the room, pool, breakfast and laundry.

coffee pot nor laundry bag in room and sheets kept coming untucked pillows could have been a little

pretty clean, tv had very few channels that worked, the vending machines did not work, the guest laundry dryer

needs better laundry facilities

pool was also very clean and nice

the pool area is nice but the restrooms and laundry area are filthy

needs updating, the laundry was out of order, room wasn t the cleanest

needs updating, the laundry was out of order, room wasn t the cleanest

laundry rooms are not connected to hotel

laundry area not clean

the laundry room was across the hall from our room and we heard them banging around in there all

the pool was great and there were on site laundry facilities

my kids love the pool plus them having a laundry room was nice too.

breakfast

location was nice and had decent parking

the breakfast

breakfast was okay, not many choices.

no outdoor seating for tanning or just sitting. all chairs were by the indoor pool.

breakfast was awesome as usually

the location was awesome! the breakfast was enjoyable!

they said they couldnt give us anymore because they had to do laundry

rooms smelled, pool was filthy, grounds full of trash, laundry room dirty

laundry facilities and ice machine were out of order also

floor outside the bathroom (carpet), staff seemed very low functioning (cleaning/laundry ladies stood behind

loved the location, very nice rooms, good breakfast. good parking.

didn t clean my room not enough laundry and no toilet when i asked them to clean the

wifi wasnt working but reception was terrible all around town

breakfast was outstanding

pool. small but warm and decent. the kids loved it.

nice and friendly staff that took really great care of us. we loved the swimming pool.

free parking guest laundry close to restuarants and not too long a drive to beaches more reasonable than high

pool could be cleaner. another laundry room would be great!

laundry room filthy and machine broke causing backup in guests trying to use machine

it was clean and nice. laundry available if needed.

there is a laundry

used the laundry which helped immensely with the wet swimsuits

room dirty pool smelly workout rm broken laundry machine terrible breakfast broken drawer in bathroom

state of the art fitness room with laundry facility inside

ended up doing laundry in sink

the laundry services are a bit expensive for what you pay for the room.

laundry facilities on the floor was a pleasant touch

when i did laundry on the second floor it was under construction and had old construction stuff on the floor

available laundry

kids running all day and night above us

we only needed 3 hours due to the schedule my kids had for their events

laundry facilities not working, only 1 elevator in service

the access to laundry facilities was appreciated and breakfast offered a variety of options despite covid

parked in the handicapped parking someone keyed the hood of my car causing me hundreds of dollars worth of damage

the room was quiet! breakfast was great loved the cinnamon waffles.

the continental breakfast was good, scrambled eggs were watery. everything else was excellent

staff was nice, great location, breakfast was complimentary

small parking lot

the hotel did not have breakfast for three days, even though it was advertised and we paid for breakfast

cleanliness, continental breakfast

also pool was way too small and it was in the parking lot

be nice if there was another laundry room or more washer and dryers

liked the location, accommodation of parking and room

breakfast was fine for it being included

pool should be cleaned daily due to bacteria/ germs and customers traveling

parking not the greatest but ok

i loved having the laundry area beside the pool, so i could keep an eye on the kids and do laundry at the same

cars and motorcycles in the neighboring parking lot were so loud! apparently this is a problem

love the room cleanest,friendly staff love the breakfast bar there where awesome be back soon

it was very clean and had a indoor pool

i loved the kitchen staff, she was best! wish i remembered her name....please keep her!

free laundry also

amenities,laundry and breakfast

me think ud83eudd14 oh the dryer in self service laundry they were horrible took 3 dry cycles ud83dude2d

we went to the shores and got fresh seafood every night but it's nice that it was there also the laundry is free

the awesome kitchenette in the room, to the good shower pressure, excellent food, free laundry, clean

unfortunately the free laundry

wifi didn't work

the wifi is great.

