no extra charge, smoking room, big bed, no bugs

they didn t have pool towels and the clerk told my daughter and friend that they couldn t swim without

signs stated pool towels available at front desk but when you asked for one they told us we had to use the

many facilities (pool,laundry,ice machine, etc

work, no trash can,,no micro wave,the ac was weak, ,no snack machine ,no drink machine,no pool,no laundry service

said there was pool and laundry was not either

what breakfast, what tv, no pool. we got to the rooms and seen roaches in both we did not stay

room was selected as a smoking room

on site laundry, computer, smells good, attentive staff.

not wifi this is a big problem for me i do not have a phone local

half of the tv stations worked and my refrigerator was dirty and went to breakfast at 7 and there was barley

didn t have sufficient resources and not so great breakfast have no manager to oversee the work and food, lack

front desk clerk so friendly and efficient. heated pool and hot tub

was great at breakfast was a full breakfast :) beds were very comfortable :) the sofa beds however need to be

not enough breakfast like eggs turkey, beef bacon or sausage english muffins

got up at nine to go get breakfast and there was nothing left

loved the inside pool. spacious room. quiet.

the staff was incredibly friendly and helpful, and i really appreciated the free breakfast in the morning

far the laundry dude was super cool he helped me when i turned in my towels and he gave me new ones and was

room had no hot water, dead roaches on the floor, and someone's dirty laundry was behind the bathroom

the $100 deposit was excessive since i have no track record of smoking and don't own a pet

pool it was secluded, room was clean and bed was cozy.

rust was all over the lamps and ceiling, the outlets didn’t work, the walls are paper thin (kids were screaming

back down to the lobby and asked him and he said he only had one there that he might have to do laundry

did it on her own no shower curtain no heat mold on tub soap dish along with it handy been clean laundry couldn

the breakfast was delicious, the bed was very comfortable, the owners were very nice.

paint, dented furniture, mold in corners, dirty carpet, poorly lit parking area

room smelled like urine, wifi did not work 95% of the time, chair covered in cigarette stains, ice machine/

the room was fairly clean and there was a guest laundry facility

parking was good

miss elaine was wonderful and friendly and the breakfast was phenomenal both mornings

in the description of the hotel did it mention that this was a pet friendly hotel

no room service, despite many requests daily, no fresh linens without multiple calls to the desk, the

i was also impressed by the laundry facilities

one would answer room service -no literature in room on whats on area -no tv guidelines -shower curtain was had

electric charging with tesla connector. clean swimming pool.

just one person handling the bar and evening meal, but he was very professional and friendly

attentive, only complaint was our first day there was a lack of towels for our room and at the pool, but the

convenient guest laundry and office center

unclean laundry room

my room was right by the elevator and the laundry room

house keeping never came and got the laundry i had to go and sneak off the cart the next day to get towels and

disappointed that most amenities including breakfast and laundry were shut down.

we had a uhaul and a car. there was plenty of room to park.

they said they had shuttle service to the airport, then changed times n the shuttle

whole experience outside of the shuttle service was horrible

was given mis information about available shuttle service

joseph over the bar and kitchen will forever be part of my family

guest laundry, pool and gym are nice

clean comfortable room. good breakfast

was great except for the lack of wifi - i like to be able to work in my room not the lobby

more parking would be a plus ud83dude0a

excellent, clean accomadations. great breakfast. friendly staff.

didn’t like that the pool water looked dirty my children loves to swim and didn’t get the chance

some of our appliances were on the older side but not too bad. the pool wasn't cleaned either.

friendly staff. nice breakfast buffet.

pool was green for both days we were there so we were unable to swim.

was nice but the pool was out of order and our church kids had raised money for this trip through fundraisers

doing laundry was a joke as there's no dryer vent so after drying twice your clothes are still soaked,

breakfast was great. and was prepared on time. but the cook could've been nicer.

breakfast was limited on choices

breakfast was good. location was good.

