piles of dirty laundry waiting to go out on the ground floor

items laying in the hallway-sign on floor, broom and garbage bag in open, laundry bags in stairwell

pool area way too cold, shower off area water feel very cold, never did get warm

room service was so so

made my way home from work and kids and i slept till saturday morning

very comfortable room. the laundry room.

the gym has some equipment out of service

cleanliness pool breakfast was yummy( staff in breakfast area super nice)

clean and quiet. nice pool area

gym.

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility

good location. staff was friendly. breakfast in the morning was very affordable

i called room service to order food and i was put on hold for almost 20 minutes

i booked a suite with a full kitchen

the pool!

wifi was marginal at best and unusable by about 7pm on when the hotel filled up

there were no ice machines working, we couldn t get through to order room service

- location - easy parking - wifi - firendliness of the staff

on site breakfast was good. bed was comfy. everything was clean!

restaurants were good, breakfast ok

new, comfortable, excellent breakfast, nice pool and gym, well located, nice staff

spotlessly clean! quality breakfast included

clean, updated rooms. mini fridge in unit. convenient location off the highway. pet friendly.

there is a full service gym attached to hotel

great bathroom, comfortable beds and very good wifi connection

only one laundry room and only one ice machine working which were completely on the opposite side from our

was checked at 2pm, and given a room next to hotel laundry room

right from the front desk people to the people who did laundry and cleaned rooms

a bit gloomy don t stay in room 136, it s next to the laundry room and the machines run at odd

room was close to hotel laundry- so a bit noisy.

clean room, friendly staff, laundry facility onsite, good location near highway

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

helpful staff , useful laundry facilities

the breakfast was not free with no laundry and the toilet was no bidet

excellent place, free parking, fast wifi, clean & roomy suite, comfy bed, highly recommended

the wifi on the 21 side was poor i was on the20 side and it was better

workout room and pool were very well kept with newer equipment

we had a great room with a kitchenette and sitting area

noisy , bar on the main floor of the hotel and they have weddings and parties

i really liked the fact that there was a mini kitchen (i made myself some scrambled eggs for breaky

room and mini kitchen were well appointed

beautiful lounge/dining and bar areas. room was large with good bed and shower. excellent value.

the guest laundry was out of order

laundry service not available, ice machine not available.

wifi intermittent

front desk did very little to welcome us to the motel -- no information on how to find/access the wifi, no

it is one of the very few pet friendly hotels in the area

laundry facilities are near the fitness center $2 for washer $1

close to highway, laundry, kitchen

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

i liked that they had laundry but i didn t like that we had to pay for it

there's no guest laundry, which feels a little unusual for a suites type hotel

breakfast was good

gym

it s a nice and quite hotel, perfect for families with kids

comfortable room with bedroom attached, and kitchen area, everything you need

a bit, the tv they say they have is literally 3 channels, my phone wouldn't even let me on their wifi because

wifi didnt work

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

free wifi and parking

wifi is super slow and not worth while logging in onto it

the tv didn't work and the pool was so gross

wifi they gave our room to someone else no tv bugs everywhere literally slept on top of the

room breakfast

breakfast no coffee rooms need a little tlc good cleaning bathtub dirty, beds were comfortable,,

i booked the hotel said pool and continental breakfast

room location was right beside laundry and at hotwl entrance

if you are traveling with small kids, the rooms have a microwave and fridge, which is very convenient

if you are traveling with small kids, the rooms have a microwave and fridge, which is very convenient

kids friendly resort, the staff is very friendly

the activities it great for the kids, we all had such a great time!

all basics are available, paid laundry services and nice warm outside

) i used the laundry room (washer and dryer) which was very handy

laundry room had an older washer & dryer

wish there was a laundry facility on site.

we didn't use, but the guest laundry facility is nice

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

were some people hanging out in the parking lot at night which made me a little nervous walking from my car to

breakfast was good and the staff here was very helpful,esp the

the hot breakfast was nice too

pet-friendly room was muggy and had a smell (i'm assuming it was the carpet)

then they placed us in a room beside the laundry

need some renovation no laundry room

surprised there was no grab bar or handle in the tub/shower.

lovely pool and gym, comfy beds and great room size for a family of 5

wifi information was never provided, i had to call staff, only to be told that it was there in the

good facilities on site, pool, gym & laundry room

laundry came in super handy as i had 3 weeks of vacation clothes to clean

swimming pool and laundry room

helpful staff,laundry room clean,pool open,good location for me.

