use of the laundry was brilliant as the weather was wet and chilly and we got pretty muddy on some of our

the upstairs bed is a huge king and is especially comfortable - free laundry - including a washer, dryer, and

there is a laundry room outside, a fireplace in the cottage to warm up on cold days, a kitchen

laundry facilities were excellent with everything provided

were also good (enough wall contacts, decent cookware, proper insulated/good heating, decent wifi, good tv with

the decor & spending time in the garden (even though it was sadly a little too cold to dip in the pool)

absolute sanctuary with beautiful gardens and a pool

they have parking for which you don t need to pay on top

we absolutely loved the breakfast by berta and pool!

pool with fabulous

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

to top it all off, he was able to arrange for our laundry to be done the last full day we were there, even

would prefer a real oven over a microwave and a washing machine but there was an option of having laundry done

lovely cottage with a wonderful garden. good location. the kitchen is very well equipped.

the bed was exceptionally comfortable, kitchen facilities generous and water pressure/heat excellent

no washing machine, but laundry service offered by the host

friendly peacocks greet you in the mornings :) the kitchen/living area is well equipped

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger

there was therefore a big temperature difference between the kitchen, where there was no radiator, and the

we cooked and found the kitchen well equipped

there is no washing machine in the cottage, but you cam arrange laundry with the housekeeper

also, it's a laundry in the house - so we were happy to use it

confort * indoors swimming pool * excellent breakfast * nice tearoom * parking * silence * avo micas restaurant

they were extremely helpful and accommodating in room service and in helping us plan day trips

they also have parking

i read some reviews about service and the breakfast, the service was super pleasant and professional, the

room, breakfast and swimming pool were great

surrounding the house - self-check-in available, house keys are in a locker - accessible by car, parking right

also kitchen could be better equiped - especially because cooking ware is worn out

the kitchen could have slightly more equipment

everything very clean, with everything you need for a short/long stay with really good wifi

we stayed there were some local power network issues, there was no hot water initially and no wifi

there is no laundry service - i washed my clothes in the room and it took literally 3 days for them to dry -

doesn't have laundry facility all days

tasty and generous breakfast buffet

have liked coffee maker in room and wifi in rooms rather just in public areas, comfy though they were

pool need small repair

big outside swimming pool and small inside wellness

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

tea or coffee making facilities in the room - requested an iron they could not provide - room service didn’t

very nice buffet breakfast with omelette bar and lots of fresh fruit and a variety of other breakfast items

clean, comfortable rooms, decent breakfast, nice spa area

there are no free wifi in the home.

it was close to the airport, the wifi worked very good, friendly stuff

it has a great parking space, check in is easy, the place is good

time, clean room, comfortable beds and pillows, clean white linens and towels, tasty and varied breakfast,

the noise from the other guests but my kids were noise also ud83dude42

beautiful garden, great view, excellent breakfast

the on-site spa was also excellent, complete with an indoor pool

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

no tea and coffee facilities, no welcome pack, no resort map etc, roof leaked in v bad rain and wifi didn t

the bar and restaurant close at 10pm and so there is literally nothing to do

privet big parking and goon wifi connection

- friendliness of staff - cleanliness of facilities - sumptuous breakfast with fresh food - ample parking space

view, the breakfast

we rented a car and enjoyed ample and secure parking

swimming pool facility and spa is old.

daily shuttle service to funchal and palheiro golf club

too much chlorine in the pools. gym very small.

good room service, friendly staff , all spoke english but little french, lovely gardens and

the breakfast and dinner were very delicious, i believe that everyone will find that will suit their

only thing i did not like was the wifi

breakfast is excellent with a big variety of freshly cooked meals, warm and cold food

very friendly to kids trampoline,swimming pool,billiard, ping pong and so on

did not particularly liked the white wine i ordered at the bar but that s nobody s fault

where will come and stuff! very good dinner and breakfast!