the pool was great, friendly staff, clean rooms

the pool was freezing, my kids spent more time in the ocean

laundry wasn't done in a timely manner, and when we needed an extra towel during our stay, a staff

only complaint is that dryer in laundry area didn't work

the laundry room and pool area was very clean

top notch employees. laundry available. good location

dryers in the laundry were broken as well as the detergent dispenser

however, the woman in the laundry facility claimed they had never had an issue before and insinuated that we

laundry facilities and large room was also clean

clean , in a great location, laundry

ice machine and laundry easily accessible

and the laundry guy was always there to get us fresh towels every morning

the kids really enjoyed the pool and the scenery

high school held activity first night there and the parking overflowed to guest parking for

nice selection for breakfast, nice pool & hot tub, room spacious & clean. friendly staff.

the pool is perfect for kids

momma e, ann, and orlando were very helpful and made this experience for myself and my kids not only a great

dryer was broke in laundry room, although they did help me get my clothes dry

ran out of laundry detergent for purchase, the cleaning staff did not take out our pizza boxes during our

laundry facilities nice too

even guest laundry was super clean

wifi worked fine as well

spent my first full day at hotel dealing with bugs, changing rooms, waiting on laundry and throwing out luggage

our room for the week ended up being by the laundry room, so some nights it was very noisy.

location and nice laundry facility. good breakfast

good breakfast choices. guest laundry was handy. room was clean and spacious.

there should be a laundry on every floor

the end door sticks out to the parking lot

great breakfast and friendly staff

one night we got in to find the room service hadnt left any coffee

there is also no room service

thought it was coming from the parking lot but it was coming from behind the wall at our head

hotel was having issues with their laundry service so we only had clean dry towels when we arrived

could see the kids in the pool on 2nd floor from our balcony at the hotel

breakfast was awesome. afternoon get together was awesome.

you got a free beach bag 2 free drinks and snacks each night, free beach chair set up free breakfast which was

very small item - but having a clock in the pool vicinity would be nice.

ofcourse if people were more mindful of the other guest and wouldn't leave thier laundry in there it would

friendly staff, clean room, laundry facility, and complimentary towels at the pool.

having the laundry facilities was terrific

more laundry machines

only thing i wish i knew about was needing quarters for the laundry mat inside the hotel

loved being able to do our laundry before heading home with the laundry room there

beds were terrible, ice machines was not working all the time. laundry was broken.

i loved access to the pool, laundry, and breakfast

to the beach, clean, working and clean laundry machines, great for value and quiet property

i was excited that there was onsight laundry but the washer and dryer were gross

limited ocean view. not a good process for laundry/ getting clean linen.

cut out during ballgame, laundry buggies always in hallway, our car was hit in the parking lot no cameras, $10

had to walk by laundry room to get to the room very strong marijuana smell coming from the room

the hotel laundry was on our floor so the hall way was always congested with dirty laundry carts

slight musty smell but i was on the floor with laundry room.

breakfast that included some vegan options like bacon, sausage, oatmeal different flavors such as

they have a bar and restaurant

was so clean and we enjoyed the pool and good breakfast

the breakfast was great

that the pool closed at 10pm lol, but i understand.

finally we encountered a nice lady in housekeeping/laundry as we were trying to locate a lobby restroom

no one told us they switched rooms told us at desk and said your staying one night you don't need laundry room

location, pools , whirlpool & breakfast, laundry room

hallways were crowded with laundry baskets and one elevator wasnt working.

a lot of non guests using the pool.

laundry dryers weren t great. has to dry load of laundry 3 times

no ice and laundry service on 3rd floor

it?s was like i was home but without the laundry

i liked having the ability to do laundry

laundry facilities were broken

only one laundry mat

we also took advantage of the laundry facilities, coin operated for $1

fitness rooms, pools, jacuzzi, laundry

no canopies up close to beach, need more laundry

there's no changing coin machine in the laundry room

laundry room was out of order and i had to go do off site laundry

i really liked the coin laundry which came in handy during our stay

there needed to be a garbage drop off and maybe one more laundry facility.

