there was a laundry area and plenty of electric outlets

the laundry facility was horrific honestly

nice and pool was clean

my whole stay, from the room to breakfast, was great.

tv stations didn t work and the wifi is a bit slow.

did my laundry in

on-site laundry, kitchen.

had a really nice laundry room. the guest room was nice and clean.

wifi kept reseting

pet friendly , very nice room

the inside, and at 8 am they were asking if we checking out, like rushing us to leave, also the laundry room is

laundry facility too small (1 washer / dryer) and unsecured

it was a odor the shoots have cigarette hole in em nun of the laundry is clean very unsanitary

my grandkids loved the pool i loved the location

holes in bathroom finished and fixture especially spa tube load and noisy outside

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

ike a wet dog ) they never gave you enough towels and didn t have any to give until they did laundry every

pool stayed out of order most of our trip and the breakfast wasn't good

not enough breakfast and pool wasn't ready.

pool area not to clean

drug dealers offering drugs to everyone in the parking lot

not enough breakfast like eggs turkey, beef bacon or sausage english muffins

pet friendly, friendly staff

was great at breakfast was a full breakfast :) beds were very comfortable :) the sofa beds however need to be

parking lot filthy

strong smell of laundry in hallway but nothing unbearable.

i like that it s pet friendly and the staff was ok

nun but the wifi

inside pool

i loved that my pet could stay with me an that the employees were great

great front desk service and shuttle rude.

my favorite part is the bar it has an amazing atmosphere

at 10.00 am missing from kitchen a lot of products shown on menu!

kitchen = well below par

good shuttle service with airport good breakfast

on site laundry, computer, smells good, attentive staff.

little towels, dirty shower curtain, and not a buffet breakfast

no breakfast in the mornings , had to wait on staff for about 30 minutes to bring out food that should

the only available person was the breakfast attendant and she did the best she could to help me

no wifi no breakfast no pool and trash over flowed in back and could smell it in the room

guest laundry, pool and gym are nice

guest laundry, pool and gym are nice

guest laundry, pool and gym are nice

need more seats for breakfast area

excellent, clean accomadations. great breakfast. friendly staff.

many facilities (pool,laundry,ice machine, etc

work, no trash can,,no micro wave,the ac was weak, ,no snack machine ,no drink machine,no pool,no laundry service

said there was pool and laundry was not either

breakfast pool was very very dirty could not swim at all (like green with algae) thought we would

far worst hotel i have ever booked had homeless encampment in parking lot, beer cans floating in pool, no signage

laundry personals were removed

i called the front desk using my cell phone to try and order room service

there is plenty of parking

this property because of their ad of a luxurious pool and all i saw a big hole in the ground my kids were

staff was great especially the bartender at the hotel bar

room had no hot water, dead roaches on the floor, and someone's dirty laundry was behind the bathroom

far the laundry dude was super cool he helped me when i turned in my towels and he gave me new ones and was

laptop / every outlet was full with three way and strips (fire marshall would have a field day) / wifi was slow

the pool was very nice and crystal clear

pool was down for maintenance but we were able to go nextdoor to la quinta and swim in their pool

unclean laundry room

disappointed that most amenities including breakfast and laundry were shut down.

convenient guest laundry and office center

house keeping never came and got the laundry i had to go and sneak off the cart the next day to get towels and

my room was right by the elevator and the laundry room

i was also impressed by the laundry facilities

cable and wifi went out for hours

that night counted 20 cars in the parking lot

pool area was not kept clean

not enough parking spaces at night.

back down to the lobby and asked him and he said he only had one there that he might have to do laundry

did it on her own no shower curtain no heat mold on tub soap dish along with it handy been clean laundry couldn

room smelled like urine, wifi did not work 95% of the time, chair covered in cigarette stains, ice machine/

very good value for the breakfast

trash filled walkways and parking lots

staff at night was loud in halls by the laundry room on the first floor

the pool was not heated. but my daughter swam anyways.

