super nice and spacious room very clean very bright and had a desk to work and wifi.

we got breakfast for takeaway, the host is really friendly and also the restaurant i can recommend

excellent breakfast

amazing breakfast

we did not have breakfast, so i can’t speak to its quality

smell of laundry detergent on bed sheet. pillows didn't smell which saved my sleep.

she was incredibly welcoming and went out of her way to assist us in finding laundry facilities, parking, and

bar and restaurant was closed

the wifi is excellent (15 - 20mb/s download) and i was able to hold video conference calls with ease

breakfast was really good

i wanted to have some laundry done, and instead of charging per kilo they charge per item and it came out to

laundry service is kind of a joke

have a laundry service but they don't have an iron as in some hotels there's an iron in case someone

thing that we would change is to have a tv channel with free movies for the kids when weather is bad or in the

good selection for breakfast

it was close to the airport, the wifi worked very good, friendly stuff

the noise from the other guests but my kids were noise also ud83dude42

poor wifi signal

the room, second blanket dusty, blue light in the room that could not be turned off (probably a wifi router),

the breakfast had a nice choice of foods and plenty of variety of drinks

) very convenient breakfast, shuttle at any time to the airport

holiday or as a nice and convenient finish- since it is very close to the airport and offers a shuttle service

the breakfast was perfect and the restaurant was one of the best experiences we had on the island

excellent gym

a relaxing place in the garden and poolside, sea pool amazing also as relaxing place, kitchen and bar with

surrounding the house - self-check-in available, house keys are in a locker - accessible by car, parking right

the kitchen could have slightly more equipment

everything very clean, with everything you need for a short/long stay with really good wifi

also kitchen could be better equiped - especially because cooking ware is worn out

we stayed there were some local power network issues, there was no hot water initially and no wifi

next to the beach and in town centre, swimming pools (indoors & outdoor), gym, spa, sauna, steam bath, spacious

food was good, the spa, pool ect fabulous especially the view

clean, comfortable rooms, decent breakfast, nice spa area

wifi connection is disconnecting frequently. food items are costly in the hotel.

breakfast was first rate with so much choice

they were extremely helpful and accommodating in room service and in helping us plan day trips

i didnt eat the breakfast because i left early but they prepered me the take away breakfast

nice hotel not far to the city. private parking.

pool, parking, super friendly stuff room in a ground floor had a seating outside in the green

room, breakfast and swimming pool were great

there is no laundry service - i washed my clothes in the room and it took literally 3 days for them to dry -

doesn't have laundry facility all days

breakfast offer, could offer regional fruits and sweets

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

veled) shower cabin ( water goes from glass to ground-attached picture), in sauna and gym left dirty from

pool temperature

pool right outside the room was incredible

only thing that i felt could be slightly better was the buffet at breakfast

paintwork touch ups needed here and there no beach, rocky shoreline, but still a lovely setting room service

quality and variety of food and drinks; cleanliness; location; fitness/gym; sea-pool; like a village style hotel

there is a laundry room outside, a fireplace in the cottage to warm up on cold days, a kitchen

use of the laundry was brilliant as the weather was wet and chilly and we got pretty muddy on some of our

the upstairs bed is a huge king and is especially comfortable - free laundry - including a washer, dryer, and

laundry facilities were excellent with everything provided

were also good (enough wall contacts, decent cookware, proper insulated/good heating, decent wifi, good tv with

the pool is cold - but i still loved my bracing swims before hot showers

absolute sanctuary with beautiful gardens and a pool

the parking is great too

the grounds are beautiful, with plenty of cozy spots to relax, and the pool was always clean and never crowded

there is a supermarket and a restaurant within walking distance, and parking was always available if you rent

