laundry personals were removed

the staff were quite friendly. the breakfast menu had lot of options. parking space abound.

there was also a big group of kids staying there on a sports trip that were running up and down the corridors

great hotel. very clean, nice staff, good gym, great location

gym has many quality lifefitness machines

wifi is the only thing i have to complain about its very slow and for the price of the room you

i was charged $100 pet fee for one night!

nice and spacious very quiet and beautiful staff was very friendly and the breakfast was delicious we will come

didn t see the $75 pet fee when booking that i had to pay at the hotel.

pet stains in public areas and pet urine outside of elevator

no complimentary breakfast

parking could be limited later at night, noticed night activity that questioned the safety of the

the breakfast was nice

no breakfast!

was clean, no trash laying around the parking lot

standing and standing while the night clerk talked on the phone and a lady that s suppose to do laundry was

the room was clean and we had plenty of towels and kitchen accessories

good night sleep and breakfast was great

couldn't get into the pool area

that it was a nice clean and friendly environment and that the kids had they own area

staff at night was loud in halls by the laundry room on the first floor

around bathtub, no power to tv, pool was cloudy and filthy, no help to access wifi except to pay $4

cleaner pool area

staff was amazing hotel was very clean pool area clean good breakfast

breakfast host was 100

the room was fairly clean and there was a guest laundry facility

the pool area buy bushes looked like someone dumped the ashtray in it over and over

my family enjoyed clean rooms and breakfast

pet friendly

noisy kids above our room

did it on her own no shower curtain no heat mold on tub soap dish along with it handy been clean laundry couldn

back down to the lobby and asked him and he said he only had one there that he might have to do laundry

the entire parking lot fills up with locals at night drinking and smoking and partying really loud

paint, dented furniture, mold in corners, dirty carpet, poorly lit parking area

the breakfast was good great service and staff i would recommend anyone to stay here

i was also impressed by the laundry facilities

need more parking upfront

they offered a gym membership at la fitness across the street during my stay

the spa tub outside was broken

not enough parking spaces at night.

i also love the size of the room and the fact that there is a gym and laundry facility

the pool was outstanding as well as the laundry facilities and the fire pit area

the fitness center was alright have clean towel and laundry machine

everything was clean, the bed felt wonderful and the breakfast was good

i did not like the amount of kids that were running around unsupervised but i digress lol

room had no hot water, dead roaches on the floor, and someone's dirty laundry was behind the bathroom

far the laundry dude was super cool he helped me when i turned in my towels and he gave me new ones and was

pool was in perfect shape to be swam in but they refused too let my kids swim in it, told us to go use the other

the pool is closed

it makes the parking lot look unpleasant for cars to park at the hotel

said there was pool and laundry was not either

work, no trash can,,no micro wave,the ac was weak, ,no snack machine ,no drink machine,no pool,no laundry service

many facilities (pool,laundry,ice machine, etc

no cable or wifi, ac barely worked, no towels provided. roaches and lizards in the room

no tvs in any of the rooms. the elevator was broken. pool was empty

convenient guest laundry and office center

unclean laundry room

my room was right by the elevator and the laundry room

house keeping never came and got the laundry i had to go and sneak off the cart the next day to get towels and

disappointed that most amenities including breakfast and laundry were shut down.

was nice but the pool was out of order and our church kids had raised money for this trip through fundraisers

the gym was small but was there (treadmill didn’t work)

breakfast was limited

some of our appliances were on the older side but not too bad. the pool wasn't cleaned either.

was nice but the pool was out of order and our church kids had raised money for this trip through fundraisers

on site laundry, computer, smells good, attentive staff.

didn t have sufficient resources and not so great breakfast have no manager to oversee the work and food, lack

only picked this hotel for the fitness centre and we got there it was out of action

not wifi this is a big problem for me i do not have a phone local

front desk clerk so friendly and efficient. heated pool and hot tub

on-site laundry facility

no on-site laundry

really would have liked to be able to do laundry but no services there

it was for the kids and they enjoyed it will be coming back again

amazing breakfast : two boiled eggs , bagel with cream cheese , juices , sweet pie , cereal for kids , milk)

strong smell of laundry in hallway but nothing unbearable.