she treated my kids like her own and made sure that they always had enough to eat or assisted them when they

room to park my 26’ truck

fyi- with the flu virus being as bad as it is, parents with little kids should not have sick babies sneezing

standing and standing while the night clerk talked on the phone and a lady that s suppose to do laundry was

pool not being open

the size of the room and the full kitchen with stovetop.

breakfast was good,my family and i enjoyed everything about our stay

love the indoor pool

no breakfast!

no complimentary breakfast

we missed breakfast both days, it shouldn't end at 9am.

continental breakfast was not continental breakfast! most disappointing!

the breakfast was nice

clean and the breakfast was good. savannah checked us in and she was friendly and helpful.

i wish the pool was heated or a hot tub. we couldn t use it

they apologized and mentioned that a pet had been there previously

in the breakfast area the chairs at the bar were dirty

loved the kitchenette with dishwasher

the room was fairly clean and there was a guest laundry facility

the pool

convenience and pet friendly

good place to come with pets. large grassy area in the back.

in the description of the hotel did it mention that this was a pet friendly hotel

the breakfast had a lot of great options.

friendly staff. nice breakfast buffet.

the pool was closed for long-term maintenance, which was very disappointing as we have small children

the pool and all the chairs around it were more comfortable than the room! they were great!

pool was green for both days we were there so we were unable to swim.

went here specifically because they had a laundry facility, well we couldn't use it because they were so dirty

laundry room was nice

lorraine in the kitchen was cheerful and took great care of us

bed where too high and didnt have a spa like all the other holiday inn hotels i have stayed in

breakfast was very good; really enjoyed the new pancake maker

the bar opened sat night but as soon as we got a drink at 730pm the waitress told us she was closing

the restaurant and bar were closed due to covid. no room service. time to open up. 3/13/21

walking distance to restaurants and bars

the bar closed at 10

laundry or washing service/facilities

the lady in the morning was not, i called about a late check out because we fell asleep again and she flat out

paid for a historic room with balcony, thinking we d get one of the rooms at the front with a fireplace and

wifi signal was poor

and lots of hot water), the wood floor was appreciated (so much more sanitary than carpet), the wifi worked well

i also didn't like how the laundry floor (3rd) where the pool and workout room smelled constantly like marijuana

also did not have access to the pool due to remodeling

the convenance of downtown and the view and the bar on the top floor.

i am right by the pool and the gym

gym was a bit limited.

is the 4th time i have stayed here and i love the location and amenities like free laundry, a borrowing cabinet

clean, friendly, spacious, nice pool, free coffee and laundry.

convenience store available in lobby , laundry room

the gym the laundry room was excellent

gym & laundry facilities a plus

grandson loved the pool and his whole experience at the hotel

the gym wasn t the best, could be rook for improvement there!

lack of bar and restaurant hours or not open at all

location to walk anywhere downtown and eat, nice little pool, pet friendly

the bar was a great place to sit and watch the parades and general foot traffic downtown there was lots

excellent value for money. good location. laundry facilities.

laundry facility available and machines clean and working very nice & helpful

the quest laundry was broken

laundry facilities were broke and ate my money twice, a refund was only given to me once, then “i

wish the laundry mat was open all night. it closes at 10pm. i'm a night owl.

i also love the size of the room and the fact that there is a gym and laundry facility

the fitness center was alright have clean towel and laundry machine

the pool was outstanding as well as the laundry facilities and the fire pit area

breakfast was skimpy choices.

the guest around my room was noisy and kids was running everywhere but other then that it was great

view was of the back of a laundry not a view of the city and the balcony was shared with another room sooo not

gave me a little grief when i took my daughter to check out gym, she runs cross country and needed to get her

the breakfast and dinner we ate at the hotel restaurants was very good although at dinner time only

beautiful old lobby enjoyed the spa staff lovely

we couldn t order room service but we made it work!

