at night there were men hanging out and drinking in the hotel parking lot

is a kitchenette but you have to ask the front desk for cooking utensils , plates, knives etc

being able to cook breakfast

i would have loved to have the typical basic breakfast, such as eggs, ham, baggels, etc.

the rooms have a kitchenette and kitchen utensils are available at the front desk

so many options for all tastes and even for kids

the full breakfast was delicious

the parking, became a little challenging at times.

the breakfast was great. the staff was great

the people who allowed their kids to run around yelling at midnight.

pricing in bar and bigger selection

wifi connection was a big problem

then wandering to the bar the bartender joe was really nice and attentive

like restaurant and bar bed was nice and room service great

location and pet friendly

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

no indoor pool

asphalt was being redone on the parking lot next door so it smaller bad outside for two days

the pool was quite small and exposed to the car park not very private

best inside the same parking lot

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

the pool was alittle small and stove in the room.

room spelled like dog or pet. very musty smell in carpet and furniture.

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

the room was clean included full kitchen.

indoor pool a.c. was not great it was kinda hot in the room

the only thing i would say was the breakfast was not good to me

hallways and gym didnt smell great

sign posted at the pool said the spa was open from 7 to 10, but they didn t open the pool until around 8:00

particularly the hot tub since so many people were utilizing it & eating around & in it( kids mostly) 2

breakfast and pool were great

the pool was not open

laundry. lost money with inoperable coin machines. upgrade!

the laundry room does need some attention.

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

the gym was small but i got some great cardio in

the room was very spacious clean and the kids were comfortable plenty of room for our suitcases

very clean love the inside pool even though i didn't use it wonderful stay.

the walls and ceilings are paper thin, we heard kids running up and down the hallway, upstairs, the room next

avg cleanliness gym bike not working place is always packed with groups of minors roaming halls and leaving

pool

no continental breakfast, wifi was slow and wasn't secured

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

really a big deal but i would bring my own laundry detergent in the future costly in the store area

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

we liked having a restaurant and bar on the premises

we came so the kids could use the pool and it was very cold

laundry room should have more machines

the wifi was spotty and so was the tv maybe might want to look into that.

wonderful staff, good breakfast, we enjoyed the pool, and lots of great restaurants nearby.

there were kids running up and down the hallway

the fitness center has one treadmill and one elliptical machine in a tiny room

the laundry room conveniently located near my room

laundry machine broken and no updates.

laundry facilities busy then did not work..

hard as a brick and the pillows felt like you were sleeping on a bag of laundry

the laundry area is great

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

the laundry not was working

there was someone in the staff laundry area fighting and a girl screaming

to wait for extra pillows because everything was wet in laundry at 6pm

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

was dirty laundry in the hall in piles on the floor over night which is nasty

had to go to the laundry room to get fresh towels

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

free wifi staff is awesome

laundry and ice maker out of order

was no laundry detergent in the system

elevator was broke alot also the laundry room but rather than that every thing was ok.

breakfast was ok.

the breakfast could add a few extra niceties such as oatmeal maybe bring back eggs

i love that laundry and ice machines were on each floor but they were old and in need of replacement

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

wifi fast, room clean, staff very helpful

parking free

they have their own parking lot, it gets full and if you re not there in time, you ll end up in the back of

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

gymn was full featured

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids

cable and wifi were appreciated

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

guest laundry facilities were very dirty and old

i loved the pool and the night club. the atmosphere was perfect.

the location in the pool were wonderful

one washer on a back patio does not a laundry make

persuaded them to move me to a smoking

great pool. friendly staff

i requested non smoking accommodations but the room had a slight smoky covered up smell.

very clean. wifi connection and speed was excellent.

laundry room was free to use so that was super nice

breakfast was good. first time the laundry machines was free to use.

also, free laundry which was really nice

free laundry

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

too nice of a hotel for each floor to have a shared microwave in the laundry room

like the fact they had laundry facility

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

there is no where to get coins for the laundry

had drinks and food at the bar and the bartender was just fantastic

no breakfast was included during my stay. perfect location for my stay.

the pool was pretty much empty the entire time we stayed which was great for the kids to play freely

family friendly with excellent breakfast and clean pool

property was very clean none of the immunities in the hotel worked pool was closed

the pool and fire pit also the room

did not like the fact that the exercise room and the laundry facility were not available to be used