i reserved a smoking room and the check in was cool

none smoking room with pillow cases with cigarette burns on them

it was pet friendly w no extra charge, smoking room, big bed, no bugs

indoor pool was not heated and therefore unusable

that they have a indoor pool.

in a really bad part of town watched a lady lay in the parking lot next door for almost an hour waiting for a

breakfast - great start for the day.

check in was quick, room was large, parking was adequate

wifi didnt work, no towels washcloths in room, no bed linens for hideaway couch we specifically

guest laundry, pool and gym are nice

clean comfortable room. good breakfast

sack breakfast could be better.

by myself i appreciated the well-lit parking area and the location

need more seats for breakfast area

looked nice front desk staff was nice and friendly my car was safe in the parking lot not sure what else to say

the smell from the pool had my kids saying they were dizzy we even had to get some milk for the kids eyes from

and we didn't realize the pool was

i thought it was in a good area - many lights in the parking lot

was given mis information about available shuttle service

ike a wet dog ) they never gave you enough towels and didn t have any to give until they did laundry every

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

the fitness room only 1 thing worked

i did not have free wifi and had little to no service in my room

we had a swim in the pool which was fun

it was a odor the shoots have cigarette hole in em nun of the laundry is clean very unsanitary

laundry facility too small (1 washer / dryer) and unsecured

the inside, and at 8 am they were asking if we checking out, like rushing us to leave, also the laundry room is

some residents smoking drugs in the parking lot

the spa tub was nice.

on-site laundry, kitchen.

had a really nice laundry room. the guest room was nice and clean.

did my laundry in

pet friendly and staff is always very accommodating:) will be returning

the breakfast wasn t any good!

the laundry facility was horrific honestly

there was a laundry area and plenty of electric outlets

breakfast cook was so nice and neat

nice and pool was clean

my whole stay, from the room to breakfast, was great.

had to request an iron not enough towels. no closet. no laundry

wifi is available, the tv wouldn t work at all due to no wifi, they don t have any towels, hand

dog trained in diabetic alert situations yet i was still told that i would be responsible for a pet fee

laundry or washing service/facilities

unfortunately the wifi wasnt working in our room only in the first floor outside.

wifi signal was poor

wifi non existent in our room. breakfast tasty but boring. extra charge to park. cheapo tissues.

like that the front desk person allowed me to do a late check out

laundry room was nice

went here specifically because they had a laundry facility, well we couldn't use it because they were so dirty

booked a room that was advertised with a large spa tub, and was the sole reason for booking this hotel

my kids had fun in the pool

pool was a hit with the kids

i also didn't like how the laundry floor (3rd) where the pool and workout room smelled constantly like marijuana

pool was not available after booking this location three times.

was rude, kitchen staff were fighting in front of us, ice machines broke, not enough towels, don't pay for

i was still able to put in a workout in the gym

the food we ordered apparently came from room service, it arrived an hour later, cold, and in room service

excellent value for money. good location. laundry facilities.

laundry facilities were broke and ate my money twice, a refund was only given to me once, then “i

laundry facility available and machines clean and working very nice & helpful

the quest laundry was broken

wish the laundry mat was open all night. it closes at 10pm. i'm a night owl.

the pool area outside was very welcoming

and i don't remember her name but she was working the bar and checking on our food

astonished by the interiors with fantastic decorations, pristine furniture and an amazing cafe, bar and restaurant

i was never even told about wifi or the bar/restaurant downstairs

everything! pet friendly and good value fir price!

the bar closed at 10

the restaurant and bar were closed due to covid. no room service. time to open up. 3/13/21

the bar opened sat night but as soon as we got a drink at 730pm the waitress told us she was closing

walking distance to restaurants and bars

it didn t have a laundry service on the property.

didn t like he had to walk across the street for ice from registration and no laundry on site

breakfast was overpriced for the quality.

great location! quaint corner of mobile with excellent breakfast at the restaurant.