having to get someone to unlock the pool constantly

how i couldn t find the laundry room.

laundry

there is a laundry machine that i could use paying usd 2

seems like they need to use a better laundry detergent, with bleach or peroxide

the only thing i didn t like was that the pool had a time limit

the parking lot was a little weird and spots near the building were limited.

difficult to access the pool

our 2 grandchildren enjoyed the pool

staff was very friendly and rooms were clean. pool was very clean as well.

breakfast buffet was really good

they said they were in the laundry any time we asked

laundry area not working, exceptionally loud

only cons are spotty wifi and breakfast is very limited, but i'm not much on breakfast, and i just used my phone

we stayed in the room for pets

clean. non-smoking everywhere. nice breakfast.

no laundry facilities..

room was noisy. sounds from staff laundry. breakfast not that great.

laundry never works

laundry was broken and lights were out for a minute.

easy to use laundry

was very small and hard to open, no pens or pad, no tv directory, dirty laundry bag that were some of the old

also, it would've been nice to have a machine to make change in the laundry room

pool breakfast beds the room it's self very friendly staff too

a longer period for breakfast on weekends

up to date decor. the wide variety for breakfast. the comfort of the bed and room temperature.

you have gym, laundry, pool, breakfast

not a breakfast person.

breakfast was good

breakfast was great! the room was very very clean and staff was awesome.

nice. staff at breakfast was outstanding

the staff were amazing. excellent breakfast, too!

good breakfast and clean rooms, friendly staff.

told it was pet friendly but never told there was a $75 dollar pet fee until we was there 2 days

that breakfast is bomb!!!!! and the pool is so so so nice!!!! i?ll be back for christmas!!!

everything was clean and neat and spacious rooms. great breakfast too! friendly staff. all good!

breakfast had fewer options than others i had been to and the room was lacking some linens and

breakfast was delicious and staff was excellent

there were not a lot of options at breakfast compared to other townplace suites that i have stayed at before

room was very clean, kitchen was amazing and the hotel staff was incredible

complimentary breakfast was a huge plus also

was friendly, location was right were we needed to be, decent breakfast, pool, gym, had a publix right behind

i would have preferred a better parking arrangement.

the pool

also pet friendly for small fee

pet friendly

garbage in the laundry room

no room service, the people who work their left our door open and didn t clean or take out the trash

a/c did not work well, wouldn't stay on for long. wifi was not functional either.

pet friendly.

server was lazy, didn t keep kitchen clean or stocked, spent most of her time smoking cigarettes and talking

had to request an iron not enough towels. no closet. no laundry

dog trained in diabetic alert situations yet i was still told that i would be responsible for a pet fee

wifi is available, the tv wouldn t work at all due to no wifi, they don t have any towels, hand

went here specifically because they had a laundry facility, well we couldn't use it because they were so dirty

laundry room was nice

minimum handicap parking.

only thing that would have made it better was an indoor pool

didn t like the way me and my kids were treated after spending my money there we was asked to leave our room

small laundry area

was great , guest laundry clean and efficient

in the shower, dirty laundry left in the bathroom, pillows were flat and the entire floor stunk of weed

everything....gym, staff, laundry, room, location......everything

laundry, coins detergent etc

was being renovated, workers unloading materials lobby full of materials breakfast closed and parking lot messed

the breakfast they provided was excellent

parking a slight problem

not like a full breakfasts and the noise from the interstate was very loud while sitting by the pool

i let my wife and 2 kids sleep on the king bed and i slept in a chair

no laundry bag

the laundry facility only had one washer and one dryer, which was broken

parking

pool was in rough condition, it was clean, just had a lot of paint chipping and some erosion on

barely found parking and had to dodge folks just to park and get to room

not like laundry, but clean, inviting

the breakfast was great and the staff was amazing the laundry facitilites were great

the bed was comfortable and they had a laundry room. close to a lot of restaurants.

