one washer on a back patio does not a laundry make

great pool. friendly staff

very clean. wifi connection and speed was excellent.

location is good parking for are truck and trailer is one of the reasons we stay there

persuaded them to move me to a smoking

laundry machine broken and no updates.

no laundry bag provided.

staff, room, laundry.

the laundry room conveniently located near my room

laundry facilities were used and fine

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pool schedule

is better with bacon :) also the blankets were hard for kids to figure out being in those covers

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

room spelled like dog or pet. very musty smell in carpet and furniture.

cigarette butts in front fountain and pool area, outdoor seating cushions stained

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

fact that you were close to everything the cleanliness of the place and the breakfast staff nice and friendly

room, convienient location, breakfast, dinner, and kitchen made it feel like home

my children and i enjoyed the swimming pool outside of the hotel

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

really a big deal but i would bring my own laundry detergent in the future costly in the store area

the breakfast

rooms , breakfast, parking and definitely the staff across the board from front desk to kitchen

serene park-like pool area

very clean love the inside pool even though i didn't use it wonderful stay.

pool needs attention, brighter and warmer

breakfast was unpleasant tasted like soap and the pool had high fumes of chlorine and there were kids being

the location was convenient. it had ev chargers. beds were comfortable.

laundry room should have more machines

staff was wonderful. so was breakfast.

next night a huge party of kids and adults came in noisily at midnight

there were kids running up and down the hallway

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

very nice large spacious room lovely friendly staff plenty of parking

comfortable beds, free parking , nice breakfast

good breakfast too

no indoor pool

elevator was broke alot also the laundry room but rather than that every thing was ok.

laundry and ice maker out of order

was no laundry detergent in the system

prepackaged food for breakfast. peeling wallpaper in bathroom.

breakfast was ok.

also i enjoyed the morning breakfast staff she was very

in gym and carpets smell in room

sign posted at the pool said the spa was open from 7 to 10, but they didn t open the pool until around 8:00

best part is the free breakfast, kids love it so much

early check in

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

laundry machines were not working and no breakfast was offered.

the laundry not was working

there was someone in the staff laundry area fighting and a girl screaming

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

the laundry room does need some attention.

the parking lot seemed safe

parking close to building, location, quiet, and overall the facility was clean.

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

had to go to the laundry room to get fresh towels

was dirty laundry in the hall in piles on the floor over night which is nasty

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

need more vending machine and better wifi. please better wifi!!!!!

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

i love that laundry and ice machines were on each floor but they were old and in need of replacement

a lot of trucking parking

also, no parking at night what so ever

parking area was well lit

the staff were very nice and helpful. diego in the bar was awesome and was very friendly.

room service should always inspect their door openers before offering the room to a new guest

small outdoor pool

location and pet friendly

like restaurant and bar bed was nice and room service great

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

guest laundry facilities were very dirty and old

there is a waterfall in it and am outside bar (even though it wasn't open when we stayed here)

daily breakfast was good

there is no where to get coins for the laundry

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

too nice of a hotel for each floor to have a shared microwave in the laundry room

like the fact they had laundry facility

room service was also excellent

breakfast was good. first time the laundry machines was free to use.

one of four washing machines was working in the laundry facility

also, free laundry which was really nice

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

free laundry

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

plus, we tried several times to go to the bar for a drink and it was never open

beds in our room had not been changed and it was like 2:30am when we got to our rooms from the casino, but i

room service not daily

lol im not for bright lighting in a bar or restaurant area - but i did understand its connected with the lobby

laundry available but took forever and was super expensive

laundry room closed no forward mentioning anywhere

did not like the fact that the exercise room and the laundry facility were not available to be used

i like the fact that has laundry facility

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

no breakfast was included during my stay. perfect location for my stay.

the complimentary breakfast was superb

clean, convenient location, budget friendly, breakfast was just right with ample attendants to assist and make

the pool was pretty much empty the entire time we stayed which was great for the kids to play freely

the room is fully equipped with the kitchen and all the things you need so it was good for me to cook every

beautiful pet friendly hotel

pool doesn t has heater

lots of excellent breakfast choices

having kids the pool was very nice to have

there was pet hair all over my bed, sheets, pillow cases and comforter.