laundry machines took coins only and the front desk ran out of quarters (bartender had them)

parking garage, ice machine locations and laundry location

the laundry area was very dirty

on site laundry is always a plus

amenities such as the in room microwave, refrigerator and coin laundry on site

our wonderful staff at front desk moved us after we informed them the noise was disturbing us - laundry service

the pool was super clean and lots of kids for my son to play with

laundry available anywhere nearby, which is crazy for a family resort

it s right next to laundry/maintenance and loud banging noises occur all times of

the amenities were nice and it had everything we wanted, except a laundry room would have been nice

no laundry room

that it didn t have a laundry room.

we were able to bring our pet

fitness room equipment was a bit outdated, nearly out of water cups when i went in at 5 am

breakfast was very good location was perfect for me

not enough parking

we returned to the hotel each night a little late and found no parking

good location to shops and dinning options pool laundry breakfast is good for the price point

there are laundry facilities on site

too much stuff to do , such as small swimming pool, and we want to do laundry but no laundry liquid

we found a couple roaches especially in the laundry room

and again early am they brought 4 or 5 laundry carts out, i guess to catch the laundry from the second floor

breakfast was delicious and the rooms were clean and comfortable.

location liked the parking

location is awesome, in the middle of fairhope. nice fitness center. and free, fresh popcorn!

convenient location, ease of parking, fast and easy check-in, very clean.

the location, it has parking lot, excellent breakfast

we liked the bar and fire pits in the evening.

parking is challenging. property is a little confusing. food is pricey.

parking this time of year was easy

we love the golf, the fire pits and the margaritas

our food was exceptional and the bar service and staff were far above expectations

laundry on site (3rd

had trouble connecting my laptop to their free wifi

didn't get breakfast. kids wanted mcdonald's

i also liked that it s pet friendly

the driveway into the hotel was bad and large trucks take up the parking lot

pool was closed.

the staff was friendly, the room was was clean. breakfast was very good.

pool was too filthy to use, full of dead bugs and debris

clean room and breakfast was hot

gym closed

hotel advertised laundry facilities and after i attempted to wash clothes i noticed all the machines were out

receptionist didn t help us with the laundry machine, we couldn t wash our clouthes

when we went to do laundry the machine didn t work but they got it working

wifi never worked

pet fee

spacious rooms, great breakfast, and there was a mcdonald's within walking distance for the kids

clean rooms, comfortable beds, the people were nice, great location, good breakfast

breakfast . staff very helpful

i sat out at the pool in the morning & enjoyed it

that the pool was closed on our stay.

night manager was very busy doing laundry and checking in folks

laundry dirty, hot, no a/c, no place to sit.

had a room directly behind laundry area floor was wet

no shampoo in the room. no laundry bag in the room.

laundry facility was not to special

needs a laundry soap vendor machine in the laundry room.

i loved the layout of the room as well as the pool area and laundry facility. very convenient

love this hotel. the indoor pool, breakfast area, rooms, location and staff are wonderful

parking was limited.

for the price for one night, i think a wet bar should have been in the room room with alcohol beverages and soft

bathtub had mold in it the room smell like dirty laundry and the bed were horribly uncomfortable we will never

i didn't have time to take advantage of the pool, fitness center, or to stay longer

good breakfast

breakfast buffet was great and open from

very little parking in front of the hotel.