self-serve laundry available

the evening entertainment was great for our kids to be able to play with all the other guest's children

excellent breakfast spread

putting their pool towels on sun beds and not using them all day suggest these should be removed after a couple

other besides outside and inside swimming pool, we didn’t need but consider, if you have small kids

30 - studio with a kitchen is not equiped with a dish soap/sponges

bad wifi connaction

breakfast: few fruits not fresh, out of can no washing up liquid and no dishcloth in kitchen

very friendly and good service, access to the sea for swimming, good gym and massage etc

was no wifi signal in my room and elsewhere at the hotel

quite central location between the big hotels, parking is sometimes a bit tricky at the street

great stuff and breakfast. clean room with nice view.

free parking spaces are available, but some of them were already occupied

looking for better wifi

breakfast is just ok

staff on reception quite rude and even got accused of taking someone s laundry which they obviously lost ,,

the prices for laundry are insane, 20-30 euros for few clothes

wifi connection was always

breakfast was varied

wonderful view from the hotel, the lounge bar and the fish restaurant

the laundry service didn't work as expected

very irritating wifi. login requred 100 times!

a big thumbs-up goes to the hotel for fantastic room service, very helpful and friendly staff (reception and

spa is clean and peacefull with a small cat who comes for hugs

room service had a tiny menu and... they charged 10 euros to deliver it

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in

maybe bit more choice of breakfast options

big spacy room with small equipt kitchen

limited kitchen items

breakfast was good and a large selection to eat

possibility to do my laundry in the bathroom wich is a plus as a hiker

there are nice facilities: indoor and outdoor pool, table tennis, beautifuly garden

swimming pool inside was close.

pool right in front of the room was appreciated by the kids

wifi only works at reception, it's a bit uncomfortable

for the rest of the days we used either the hotel shuttle , or the regular buses

can only think of two minor things: the breakfast is just decent ( but then again, is right for the room price

position is quite far from the city center, but there is a possibility to use the hotel shuttle van to get there

food in the restaurant was expensive, spa treatments were expensive

the restaurant is great for breakfast and dinner, and we loved the pool with this magnificient view

laundry service is kind of a joke

i wanted to have some laundry done, and instead of charging per kilo they charge per item and it came out to

have a laundry service but they don't have an iron as in some hotels there's an iron in case someone

of us for 20-25euro each night with a much better selection of food and very reasonably priced kids menus

you can rent a film or get room service through it

she was incredibly welcoming and went out of her way to assist us in finding laundry facilities, parking, and

smell of laundry detergent on bed sheet. pillows didn't smell which saved my sleep.

breakfast, location, nice lady at the front.

10 euro taxi ride takes about 15 minutes from the airport to get there, really clean and a great breakfast to

 breakfast was really good

breakfast was really nice with lots of options and staff was friendly

wooden floor, simple furniture but functional, including a desk, a spacious wardrobe, good wifi, fridge,

amazing breakfast

excellent breakfast

wifi is weak and spotted

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

breakfast was great

the parking spaces could also be better esspecially when they have events they dont care about their

the welcome glass of champagne at the bar was a lovely detail

we didn t use the gym or the pool but it s nice they have these facilities

nice addition is that all facilities like gym or spa are included (no extra charge)

free parking

very nice property! clean spacious rooms. breakfast was excellent.

toboggan sledge passes constantly by steep hill to approach they don t warm the pool, and the water

staff on reception were welcoming, and the bar staff were very polite and helpful

the rooms is super spacious and with a kitchen corner area, so they a more studio-apartment type, you can have

view from both the room and the garden/terrace, the amazing breakfast, the location close to the old town

the rooms were wonderful with a little kitchen and lots of food available (you did have to pay)

location to various interesting places on the island, free private parking, high-quality wifi, fragrant white

well stocked honesty bar on the veranda - so guests treated like adults

used the laundry service as some things got dirty when we were hiking and there was nothing to complain

the pool area is immaculate and the views out to sea are great

staff was very friendly and morning breakfast was delicious and with a lot of variety

the wifi was good

breakfast was top notch

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in

good breakfast variety ( everyday is the same, but pretty good choice even for vegan)

breakfast was average; variety of options but lacked quality. no room service.