had to sign up to get wifi, it should be free with the room

event the pool furniture is new and in good condition

breakfast was wonderful

breakfast was fresh and delicious

pool was a bit unclean

really would have liked to be able to do laundry but no services there

on-site laundry facility

no on-site laundry

it was for the kids and they enjoyed it will be coming back again

very pet friendly

it didn t have a laundry service on the property.

didn t like he had to walk across the street for ice from registration and no laundry on site

great location! quaint corner of mobile with excellent breakfast at the restaurant.

wifi was horrible - i was told you paid a service to fix it prior to my arrival - you should get

we had our own mini kitchen and two bedrooms to enjoy

expensive and the buffet was very ordinary, room service only to change towels without filling up the

no in door swining pool or spa cost to park

love the new pool area !!! something to do for all ages

semyiah served us breakfast and she was super nice, and was knowledgeable about the different recipes to try

pool area was in renovation

no on-site guest laundry.

facial tissue, hard toilet paper, no microwave, no mini fridge, no hot tub, minimal gym equipment, had to put

walls are very thin and pool hours should be applied after 9 pm

pool and breakfast

the free breakfast was good

staff was rude, didn t inform us that their laundry people doesn t come in until 8 or 9 am and that we would

pool not well maintained, green, debris

the pool was

good breakfast.

advertised as pet friendly

breakfast was delicious and staff was excellent

there were not a lot of options at breakfast compared to other townplace suites that i have stayed at before

the pool was not open.

no breakfast was not even editable

breakfast had fewer options than others i had been to and the room was lacking some linens and

you have gym, laundry, pool, breakfast

loved, it , the hotel was clean and quiet breakfast was amazing

nice. staff at breakfast was outstanding

this hotel was just like new! comfortable. breakfast was well maintained. staff was friendly. i

location and the patio out by the pool was very comforting and relaxing

was very small and hard to open, no pens or pad, no tv directory, dirty laundry bag that were some of the old

also, it would've been nice to have a machine to make change in the laundry room

the breakfast was good.

the pool and hot tub and cleanliness

at first, this seemed like a really good choice, since it was located very near the parking lot, so it made

doing laundry was a joke as there's no dryer vent so after drying twice your clothes are still soaked,

only 4 channels mold in shower seating in the room dirty poor condition had party in pool area was next to

it was a great location and the pool was nice.

the pool was beautiful.

nothing, except i missed breakfast, but that was my fault.

m glad i wasn t arrested for sleeping in the parking lot since i booked a room for something that was

the pool and outdoor area was clean and fun for my family

the breakfast buffet was as good as any restaurant

the pool could ve been better taken care of. toss some meat on the breakfast menu.

i would have preferred a better parking arrangement.

difficult to access the pool

was uncomfortable, room faced pool and ramp to get on interstate and was extremely noisy all night

staff was very friendly and rooms were clean. pool was very clean as well.

the parking lot was a little weird and spots near the building were limited.

price. parking. breakfast.

laundry area not working, exceptionally loud

they said they were in the laundry any time we asked

nice staff, clean room, good parking, good location for university of mobile.

pet deposit too expensive and was not aware of it before booking

also all of the handicap parking spaces were taken when we arrived

laundry

there is a laundry machine that i could use paying usd 2

how i couldn t find the laundry room.

seems like they need to use a better laundry detergent, with bleach or peroxide

booked with gym, pool and breakfast

easy to use laundry

no laundry facilities..

laundry was broken and lights were out for a minute.

room was noisy. sounds from staff laundry. breakfast not that great.

laundry never works

location was good and parking was well lit. reception staff were good.

location was great, the gym was very nice, and breakfast was nice

the staff were amazing. excellent breakfast, too!

everything was clean and neat and spacious rooms. great breakfast too! friendly staff. all good!

that breakfast is bomb!!!!! and the pool is so so so nice!!!! i?ll be back for christmas!!!