the rooms, staff is helpful, lobby spacious, outdoor deck is accommodating, pool location, laundry area useful

kitchen area was much better than expected with the dishes, full refrigerator and freezer, and

laundry detergent was available to be able to wash clothes

the 1 ice machine they have don't work and by the looks of it it hasn't for awhile. the laundry

our room was next to the laundry room was loud during the day.

the guest laundry out of order and was 1 washer 1 dryer also far away from my

pillowcases were yellowed, as if laundry soap was not strong enough

laundry only on 1st floor level

had swimming pool, laundry facility, computer with printer, and daily breakfast

told me about the location of laundry ,ice machine and my room

was friendly we arrived a little early and was able to do an early check in

parking is further away and i was wondering how well it was monitored

the drug dealing in the parking lot (i went to the car at 11:00 pm to sleep instead of the awful bed and noise

grounds were clean and parking was well lit

good location, friendly helpful staff, security cameras and well lit parking

pet friendly

pool had lots of bugs in it

i did not book a smoking room. and was not able to get me refund

staff was friendly and very competent

wifi access good breakfast

clean and comfortable. good breakfast.

free breakfast was dope. staff was exceptional. room was much nicer than expected.

all other facilities (laundry, grocery store and a lot of restaurants) are nearby

we were given smoking rooms and when did not like what we saw we were

room was supposed to be non smoking

we loved parking the car right in front of our room

i don't ever eat breakfast

grab bars in the tub showered looked to be a make-do job

the pool was open which my kids loved and we weren't expecting since most are still closed

staff extremely helpful and helpful, location was easily accessible, breakfast good

wifi had no internet connection

due to covid, the buffet breakfast was not available

no on-site guest laundry.

bed and bathroom. also nice selection of breakfast items

breakfast was excellent! the room was the best that i have ever stayed in at a hotel!

breakfast served was a great selection to choose from

plenty of pool towels, also in the gym

staff was rude, didn t inform us that their laundry people doesn t come in until 8 or 9 am and that we would

kitchen was well stocked. indoor and outdoor space was neat and clean. staff was friendly.

big room and hit breakfast

the leather on the kitchen chairs were all peeled off

wifi connection very slow

the laundry room was across the hall from our room and we heard them banging around in there all

the pool was great and there were on site laundry facilities

my kids love the pool plus them having a laundry room was nice too.

hotel has easy access to walk your pet outside

excellent location was very pet friendly. comfortable beds

the room, pool, breakfast and laundry.

needs better laundry facilities

pretty clean, tv had very few channels that worked, the vending machines did not work, the guest laundry dryer

coffee pot nor laundry bag in room and sheets kept coming untucked pillows could have been a little

did not go to pool

laundry rooms are not connected to hotel

needs updating, the laundry was out of order, room wasn t the cleanest

laundry area not clean

needs updating, the laundry was out of order, room wasn t the cleanest

the pool area is nice but the restrooms and laundry area are filthy

hot breakfast included

breakfast was great

breakfast was awesome as usually

the indoor pool was a big hit with all the kids

we did get to go to the pool before leaving.

they said they couldnt give us anymore because they had to do laundry

rooms smelled, pool was filthy, grounds full of trash, laundry room dirty

floor outside the bathroom (carpet), staff seemed very low functioning (cleaning/laundry ladies stood behind

laundry facilities and ice machine were out of order also

the property and pool were great

didn t clean my room not enough laundry and no toilet when i asked them to clean the

we had a great tome my kids meet other kids and played on pool alot

my kids were sick so i wish they could ve been well to enjoy it more.

breakfast was tasty

we wouldn't stay here with our kids - but this trip it was just my husband and me, so it was fine

laundry room filthy and machine broke causing backup in guests trying to use machine

pool could be cleaner. another laundry room would be great!

housekeeping does not pick up dirty laundry when placed outside of the room.

it was clean and nice. laundry available if needed.

free parking guest laundry close to restuarants and not too long a drive to beaches more reasonable than high