very good breakfast was , fresh fruit, etc - the only thing - coffee could be far more better

very good location and looked forward to breakfast each morning.

wifi was ok - just about ok but definitely not great.

location, by the sea and old town, spa facilities, clean,

many reviews criticized the wifi

the wifi as above very poor

breakfast sausages poor kettle point nowhere near kitchen area

sea view and few steps away from a pebble beach with old town with several great restaurants and bar around

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn t seem to be open

the general vibe in the restaurant part and bar was

great buffet breakfast, piano and pool table

wifi not connecting in my room

laundry is offered for a price with a terrace to dry it on

there was just a small window and it was above the laundry

wifi was terrible

the wifi didn't work for me so could not work during my stay

wifi didnt work but that didnt bother me.

was told laundry services were free of charge, but was charged 5 each time laundry services were needed

on the rooftops you can find a washing machines and place that you can do laundry as well as nice area to just

very friendly, even provided laundry and was very helpful.

excellent wifi

we had a kitchen but no dishsoap to wash the dishes

laundry service was a bit expensive (46 euros for a small bag of clothes).

laundry service is a bit odd

breakfast is bread with ham and cheese and yogurt and plum jam

there is bar in this hotel this is the reason a little bit noise until midnight.

good wifi

with a view is so cool we arrived quiet late and was no extra charge, it was so nice of them parking is free

the swimming pool is tiny but probably ok for kids

nice room. swimming pool very good

close to city center, parking and friendly staff.

restaurant and bar good

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

reception friendliness, and help. good breakfast choice.

,no mini-fridge, wifi not so strong, no kettle in the room, there is one day that no replenishment of toiletries

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

beds a little too firm, limited breakfast buffet

breakfast is nice

sure some partying kids yell at night (its in the middle of the centrum) and i got ants in the bathroom but

no wifi/pool

the breakfast was disappointing

no wifi in the room and ants in the room. the shower hadn't any pressure for hot water

and a laundry room 4 mins away

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

they had buffet breakfast which was okay

nice room, great location og good breakfast. nice staff, good wifi - all you need

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

location and clean studio with equipped kitchen if you wanted to cook something

had kitchen facilities and a small balcony

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

emergency numbers, first aid kit, oven, kitchen utensils etc etc

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

it is also an ig dream for photo spots from the indoor pool glamour to the garden rooftop

staff were amazing rooftop bar and pool were lovely location. in the old town was great

pool and spa area is very disappointing

wifi access was unreliable and slow, and there were almost no power sockets in the room to connect

we were family of 5 (two small kids and a baby), and we got an upgrade on check-in

localisation laundry service good deal

our room was very clean; the beds were comfortable and the wifi worked perfectly

very clean quiet while in the very centre comfortable bed fast enough wifi (60 mbps)

decent wifi connection

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

i have never asked but i think laundry room was next to mine as i could hear spinning and similar noises every

really friendly and helpful staff, great wifi really high speed and fantastic location

close to the town center, beautiful room, friendly staff, great breakfast

the wifi signal was

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

there were laundry facilities but not right away and expensive when all you wanted to do was press a simple

they could send one up to the room, we were told they do not have any, and that we had to use the laundry service

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

they have a spa area with really great pool (heated

staff, well apportioned rooms, delicious breakfast, great pool and roof terrace, good enough gym for a day or

swimming pool at the top- amazing

didn't work in the room wifi

no wifi in the rooms, but it meant putting the phone down and reading!

wifi in my room, the pool water was cold

from the owners francisco and rita to the staff pedro on reception to harry bar staff

we used the laundry service after travelling around the island but thought it was extremely

breakfast was just all you needed, a reasonable selection.