had to request an iron not enough towels. no closet. no laundry

wifi is available, the tv wouldn t work at all due to no wifi, they don t have any towels, hand

dog trained in diabetic alert situations yet i was still told that i would be responsible for a pet fee

no laundry facilities

glad there was a guest laundry, as we ve been traveling a while.

hotel listed laundry facility but there were no washer and dryers... unbelievable .....

breakfast available (even though it was part of booking), swimming pool not open, laundry facility not

air con didnt work .. shower screen dirty .. laundry in hallway ...

no laundry bag

the laundry facility only had one washer and one dryer, which was broken

safe, had stayed there before, pet friendly

would have liked to have the shuttle service from the airport

no room service. swimming pool dirty. bathtub not draining.

pool

staff parks in the handicap parking spaces with no placards or license plates

pool had lots of bugs in it

parking had a car plugged into the charger, so parking was unaccessible

the drug dealing in the parking lot (i went to the car at 11:00 pm to sleep instead of the awful bed and noise

the guest laundry out of order and was 1 washer 1 dryer also far away from my

our room was next to the laundry room was loud during the day.

pillowcases were yellowed, as if laundry soap was not strong enough

the 1 ice machine they have don't work and by the looks of it it hasn't for awhile. the laundry

laundry detergent was available to be able to wash clothes

laundry, coins detergent etc

dirty, laundry room is not working, restaurant is not working, breakfast was not served as advertised (no

everything....gym, staff, laundry, room, location......everything

small laundry area

the guest laundry is a joke

the rooms, staff is helpful, lobby spacious, outdoor deck is accommodating, pool location, laundry area useful

the breakfast was great and the staff was amazing the laundry facitilites were great

the bed was comfortable and they had a laundry room. close to a lot of restaurants.

not like laundry, but clean, inviting

kitchen area was much better than expected with the dishes, full refrigerator and freezer, and

all other facilities (laundry, grocery store and a lot of restaurants) are nearby

in room were dirty, wiped the new flooring after my sons came back from very small pool and towels were filthy

pet fees should be stated up front and not buried in the text of the amenities clause

), pee stains on the bed, the non smoking room had been smoked in many many times and not clean appropriately

smoking in room

had swimming pool, laundry facility, computer with printer, and daily breakfast

told me about the location of laundry ,ice machine and my room

laundry only on 1st floor level

the tub stopped up as i was showering and the pool was closed

the breakfast was a nice surprise

was being renovated, workers unloading materials lobby full of materials breakfast closed and parking lot messed

breakfast

i wish we could have gotten to use the pool

homeless people in parking lot.

the location was easy access to interstate. the cinnamon rolls at breakfast were my favorite.

coffee was great and the continental breakfast was good

pool cud be cleaner.

excellent breakfast! above and beyond the normal continental.

had great breakfast the next morning to start my day

small breakfast area

breakfast was good swimming pool and gym..

beds, clean room, helpful and nice staff, good breakfast.

easy parking. breakfast set up looked nice.

the weather was warmer to be able to use the pool

on side door to parking lot was broken, so door would not lock

even in the front office to the rooms and more would be great and upgrade would definitely be a laundry and

i booked the room online it said breakfast included but no breakfast not even coffee, also the wifi didn't work

convenience of room to parking slot.

location was suitable for our traveling needs. and they let our pet stay with us :-)

no breakfast if i remember, there was no wifi.

garbage in the laundry room

the pool and spa needed to be cleaned of leaves

truck parking

no breakfast closed pool and no one cleaned rooms and was refused refund

i was able to take my sweetheart breakfast while she stayed in bed

nice amenities (large room, good storage, large shower, convenient pull-out second desk, small bar area)

even though pool an jacuzzi were down had option of using sister hotels accommodations at no

the women at the front desk and bar gave me all kinds of tips on things to see and places to eat

the gym was a humid 78 degrees

kids running around the hall during the night

the laundry room was a bonus (the front desk has change if

was closed and they did not have change for laundry room or detergent, told me to walk next door

i’m from the south, that was not good gravy lol kids in the pool screaming no adult around.