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

to top it all off, he was able to arrange for our laundry to be done the last full day we were there, even

would prefer a real oven over a microwave and a washing machine but there was an option of having laundry done

location is splendid, huge own forest garden, the concept of the house is great, the wifi works well, the sleeping

car space small for parking and very uneven track to get to it

breakfast is excellent with a big variety of freshly cooked meals, warm and cold food

very nice rooms with direct sea view, friendly stuff and very good and rich kitchen.

the kitchen staff all smiles and working super hard for our satisfaction, the bar staff were very motivated

parking was limited when the hotel was full.

where will come and stuff! very good dinner and breakfast!

no washing machine, but laundry service offered by the host

we stayed with our kids and rented two houses — everything was just perfect

the cottage has everything you need, from kitchen supplies to a heater

the kitchen has everything you need for cooking meals

we stayed with our kids and rented two houses everything was just perfect

self-serve laundry available

wifi v

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

) - room - cot availability - very helpful and friendly staff - big choice of food - bar 24h - pushchair access

property can do better about sustainability, the environment and animations for kids

there is no washing machine in the cottage, but you cam arrange laundry with the housekeeper

also, it's a laundry in the house - so we were happy to use it

breakfast was nice

wifi is very poor throughout the whole territory and by the pool, bar the reception area, but it is

nice hotel with big rooms equiped with kitchen

there wasn't microwave oven. the fridge was freezed. very poor kitchen equipment.

tasty and plentiful breakfast

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

bad wifi connaction

good wifi connection

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

wifi coverage. this was only available in the reception area.

quite central location between the big hotels, parking is sometimes a bit tricky at the street

kids shouting and screaming all evening/night) and all three rooms had ant infestations

small kitchen which is big enough to prepare breakfast and a small dinner

great stuff and breakfast. clean room with nice view.

looking for better wifi

staff on reception quite rude and even got accused of taking someone s laundry which they obviously lost ,,

the prices for laundry are insane, 20-30 euros for few clothes

the bar had live music on every night and there were also many more activities ran by the hotel which

were fantastic: ocean-view saunas, live music at the pub, great restaurants, a well-equipped gym, and fitness

the hotel offers nice and clean rooms and the facilities include an excellent gym

the laundry service didn't work as expected

great location, pool and spa. we did yoga every morning and breakfast is included.

there is also a gym and indoor pool

the truth is that the hotel is heaven a dream location on a cliff in front of the quiet sea for adults only

breakfast was amazing

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in

big spacy room with small equipt kitchen

wifi in the unit

apartment needs renovation- toilet broken, insekts (small ants in the kitchen), the shutters do not close in

very kind and polite to us, also the other lady who speaks spanish and also the boy during the breakfast

possibility to do my laundry in the bathroom wich is a plus as a hiker

fridge and small kitchen in the room

good breakfast, indoor pool was great and had great views and a ping pong table

looks a bit old, but the garden, swimming pool are amazing ud83eudd29

breakfast, room.

lovely walks across and around the property and golf

the hotel are very good and provide a shuttle service twice in the morning and return service twice in the

few very small suggestions, 1) pool chlorine was very high and 2) gym equipment could be updated a

the estate was generally delightful and the golf was amazing

more light options / bar snacks would be helpful

the place is a bit far from the city center of funchal, it is accessible by a public bus or a shuttle bus

a swimming pool at the top of the hotel, and a small garden, with a scenic view and some tables to seat and

maybe a little more selection for breakfast, but what was there was great!!

offer things like parking without reservation, and even when they know they do not have space, the lying thiefs

it was arranged by hotel, think they need to try to get some kind of discount or offer a shuttle service, more

parking is available

the parking spaces could also be better esspecially when they have events they dont care about their

breakfast was great

special praise goes to norberto, who is responsible for the bar and restaurant

in front of the gardens, bedroom is spacious with large bathroom, panoramic balcony, nice breakfast, vintage

the bed was good. the wifi too.

free parking

stunning view. nice swiming pool.

there is also a gym with a few equipments

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2 noisy kids and the

room service switching all the lights back on every day

from the hot kitchen, you can choose fried eggs, omelets, waffles, pancakes, etc

wifi speed was ok

used the laundry service as some things got dirty when we were hiking and there was nothing to complain

gym equipment was in very poor condition and with machines broken

gym could have been cleaner and better et

noisy bar at the bottom of the road, needed to use earplugs then not a problem

the gym is very minimal with no free weights, just cardio focused really!

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also

indoor swimming pool and gym could do with a facelift

would have liked a little more variety at the hot breakfast table, for traditional english breakfast i would go

this was also topped off with the most incredible spa

outdoor pool would look more inviting with blue walls.

extremely rich and tasty breakfast, natural juices and traditional local ingredients

hotel in the center with lovely roof top bar and pool, the staff was excellent

staff very professional & helpful esp pedro & allowed us a late check out which ment a lot to accommodate our

tea and cups would also be a nice touch, or a refill of the teabags/coffee if they already send room service

couldn't get a late check out, i checked in at almost at 00:00 and i couldn't get a late check out it was a real

room service arrived quickly and the housekeeping were also good

not a lot. coffee at breakfast a bit better?

delicious breakfast buffet

roof top pool was great and the rooms were very clean and very comfortable

the front desk lady was not very warm and friendly even with the kids.

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great

there was just a small window and it was above the laundry

laundry is offered for a price with a terrace to dry it on

our room was cleaned every day; wifi worked well

good service and helfull staff, very central. good wifi.

the wifi was good. great location, right in the center. exceptional value.

on the rooftops you can find a washing machines and place that you can do laundry as well as nice area to just

was told laundry services were free of charge, but was charged 5 each time laundry services were needed

very friendly, even provided laundry and was very helpful.

the apartment was spotless with a kitchen filled with everything you could possibly need

the wifi was good to and a tv in the room

laundry service was a bit expensive (46 euros for a small bag of clothes).

laundry service is a bit odd

the snack bar downstairs

breakfast was simple, and that was all we needed for the start of the day :)

based milk, just cornflakes ( it would be nice to have oats and some chocolate cereals for the kids), nothing

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

centrally located, can walk yo everything in less than 10 minutes, had free parking and good wifi

nice room. swimming pool very good

breakfast was repetative but substanstial, enough choice

close to city center, parking and friendly staff.

breakfast was not very pleasant

no wifi in 2024

beds a little too firm, limited breakfast buffet

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

,no mini-fridge, wifi not so strong, no kettle in the room, there is one day that no replenishment of toiletries

good breakfast included fruits nice big rooms

breakfast is nice

sure some partying kids yell at night (its in the middle of the centrum) and i got ants in the bathroom but

great location. good breakfast. fantastic value for money

no wifi/pool

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

pool and spa lacking in facilities

it is also an ig dream for photo spots from the indoor pool glamour to the garden rooftop

very clean rooms and remarkable everyday room service with

the beautiful surroundings, the convenient location, and the overall relaxing atmosphere, and the breakfast was

location and clean studio with equipped kitchen if you wanted to cook something

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

emergency numbers, first aid kit, oven, kitchen utensils etc etc

had kitchen facilities and a small balcony

and a laundry room 4 mins away

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn

it was great having breakfast included

they had buffet breakfast which was okay

location - 10 minutes from the coastline, rooftop breakfast with a view

localisation laundry service good deal

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

decent wifi connection

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

good wifi

i have never asked but i think laundry room was next to mine as i could hear spinning and similar noises every

great variety for breakfast ! someone s always at the desk 24/7. very spacious room.

parking is limited, there was no availability

location, friendly staff, great breakfast and clean room

unfortunately we had to leave very early in the morning and we couldn t have a cooked breakfast, but they

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

there were laundry facilities but not right away and expensive when all you wanted to do was press a simple

they could send one up to the room, we were told they do not have any, and that we had to use the laundry service

disturb' on the door the whole day (due to doing some work) they called in the evening to offer room service

the breakfast was very good with a nice variety of items

wifi in my room, the pool water was cold

swimming pool at the top- amazing

could have been more wifi and power plugs (wifi is only in the lobby)

lovely rooftop pool that i had to myself every day

it s character, the staff and its lovely rooftop pool

we used the laundry service after travelling around the island but thought it was extremely

no parking. can't get drinking water after kitchen and bar are closed.

however, one room did not have a small refrigerator nor was the hotel wifi able to reach it

breakfast was top rate. better than expected

the breakfast had a lot of variety, but i'd appreciate if there were more local fruits

inside they also have laundry machine and strings to dry your closes

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise,

the lady showed us parking spots and where to do our laundry, super nice

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage

on the door in the room next to us it wasn't really the management's fault that some crazy kids were drunk and

views from the rooftop bar was breathtaking ud83dude0d delicious breakfast , so much choice ud83dude0b all the

also free wifi, free water, free drinks and chocolate in the room was great

you have free parking, amazing full breakfast and a lovely pool deck looking over to

good location good room service decent value

loved the rooftop infinity pool and its view of funchal and the ocean

bed, enough room for two to work (2 desks in junior suite) as we were on workation, great wifi beautiful pool

5 acres of gorgeous gardens, pool and resident giant tortoise

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

having booked for longer, though i thought that a better bar area would have been nice, though saying that after

much not to like probably would help if they ran a later shuttle bus back from the centre but not too expensive

the breakfast was also very good with a wide variety of options to choose from

trivial, but larger mugs and glasses in the kitchen would be nice, as there were only very small coffee cups,

good buffet breakfast, with a good choice of fruit, meats and hot food.

kitchen in the room

really loved our room - spacious, nicely decorated with little kitchenette and lots of space for clothes

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

staff at the pool bar just did not want to serve any of us up there (and there was quiet a few of us) the pool

great buffet breakfast with cook to order options

i love the fancy style of the facility and also the deck with the pool and spa on it

little hotel,amazing staff,great breakfast cater for all-health fanatics ,fry up addicts, best mini portuguese

things were given to laundry for cleaning, but white shirts became yellowish

the breakfast and room service offerings are absolutely delicious, with a wide variety of gourmet options to

the outdoor pool is amazing with of course a great view

unfortunately the wifi was a let down, but couldnt fault anything else

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

great staff, clean and large room, exceptional breakfast and service

loved that the parking was for free and that we got a free room upgrade

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

the spa needs improvement

personal was super nice and we were given late check out which really helped us and a bottle of madeira wine

first day breakfast was served on the veranda overlooking the ocean

room service was friendly and flexible (we were traveling with a toddler)

no room service menu in room, among many other minor annoyances

lovely pool and gardens and leisure facilities

the booking when we arrived, they were apparently full and tried to get us into their pestana casino studios

stuff nice breakfast really good position of hotel bed fantastic/comfortable mattress laundry excellent garden

some amenities should be available like iron in the room and laundry.

wifi was either not working or being extremely slow to the point of being unusable

hotel in a nice location with its own gardens and easy to get around to the pool area and the gym the dining

the wifi didn't work in our room.

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs

spa facilities were amazing

booking was registered under my husband's name, not mine, and that they'd used his name as our wifi password

location with sea view rooms at higher floor, lovely staff, pool water very soft one, amazing restaurant & bars

facilities, spa, pools, breakfast

unexpected small charges such as tea in room not free and forced laundry service for pressing as iron and

although there apparently was a list of cost we decided not to check before asking for laundry service

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

views,great facilities,excellent choice of breakfast,clean,quiet and beautiful gardens and pool, close to town

free parking, walking distance to main attractions

far the biggest issue was the cleanliness of laundry

i ordered a laundry service on the telephone

my own kitchen

of my pickets pet peeves in hotels are showers or bathrooms without a separate door

slow and or not working - more than once - wifi wasn t great for me in the lobby - everything else was

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

much choice for breakfast when compared to other 5 star hotels

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

piano bar nice for a drink

i was only able to have one meal at the hotel other than breakfast, however there are many great restaurant's

breakfast buffet was excellent with a good choice

one day none of our dirty towels, garbage or laundry wasn't picked up and the staff was indifferent when i

3 although our room was spacious and basically clean there was dirty laundry from the previous guests in the

breakfast and view

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

the breakfast was great! the pools were incredible! along with the access to the atlantic ocean.

pool was a great bonus, open to the outside

small parking.

free parking breakfast was very good, staff was super friendly

great food for dinner and breakfast

lovely hotel and amazing staff, especially the bar staff

there wasn't any room service for ice etc

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant

location breakfast

beds and umbrellas could be in better conditions as well as chairs in the balkony no wifi in the rooms old

breakfast was very good

the hotel had lots of facilities such as gym, sauna etc and evening entertainment

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner

heated outdoor pool. pool bar closed

book the hotel because of children friendly activities like playground and kids club

the indoor swimming pool was great as too cold for the outdoor pool in winter

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

i thought the spa was expensive and the list of treatments should have the prices displayed.

not that keen on the music played by the pianist in the bar .

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

housekeeping & room service were outstanding

cost of laundry has high. otherwise could find no fault.

sauna, hot tub, gym, entertainment , and all were kept exceptionally clean

wifi kept going off in my room

not so many little kids so our 4 year olds were up to mischief- carlos and his wife were lovely and entertaining

pool, breakfast

infinity pool with loungers and bar never busy

everything! especially the pool!

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

the food at the pool was below par

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

next to the laundry room (think washing machines which are on day and night) and b

facility with nice, large pool and pool area

- rooftop terrace is nice, has a lovely view - gym and spa facilities are good

really good breakfast with plenty of options

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

fridge didn t keep drinks cold, expensive laundry service and internal phone wasn t

was fantastic, with views of the ocean from the room and from the rose garden while eating breakfast

our son (18mo) enjoyed the kids playrooms

direct access to the sea was fantastic and the spa area was lovely

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

i was charged for laundry although i didn't use that service, i emailed client service and

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and

large family room with a separate room for the kids was terrific

the pool wasn t heated, but that is a nice-to-have!

laundry wash prices were high

starting with the most helpful staff, cleanliness, amazing views, shuttle to the city and back, wonderful food

issue with wifi

free hotel shuttle bus into town was useful

hotel has so much to offer: pool, tennis, sauna, gym, etc

there is not really a laundry service, as it is more recommended to use a laundry nearby

there were no pool towels available as they hadn t come back from the laundry

location, large rooms with nice view but there is huge parking problem

didn't try the pool cause we had just one day to stay in town and not be hiking somewhere and the lady from

good breakfast, and spa facilities for this price

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

was at the end of the corridor just by the domestic room where they kept passing through with the laundry service

apparently a laundry delivery issue

gym and indoor pool perfect

the bathroom was cleaned daily and the kitchen very well equipped like any residential kitchen

spa and pool

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

breakfast was tasty it was the same every day - english brrakfast, gets tiring and really heavy

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

there are several pools and a tiny gym (although

would like to have seen porridge & a better museli at breakfast but bacon & eggs were excellent.

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

very expensive laundry services

to ask blue towels twice before we get them - they didn t have enough of them, was waiting for laundry to

there was some musical attraction every night for free by the terrace bar near the pool, which is nice if you

the spa was closed and food was nothing

when my partner asked for information on laundry service he was directed to the info card in our hotel

room, clean laundry and towels

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

day, the room service came in while i was in the toilet (luckily the door was locked inside)

the rooftop bar is a nice touch

location was good, near shops, restaurants, laundry mat and 3 mini grocery stores

the gym equipment very poor

the pool and the pool bar are also great

was very poor, sheets too small to tuck in and pillows barely gave any support gym was a laugh, size of a domestic

king size beds instead of 2 single beds together and i would recommend to the hotel to add the room service menu

spa is non-existent massage requires 48 hour notice and there is no info on their website to

comfortable room with amazing view . the breakfast and christmas dinner dinner were delicious

the arrival present from the kids club (colors, sponges, etc) were a very nice touch

the wifi signal is not good enough when you get inside the room

the food was superb (breakfast was particularly delicious), with a wide variety of fresh, high-quality options

the wifi did not work in the rooms although it was very good in the reception

was good , the breakfast, the stuff, the facilities was nice, they have a free parking which is not so big, but

pool was big and the bar makes most delicious cocktails

pool was big and the bar makes most delicious cocktails

the breakfast spread was so good that we thought it must cost extra. but it didn't.

as a family with 2 kids ,we really liked everything

quiet, excellent wifi, great shower

the wifi didn't always work

entertainment or bar daily

golf cart still waiting for repairs

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up

but some parents refused to abide by the sign and let their kids scream, yell, play, dive in, etc

breakfast was delicious with plenty of choice

sparkling wine which was a great start of the day :) hotel has several pools (indoor/outdoor), gym

the hotel has great pools, buffet breakfast and also spa facilities

does not work as other customers just help themselves in the laundry storage room which was open

and kept calling to follow up so i attended all my events in rumpled clothes embarrassed and no laundry service

bar at the reception and spa downstairs

about it is top class, from location, views, super professional staff to amazing food, great room service and

nice bar and pool areas

laundry service was patchy

spa jacuzzi also could have been warmer

crown jewel of this hotel (aside from the fabulous pool) has to be the reception floor with the bar

the cooked breakfast was the worst, parts of this being either over cooked or not hot

breakfast lunch dinner

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

the laundry service they offer means you can t just borrow an iron to do it yourself.

the room was spacious, the wifi was very fast

the swimming pool and the patio are excellent too

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to

very nice dining room and swimming pool

outdoor view wifi

not a cosy bar for evening

incredible location, big room and excellent breakfast.

swimminpool, gym and so on were great

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

wifi iffy in my room. some noise heard in my room. nil in english on tv

breakfast was great

spa and swimming pool areas were great and big plus for finnish sauna

wifi is essential, even in the second room there were about 3-4 hours when the internet was down in

laundry service was awful

laundry service at super speed!

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

breakfast was more than sufficient and enough staff to serve all the guests at the buffet

- a glass of madeira wine on arrival and sweets/fruits/cookies that we got every day with the room service

indoor pool and sauna were great

amazing location; facilities: breakfast buffet awesome; wonderful staff; great pool and loungers

the three swimming pools were fabulous and the rooftop bar was a particularly appealing place to relax in the

the breakfast buffet was excellent with many options every morning and the rooms were well

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor with a

as it is an 'adults only' hotel, there is no noise from difficult-to-manage kids (and we had four children but

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

brilliant seaviews, bus service nearby and swimming pool

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

room, few utensils in kitchen

a microwave and a kettle would be useful but it s not something you can t do without as the kitchen was

quite and large room with kitchen

the mixer tap in the kitchenette was plumbed the wrong way round so hot flowed cold and vice versa

great breakfast great facilities swimming pool & sauna great helpful staff

laundry was cheap enough and delivered promptly back to us the following morning

laundry service

inside pool with sauna open all day,very good and in connection to outside pool area

the wi-fi works perfectly and every room is given wifi details

very clean and nice staff. swimming pools are very goods. kids loved it.

the price, cleanliness, hospitality, parking on property and good breakfast

good parking spot

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or

easy parking, calm pool area with drinks, no kids around

friendly helpful staff, great breakfast.

- they say they have kids club, but when we arrived found out it was only in summer

the pool was clean and there was ample sun beds

the breakfast and evening buffet were excellent

both breakfast and dinner were delicious, offering a wide variety of options to choose from

the gym is antiquated