bar

the wifi also wasn't great

was amazing, breakfast really good and bar snacks excellent

inside they also have laundry machine and strings to dry your closes

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise,

the lady showed us parking spots and where to do our laundry, super nice

i asked previous employee about possibility of working in the lobby for a few hours, since wifi in second

much not to like probably would help if they ran a later shuttle bus back from the centre but not too expensive

setting overlooking funchal but need to use the shuttle bus or get a taxi ( 7-10 each way) into town

breakfast in the garden with surrounding of trees, flowers, birds, turtle with serving like in

the breakfast & dinner staff remembered our preferences & we took full advantage of the wonderful shuttle service

would like to have seen a cross-trainer in the gym

great location, really good breakfast and a comfortable bed and room. good parking

the spa and treatments amazing

swimming pool at the top of the hotel with a nice bar area

where the carnival activities are held breakfast amazing with different dishes each morning free parking below

a good choice of breakfast

it would have been enough for a family with kids

kitchen in the room

really pleased the room had a mini kitchen which was a nice surprise so we didn t have to eat

really pleased the room had a mini kitchen which was a nice surprise so we didn t have to eat out every night

the breakfast was scrumptious with lots of variety

the imitation grass carpets, the real grass on the rooftops, the gym, the sauna, the swimming pool, the bar,

we've enjoyed the hotel facilies : sauna , jacuzzi and outsite pool

breakfast was also delicious

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

especially pool, breakfast, location

things were given to laundry for cleaning, but white shirts became yellowish

very quiet because it‘s adults only with no kids

wifi very slow. wait for elevator: too long!

i didn't use the gym or eat in the restaurant so can't comment on these

comfortable beds, good wifi, convinient parking

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

the breakfast was excellent with plenty to choose from

loved that the parking was for free and that we got a free room upgrade

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

friendly, great rooms and breakfast, all needs easily dealt with by incredible staff, facilities great

stuff nice breakfast really good position of hotel bed fantastic/comfortable mattress laundry excellent garden

some amenities should be available like iron in the room and laundry.

my mum was ill and they were fantastic bringing room service and allowing us to stay in our

it is really great to use the pool and jacuzzi after an exhausting levada walk

wifi in the rooms extremely slow (even for e-mail) breakfast and food average a little understaffed

didn't try the hotel bar area for entertainment

gym is ok, swimming pool great, saunas (not warm enough but very pleasant)

does not swing out making using the bath/shower very awkward and unsafe - so for anyone with kids or mobility

indoor pool and spa is nice, although for me the water was a bit cold

i went to celebrate my birthday and the staff on breakfast did surprised me with a small cake and candle and

great breakfast, location was great, pool area and gym was excellent.

pool beds were not good as they didn't have any cushions

be attractive - many beautiful eating areas and the large swimming pool is a win for those with kids

rooftop bar have spectacular views with infinity pool

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

although there apparently was a list of cost we decided not to check before asking for laundry service

unexpected small charges such as tea in room not free and forced laundry service for pressing as iron and

perhaps the breakfast could have more variety, day to day.

the walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers

i ordered a laundry service on the telephone

far the biggest issue was the cleanliness of laundry

wifi throughout the hotel would be good, as currently it is only available in reception and at the

the breakfast was outstanding, customer service was great and the room was very comfortable with

lost a pair of shorts at the pool that apparently was not found...

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

i was only able to have one meal at the hotel other than breakfast, however there are many great restaurant's

fabulous breakfast and location

one thing that needs major upgrade is the gym. all equipment are run down and in bad shape

gym equipment should be in a museum

the wifi in the room was nearly non-existent

3 although our room was spacious and basically clean there was dirty laundry from the previous guests in the

one day none of our dirty towels, garbage or laundry wasn't picked up and the staff was indifferent when i

kids enjoyed it a lot and it is a place that i would consider to book again in future

a big offer of leisure activities like snorkeling, scuba diving, mini golf etc

recommended for kids

small parking.

furthermore, they have full english breakfast and they are really good

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped

the wifi in my room wasn t really stable

pool, excellent breakfast, great position, spaceous bedroom, beautifull view from the

beds and umbrellas could be in better conditions as well as chairs in the balkony no wifi in the rooms old

exterior space for breakfast

breakfast was very good

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant

location breakfast

one gripe was that the kids club was not open

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

good size pool

good breakfast and the dinner. the garden is also beautiful and well maintained.

are very dated , spa area of poor quality and not at the level of a 4 stars

in the room, although it is lovely to order a pot of tea in one of the many reception areas (or room service),

hotel is indeed legendary, fantastic location, impeccable facilities and the pool is just amazing

the pastries in the breakfast can be further improved.

enjoyed high tea, breakfast every morning, the sea pool, the gardens

the breakfast was amazing

cost of laundry has high. otherwise could find no fault.

doesn't feel crowded, plenty of space round the pool with shade

good pools, but a very dated gym

hotel is overall nice, plenty space for the kids to run and have fun

i wish the the outdoor pools had been heated. it was just too cold to swim in them in december.

we very much enjoyed the infinity pool and played some tennis on a well maintained court

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

infinity pool with loungers and bar never busy

the view from the suite, infinity pool and dining areas is absolutely incredible (and worth the higher price

we spent hours at the infinity pool and jacuzzi

next to the laundry room (think washing machines which are on day and night) and b

facility with nice, large pool and pool area

spacious room with ocean view, king size bed with a topper

lovely pool and leisure facilities, staff v helpful, good variety for breakfast

really good breakfast with plenty of options

fridge didn t keep drinks cold, expensive laundry service and internal phone wasn t

friendliness of staff cleanliness breakfast

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

it s oldschool, same as most of the guests. wifi was barely usable.

wifi is available throughout the hotel, even on the beach

i was charged for laundry although i didn't use that service, i emailed client service and

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor

a diving site on premise - specialty restaurants (not the oceans buffet restaurant) on site - late check out

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

not a playground, jungle gym or water slide in sight

courtesy shuttle service to funchal city center (according to schedule times only).

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

laundry wash prices were high

breakfast, fantastic view from the balcony and pool area

car parking available

starting with the most helpful staff, cleanliness, amazing views, shuttle to the city and back, wonderful food

nice hotel with good swimming pool and gym facility.

there were no pool towels available as they hadn t come back from the laundry

there is not really a laundry service, as it is more recommended to use a laundry nearby

it wouldn't be a hotel for kids as it was mostly older people and couples, kids could get bored

not enough parking

wifi wasn t great

apparently a laundry delivery issue

was at the end of the corridor just by the domestic room where they kept passing through with the laundry service

was good, different entertainment every night, gym and pool were great

had a kitchenette, a balcony and plenty of space for 2 people

swiming pool was nice and the bar

wifi was atrocious

breakfast was excellent, they even gave fresh fruit in your room, great attention to detail- even

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

and corridors was a bit outdated, when compared to the very modern style of the back building pool for instance

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

very expensive laundry services

to ask blue towels twice before we get them - they didn t have enough of them, was waiting for laundry to

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

when my partner asked for information on laundry service he was directed to the info card in our hotel

room, clean laundry and towels

wifi in the room was not so good

spa shuts too early at 7pm

location was good, near shops, restaurants, laundry mat and 3 mini grocery stores

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

wifi better than many places we have stayed

wifi was not working at the room and people at the reception said everything was working and there

daily room service

we did not get any access to the wifi as it did not reach

the bar and the restaurant at the vila do have a great atmosphere

choices for breakfast and we particularly liked that there was a chef on site to cook omelettes, scrambled eggs

affordable and available parking nearby

hotel with ocean view and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool

pool was big and the bar makes most delicious cocktails

wifi wasn't adequate for remote working and also not secure.

would give 9-10 probalby but there was some problem with wifi

really friendly especially helena at the pool side bar were coming back to see her

nice pool and bar staff friendly

lack of staff at the bar of the 4th floor

as a family with 2 kids ,we really liked everything

sliding doors to terraces = dangerous for the kids)

loved the pool and very friendly staff

breakfast, pool, staff, helpfulness

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up

sparkling wine which was a great start of the day :) hotel has several pools (indoor/outdoor), gym

the gym needs more weights and more equipment and the inside pool needs better heating.

the view from the swimming pool is beautiful, the gym was nice, the breakfast was very good

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

does not work as other customers just help themselves in the laundry storage room which was open

and kept calling to follow up so i attended all my events in rumpled clothes embarrassed and no laundry service

nice gym and pool. good location. good personel

strong wifi

the pool has great views, the rooms were comfortable and the breakfast had a huge selection

laundry service was patchy

many comments mentioned that it wasn’t great for kids, with little food or entertainment for them

diogo and the team are amazing, doing a great job entertaining the guest with portugues classes, kids club,

hotel , lovely staff,great food, great kids clubs

no kids making noise

the laundry service they offer means you can t just borrow an iron to do it yourself.

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

great breakfast plenty of choice

wifi was good also (fast enough - i had to reconnect a couple of times but usually quite stable)

comfortable rooms. good heating indoor and an outdoor pool and gymn. excellent breakfast.

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

the most important thing: the heated pool inside is really warm (some days cooler that the others) and jacuzzi

wonderful pool and great views

didn t like the gym

the coffee in the poolside bar is the best

laundry service was awful

laundry service at super speed!

views were great, staff very friendly and welcoming, buffet breakfast was good with amazing omeletes

loved the large pool and sea views, helpful staff and great breakfast

so not great for swimming but good for the kids

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

spa area was also quite dirty at times

the three swimming pools were fabulous and the rooftop bar was a particularly appealing place to relax in the

indoor pool and sauna were great

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

the gym was poorly equipped

wifi was off for one whole day while there no slippers provided in the

we only had one lunch which was nice and served around the pool

a little surprised that so few people used the bar later in the evening, however we have never holidayed so

really solid hotel for what you have to pay. especially great breakfast.

it was lovely packet in the kitchen, there was even a thermos with hot coffee when we came home late at night

breakfast omelettes are made to order & scrumptious

ants in kitchenette (in the fridge too) and bathroom were a problem even on the top floor, although they

kitchenette not very well equipped: very bad cutting knife, no kitchen

laundry service

laundry was cheap enough and delivered promptly back to us the following morning

entertainment on site, great musicians, bar has vast array of choice

indoor pool, as well as outdoor

only mistake that they made was room service forgot to put towels and after saying it to reception, they put,

only ate breakfast but they had a big variety of food

nice breakfast with ocean wien (i would only add vegetables) cozy room, clean

can t fault this place. nice pool, nice room, great breakfast. friendly staff

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

lack of available facilities e.g. bar open

cozy pool and spa area too

the pool ( indoor ) has huge windows panels with a again a viewto die for

gym didnt open until 10am. would of been nice to use it from 6am.

not a cosy bar for evening

wifi is fast ( 56mbit download/70mbit upload)

lovely breakfast excellent staff and facilities- great stay all over

gym was a bit disappointing i missed a cross-trainer, which would be a great addition to the

and the pool bar was excellent :-) underground parking free of charge

on any photos on the website, just a small slide and swings and playhouse but enough to keep the kids occupied

- the pool sticks were a bit bent (probably due to age), and would benefit from a renewal too - the ping

good coffee shops, hair dresser, laundry, pharmacy in the close neighborhood

the single beds made up for kids, avoid at all costs, kids could feel the springs of the bed,had to get extra

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice

amazing and helpful, there were plenty of things to do at the hotel such as mini golf, tennis, gym, jacuzzi, 4

staff at the pool bar where really not very friendly, especially the 'sandwich lady' made the food ordering

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

the laundry service is quickly and very good

big thanks to the kitchen team to be so nice and make our stay special

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

lack of facilities for kids