there was no kids club yet!

location, the view from the room, cleanliness and the fact that it was pet friendly were also positive aspects

was an issue with the internet and tv service so we had no wifi or tv for the 3 days we stayed there

localização, staff muito atencioso e disponível, excelente bar e restaurante

good free underground parking with free tesla chargers

we'd been at the rather luxurious sesimbra hotel & spa, which was lovely, but had no room

while breakfast is basic and the same each day, it was still okay

the indoor pool opens at 10, which, when you have small kids, feels like the middle of the day :) would be

the breakfast buffet was great other than some annoying kids on the loose (some parents)

you maybe be able to pay extra or a coffee at room service though

thought the cost of laundry was out of line- to other 4 and 5 star hotels abmnd even cruise ships

heated swimming pool at the roof was great for kids in winter

location, facilities like pool, jacuzzi, sauna, breakfast excellent, staff very pleasant

room service for dinner was quite slow and had to go to reception to ask for it after several

wifi very inconsistent

vegetables for breakfast, order ice in the room for 10 €, there is no iron in the hotel, only laundry for an

additionally, they offered same-day laundry, which was a great service

good breakfast choice

there is a kids playroom which my toddler loved and the main problem was that he never wanted to leave

the only disappointment is room service

the pool is big an amazing

modern interior in the room, very clean, good wifi connection

restaurant and spa closed because covid

gym is almost non existent, and the hot tub doesn't get really hot

the bed was super comfortable and the breakfast was

wifi

missing basic things in the kitchen space is definitely not suitable for taller people

laundry service was very quick

it was a bit too far from the beach to go on foot and parking there was not easy

the wifi is free and the breakfast is very good with lots to choose from

love this hotel, beds are comfortable and breakfast is delicious

ever meet, the food is varied and delicious, our room was spacious with a lovely balcony, the pool area is second

size of the bed, size of the room, cleanliness, bathroom, room service...

staff free parking good breakfast buffet quirky furnishings very comfortable bed great location for our

pool and spa rooms are a great size and large comfy bed

is definitely not a family hotel, pool was cold and kids did not seem to be welcome around the pool (from the

spa is really nice

the serenity of the place and breakfast

perfect pool (two pools, one for kids and one adults only) with stunning views

wifi is not great. bad coverage around the property.

pool was cool and the rooms were big and comfortable

bar was unmanned, we had to search for staff to serve and it was apparent that the hotel hadn't

for a 5 star hotel i was expecting a bigger gym

staff, pool view, breakfast, room view, wifi is good all over the hotel

small gym

the casino is terrible...

the spa is lovely, nice and big!

location, the building, the rooftop pool, the interior

rooms are new and clean, kitchen full with accessories and a dish washer

the pool, restaurant and bar were not open yet

the pool, restaurant and bar were not open yet

great kitchen area

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

it s a clothing optional gay report with an amazing pool, sauna and steam room.

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests

the common areas (pool, steam room, patio areas) are well designed and comfortable

and helpful staff, spacious, comfy and well-equipped room and bathroom, tasty and rich breakfast

location, room, smart tv, breakfast but best of all are the friendly staff

and there is a great bar / restaurant just a few doors down botanica we would stay again

very good breakfast

location, lovely old building, pleasant helpful staff, comfortable clean room, good wifi, and good range of tv

the staff didn't give us the right information regarding laundry either which was slightly frustrating

small but nice play area for kids

wifi doesn’t work

the hotel is spacious and modern - there is a parking place and a huge terrace - very comfortable beds and a

reception area the sofas and pillows had stains , there was a bar but was closed , there was no room service

the breakfast was good and we loved the little play area for the kids

breakfast was good. plenty of variety in a hot and cold food buffet format.

kids corner makes your kid feel like at home

the hotel had a special corner set for kids with toys, the breakfast was really good

great play corner for the kids, should you want to have a longer breakfast :)

no laundry service, no assigned parking, not always responds to inquiries

good breakfast

very nice staff, very good breakfast (very fresh and well presented)

for breakfast :-), very helpful and professional staff, cosy atmosphere, nice smell, complimentary wine

wifi very poor in the front bedroom, excellent elsewhere in the hotel

we got the room and now towels where available due to a laundry problem

enough toilet paper, having to rent the safe, and the bar is nonexistent (you have to buy an entire bottle of

bar is severely lacking atmosphere and is looking dated

a perfect location , friendly , helpful staff. great breakfast and value for money

it was quite unfortunate to see my kids on the waiting room waiting

breakfast

hotel is amazing with a great breakfast included, very clean and tastefully decorated

don't know what to say.. maybe the wifi connection wasn't perfect.

wifi quality was not so good

excellent breakfast next door

nice stuff and good. locations and activities well organized, enjoyed the pool and jacuzzi

staff were great and the breakfast was large and fresh

very good breakfast and dinner. quite good spa center.

that spa area didnt work..

horrible room service, no parking, bed was hard as a rock

they make my pet feel at home and the breakfast was good!

beautiful lady singing and dancing at breakfast

good staff. good wifi coverage.

poor internet connection wifi. the hotel should refresh.

a lobby bar is available, but drinks menu is very limited (no coffee or tea)

the location was quite, available parking slots outside the hotel

hotel bar open until 24:00

private underground parking, good breakfast, comfy room

parking

clean, modern, comfortable, good breakfast, good wifi, complementary treats.