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

i like the fact that has laundry facility

laundry room closed no forward mentioning anywhere

laundry available but took forever and was super expensive

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

pool room

all the pool and the room

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

parking onsite was convenient

i booked it on booking and said it was 2 kids and one adult but i guess the free breakfast is only for two

didn t like the location cuz it wasn t what we were looking for we were looking for a pool that had sun most

bar should more of a private area instead of out in a bright open area

woken up by laundry machines

proximity to room, laundry facilities could be improved

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

that it was very clean and laundry and gym were available and plenty of available parking.

no laundry

microwave, fridge, laundry room for guests, swimming pool area

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

could be laundry related

went smoothly, the bed was amazing, the bathroom clean, there was a swimming pool and plenty of parking spaces

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

people all around the property, people gathered in the parking lot like they were doing laundry or something

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

the hotel is very children friendly and pet friendly and the price is reasonable

it's close to the casino.

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

close to the casino so ubers we re cheap.

the breakfast was good, and close to bush gardens

close to expressway and casino - clean

dirty pool

wifi was not working, coffee not available at the breakfast

there was no real breakfast available, but i grabbed a coffee

desk and they went to look at it as we were checking out i would love to see more options for the breakfast

dropping trash and food in rear parking atea

breakfast was lacking bad

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

at our request, they changed the room to a non-smoking room in a quiet location

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

only downside was maintenance on the pool but the beaches in the area more than make up for that

the pillows. no idea what the pool hours were.

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

everything was great! even parking was close to front door and convenient.

clean, spacious, quiet & hot breakfast options

that even with covid breakfast could be a bit better

the pool was a little small..

the room was very comfortable! the pool and food at the property was great.

the wifi didn't work on my mac book.

in addition, no free wifi was also out of line with this type of quality hotel and in comparison to other hotels

friendly staff period a bar at the pool. comfortable bed.

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

laundry use was great and cheap

i really didn t book for the pool it was kind of small and had tons a little bugs in it

all the services where really good: parking lot, front desk, breakfast, pool, gym

when we did order room service from the third option, there was a hair in my food and the tomatoes were mushy

wonderful views! great pool and friendly staff!

the pool wasn t overcrowded and very relaxing, enjoyed the daily $30 credit and the extra step

cleanliness, gym, pool, love the hotel hallways, super luxurious and modern

cleanliness, gym, pool, love the hotel hallways, super luxurious and modern

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

room service failed to do our rooms

pool area nice and the free breakfast was good with the waffle maker and yogurt.

to the point where all me and my wife did was stay in our room and order room service

loved the pool

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

there were no vending machines. yes there s room service but i wanted a coke.

and my laundry was lost before checkout

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

there s an excellent laundry room with washers/dryers

pool area was clean and a nice gym

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

very pet friendly, very clean , always great staff

the breakfast was great with a good variety and no powdered eggs

free breakfast exceeded expectations

went out at this location during the second night, and the housekeeping staff did not provide room service to

pay for wifi

like that there was a delicious hot breakfast made to order and an afternoon snack time

room was not ready at check in time. expensive parking. no free wifi.

heated pool

the staff were kind, accommodating and knowledgeable about the area and the kids loved the pool

breakfast was great. staff helpful and pleasant. location was good. pool and gym were clean.

pet friendly and close to a dog park

very appropriate dress wear specially when kids around

roof pool

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the total environment from the staff to the laundry to the pool was excellent

the gym and laundry services were closed at the time.

we were able to feed our kids late at night by heating up food

very centric, great breakfast buffet and excelent amenities

right next to maids laundry room

nervous with the weekly workers/other guest standing near my door because they were using the laundry

not get wifi for the life of me

very clean, staff was kind, pool was cleaned daily, breakfast was tasty

and comfortable, the staff was super nice, the breakfast was really good

hotel to stay if you need to do some work, laundry, free breakfast

so many kids in pool, couldn't use it

it was just perfect, clean, everything was like new, breakfast was really good.

the pool and pool area were very clean

hotel staff was very helpful and friendly, the breakfast was very good, the bed was comfortable and nice pool

a great variety of room service options

pool facilities were great, along with gym and spa. free parking and wifi a definite plus.