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

understandably the hotel is under renovation and there are construction items in the parking lot but maybe trim

the breakfast was good that morning and the staff was great

everithing was clean, breakfast excellent, pool clean

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

so easy to walk across the street, through the parking lot and ride into the amphitheater

the location and the beds were comfortable. wifi was adequate.

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

parking was easy and there were plenty of food options for dinner close by

parking was minimal (if i have complain about something).

heated pool.

there wasn't a breakfast?

spacious room, kitchen appliances, easy parking, clean, comfortable bed cons: breakfast is very skimpy - not

didn t eat any breakfast, they didn t have anything out when we were leaving around 945.

is a kitchenette but you have to ask the front desk for cooking utensils , plates, knives etc

breakfast was hardboiled eggs or protein bars

workout and laundry facilities were available, though i didn't stay long enough to need them this time

we didn't need these items but there was no closet/safe, no coffee maker, no laundry bag, no hair dryer and i

there's an awesome laundry room that have really good washers and dryers

the laundry room was closed because of this issue as well

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

breakfast and nothing nearby like restaurants or bars

the breakfast could have been a little bit more stuff.

breakfast was minimal

had a little trouble with the wifi but that can always be improved.

the breakfast could have been better

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

my boys loved the pool as well

customer service was great. breakfast selection was great.

convient to casino

breakfast was great, nice staff clean rooms comfortable and beds, what more could we ask for!!

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

clean and close to port and casino

near casino easy to get to

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

staff and pool

tv and free wifi included too

spa was the best jolinna/swosh was the best on setting up my reservation and making it a perfect

i first book they said my room was looking at at the pool they gave me a room that looking out at the interstate

the spa tub in the room was my all time favorite.

undergoing major rennovations which we new about and the pool not available but did not know the gym was

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

from drug users in the laundry area and those on drugs sitting on stair wells all day

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

it claimed to have laundry facilities, there were none

their laundry room was close

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they

laundry facilities

laundry use was great and cheap

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

all the services where really good: parking lot, front desk, breakfast, pool, gym

the pool is not heated.

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

super new hotel. clean room. nice pool. friendly staff. great breakfast.

sofas in breakfast area badly stained need good deep cleanse

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi was good (but very quick to drop you for inactivity

the wifi in the rooms is great. the laundry on site was very useful. very friendly

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

no laundry

microwave, fridge, laundry room for guests, swimming pool area

could be laundry related

the wifi sucks

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

proximity to room, laundry facilities could be improved

laundry was only coin operated so i wasn t able to do laundry here!

laundry room is a shared wall

that it was very clean and laundry and gym were available and plenty of available parking.

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

people all around the property, people gathered in the parking lot like they were doing laundry or something

it was a smoking room but didn't smell like smoke at all

the wifi kept messing up

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking

the pool was freezing. too cold to swim in.

tv didn't work, room service never went to my room for 2 days, some of the staff had bad attitudes, there were

drinks at the bar was nice and relaxing

there is nothing i don't like. i wished the bar was open but i understand these times we are in

missed breakfast but it was my own fault

so many options for all tastes and even for kids

property was nice and the pool was clean

kids loved it

so many options for all tastes and even for kids

the pool area is stunning, love the covered lounge chairs

stylish, great location, lively hotel bar and excellent coffee shop

loved the pool and the staff was very accommodating

everything was amazing, from check-in to bar staff and pool! loved it!

major pet peeve of mine is hotels that do not use fitted sheets

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

we were able to use the laundry services

the laundry service was poor

there is a guest laundry on the floor

roof pool

very embarrassing when my wife called and cannot pay for my kids food

even the breakfast was like warm and the staff there was also fantastic

awsome, breakfast was great the pool are and gym was also great

breakfast was varied

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the gym and laundry services were closed at the time.

