well equipped kitchen

rooms are new and clean, kitchen full with accessories and a dish washer

the pool, restaurant and bar were not open yet

great kitchen area

the kitchen was fully equipped and beautifully installed

from the hustle of lisbon is located this gem, huge bedrooms a really nice pool, and for us at a great location

there is a parking at the hotel

parking next to the hotel

is definitely not a family hotel, pool was cold and kids did not seem to be welcome around the pool (from the

the gym is small

the hospitality of staff n the coffee bar people

room was clean and parking was available too

room is spacious and ideal for families with kids as we had our 1 year old with

we appreciated also the dedicated underground parking

every thing was perfect , free and safe parking, excellent breakfast. quite big rooms, fast wifi

place, the facilities (sauna+jaccuzi+hammam), the magnificent swimming pool, as well as its superb place all

they could also have poolside drink and food service, with a broader menu

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests

the location is about 50 meters from the main area, and on top of everything, parking costs an additional

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead

personnel usage and the hallway at 5th floor just in front of the elevator was used to store laundry and water

a glitch with laundry but thats it

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection

the indoor pool was closed (covid related) and early closing times for restaurant/ bar but nothing under their

breakfast was very nice

friendly staff and great breakfast

understand that a hotel this size cannot have room service

the kitchen utensils could be better quality, isolation in rooms is very bad and not much space for

perfect area. and the building was very historic and charming. don’t skip the breakfast.

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead

the only public space was the reception/bar/breakfast room, and although it’s very attractive it’s quite

wifi worked excellently, and the staff were extremely accommodating

we ate at the bar and the food was very good

breakfast in a beautiful and calm setting, the comfy room with great bedding, the nice swimming pool/ sauna/

breakfast servers didn't pay attention

from check in , to breakfast, to restaurant recommendations, to spa treatments - everything was faultless

room service menu very limited and difficult to find on the tv system

2 small things the room floor makes noise and the running machine and the elyptical at the gym is low grade need

air con/heating/wifi/shower, everything worked well

i'm going to have to train my kids to this for me when i come in from work

out train timetables for us which made a huge difference to our being able to support our kids at appropriate

the spa was enjoyed by all and the kids loved the ice cream machine and candy in the lobby

the snack options throughout the day and complimentary hotel mini bar and comfortable slippers were a joy

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

also the 12 euro surcharge on room service

the location, cais do sodre was brilliant with the time out market minutes away, load of roof top bars including

rooms and a good wifi

location is brilliant good wifi nice staff

restaurant and bar in hotel was very good and the breakfast was excellent with lots of choice, and it was a

great and kids staff that helps with the

in the photos (no wardrobes) - if you’re planning to share the space with family (parents and kids) or with

last but not least, the floor in the room was very dusty even after room service

location was in the perfect place. friendly staff. room service was nice.

didn’t get towels replaced for both days and they took the old ones (blamed it on the laundry), leaving us

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

they do not offer laundry service and no iron/board in room (too

more flexibility with the laundry would've been great

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

comfortable, good room service food

room service for 1 person was more than enough for 2 people and was half the cost

room service menu could use a bit of variety

excellent location & very friendly& helpful staff good room service

laundry was done quickly and the room came with sparking and still water in the fridge

it was nice to have a laundry machine

than expected was excellent the room was spotless the location of the hotel is perfect the bar is a welcome

rose wine and two slices of cake as a welcome gift and when we checked out we received a lovely bar of personalized

breakfast was included and was high quality and the kitchen would offer whatever you requested

did not mention that there is no laundry on weekends.

good breakfast

rooms for kids who love football very special, decorations amazing

is perfect, right next to praha do comerco and to many restaurants there is a little but nice gym the mood

booked breakfast on the last day as had eaten out each morning but this was so much better than where my

especially at the front desk and in the bar area

wifi was weak in our room, number 8.

no sparkling wine for mimosas with breakfast!

very small rooms. no kettle or coffee machine in the room and no room service in the morning.

friendly and helpful staff, beautiful view, comfortable bed, good wifi.

great breakfast served in the building's bakery

- luis was adorable and helpful when checking us in and louisa in the stunning mezzanine bar was so knowledgeable

the wine bar onsite is amazing and the staff couldn't do enough for us

photos and because they advertised as being a hotel, with spa, massage, live music, concierge, room service and

amazing included breakfast at next door cafe

no laundry facilities even though it mentions that it on it brochures

it says there is room service available but there are no menus in the rooms

daily room service, and very good

tv and wifi were not working in my room

good location. room was big and had a big shower. comfortable bed, nice tv and good wifi.