room service was excellent, just an elevator trip away from the casino and hard rock cafe (food was

limited non smoking areas for the slot machines and tables.

non smoking casino and pool area were awesome

poor wifi on fourth floor. this is an ageing somewhat outdateed garden inn. does not give one a

no modern connections for usb charging and wifi was very limited.

tv didn't work, room service never went to my room for 2 days, some of the staff had bad attitudes, there were

pool was nice, great location

loved everything about it especially the bar and food

laundry only on 4th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

downtown, with the staff, facilities, cleanliness, comfort, value for money, location, and free wifi all deserving

and the coffee bar which was still open, was great coffee

marquan the bar tender was great

location of pool received no sun ud83dude0e

hotel room was fantastic with the kitchenette

, clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

was impressed with the room loved the advantage of the kitchen and living room in the king room

position, breakfast and general services

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

location pool bar and the bar food was phenomenal the burrataud83cudf45 and wedge salad!

breakfast was good and 24 hour gym was nice

safe and lots of places to bar hop and eat at

pool deck was extremely hot

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

laundry bag it was used before and in bad shape

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

live music by the pool was very nice after a day of work

location. pool area. room was large.

just be aware that this is a pet friendly hotel for those who have allergies or have other preferences

everything was amazing, from check-in to bar staff and pool! loved it!

i loved the pool and the pool bar with a dj - very fun for a young couple

the pool area is stunning, love the covered lounge chairs

everything was amazing, from check-in to bar staff and pool! loved it!

the laundry service was poor

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

there is a guest laundry on the floor

we were able to use the laundry services

the friendly bar tender and the staff. very clean and modern great stay.

bar is lovely staff were very friendly and helpful

the pool with the riverfront view and the staff.

the attached bar right inside the doors made it extremely convenient

spacious functional gym with water bottles

both the room and bathroom were a good size and we had a nice view of the pool

the food was delicious at the bar and at breakfast

there is no art on the walls, the tv was small and positioned in an awkward place in the room, wifi was extremely

didn't like how far i had to walk to get a drink out at the pool lol

unique hotel with a small gym and nice restaurant and bar

very clean and friendly staff.great breakfast.

bev and ruth were super nice and the breakfast was great

trouble logging on to the wifi to work remotely

wish there were a few other breakfast options. it was the same every morning.

the breakfast was good

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

there's an awesome laundry room that have really good washers and dryers

we didn't need these items but there was no closet/safe, no coffee maker, no laundry bag, no hair dryer and i

the laundry room was closed because of this issue as well

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

room was great, the bathrooms were clean, the bar was great, the staff was exceptional

pool was not in working order, which should have been stated prior to booking at the hotel

the staff were all extremely friendly, the hotel bar was very relaxing & the bartender was very helpful with

pool was nice

however the wifi connection was very bad/slow

was an excellent place to stay at, close to everything nice pool area also sitting area was very

pool,hot tub, fruit water

spacious rooms, kitchenette, excellwnt staff

i love that they had a 2 bedroom and the free breakfast

wifi came in and out

nice self-serve mini-mart, bar and breakfast buffet in the lobby

the rooftop bar was great

we have to pay for parking and breakfast wasn't so different

breakfast offered a good variety, including vegan-friendly options such as oat milk

helpful staff who then allocated me an unsellable room on 7th floor next to a pool plant room that was so noisy

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

perhaps a community refrigerator but too much in there for how little space is in the kitchenette

our room was near the bar and we could hear everything

the hotel bar was also very pretty

to find and access the pool, fitness center just next to laundry (loud and smell of

very impressed on the guest laundry and no charge was a wonderful gift to the guest

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

complimentary laundry was such a welcomed amenity

it was nice (after a 2 week road trip) to find a coin operated laundry room (next to the gym)

laundry out of order

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they

their laundry room was close

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

wish the hotel had a laundry availability

property was in a good location, bar was very good

room was very comfortable with a great bed, the downstairs bar had a great happy hour with food items fixed with

pool and rooftop bar were also very

as a kitchen designer i really appreciate the attention paid to the environment

i also loved the fact that we had a microwave and mini fridge in the room and a laundry room just around the

room, location and breakfast

the breakfast was good and made it nice not to have to go out and find somewhere to eat

loved that towels were provided outside for the spa area

no indoor pool

there was pet hair all over my bed, sheets, pillow cases and comforter.