appreciated the full kitchen due to a fridge with ice

woke up the next day ate breakfast, and headed to the battleship park

the breakfast should have more choices but otherwise it was pretty good.

very busy and noisy breakfast area, pool small and located in a dark area with little sun

event the pool furniture is new and in good condition

breakfast was wonderful

the gym the laundry room was excellent

clean, friendly, spacious, nice pool, free coffee and laundry.

convenience store available in lobby , laundry room

gym & laundry facilities a plus

were surprised that there was a kitchen, and the laundry was complimentary

view was of the back of a laundry not a view of the city and the balcony was shared with another room sooo not

didn’t have breakfast, but i enjoyed pizza the restaurant i’m the hotel.

the food and the bar were good

beautiful old lobby enjoyed the spa staff lovely

i wish they had free contential breakfast.

pool and hot tub

loved the bar and food the hotel! didn t have to leave for drinks or dinner/breakfast

hotel was only 18% occupied and they put a family with screaming kids in the adjoining room next to ours at

good selection and convenient breakfast

the breakfast was just great and the staff wonderful

no on-site guest laundry.

pool was being cleaned

the leaves in the pool

bed and bathroom. also nice selection of breakfast items

comfy, friendly staff, a satisfying breakfast something for everyone even something for my picky

staff was rude, didn t inform us that their laundry people doesn t come in until 8 or 9 am and that we would

the full kitchen was amazing, the separate living room and bedroom area was a plus

room was very nice, kitchen with everything you could need and

the kitchen had plenty of room and the bed was great

told that there was airport shuttle, was no shuttle

the laundry facility only had one washer and one dryer, which was broken

no laundry bag

hotel employee at front desk was exceptional. breakfast when ordered was good.

pool was closed down;the 1person they had working the restaurant/bar was ill, told us she was ill &

the room was clean and the evening bar tender was great, very helpful and friendly.

was great , guest laundry clean and efficient

in the shower, dirty laundry left in the bathroom, pillows were flat and the entire floor stunk of weed

everything....gym, staff, laundry, room, location......everything

small laundry area

dirty, laundry room is not working, restaurant is not working, breakfast was not served as advertised (no

fact that police were there due to illicit activity in parking lot.

very good breakfast

the staff,parking,and lobby..also the pool area..

not as clean as expected. wifi was useless, had to use my hotspot.

the breakfast was good. parking was good. the bed was clean.

pool had lots of bugs in it

the rooms were big and no carpet and window opened

staff parks in the handicap parking spaces with no placards or license plates

parking had a car plugged into the charger, so parking was unaccessible

hotel and pool were exceptional

the 1 ice machine they have don't work and by the looks of it it hasn't for awhile. the laundry

laundry detergent was available to be able to wash clothes

pillowcases were yellowed, as if laundry soap was not strong enough

the guest laundry out of order and was 1 washer 1 dryer also far away from my

our room was next to the laundry room was loud during the day.

not like laundry, but clean, inviting

the breakfast was great and the staff was amazing the laundry facitilites were great

the bed was comfortable and they had a laundry room. close to a lot of restaurants.

the rooms, staff is helpful, lobby spacious, outdoor deck is accommodating, pool location, laundry area useful

receiived an added $75 pet fee after departure without notice

laundry only on 1st floor level

had swimming pool, laundry facility, computer with printer, and daily breakfast

told me about the location of laundry ,ice machine and my room

parking was limited

look above oyher than no pool and a slim breakfast everything was great.

all other facilities (laundry, grocery store and a lot of restaurants) are nearby

the pool was in need of a cleaning.

dirty doors, dirty pictures, muddy pool water

), pee stains on the bed, the non smoking room had been smoked in many many times and not clean appropriately

his pool closed at 7pm i didn't get off from work til 9pm so my kids only got 1 hour of pool time

everyone was very friendly, and breakfast was great! we will be back!

booked a non-smoking room, just to find out once i got there, that there wasn't any available

staff was friendly and very competent

the pool

coffee was great and the continental breakfast was good

parking lot was very dark when we arrived after dark.