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

loved having separate bedroom with 2 queen beds, full kitchen, laundry service, close to everything

the pool only stopped at 5ft and it could have been more in the gym

kitchen was nice especially refrigerator size

remember me by name or the guy that doesn t use luggage that always has his clothes folded in a laundry basket

didn t think a spa tub belonged right by the bed

the wifi

friendly staff great breakfast

to pool was nice and the kids loved it

they need a quarter machine in the laundry room but the laundry price was fair

full trash, no change machine in laundry room, no room cleaning.

it was very clean and the staff was friendly. i liked that it had a laundry room.

hotel bar closes at 10pm during the week.

gym is well equipped, and there's a water fountain available for refill

were right next to the utility/laundry room and around 7:30/8 we were woke up every morning by the staff being

to elevator, laundry room, absolutely filthy, smelt like garbage

rug dirty. room alway damp due to sharing a wall with hotel laundry.

lamp on left side of bed didn't work, ironing board no iron, leaky tub, 1 tiny trash can, no laundry bag,

zero roaches , zero smell , no noise out side my room , restaurant close by , laundry in building and a nice

the faucet not dripping the whole time in the bathroom. was loud. no soap to do laundry.

laundry facilities, indoor pool

no available coins for the laundry

liked having laundry on property

laundry room available. breakfast was good.

there was no laundry facility

though it says guest laundry

didn't like the breakfast choices and that there was no laundry room

no laundry facility on site

we first got here, dirty laundry from where our rooms was supposedly cleaned was still in the hall

veggie breakfast. no meat offered. laundry facilities on 3rd floor

the elevator was kinda scary and the main stairs didn t go up to the floor with the laundry

pool on the property and guest laundry facility

the pool should ve been cleaned & serving breakfast

friendly staff, clean facility, comfortable room, pet friendly.

i think they should have a chair or two in the laundry room.

parking was a problem

location was convenient, pool. very clean, nice sized room and good breakfast and coffee.

the pool was super clean (unfortunately, i didn't have time to swim, but i will next time)

i knew about the pet deposit but i didn't know about the room deposit

free breakfast

(read through) it s overpriced, breakfast was ok but they consistently ran out of things like whole milk

friendly staff, clean and comfortable rooms with kitchen area

children that are picky eaters but they have such a variety that it was easy to accommodate my kids so many

stopped filling with water so i had to fill the tank from the sink with one of the pots from the kitchen

laundry room availability

told they wouldn't have any clean towels until after housekeeping arrived at 9 am and started the laundry & then

we were here for one night and the weather was a bit chilly so we didn't use the pool and no time for the

the pool was shut down, so our kids couldnt swim. that is why we chose the hotel to begin with.

i wish the options for breakfast were a little different

laundry room on the floor

had laundry facilities on each floor

parking lot was kinda congested

location, staff and the breakfast

hotel employee at the night desk was helpful and friendly and hotel employee who works the breakfast area is

laundry not working

i could not get wifi unless i walked outside, not convent with laptop or rain

swimming pool

we had booked a double queen room non smoking online

the parking lot could use some repaving

we did our laundry which was much needed on a cross country road trip

our king room was fantastic. comfy bed and spotlessly clean. guest laundry was a godsend.

i didn t understand why the gym was open but due to covid other things were limited

the pool was super nice and my kids loved the colors and theme of the place and did not want to leave

pool wasn't super clean. needed to be skimmed, there were bugs.

linens were clean but had that hotel laundry soap smell. all good otherwise.

alot of noise from those going in and out the door to the ice machine and laundry and pool area

the pool was not very well kept up. the laundry cost $3.50 per load.

very roomy, clean. lady at front desk went way above and beyond to help me with our laundry.

we arrived the front desk worker was so nice and sweet and the pool usually close at 9 but returning from one

the laundry room was coins only and it didn t have a change machine.

no fire alarm, no breakfast, no laundry available

descent stay and laundry (bring your own soap though)

laundry room on the third floor was not very well kept but we only had to use it one time before we

room was clean, as was the pool and laundry room

this really helped with the long trip and so much laundry

enough wash clothes, three people and two wash clothes, no dirty laundry bag available in the room, nothing to

the onsite laundry was better than most coin-ops

laundry facilities were out of service.