glass door that opened out on to a first floor roof which was where all the air con units, and laundry/kitchen

laundry service and staff was unable to offer assistance on this, asking me to search online on my

location and nice bar and restaurant

the hotel was great with a good location. breakfast was also pretty good!

kids loved it

private parking area in front but you need to get the access code and directions from the hotel

advisable to arrive with own car due to lack of parking nearby and lots of traffic; although the staff was

cocktail bar was fantastic

staff were very friendly especially the breakfast and bar staff

parking

gym well equipped, with brand new equipment

great location (close to everything but on a quiet street), free parking

only negative was a bit of weirdness at the restaurant with sitting at the bar when it was completely empty with

the restaurants rocco, crudo bar & gastro bar, all in connection with each other, were absolutely nice, again

the restaurant and bar facilities are top-notch

there was no iron, but they have a laundry service.

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

there was a balcony but is was very tiny and sat opposite some sort of laundry facility - not very private

door there were 3 mega air-conditioners attached to the wall and if i reached out i could pick laundry from the

no bar facilities

so they even made us pay for the laundry service we had to use for delicate clothes

very accomodating staff that arranged breakfast boxes and taxi for our early departure

breakfast was nice

all the bar staff were gentle patient and fabulous

plus, we would have late night drinks at the bar after a long day and they most enjoyable and once again, the

outstanding breakfast team - outstanding front desk, concierge and rooms team

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

breakfast is very low quality comparing to all the rest

breakfast, great choices

it may be not very suitable for families with small kids, but i would recommend it anyway

comfortable bed, modern furniture, fast wifi

room service came in once but we were still there and then they didn’t check in whether we needed

breakfast was tasty and plentiful

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

the laundry machine was running too noisy next door the whole day

however, this won't work for small kids

the family suite was nice for our family of 5, as 3 of us stayed upstairs and 2 kids slept on the pull-out sofa

the noise outside from the bar till 2am

there were no extra blankets late at night, room amenities such as laundry bag and toiletries were a bit limited

also - no laundry service

separate location for breakfast

wifi not stable. shower water temperature not stable.

nice and confortable hotel in a good location!, very good rooms and excellent breakfast!

i had laundry done and they used too much soap

everything was great except the cost of laundry which was extortionate.

there was also a small working desk in the room, and good wifi, thus i could also work from there

at $12 was pretty good by local standards, but hotel had no room service other than breakfast and the rooms were

the room was lovely and i particularly liked the small, self-catering kitchen, and comfy bed

the staff forgot, but i only told them about it once later i used the kettle do not recommend laundry

there was also a chargeable mini bar and a jug of water left out when we arrived

hotel bar and restaurant closed, a pity for such a beautiful space

i liked having a 24hr gym despite it being very small

cleanliness, stylish decor, room size and amenities, modern and wifi

clean, modern, laundry service was fast! restaurant is fab, breakfast is excellent!

wasn’t anything i necessarily disliked, but laundry was expensive, so i went to a place that was a 3 minute

the breakfast was also excellent

vegan options in breakfast would have been amazing

hotel to stay in with kids

for some customers the absence of a swimming pool or a gym may be a downside, but an old building in the centre

very small gym.

breakfast was fantastic

lovely fresh breakfast every morning and the japanese- peruvian restaurant at the hotel had beautiful food and

the breakfast is really good even one day with berries and macarons

windows in the kitchen weren’t secure and the safety and security didn’t feel amazing i felt a bit unsafe

was very good, close to castel de sao jorge and the apartment had a very roomy kitchen and newly remodeled

however, the worst thing was the fact that the windows of the kitchen cannot be locked (they can just be slid

fully equipped kitchen

kitchen was well proportioned and lots of big windows so natural light

2) total lack of sympathy from the maid at the breakfast

perfect location - great breakfast - comfortable

never ending waiting game to be served a complete breakfast meal

central location excellent breakfast

we weren’t told anything about breakfast at check in or anything about the hotel

the facilities were not explained nor taken through breakfast times,wifi etc

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the

the washrooms, in particular are very very small which probably only kids would be comfortable with

great location, nice staff, good wifi comfortable rooms

location, breakfast, clean, service, wifi

compensation was only in an offer for 10% off room service and no room service fees

breakfast was poor... everything tasted synthetic... no real effort to make their own products

our only complaint was the wifi was very slow in the evening. otherwise a perfect stay.