did not get to eat breakfast due to the covid but everything else was great the staff was

i m from the south, that was not good gravy lol kids in the pool screaming no adult around.

bathtub had mold in it the room smell like dirty laundry and the bed were horribly uncomfortable we will never

breakfast buffet was great and open from

didn t get room service until the last day we were there

clean property pool open late restaurants and fast food not to far away staff was very helpful

pool was out of service so kids couldnt swim.

remember me by name or the guy that doesn t use luggage that always has his clothes folded in a laundry basket

not a lot of parking spots when hotel is booked

friendly staff great breakfast

a little dark getting to the pool, walking through the dining area

more opitions for kids too

i loved the layout of the room as well as the pool area and laundry facility. very convenient

needs a laundry soap vendor machine in the laundry room.

inside pool

after hours bar with free drinks. indoor pool and nice workout facility

parking was an issue due to other guests parking their work trucks in the back and taking up whole

laundry facility was not to special

night manager was very busy doing laundry and checking in folks

no shampoo in the room. no laundry bag in the room.

laundry dirty, hot, no a/c, no place to sit.

had a room directly behind laundry area floor was wet

loved having separate bedroom with 2 queen beds, full kitchen, laundry service, close to everything

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

it's a pet friendly hotel but no one cleans up the animal urine in the elevators just puts a caution sign

the only thing i didn't like was breakfast time i think it should start at 6am for early risers.

clean rooms, comfortable beds, the people were nice, great location, good breakfast

small parking.

breakfast . staff very helpful

i was able to enjoy the pool in the later evening and pool was clean and also had an access to help ones in

breakfast was on point, yum

gym closed

the staff was friendly, the room was was clean. breakfast was very good.

included in the room price, was breakfast and it was the best i ever had in an american hotel priced below $-

need more luggage trolleyswanted to use the pool

pool was closed.

when we went to do laundry the machine didn t work but they got it working

receptionist didn t help us with the laundry machine, we couldn t wash our clouthes

hotel advertised laundry facilities and after i attempted to wash clothes i noticed all the machines were out

lots of parking

cleanliness price point pet friendly at no additional cost ! bonus!!!

laundry on site (3rd

not clean completely: dust and smudges on mirror and chair (kids handprints)

adequate parking near room after returning from late supper

i'd like to add some shade / umbrellas to pool area

i also liked that it s pet friendly

location is awesome, in the middle of fairhope. nice fitness center. and free, fresh popcorn!

clean, free breakfast, and helpful staff.

typical of hampton inns, free parking, good breakfast

did not like that the pool was inoperable

the location, it has parking lot, excellent breakfast

spa was great.

so many activities geared towards families - smores at a bonfire on the beach, movie night by the pool, tea and

breakfast in room service was superb! did it both days we were in the room at breakfast time.

really enjoyed the spa services (couples massage) and the adult pool area

parking is challenging. property is a little confusing. food is pricey.

we found a couple roaches especially in the laundry room

there are laundry facilities on site

excellent value for money. so lovely staff, neat and clean. great having a laundry on site!

there was a handy guest laundry onsite if needed

and again early am they brought 4 or 5 laundry carts out, i guess to catch the laundry from the second floor

sorry, my biggest pet peeve

the pool was very refreshing

we returned to the hotel each night a little late and found no parking

breakfast had good and fair options, staff very helpful

parking was limited

washing machine and dryer are $2 each, quarters only. need to buy your own laundry detergent.

there are pet friendly rooms, although i don't have a pet

nice pool

rooms with parking

it had a nice little pool which was clean and quiet

laundry facility on site and at a great price

the room was huge, with lots of features and they had a little laundry facility, a snack bar, free coffee and

bathroom to little.didnt have shampoo or conditioner.and didn't have a on site laundry.

super pet friendly

well lit outside-parking lot and inside property