was very friendly, and told us about surrounding locations restaurant and walmart and laundry room on

excellent service, mariah helped us thru a laundry crisis, she was very nice

the only dryer on the premise did not work. had to go a laundry mat to dry my clothes.

the room was nice and clean, staff was great. favorite part was breakfast

super clean, pool and jacuzzi open so was the fitness room

we had a view of the pool area, i still considered a great view

laundry room was clean- again because it is a new hotel

part of the parking lot is fenced in

pet friendly

the compact room and kitchen was perfect for us

breakfast was more like a snack bar could be better

bed, shower and the posibility of make your laundry.

no breakfast. the room was small but clean. no handicap non-smoking room.

breakfast was so so

we liked the breakfast and the room

that it had parking in front of the room

a refund immediately due to roaches, leaking ceilings, missing ceiling tiles, and drug use in the parking lot,

i chose this hotel because i was traveling with two children, and the pool, fitness room, and full breakfast

nice staff, clean pool.

i only have one observation and that is that they can improve the breakfasts since their variety is very limited

pool shower didn't work

house keeping staff and laundry staff should be totally replaced

roaches, dirty bathroom, tv didn t work, no wifi in room.

room was dirty, it smelled terrible even though we were in a non-smoking room, refrigerator was dirty with melted

was nasty, location was not great, room service never cleaned our room (we ran out of towel and toilet paper),

clean because i was there with my 3 year old for 2 nights not only that we did not receive room service/housekeeping

thing i didn't like bout it was having to go to a store to get change to was h close in the laundry mat they

they had a laundry center which was perfect for beachwear!

pet policy not described on booking site.

it was close to everything and had a nice pool

the small parking lot very small

no laundry bag

suzette in the laundry

even the on-site laundry was clean

small but sufficient gym

it was nice that the place is pet friendly

the tub was needing a good cleaning and the laundry didn't work so said the

the staff was super sketchy, it s ran down, the entire place smells like dirty laundry, sewage and mildew

blankets were stained with what looked like paint, but no dirty laundry

s was a laundry lady that was working that helped me out with extra towels when the room we had didn t

my family was comfortable with was the lady and guy that works the front desk and ms peanuts the laundry woman

laundry little expensive.... no supplies in kitchen. .can opener. spoons. etc

pool was nice and laundry room was clean

they have laundry facility with detergent location is great staff is nice

got in early and used laundry room

had to finish some laundrybon the day of checkout and got a late start

the motel didn't have a guest laundry.

dedicated laundry room , just dryer lint and people doing laundry in a breezeway second floor

the laundry room was hilarious

the laundry machines were okay, was able to get some laundry done

facility was nice, clean, and comfortable for us and our kids

the wifi wasn't

didn't have wifi info in room or on key jacket

couldn t get no change from staff to wash clothes in their laundry mat when i checked in the room there was

even though it was a non smoking room, the tub had cigarette burns on it

booked no smoking but got a smoking room

smoking room

i asked for a non smoking and on the night stand was an ash tray and the room smelled funny and also the

dryers do not work in the laundry room

no pans for kitchen

breakfast was great

the pool and hot tub is great and beautifully lit up at night in different colors

breakfast was excellent

families with kids should watch since it very accessible from outside of the hotel

oh and i almost forgot the cookies and popcorn was delicious lol my kids loved that

parking

parking is a little far but the whole staff was awesome so it made up for the walk from parking lot

options for food, breakfast, etc

provided safely, microwave and refrigerator in room, good location, safe parking, large bathroom, good lighting

good breakfast, clean room, nice pool, housekeeping came by every day

the pool was closed, along with the gym and they switched breakfast to a grab and go bag

breakfast and the staff

pool to small

the laundry room was out of order for few days. the hotel did not fix it quick.

the laundry is closed and also the continental breakfast was just a bag with a muffin water and granola

the pool was under construction

extremely disappointed with my experience at the hotel's breakfast bar

didn’t like i had to break me and my kids stay because the whole building was smelling like