wifi was responsive and fast

on side door to parking lot was broken, so door would not lock

clean, comfortable beds, good breakfast. guy at desk very nice. good price

also parking was slim to none due to big company trucks taking majority of the lots

even in the front office to the rooms and more would be great and upgrade would definitely be a laundry and

like the fact that they still have smoking rooms, the price is great & it is one of the cleanest hotels in mobile

brought my cat because they said pet friendly

no breakfast if i remember, there was no wifi.

location was suitable for our traveling needs. and they let our pet stay with us :-)

room was very clean, kitchen was amazing and the hotel staff was incredible

this mini kitchen. i liked that i didn't have to eat out. i was able to cook a meal in the room

great room with a fantastic a/c! the location and breakfast bar were superb.

the pool was not open.

staff nice, breakfast was good.

you have gym, laundry, pool, breakfast

loved, it , the hotel was clean and quiet breakfast was amazing

not a breakfast person.

you have gym, laundry, pool, breakfast

the breakfast and location was excellent.

was very small and hard to open, no pens or pad, no tv directory, dirty laundry bag that were some of the old

also, it would've been nice to have a machine to make change in the laundry room

breakfast was ok for covid. room was very clean. hotel was very clean. great beds.

location is great. nice gym equipment. great layout. comfortable beds.

are so many things that i liked about this hotel - the location, the breakfast (amazing), the pool area, hot

air con didnt work .. shower screen dirty .. laundry in hallway ...

no laundry facilities

hotel listed laundry facility but there were no washer and dryers... unbelievable .....

glad there was a guest laundry, as we ve been traveling a while.

breakfast available (even though it was part of booking), swimming pool not open, laundry facility not

doing laundry was a joke as there's no dryer vent so after drying twice your clothes are still soaked,

no breakfast no even a grab and go or muffins.

only 4 channels mold in shower seating in the room dirty poor condition had party in pool area was next to

breakfast was nice. pool was open and clean. room was spacious.

nothing, except i missed breakfast, but that was my fault.

i would have preferred a better parking arrangement.

the pool could ve been better taken care of. toss some meat on the breakfast menu.

they charged a 'non refundable' pet fee of $25 while most other motels charge $10

we didn t get up in time for breakfast but everything else was nice

the beds were super comfortable, plus hot shower! the parking lot was very well lit up as well!!

the parking lot was a little weird and spots near the building were limited.

parking was also scattered

breakfast

difficult to access the pool

breakfast buffet was really good

they said they were in the laundry any time we asked

laundry area not working, exceptionally loud

grounds looked nice and the rooms were very clean and smelled great (stayed in a pet-friendly room)

the carpet looked old and dingy was it clean

were not provided any wifi password or when breakfast was, we had to look around ourselves on line to find out

seems like they need to use a better laundry detergent, with bleach or peroxide

how i couldn t find the laundry room.

there is a laundry machine that i could use paying usd 2

laundry

heated pool was cold

easy to use laundry

laundry was broken and lights were out for a minute.

no laundry facilities..

laundry never works

room was noisy. sounds from staff laundry. breakfast not that great.

everything was clean and neat and spacious rooms. great breakfast too! friendly staff. all good!

that breakfast is bomb!!!!! and the pool is so so so nice!!!! i?ll be back for christmas!!!

location was great, the gym was very nice, and breakfast was nice

understand the breakfast situation, but maybe they should give you an option with the boiled eggs

it is pet friendly and clean and nice and convenient.

bathtub had mold in it the room smell like dirty laundry and the bed were horribly uncomfortable we will never

fitness center

could see an alligator in the water when we went to our car in the parking lot

great cont. buffet. pool was great

clean room. staff was very nice and friendly. breakfast was great.

laundry dirty, hot, no a/c, no place to sit.

no shampoo in the room. no laundry bag in the room.

had a room directly behind laundry area floor was wet

night manager was very busy doing laundry and checking in folks

laundry facility was not to special

remember me by name or the guy that doesn t use luggage that always has his clothes folded in a laundry basket

breakfast was the best i have ever had at a hotel

wonderful staff, clean, awesome breakfast and free food in evening.