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

wifi did not work, breakfast was poor , manager jorge was very helpful.

staff is wonderful, i came with my 2 kids, and we had 3 single beds

our room was on third floor and there is only wifi in the lobby, but they changed our room in the first floor

good wifi connection

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

great hotel & location. very close to beach. large room and good breakfast.

breakfast was included

had stomach pains after breakfast

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

location, breakfast, cleanness

breakfast was a nice spread, the bread was fresh and delicious

the cleanless, the room the hotel dtaff and the breakfast

and same management runs the hamburger snack bar and a couple of other restaurants near the market (direction

perhaps they hire kids from unprivileged backgrounds but they didn't seem happy to be there

restaurant and sandwich bar was incredible quality and value

breakfast was perfect

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

laundry service was a bit troublesome

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the amenities were great, used the gym twice, pool, and restaurant everyday

always a good pleasure to stay at crowne plaza, from the reception to the kitchen everyone is so friendly and

hints of the past, like where the dj would have stood, and the stage area is now used as raised breakfast dining

plenty of parking

swimming pool, kids play area etc

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

breakfasts with lots to choose from and great coffee

also the free breakfast and wifi were a nice addition

breakfast was delicious

anyone can need rooms are clean beds are super comfortable me and my baby slept like royalty breakfast was

wifi was very slow and not always working as it should

no coffee bar as advertised had to wait until the concierge was free

loved the reaction of my kids they loved it, the pool, i couldn't get them out

no proper spinner in a gym

poor gym in front of the reception

the bar still open and we can get food

- entry lobby - swimmingpool - gym

good selection at breakfast and the burgers we had from the room service menu were delicious

the room. the friendly personnel. the free parking. nearness to public transportation.

satisfying but not varied breakfast

the location is a bit far from central and the wifi on 7th floor is very weak

good selection at breakfast and the burgers we had from the room service menu were delicious

the location is not the best, but it’s calm and with easy parking.

unfortunately we could not try the pool but it looked great as well

the pool and breakfast was wonderful super comfy beds

the gym was only for paying customers

was overall hood, clean, decent sized room, nice staff, ok breakfast, ok location with parking available, not

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not ridiculously

we ordered breakfast in the bedroom and got room service for all the meals

the pool was quite small but nice and clean

location, pool, parking

surrounding area limited restaurant options pool was smaller than expected beds weren't as comfy as we'd hoped

plenty of space by the pool to relax and enjoy the sun and the view

location with an overwhelming view very good breakfast and food nice and relaxing pool area sunrise and sunsets

also wifi is good) owner of this place made great work

parking at the ferry is easy and reasonably prices - 6 for the day

the wifi is strong and coverage is perfect

spacious reception / lobby, clean room spacious en-suite shower lovely clean pool breakfast offers much choice

breakfast is a bit expensive for what we got, also there ware people cutting grass so noisy we

good parking lot, nice pool, nice breakfast, silent rooms, good wifi

nice breakfast

there is a useful snack bar with a good menu

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

beautiful indoor pool and spa facilities

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

nice view from room perfect bar and terras to finalize the day comfy big bed

i did not appreciate; -cleaning was spotless but one day it was not done properly; -the hotel bar was nice and

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

i had planned on booking a treatment before i left at the spa but it was booked

so clean and large rooms. lovely bar area.

our kids usually like to have a swim every day on holiday

the pool and spa was privately owned therefore you incurred an added cost to use the facilities

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

staff, nice pool and spa, great breakfast, very clean, beautifull hotel

it was a really good breakfast. the varieties in the breakfast exceeded my expectations.

indoor pool was great for the kids

felt quite tranquil and you got to watch planes flying into lisbon as you chilled by the roof top pool

the food is delicious, breakfast, snacks and evening meals are all memorable

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

and also waiting time for breakfast could be shorter

the staff was so kind and accommodating, the breakfast in the morning was delicious, everything was clean and

very close to supermarket, laundry, cafe and good restaurants

location, pool, hotel room

was great, property is very beautiful, the open bar and food served late are very appreciated

