were put in the rooms outside of the castle which was disappointing, rubbish and laundry from previous guests

the bathroom was tired and definitely in need of a little tlc laundry despite being advertised was unavailable

laundry a bit expensive

ease which is good for a lady staying on her own breakfast choice was great getting onto the free wifi was really

thank you guys and wish you all a very merry christmas to all staff including the lovely room service

bathroom in our executive room was tiny, we were right next to the laundry room so at 7am on sunday morning we

location, pool, comfortable bed

bar service excellent especially small scottish girl, she worked very hard

restaurant and bar good

with some great food served by very polite staff, the swimming pool was an added bonus for the kids and thoroughly

bar and front room area, perfect location

no mayonnaise to go with a bacon sandwich at breakfast if i was to be picky, can t think of anything

well placed, comfortable, friendly staff, good breakfast

wifi not great - bit slow and dropped out once or twice when e-mailing whilst reviewing large files

then the doors slamming shut will definitely wake you up - my neighbors happened to be a bunch of kids who

room was good, bed comfortable. wifi excellent. needed that for work.

not much choice for breakfast

i got lost every morning going for breakfast

all staff throughout our stay were friendly and professional, even the breakfast staff

it didn t have its own car park and no full english breakfast.

had previously confirmed via email that there would be self laundry facilities, but they didn't exist

think our room was near a laundry room

on level 1 , twin room, nice fridge, to good and wifi, , bed was good, has a fan, iron and board in wardrobe,

comfy room good value breakfast helpful staff secure car park reasonably priced

the selection at breakfast was spot on too

the bedroom a laundry and dry cleaning service available

lovely relaxing stay,spa & pool very nice great breakfast lovely staff

room service food was great and the wait wasn t long from ordering it

en-suite was also ideal and spacious, great shower and hair dryer included as well as wifi

were extremely friendly, helpful and efficient, from the check in reception staff to waiters, and bar staff

although service life was shown was not available in the morning due to being full of laundry

noisy inside ithink my room was above the laundry room

reception staff went above and beyond to ensure laundry service was available over the holiday

ordered room service

room was a little cold at times and the wifi slowed down during peak times.

the cost for laundry was quite expensive

was a slight issue with the wifi but it was easily fixed so i cannot complain

wifi.

nice quiet area, safe on street parking

very friendly. lovely room. lovely location with park in front, easy parking. recommended.

there was a charge on our room service bill for bar drinks (we didn't have any)

reception staff at check in were very good, as were the staff who dealt with the room service

able to swop our room as i forgot to ask for a bath size of room service v good

the room seemed to be above or close to the laundry and you could hear it most of the night

also on a similar vein my room must have been close to the laundry room, because i put some of my things on

lovely views, very comfy beds and breakfast was delicious. bar prices very reasonable too.

dining and breakfast is highly recommended complimented by a wide range of drinks in the bar area all in a

spacious and the bed was really comfortable. room service was good

guest laundry is a great idea

there is a laundry, water machine in corridor and breakfast is nice

as world travellers, we loved that there was a guest laundry

also we were treated to free tokens for the laundry, which was kind and free parking

was over the moon there was a laundry to wash and dry my sons royal navy uniform ready to take in the sunday

some housekeeping issues, few cobwebs, the odd stain on laundry, mini-bar fridge warm inside (but duly reported

it was so clean and warm. the spa and pool area were amazing

wifi speed was very variable in the room from 0 to slow

awesome place, the spa is incredible. we will be back.

can't wait to return and use the pool and spa

the staff did so much to make it a romantic occasion with red rose petals on the tables

staff so helpful good parking

the rooms were very clean and spacious. the kids loves the poil.

swimming pool and sauna was very relaxing, our room was massive we had a family room for two of us and

we were able to use the pool & gym as part of the price which was lovely

bar food was delicious

didn't need the laundry but saw people use it

parking unclear

we loved what you have done with the bar area

although they were washed we could spot dogs hair even though our room was not supposed to be pet friendly

second stay here, was exceptionally clean, lovely beds, pool onsite & restaurant good value for money lovely

fault anything really, partner said the golf course was in need of some tlc but we were informed that the greens

lots of free parking

room service team need to talk alot quieter in the morning and turn their radios

the apartment was sufficient for purpose for an extended stay, with a decent kitchen set up, large bed and good

average sized room, convenient for plymouth, very helpful and friendly reception staff, nice golf course ( but

privacy was lacking as our window over looked the laundry room and court yard as it was on the ground floor

parking good

the wifi and tv reception were also very much improved, which was very welcome

louts who were there for a wedding the next day acting like football hooligans in the bar with kids present,

bar closed earlier than advertised

only stayed one night but everything was first class, we will be going back, lovely breakfast with good choices

parking / pathway made it difficult for suitcases

parking on site easy

beautiful breakfast

an excellent breakfast

it was very comfortable, cozy and quite place with wonderful breakfast!

plenty of parking spaces

swimming pool lovely , also nice changing room

wifi login was to in-depth and required too much personal info

the food was also exceptional so kudos to the chef and kitchen staff , the food was served very swiftly in the

spa facilities, very good size rooms, light and bright

a long day went to bed to be greeted by the best mattress i have slept on was unreal amazing breakfast can't

more staff required to enable the restaurant and bar to be open on sunday evening

meals are more like bar snacks - but local eateries were recommended for proper dinners, etc

breakfast was fab, rooms were quiet and the showers were superb

effort to keep all decor in theme and it works really well all the way through from the bar restaurant to the

the day of our departure, a sunday, room service knocked on our door at 09

very central location, great breakfast

wifi was free as part of the deal

town location with off road, reasonably secure car parking also the evening meal and room service was

i had spoken to reception staff when i checked in earlier regarding ordering room service for later in the

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

plenty free parking

everything we needed, great facilities, delicious breakfast and cozy room

breakfast was most enjoyable and was delighted to find weekday breakfast was served until 10:00

comfy rooms and seating areas bars .. great indoor and outdoor pool .. staff excellent

there are also good sporting facilities including a small golf course, tennis courts and an outdoor pool

indeed, we would never book a place that didn t have readily available wifi but we wouldn t monopolise a

no sugar on the tea and coffee making bar by the rooms.

all staff so friendly and polite. food at breakfast and dinner delicious.

breakfast was lovely

especially alec who worked hard in the bar and restaurant and was always helpful and attentive

the lady behind the bar in the evening was welcoming and friendly

the bar and meals menu looked inviting and we will return for that

very welcoming hosts and bar staff

also the wifi kept failing in the bedroom - so it was hard to work

breakfast was well cooked with a good choice

there was no heating in mid feb and no tv wifi or breakfast

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

good wifi, lots of sockets and very quiet

hotel accommodated us with an early check in

our only comment would be wifi on devices or tv would be intermitent

we found the bar to be very well equipped with a great selection of local cornish gin's, much to my delight

setting, fantastic staff, best gin selection in cornwall only downside was i promised the kids a swimming pool

just a few of the great points about the property and surroundings: - very well equipped kitchen including

nice country hotel with plenty of onsite parking in a quiet rural location, but also not far from a main route

complimentary coffee sachets empty dirty sofa something vile stuck to kitchen window no tea towels, dish cloth

some of laundry was stained

location and parking were perfect

not being advised about the building site and restricted parking.

views ,room , parking and location .

choice of food was great for my husband who cannot eat gluten including the gluten free bread at breakfast

didn t like our room which had no view, was very hot and had the fumes /smells / sounds of kitchen extractor

i would like to have had the availability of a spa or treatment room and a gym.

there were no prices on any menus or even an actual bar menu so we had little idea of what things were costing

the only other thing is we weren't told the wifi code and there's no signal, maybe it's worth having it in the

regarding restaurant/bar food excellent in every way - we had dinner one night and two breakfasts all of which

staff were really friendly, especially the bar staff and the waitress for our evening meal

very good location kids activities big car park

breakfast was excellent