breakfast was ok, the location was safe and quiet

pet friendly

quick checkin and checkout, good people, good bed and room,good breakfast

it was close to hard rock casino and offered a nice breakfast

breakfast was just ok.

ants in the kitchen area.

you find everything you need in the kitchen

is very brand new and so all the furniture, carpet and kitchen appliances

the room is nice and spacious, the bed is big and comfortable, good breakfast for a 3 star hotel

fact that the manager was really helpful with the laundry

there was a laundry mat and ice machine and elevator in the middle of the building

use the laundry machines, you need to download an app and fund an account ($10 min

laundry was easy and efficient

breakfast was exceptional. rooms were very clean. laundry facilities car parking

change machine in laundry or swap to credit card

laundry facilities need serious help

) i also loved that there was a swimming pool (which the kids loved) and laundry facilities which really came

then even opened the laundry an hour early so we could do a quick load before catching our cruise

had to do a load of laundry and the washing machine did not wring out the water and dryer did not dry

parking is very tight and not enough parking when almost booked to capacity

no workout in motel they allow pets some guest smelled bad

easy to use, wifi really fast, breakfast was good, pet friendly, staff was great, al was very nice when i checked

room, the spa tub was amazing, comfortable bed, large room and bathroom, great customer service from ram in

being as tho we were there during the pandemic pool and gym were closed, but from looks of the pool it was very

laundry facilities, highly recommended it

i liked having laundry facilities

love it, the laundry mat is on the second floor and the gym is on the third floor

you guys need to add some more appliances to do laundry. it is only one for all the guest

fast check in and great breakfast

the laundry area was awful

not have the correct executive room with 2 beds or the mentioned mini bar also i didn't have a laundry

the bar is a great time

jacuzzi spa tub didn't work.

friendly staff, comfortable bed, nice big spa bath, restaurant beautiful

lovely staff, great roof top pool and breakfast

rooftop pool and bar and close to restaurants

have much for kids to do

no free breakfast and not reasonable bar hours

it had a beautiful roof top pool and rooms

we had to wait over two hours for towels at the pool.

wonderful property!!! everything was fantastic from breakfast to the rooms to the gym.

the bar closed at 3-4 and food couldn t be ordered until 5

the pool was amazing and view

the rooms , bar , & restaurant

to use the washer/dryer in the laundry

shuttle service to cruise port would of been appreciated.

only a short walk from cigar city brewry and a nice bar next door too

complementary shuttle service from airport was good

offered an excellent suggestion for shuttle to port for our cruise

had spoke to the day clerk about wanting to do laundry and she told me if i needed quarters she will have some

the friendly staff and breakfast.

service, free shuttle to airport, walkable cafes and shopping, immaculate, spacious

clean, comfortable, and the breakfast was great!

nice pool- although cold

the hotel has a laundry room with coin operated machines, but the change machine was broken.

daughter loved the indoor pool

i enjoyed the rooms. very spacious.good location. i like that they had ev chargers.

we also liked the garden and the pool on the first floor

a vodka cranberry with room service but only got the cranberry

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

dingy with low to poor lighting. expensive guest laundry.

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

great breakfast at no charge. friendly staff.

i wish room service and the restaurant had more vegan options.

from the shuttle driver until i waved goodbye, everyone i spoke to was a delight

the shower was out of body wash but i was able to use bar soap from the hand sink.

doors looked very nice and fancy in bath but not my choice if i had little kids

enjoyed the pool, and bar

no free wifi, no coffee maker in the room, no laundry on site

the daily breakfast bar was wonderful

my only problem is that i was left at the pool at embassy suites where they shuttled is due to pool not working

while traveling with kids, having microwave helps

was very curious upon check in and gave the kids free pool toys as a welcome gift

there's a pool, gym, free breakfast, and a small store with snacks and necessities such as advil

clean,front desk staff was awesome, and both shuttle drivers were excellent

fast wifi, food nearby

breakfast was just ok. no restaurant. pool was cold.

the airport shuttle doesn t run past 5pm and no weekends.