hotel breakfast abroad, great choice

the rooftop bar had the most amazing views of the castle and down to the sea

breakfast was excellent

i would add a table to the balcony or another chair to the table to make room service meal easier for 2

the team - the overall design of the hotel - breakfast

also best breakfast

no 24 room service, ppl need to eat after a night out

only critique, which is very minor, is that both room service and laundry are outsourced which meant that using

and she made an art packet for our toddler and recommended her sister hotel for the pool for the kids but we

complimentary water and refreshments in the bar fridge as well as a portuguese wine to enjoy at my leisure and

really a dislike but it would have been nice to have a bar we could have a drink in before going out

lacking of a bar to sit and relax

had an issue with laundry but issue resolved

helping us with bookings wifi etc

very close to portos do sol. well maintained. they helped me with early check in too.

more suitable for a couple & 1 child (or 2 small kids) then for a family with 2 teenagers

at checkin, you are seated at the desk while everything is explained, from the wifi codes, different for every

no iron, had to use the laundry company 5mins walk away

you should have laundry and ironing

our kids had that much better than us looking into laundry room

i wish the hotel provided a steamer or iron instead of laundry service

that we went to the reception and asked for an iron again but we were told to go and look for the laundry lady

breakfast was especially good, very delicious

breakfast was wonderful, the staff helpful, and the rooms top notch

breakfast was delicious and breakfast staff was delightful

no bar in lobby

service, the breakfast is ridiculous and if you don’t get their cappuccino you’ll regret it, amazing staff

only thing i would dock a point off is that they dont have laundry services

and the hotel doesn't have a laundry service

we even got a free laundry service and a welcome wine - with endless refill ud83dude04 just go there, you wont

there is a small, but high quality gym and free wine tasting

the best hotel breakfasts i've ever had, and the other facilities like the spa, sauna and hotel gym were the

limited gym equipments

lovely rooftop bar overlooking the river , and great patio for breakfast

the breakfast can be ordered al el cart (not sure how to spell) but basically you choose as many

exceptional staff and room service. beautiful view

the gym is small but adequate

i’m not even mentioning the oily greasy sandwich i ordered through the room service

very nice breakfast and restaurant food

breakfast was excellent with cooked and fresh selection of foods that included hams, cheeses,

breakfast very good

during two mornings of our 3-day stay, they had “breakfast boxes” done up for us because we had to leave

the only note i have is the absence of laundry service, keep that in mind when you pack

there is no laundry service and one is expected to carry your shirts and suits to a laundry down the road

no laundry service

hear noise from the laundry being collected and delivered every day at 545am just below our first floor room

there was no laundry service.

they do not have a laundry or iron. it is an issue especially for business travellers.

the third floor houses the hotel laundry so we listened to the constant humming of the driers and the smell

room on third floor was too close to the laundry room

the room was really good value for money but must’ve been adjacent to the laundry room and air con units -

for breakfast only bread, butter, jam, juice and coffee

also, the laundry service was nice to have but our t-shirts came back a little smaller and we still paid for

location - near everything. food, shopping, supermart n laundry all near by.

clean (very good room service), perfect location in the city centre, near many restaurants and attractions,

so close to restaurants and wine bar right outside the door and gorgeous italian too

loved having breakfast in the restaurant there

no laundry facilities

wifi works great

wifi never could log in

the closed windows same with the trains on the other side, staff was really helpful and friendly, wifi was

the breakfast was amazing, with a great variety and fresh options

breakfast was great, they had laundry service and rooms were very nice

the only critical feedback is the slow wifi

location is perfect, tha staff is helpful, kind and affable, the room is very clean and the room service is good

the only thing could make it better was room service ha!

the wifi was intermittent.

using the only lift to take down laundry at the time people were trying to get down for breakfast, even a simple

i was also surprised that my room did not come with facial tissue or a laundry bag, but maybe that's because

only criticism is that they need to get same day laundry service - currently it's next day

laundry price is extremely high and came back with very low quality

missing basic hotel services. ironing, laundry,

comfortable and very friendly staff, were able to arrange an early check in (which was great after a 12 hours

staff was very friendly, i got a complimentary room upgrade and breakfast and they accommodated early check in

i came from canada, they give me an early check in and late check out without any extra fees

we had not planned to eat breakfast at the hotel, but it smelled so good that we ended up getting it the next

room service knocked on the door in the evening at least on two days

nice roof top bar and top class restaurant suba

staff were excellent extremely helpful breakfast was superb fantastic bed

the room was impeccable and the views from the rooftop bar are spectacular

the breakfast was lovely with a good selection and even goes until 12 noon

3, & the rooftop pool where you can linger over breakfast in the sun

spread- the free port, tea, coffee and pastries/cake available was lovely and the honesty bar made all for a

i was on a leisure trip, i still had some work i needed to do and the poor wifi was a bit of a problem for me

excellent breakfast buffet. honor bar was convenient and much appreciated.