- interior smell and design - location - breakfast ( variety of food is awesome) - internet - spa zone (free

room service charged you around 12 dollars or so to bring the food to your room

room, attentive staff, and a diverse breakfast including hot selections

breakfast could have been improved

staff, moderately clean rooms, very safe location, outdoor was locked all times and a decent wifi

excellent staff, varied breakfast with hot options, and good transport connections

good breakfast with portuguese tarts and healthy options as well

staff was very helpful and the breakfast and dinner offerings were great

the breakfast was excellent!

cleanliness ; excellent location, decor, bar area, bathroom set up

great breakfast, location and room!

gorgeous rooms, very friendly and helpful staff, nice breakfast

also laundry handled under room and was very loud at 4:00 am

wifi global plugs situation

above expectation spacious room and beautiful bathroom, breakfast was great

but there are plenty of places to sip and drink from the honesty bar and enjoy views over the river

the library bar is cozy

really good breakfast with free pastéis de belém that you would generally have to queue up for hours to get

hotel does not count on a private parking and nearby places are always occupied by cars - hotel wifi connection

could not connect to any hotel's wifi with my iphone or macbook

wifi didn't stretch to my room (304) carpets in rooms could have been cleaner.

coffee at breakfast could have been hotter

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

we got an upgrade due to a wifi issue which made all the difference, out fiat room

in our breakfast yoghurt, then did not get back to us and charged us additional amounts for the room service

rooms and a good wifi

didn't like that there wasn't a pool

last but not least, the floor in the room was very dusty even after room service

in the photos (no wardrobes) - if you’re planning to share the space with family (parents and kids) or with

in the photos (no wardrobes) - if you’re planning to share the space with family (parents and kids) or with

and very nicely decorated, location was good if you don't mind about the noice coming from the bar street below

the family room setup was great with bunk beds for our kids. the breakfast was very good!

we arrived, we were early to check in and they showed us to the downstairs area with couches, wifi, books, i

free mini bar with soda beer and water was included

service, complimentary items from mini bar to late night snacks and other goodies

nothing. may be a bigger gym and a pool.

out train timetables for us which made a huge difference to our being able to support our kids at appropriate

subway just down the road with great breakfast cafe

lovely hotel, kind staff, excellent breakfast served in a lovely courtyard.

no key for the safe unless you ask, no wifi code notice in the room

the wifi was not working in room 201. a real disappointment.

wifi was absolutely useless and not working most of the time

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

terrace is wonderful but does lose wifi connectivity

wifi is ok, and location is ok

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

cautioned the hotel while we were there that there needs to be a grab bar in the shower/tub

gym is tiny

the breakfast was amazing the spa was very good and the

to unpack was limited for two in room 426 really liked the rooftop also enjoyed the sauna and pool

from check in , to breakfast, to restaurant recommendations, to spa treatments - everything was faultless

it was nice to have a laundry machine

laundry was done quickly and the room came with sparking and still water in the fridge

wifi signal very good and strong

breakfast was included and was high quality and the kitchen would offer whatever you requested

they upgraded us to a suite, no extra charge didn’t have breakfast, but had a few drinks in bar would definitely

we weren’t told anything about breakfast at check in or anything about the hotel

2) total lack of sympathy from the maid at the breakfast

check in & check out - no concerg stafe you have to take your luggage in & out to your room - no room service

the breakfast buffet is simple and could have more options.

the choice at the breakfast was great

pants were missing from the laundry

staff were amazing , pool was amazing , absolutely everything was perfect ! best place ever !

breakfast staff not listening completely to orders.

was no wifi in the pool area and there were too many litttle kids, even babies swimming in the pool with diapers

good pools and gym, a nice relaxing garden and grounds

the gymnasium is reasonably well kitted out

the outdoor swimming pool was brilliant and the grandchildren loved it

the pool was crowded with external visitors with kids..quite noisy

wifi was terrible.

the pool is surprisingly large for a city hotel, the bar and fumoir are very elegant with an old school style

clean, modern, laundry service was fast! restaurant is fab, breakfast is excellent!

wasn’t anything i necessarily disliked, but laundry was expensive, so i went to a place that was a 3 minute

climbing up and down the twin room bunk bed might not be suitable for younger kids

vegan options in breakfast would have been amazing

with three children the room was perfect, everyone had their own space perfect for traveling with kids for a

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead

personnel usage and the hallway at 5th floor just in front of the elevator was used to store laundry and water

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection

a glitch with laundry but thats it

also unfortunately we were not given rooms one next to another with our kids so had to walk every time to go

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

we ate at the bar and the food was very good

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis

wifi worked excellently, and the staff were extremely accommodating

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead

did not mention that there is no laundry on weekends.