breakfast was delicious

quiet and a quality breakfast,staff was very polite and prompt

needs a laundry soap vendor machine in the laundry room.

i loved the layout of the room as well as the pool area and laundry facility. very convenient

parking, not enough space when guest pulling trailers take up multiple spaces.

we loved the indoor pool and hot tub. we also loved the adjustable king size beds.

the hotel was fine but wifi was not included.

only thing was the hot tub not up and running and the kids wanted to swim but the pool was too cool and it was

i do wish there was an outside pool

kids running around the hall during the night

i selected this hotel because we wanted an indoor pool for the kids

pool is indoor and small, hot tub is laughable, so just know that this hotel is about the hotel and

was closed and they did not have change for laundry room or detergent, told me to walk next door

the laundry room was a bonus (the front desk has change if

hot tub, cleanliness, staff, breakfast, coffee was ok, but like mine stronger, just me, kids, grand kids liked

the breakfast was extensive! if you left hungry, it was your own fault.

comfortable bed, great breakfast, location, pleasant staff

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

loved having separate bedroom with 2 queen beds, full kitchen, laundry service, close to everything

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

i booked a studio king, my room was absolutely amazing, loved the kitchenette,it was very spacious and, clean

the kitchen was well appointed, the water was hot, and the bath was clean and comfortable

garbage in the laundry room

the pool and spa needed to be cleaned of leaves

the room also didn't have any overhead lights, so out kitchenette and the rooms were dark

was dirty from the car port, parking with no lights at night to the lobby, elevator and especially the room

the breakfast was okay (eggs, biscuits, gravy) for my

included in the room price, was breakfast and it was the best i ever had in an american hotel priced below $-

there was never bacon at breakfast, only different forms of sausage each day.

parking was so easy, restaurants are popular and very close, easy access very where you wanted to

the pool was real dirty my kids didn t like that at all

the staff was friendly, the room was was clean. breakfast was very good.

breakfast could have been better.

breakfast was on point, yum

clean rooms, comfortable beds, the people were nice, great location, good breakfast

small parking.

room fit my needs and was clean and comfortable. i like have free breakfast.

when we went to do laundry the machine didn t work but they got it working

receptionist didn t help us with the laundry machine, we couldn t wash our clouthes

hotel advertised laundry facilities and after i attempted to wash clothes i noticed all the machines were out

lots of parking

cleanliness price point pet friendly at no additional cost ! bonus!!!

laundry on site (3rd

not clean completely: dust and smudges on mirror and chair (kids handprints)

adequate parking near room after returning from late supper

i'd like to add some shade / umbrellas to pool area

i also liked that it s pet friendly

location is awesome, in the middle of fairhope. nice fitness center. and free, fresh popcorn!

clean, free breakfast, and helpful staff.

typical of hampton inns, free parking, good breakfast

did not like that the pool was inoperable

the location, it has parking lot, excellent breakfast

spa was great.

so many activities geared towards families - smores at a bonfire on the beach, movie night by the pool, tea and

breakfast in room service was superb! did it both days we were in the room at breakfast time.

really enjoyed the spa services (couples massage) and the adult pool area

parking is challenging. property is a little confusing. food is pricey.

we found a couple roaches especially in the laundry room

there are laundry facilities on site

excellent value for money. so lovely staff, neat and clean. great having a laundry on site!

there was a handy guest laundry onsite if needed

and again early am they brought 4 or 5 laundry carts out, i guess to catch the laundry from the second floor

sorry, my biggest pet peeve

the pool was very refreshing

we returned to the hotel each night a little late and found no parking

breakfast had good and fair options, staff very helpful

parking was limited

washing machine and dryer are $2 each, quarters only. need to buy your own laundry detergent.

there are pet friendly rooms, although i don't have a pet

nice pool

rooms with parking

it had a nice little pool which was clean and quiet

laundry facility on site and at a great price

the room was huge, with lots of features and they had a little laundry facility, a snack bar, free coffee and

bathroom to little.didnt have shampoo or conditioner.and didn't have a on site laundry.

super pet friendly

well lit outside-parking lot and inside property