the total environment from the staff to the laundry to the pool was excellent

very good breakfast.

size of the room good breakfast great staff location nice pool

ryan, a bartender at azure, always is so kind and professional

there were no vending machines. yes there s room service but i wanted a coke.

also there was no room service menu in the room

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

location was perfect for this trip. pool was lovely. drinks were great.

we also saw a lot of young kids dressed like they re going to a ball

wish wifi was included

in room wasn t working, wifi sucked and charged late check out fee without any notice or warning

the pool and cleanliness

pool was a little small, no open bar to get drinks from by the pool

lobby bar has some issues when we got there nobody was at the bar

friendly staff period a bar at the pool. comfortable bed.

paid for wifi. expected better than that from a company as big as this one.

we're ordered room service for one breakfast and went to the buffet once

humid smelly rooms, we got stuff stealed from the laundry room

laundry room washer was broken. the treadmill in the gym was also broken.

laundry faciliities,pool close to restaurants with i hop on site.

the laundry room was very dirty. breakfast was awful, cold with few options

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

there s an excellent laundry room with washers/dryers

and my laundry was lost before checkout

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

kids were greeted with toys

it was just faster for me to turn my wifi off and use my data

gym space was a joke and the food at the restaurant was no so appetizing

had small ants ud83dudc1c all over our beds kitchen living room

like that there was a delicious hot breakfast made to order and an afternoon snack time

room service, and employees are were amazing and treated us well

laundry only on 4th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

downtown, with the staff, facilities, cleanliness, comfort, value for money, location, and free wifi all deserving

the pool area was amazing!!

though it is pet friendly, it went out for a walk and of course my dog was barking, the called me to shut my

spacious, clean, no smell of cigarettes, excellent breakfast buffet, prime location, and good staff service and

position, breakfast and general services

was impressed with the room loved the advantage of the kitchen and living room in the king room

i also liked the complimentary breakfast that they provided

quick and easy check-in, clean room, friendly staff, nice bar and breakfast, good location.

room service breakfast was not at all well prepared, nor was the menu accurately descriptive

swimming pool was really small

morning coffee bar room service location

nice pool. bicycles for free.

i didn't know going green meant no room service at all

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

facilities were nice-gym, pool and jacuzzi

pool hours

walked up the street to cvs,and bought a few snacks,then had dinner in the hotel restaurant,the kids enjoyed,we

the hotel is perfect but i didn’t enjoy the kids in the hot tub.

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

laundry bag it was used before and in bad shape

another hotel but because we were only staying for 1 day & had came in very late with super tired kids that were

location. pool area. room was large.

great location and nice gym; staff was great

the rooms are loft style and the lobby is full of very awesome art work and fun activities like a pool table

drinks in the bar way too expensive

good breakfast, clean room, great wifi, comfortable stay

the restaurant and bar should be open on sundays for morning and brunch

no bar open at 5pm although they couldn t say why it wasn t open

bar that closes the shower door broken

pool was nice

called ahead to let them know i was looking at a midnight check-in and was traveling with my kids, so i wanted

room was great, the bathrooms were clean, the bar was great, the staff was exceptional

dingy with low to poor lighting. expensive guest laundry.

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

if check out was one hour later and breakfast was one hour longer.

the room was beautiful! full kitchen and separate bedroom. very comfy!

good breakfast with choice of hot and cold food

of wifi option is bit confusing between the free one and the paid one

complimentary breakfast

free breakfast and coffee

breakfast offered a good variety, including vegan-friendly options such as oat milk

expensive fee for parking, roof pool closed, not enough towels in room for everyone

nice self-serve mini-mart, bar and breakfast buffet in the lobby

we have to pay for parking and breakfast wasn't so different

the rooftop bar was great

a door to bedroom can't have conjoined rooms if have a regular one and a suite for your kids

the room service, the staff overall, the pool was nice and warm and i slept like a baby

good variety of equipment in gym to use

there were kids running up and down hallways after midnight and before 9am

i had room service and she was very nice and the food was good

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

it was great that had washers and dryers, but the hotel didn t supply laundry detergent

it was nice (after a 2 week road trip) to find a coin operated laundry room (next to the gym)

but they cleaned up the guest laundry space so that was an improvement

the shuttle service was excellent and we loved not having to pay for washing and drying laundry

i wish that the pool stayed open longer and that there was more than one laundry room