gym on the small side - but i didn’t necessarily book for that.

i called room service for a water and wanted to charge 7€ fee which i have never heard of at any hotel

no pool for the kids

comfortable room, quiet yet central place, good breakfast

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

breakfast was stunning, room service food excellent

free wifi was difficult to log into and not secure. they should be providing a secure network.

lovely breakfast, strong wifi

there was a brief wifi glitch but it was fixed within 2 hours

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

they do not offer laundry service and no iron/board in room (too

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

the room was nice, the ac / heating worked, the bathrooms were clean, the laundry done properly

more flexibility with the laundry would've been great

no laundry facilities even though it mentions that it on it brochures

a long day wandering about, it would have been lovely to have a bar i the hotel to hang out in early evening

lovely helpful staff, facilitated us with an early check in and late check out

lovely helpful staff, facilitated us with an early check in and late check out

wifi could be better.

perfect area. and the building was very historic and charming. don’t skip the breakfast.

breakfast was very nice

he also serviced breakfast with style and humor

beautiful halls and rooms, a lot of tiny perfect details, staff is easygoing and very helpful, breakfast is

there is a complimentary mini bar with soft drinks, juice, water and a beer which was replenished each day

the gym and the staff was lovely

nice gym.

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

the location is amazing, breakfast is abundant and the room is so clean and decorated with an elegant taste

the wine bar just needs more advertising- right now it’s a hidden gem!

all the staff including those at the bar & breakfast were very friendly and helpful

special shootout to luisa in the wine bar & the team of 3 in the breakfast spot

- luis was adorable and helpful when checking us in and louisa in the stunning mezzanine bar was so knowledgeable

the room service menu could be better!

we were there in january, and they let us have a late check out free of charge, very kind and generous of them

be great if there were additional facilities like a gym, and the breakfast was very basic for a 5 star hotel

noise at night from the bar on the street is unbearable

breakfast was fantastic

valet parking was a plus

only negative was a bit of weirdness at the restaurant with sitting at the bar when it was completely empty with

gastro bar was the most wonderful bar/experience i have ever been too

the restaurants rocco, crudo bar & gastro bar, all in connection with each other, were absolutely nice, again

room service came at 7

glass door that opened out on to a first floor roof which was where all the air con units, and laundry/kitchen

laundry service and staff was unable to offer assistance on this, asking me to search online on my

i could do late check out for free which was awesome

arrangements with self serve food served from the bar making it difficult to reach and no room to put anything

bar staff were very friendly

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

nice rooms and ambiance of wine and books and design in lobby and bar area was a very nice vibe

the spa was smaller but really nice

highly recommended! clean, modern, comfy. breakfast - top.

room service use very old produce, i was worried about the quality of the food

maybe a bigger pool would be perfect !

wifi was very poor

the rooftop tapas, drinks and pool were the perfect respite from the heat in the city

no room service

there was no gym - if i understood correctly, this was temporarily closed.

nice roof top bar and top class restaurant suba

exceptional service and attention to detail. breakfast until noon was greatly appreciated too!

the breakfast was served overlooking the pool and river, and was so unique al a carte menu

we came back in the evening after room service to more pastries, each evening

the breakfast was served overlooking the pool and river, and was so unique al a carte menu

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

the laundry machine was running too noisy next door the whole day

also hear her nightly activities (which wouldn't be pleasant if you are traveling with little kids)

they offered 2 rooms for 6 people, my kids had to sleep on the floor, because they didn’t have extra beds as

the location is amazing and the loft suite is fun for kids

so they even made us pay for the laundry service we had to use for delicate clothes

options for a la cart breakfast

staff, we have arrived early in the morning in a cruise, and were only staying up to 2 am

prices in the bar and restaurant are reasonable

very accomodating staff that arranged breakfast boxes and taxi for our early departure

breakfast is very low quality comparing to all the rest

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

outstanding breakfast team - outstanding front desk, concierge and rooms team

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

we even got a free laundry service and a welcome wine - with endless refill ud83dude04 just go there, you wont

only thing i would dock a point off is that they dont have laundry services

and the hotel doesn't have a laundry service

the gym was wonderfully maintained and clean, the spa facilities and treatments were deeply tranquil

improve are the bed (it was quite small and not the comfiest for us) and our room had very slow wifi (but we

breakfast is light but a good and tasty start for a small hotel and with the most beautiful views

rooftop bar was superb eith great views

it’s also same place you get to enjoy a lovely breakfast

smiley and beautiful young man dealt quickly and kindly with what i thought was a problem with wifi and the

the breakfast did not meet our expectations. the rest of the hotel keeps a higher standard.