comfy bed, nice staff (david the over night front desk guy is a nice man) beautiful swimming pool

looks like i did the laundry and replaced the towels

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

laundry on site

staff were friendly there was on site laundry facilities

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

it is just there is not a lot of rooms with the kitchen so we stayed at the same

rooms and great outdoor pool

laundry on site was definite plus

convenient laundry room available for guests

cheap price for people on a budget and good that it has laundry facilities

giving us a room close to the laundry and turning the machine the whole night

coin laundry on site

staff and all basic stuff was available in a clean room and the parking spot just in front of our room, can't

also the pool was a good size for us

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

free parking and great wifi

very clean. basic room. fridge. microwave and free parking and breakfast.

pool, laundry, game room

i didn't like that they had a laundry room but you have to put coins in it in order to use it

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

having to pay for the laundry was awful it really was a bad hotel to stay in

we enjoyed the golf lounge and the location is great as not to far from clifton hill but just far enough so

wifi

access to the room from parking

very accessible, nice location, friendly people, easy and close parking to the rooms

free parking

room was clean and parking was free

pool closed

easy to find, with adequate parking, and easy to get around

pool had been filled in

wifi did not work (could never establish a connection).

the wifi is not very fast and sometimes will discount

hot free coffee and laundry

also took advantage of the laundry facilities, which were much appreciated after being on the road for 2 weeks

it had a spa bath and a fireplace and it was so cozy the bed was also very comfortable

parking crowded when a venue was on

food ordered from the restaurant using room service was not very warm when it arrived

my car would scrape at the back when i left rhe driveway and that i could get on to the wifi the morning that

they did tell us upon check in where the cheapest and easiest access parking lot was

the free wifi was fast and bed was comfortable, not much more you could ask for

early check in

clean and free parking

no laundry

laundry available for guests

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

was up to date and had great facilities on site like swimming pool , gym and even laundry room

i like the pool and the gym

parking was great

there is a parking, so i didn't use the car at all

going to cost a lot more, or that customer service was an issue and also,,, having to pay extra parking

pet friendly and closer to a wide variety of restaurants

prime location, pet friendly, clean, comfortable beds

besides that, i like the fact that i could stay with my pet

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean with a good location. laundry onsite to be able to wash clothes.

that there was onsite laundry

staff great laundry faciltys great

clean, friendly with great amenities eg access to laundry and water, ice etc

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

am only disappointed because the pool is not available during our visit

wifi was a bit slow

no breakfast - no pool.

room smelled like cigarettes eventhoug itnwas a non smoking room.

just a walking distance to fallsview casino spacious room

also walking distance to the fallsview casino

i was expecting to find some kitchen supplies

in and front desk was really helpful in getting us into a different room because we booked a smoking room without

soon as we walked into the hotel it smelled like dirty laundry

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

the signal of wifi inside the room not to strong

it was within walking distance to the falls for adults (about 20 min) but little kids might have found climbing

a good 12 min walk to casino

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

my kids had a good time in the pool and in the hot tub

the lobby bar was clean and the service was exceptional

only 2 blocks to the fallsview casino, which is nice that you can just walk there

no laundry facility on site or close by

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good

everything was spotless, and the free parking was a big plus

the room had all the facilities, and parking included

first of all , the parking is what i like and the fact that it s only 5 mins away from mostly everything

not fault of the hotel because they send there laundry out to be

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

on desk rather large in process of replacing laundry was not open,elevator jerky must

parking not included. extra charges no laundry room

would have been nice to know that the laundry wasn't available during our stay.

roll, no pathtop certain, no fan toilet window is see through tv channels are very limited no room service air

dated and no pool

no wifi

a pool would have been. nice. no outlet in bathroom for hair dryer

good place to stay for cheap at the falls. the free wifi was great!

having a good laundry was great, as we had been travelling

no laundry facilities

heads up about there being no kitchen utensils at all

charging pet fees 30$

the front door has a gap under it, the size of a golf ball

are changed every 3 days, which i understand re: laundry restrictions

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

on the first floor plants you beside the hotels laundry facilities etc which results in a lot of background

music, laundry machines, normal work noise , except it sounds like its in my room

room was down by the laundry so hall was crowded with laundry and was running most of the

i asked about laundry facilities and was told i they opened at 8am

bedsheet and comforter smells like it wasnt wash from the laundry

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i was given a key of a room and after reaching, i realized the room wasn't ready and the room service lady asked

laundry in basement was useful and cheap.

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

equipped for our family needs with refrigerator and microwave to help while traveling with young kids

the wifi was not very strong.

the reception staff are very helpful and accommodated our early check in and late check out requests

no laundry room on site, but there is a

good breakfast, pool, personal of course!!! and excellent place nearby the falls

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the

then denied us saying it would slow down the wifi for everyone else

the pool was extremely cold

it would have been nice to have a laundry bag in the room

need a safety grab bar to get up

it would have been nice to have room service

location was perfect! walking distance to the falls, restaurants and casino.

close to casino no need to go outside. amenities were close by and opened late.

there was no laundry service

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

it's essentially an apartment with no laundry services

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

and the pool was not available, the only down fall was our room was right above their laundry facility and was

light switch at the door needs to be on to get the tv to work - a note in the room along with the wifi password

pet friendliness always makes me happy

the laundry service does not exist

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

the laundry service

gym equipment were a bit unstable/worn (which the staff were lightning fast to address after my

also when i said i had to go to work and would be late because of this whole unnecessary inconvenience she

suggest that they provide the customer with small fridges in the rooms and laundry machines

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

the rooms smells of wet bedsheets and laundry towels were not to the mark

laundry facilities would be great as clothes come back wet and repacked

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

guest laundry and microwave on 2nd floor

on site laundry facilities

no microwave in the room but found one in the laundry room for our use

you have to pay alot to do laundry

they don t have laundry carts

i m not sure what laundry soup the hotel uses by my skin was irritated for the whole night so i didn t

cleaning crew should have proper carts for towels, not laundry hampers

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

the rooms were old, hotel had a smell to it, and no laundry rooms.

useful to have an on site laundry at a bargain price of $1

would have been nice to know in advanced that there is a guest laundry;

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

guest laundry and fitness center

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

to get ice you had to go upstairs to laundry room

no phone but they do have great wifi fridge freezer microwave

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry

we spent our only full day in the falls doing laundry due to the bugs

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

maybe a policy around the laundry as i got abused by another guest.

the location and laundry facilities

laundry was available

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

was a family with young children doing laundry in the gym area

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

there were laundry bags left in the hallway all day on saturday.

laundry room to small only 1 washer and dryer for the whole hotel.

the main floor had an ice machine with water dispenser guest laundry room available

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

we didn't have a laundry bag in our room, so that would've been a nice add

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

amenities (laundry, gym, etc

only complaint is there were no dirty laundry bags or microwave.

location and laundry access

great location! clean room. great service. there is a laundry room!!!

a staff member used the regular elevators for laundry because the service elevators were broken, and when some

didn't had microwave no laundry room phone was very old and wasn't working they need upgrade with charger outlets

no laundry drying facilities

no microwave in the room and no laundry facilities available for public use

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no guest laundry

no on-site user pays laundry facilities

no safe and no tea or coffee making in room or guest laundry

we did enjoy an excellent meal there and the bar staff were very friendly but breakfast was 15

hotel was dated and had no laundry facility

no laundry facility and curtain backside was very dusty, needs proper cleaning

no on-site laundry

room service was on point, it was quiet and relaxing

location able to have early check in when not expected lovely pool for kids

services / room servicing / attention to detail / follow up on complaints / no laundry service

we have small curious kids who pick up things and want to check things out

room service is not 24 hrs

it also had a large well equipped gym that we used daily

the room was spacious. the gym was great and so was the pool. staff was amazing.

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

no iron to iron clothes or laundry bag

the laundry room was challenging

bowling, mini golf cost extra. room was already $450 a night.

parking is free, don't stay downtown

didn't like the limited restaurant hours and no laundry options on the premises

my kids love the pool and we love that it is so close to everything, yet just tucked away enough that

no room service. room was not clean. charged extra to be in the main building. no coffee maker.

trouble connecting to wifi. thanks

wish we had known that the pool was out of order. my grandkids really love to swim.

huge plus, they had a laundry service dropping fresh clean bedding each day

also there is no laundry facility

a great location close to the falls and were pleased with parking and the value of the breakfast

wifi was super slow

like fruit pancakes waffles muffins danish etc opener earlier longer like 6 or 7 til 10 also the pool should be