has an elevator and the breakfast was perfect

buffet breakfast lasting all morning, coffee and pastries all day and an honesty help yourself bar should you

laundry service was very quick

it seamed that she did not wanted to have a pet in the lawn despite it was empty

free street parking available, with ev charging possible

the pormissed carparking was in another hotel across the street in a public parking

a 30min drive from lisbon, yet in a super relaxing and beautiful area (golf, beaches)

the view from the window was disappointing. it looked into other people's balconies, laundry

they didn’t take away bags of laundry clearly sitting on floor in there marked laundry bags

had a room that had a thin door to commute with the room next door so when the little kids next door decided to

was in the 100s so when the kitchen fans went on the morning they were a bit loud.

had a room that had a thin door to commute with the room next door so when the little kids next door decided to

we have a 5 year old and 7 year old kids, so the location made it very easy to walk and see everything

downside of this property especially in the room where i stayed is the wifi connection is not so good

location is excellent and the rooftop restaurant/ bar is great start and end to day for sunrise and

the wifi was poor.

wifi was not working

we really would have liked an elliptical machine in the gym.

breakfast options could be better.

breakfast was excellent

excellent gym

laundry was expensive

negatives: bad laundry service - had a very disappointing experience with their laundry service: my long pants

the cost of laundry was very high

great location. very comfortable and clean rooms. breakfast and room service were very good.

the staff also very accommodating by accepting my request for late check out

also laundry handled under room and was very loud at 4:00 am

breakfast is on a hot and cold buffet offering and was great quality for a broad range of tastes

honor bar was a treat and snacks were left out all day

we did not take advantage of the patio area or the breakfast but it was very cute

very good wifi, used it for work a couple of times

no services offered - no breakfast option (no dining room), no laundry service, front desk service only during

situated perfect, kind and helpfull staff, nice breakfast and excellent wifi

wifi in the rooms

very good wifi in both hotel and adjacent breakfast location

wifi in the room was terrible

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the

gorgeous rooms, very friendly and helpful staff, nice breakfast

comfortable, clean, equipped, nice, super breakfast.

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

the quality and variety of food for breakfast is great

we also found a used bar of soap left in the bathroom but these are small things, that didn’t really impact

no key for the safe unless you ask, no wifi code notice in the room

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm

room service was closed before the time; mini bar was empty; toilet paper was poor; toilet

have an excellent courtyard but it’s a shame they have a minimal bar offering and it closes at 10pm

we did not try the breakfast, but when we went to check it out looked a bit

the breakfast was good, but the sushi bar for an evening meal was a highlight of our stay

smarttv was not linked to the wifi and there was no chromecast or other link available to stream anything

the room service doesn't really operate appropriately as there is 7 euro charge

one of the highlights was the hotel’s amenities — the hotel served delicious food, and the breakfast spread

our one issue is that we sent out laundry and it did not get done and we were not told right away

the laundry service was appalling

the next day while we asked for a late check out, we had zero problem for it

beds were not so comfortable, the hotel was clean but room service did not clean our room very good every day

for example, no mini bar or room service

nice gym.

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

the gym and the staff was lovely

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

no laundry service

excellent breakfast considering hotel is small

breakfast was great there was a variety of food loved it

the sights and attraction’s , we found the hotel to be exceptional for cleanliness and the breakfast was

also there was an honesty bar for a late night drink

early check in allowed

best location, all the facilities you need such as wifi and restaurant, comfy bed, nice staff

eating in bed trays for room service as there wasn’t room to sit down and eat other than on the bed

the staff was so helpful in holding our bags for an early check in

wifi worked perfectly

time it took for laundry - 48 hrs when same day was promised. room was small

states you can get your laundry done and returned the same day if you put in before 10am

laundry took a day and a half , and was not clear on charges

restaurant and bar closed, no room service, no food whatsoever

clean spacious modern nice spa and treatments friendly staff

turn around time and prices for laundry service so we found a nearby self laundromat

were a couple of issues (laundry company hadn’t delivered towels) and electrics went down for a few hours one

though it was written in the description when i booked, there is no laundry service at the moment i'm writing

the hotel doesn’t have a bar or restaurant but there are plenty nearby that you can visit.

we requested a late check out which the hotel were able to accommodate which we were really greatful for