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

laundry area was packed

ample parking space

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

breakfast was a 2 out of 10, but the lady working the breakfast was very pleasant and helpful

l and the breakfast was

dark and not visible at night. road was very dark and so was parking lot, hotel looked closed

no laundry bag

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

entrance of the hotel could have been better and i didn't like the fact of having to pay for parking

it wasn't not easy to get to. only pool was available... no other amenities.

and paying for parking in ridiculous

laundry machines require quarters but there is no change available at hotel.

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

guest laundry appreciated

location, gym setup was decent.

children loved pool and gym

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

breakfast was my least favorite part of this trip, probably won t take advantage of it the next

the facilities, the rooms, everything is so new and modern. rooms are spacious and have kitchen.

the fire pit was so lovely, the kids roasted marshmallows (there is a publix behind the hotel)

i liked having a kitchen

location, clean room, free breakfast

the room was fabulous, it was a studio lots of room with kitchen.

pool area needs work

very good hot breakfast

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

our room and the facility (including laundry area) were clean and they took necessary precautions because of

the free breakfast and dinner

pool was not heated!!

we loved our master suite with kitchen and pulled out sofa

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

king rooms are very spacious and comfortable with great location to pool and laundry

parking is tight

pool view awesome..

didnt like the fact that the lady at the front desk would not give us change to do our laundry

was good so we could walk to the strawberry festival to avoid all the traffic and parking fees

breakfast was great

parking was very limited, especially when trucks with trailers take up multiple spots

staff was so friendly, the breakfast was yummy, and the kitchen staff was so helpful

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

the employees were incredibly kind and the hotel continued to offer bagged continental breakfast in place of

pool are and hot tube clean

no luggage rack or laundry bag

the parking lot it s a little small.

the shuttle guy craig was fantastic

pool left a little to be desired

the staff was wonderful the beds were so perfect room was clean and the breakfast had so many choices

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

the laundry machine could be a little cleaner but that was not a minus at all.

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

thursday night we came back from dinner around 9:30 to have a drink and the bar was closed early

the hotel bar was also very pretty

our room was near the bar and we could hear everything

perhaps a community refrigerator but too much in there for how little space is in the kitchenette

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

very nice to have laundry facilities on site

price of laundry

laundry washer issues. only one of them was working.

wish the hotel had a laundry availability

room / pool and location is great

the rooftop bar, the room service, the helpful staff, the beds were soooooo comfy, it was so close to

bar closes too early at 11p

the prices for the mini bar items.... so tempting but far too overpriced

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

fitness room was great, and the laundry room was as well

we used the mini kitchen a lot and washed the dishes in the dishwasher

also loved the kitchen area - very nice feature and we used it quite a bit

kitchen installations had everything and more

laundry is a problem

breakfast was at an extra cost

it's pet-friendly and is close to my son

outdoor pool

wish breakfast was included!

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

and laundry is up on the third floor

laundry facility and vending machines were good to have

kids like the breakfast

complimentary breakfast was substantial and good variety, staff was friendly, not far from busch gardens

had to wait for laundry to be done before we received and additional towels had to pay for self

a group of kids were very lond and ride at the pool.

was 1 older lady that worked in the bar area that just had bad vibes and clearly didn t want to be

breakfast was good, and the people that work in the kitchen area were very nice and helpful

nice, great location near amusement park, delicious breakfast, free cocktails, very nice outdoor pool

laundry facilities

when we arrived, the room was very dirty and the laundry didn t work

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

lots of space, wet bar and mini fridge

it was a great size for three adults and two kids

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry