no washing machine, but laundry service offered by the host

the kitchen has everything you need for cooking meals

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

kitchen includes only very basic equipment

there was therefore a big temperature difference between the kitchen, where there was no radiator, and the

there is no washing machine in the cottage, but you cam arrange laundry with the housekeeper

also, it's a laundry in the house - so we were happy to use it

to top it all off, he was able to arrange for our laundry to be done the last full day we were there, even

would prefer a real oven over a microwave and a washing machine but there was an option of having laundry done

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

quiet, great for light sleepers :) the cottage itself is authentic, with cosy furniture and the kitchen is super

they are suitable for long stays as well, whether you are a group of friends or a family with kids

the grounds are beautiful, with plenty of cozy spots to relax, and the pool was always clean and never crowded

pool with fabulous

we absolutely loved the breakfast by berta and pool!

free easy parking also

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

i recommend it to anyone who values privacy, tasty cuisine, playing tennis and golf and wants to wake up with

nice surroundings, wonderful breakfast and food, great service

the spa and pool area, both indoor and outdoor, made our stay even more relaxing and memorable

food excellent both dinner and breakfast

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

there is a laundry room outside, a fireplace in the cottage to warm up on cold days, a kitchen

laundry facilities were excellent with everything provided

the upstairs bed is a huge king and is especially comfortable - free laundry - including a washer, dryer, and

use of the laundry was brilliant as the weather was wet and chilly and we got pretty muddy on some of our

wifi

there wasn't microwave oven. the fridge was freezed. very poor kitchen equipment.

beautiful garden, great view, excellent breakfast

breakfast was nice

the spacious spa was a plus

massages in the spa were excellent

wifi at best intermittent and then very weak. very poor phone signal.

the place is a bit far from the city center of funchal, it is accessible by a public bus or a shuttle bus

we enjoyed the beautiful garden, swimming pool, and a sauna

the restaurant is great for breakfast and dinner, and we loved the pool with this magnificient view

breakfast for 7 day stay is tasty (yummy banana break), but can be a bit monotonous

possibility to do my laundry in the bathroom wich is a plus as a hiker

room was amazing, had a balcony, kitchen, and was a large room in general

indoor pool was pretty cold and had no things to make it warmer

the breakfast options were good

weak wifi

good quiet bar and dining available if you want to stay in the hotel for the evening

hotel garden is beautiful and has good amount of parking spaces

wifi was not that good

coffee, cold water in the pool

the welcome glass of champagne at the bar was a lovely detail

the bed was good. the wifi too.

very good gym and spa facilities and the food was excellent

the hotel is in the hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a

nice addition is that all facilities like gym or spa are included (no extra charge)

outstanding breakfast, very kind staff, beautiful view. has free parking.

self-serve laundry available

we wished that your indoor swimming pool and jacuzzi were opened during our stay.

though children might find it a bit boring, as there are no facilities for them (other than the pool)

), i think it would be fun the bar options - i love madeira wine, but it was served only as an appetizer, it

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in

kitchenette not really more than a fridge and a coffee maker (we asked for the hot water kettle -

hard uncomfortable beds. kitchen is not well equipped

good wifi

morning breakfast is amazing

buffet dinner (the pool bar stops serving food early) there were some small maintenance details, which did not

great views from the terrace, nice location, big pool, bright new gym, tasty restaurant

beach cleanliness gym pool table pool

staff goes above and beyond and are super friendly, the heated indoor pool and gym were great at the end of a

polite staff, always smiling; the woman who cooked room service dinner for us was the delight of my day

staff on reception quite rude and even got accused of taking someone s laundry which they obviously lost ,,

the prices for laundry are insane, 20-30 euros for few clothes

on breakfast you could have whatever you desire

nice cocktails, even for our kids (virgin ones for them :-) nice sea view from balcony and during breakfast at

should be an on site shop in my opinion bar open after 10pm

the laundry service didn't work as expected

the rooms are super comfortable, wifi works perfectly and the staff is very friendly, even for high madeira

room service, offered a white ham & cheese sandwich (paid for

very clean, very friendly, awesome location, great access to the sea, great pool.

would have preferred at least 1 freshwater pool

wifi the fastest i have ever encountered

wifi connection can be improved

the rooms were wonderful with a little kitchen and lots of food available (you did have to pay)

the rooms have a kitchenette and there is a basket of supplies to get you started

modern, big sea view studio apartment with large bathroom and well equipped kitchen

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

great stuff and breakfast. clean room with nice view.

small kitchen which is big enough to prepare breakfast and a small dinner

quite central location between the big hotels, parking is sometimes a bit tricky at the street

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

bad wifi connaction

good wifi connection

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

wifi coverage. this was only available in the reception area.

used the laundry service as some things got dirty when we were hiking and there was nothing to complain

lovely breakfast apart from the coffee with stunning views both inside and outside.

gym could have been cleaner and better et

staff were very nice & breakfast was

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

slow wifi inside the room

the wifi isn't great

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

hotel in the center with lovely roof top bar and pool, the staff was excellent

couldn't get a late check out, i checked in at almost at 00:00 and i couldn't get a late check out it was a real

great ambiance, excellent service and breakfast, lovely pool area

hotel was beautiful and the pool and grounds too

kitchen in rooms has no sockets to plug in the electric kettle they provide

this was also topped off with the most incredible spa

wifi could be better

really good place, amazing and good staff, great breakfast.

superb wifi, one of the best i ve used in a hotel

the general vibe in the restaurant part and bar was

you can remove the mask around the pool , and obviously in the room and when at the bar

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

there was just a small window and it was above the laundry

laundry is offered for a price with a terrace to dry it on

wifi was terrible

our room was cleaned every day; wifi worked well

good service and helfull staff, very central. good wifi.

on the rooftops you can find a washing machines and place that you can do laundry as well as nice area to just

very friendly, even provided laundry and was very helpful.

was told laundry services were free of charge, but was charged 5 each time laundry services were needed

there is wifi, towels, toilet paper, a small tv and a self-catering kitchen - you can do it yourself

is not a complaint since i didn't cook, but more a heads up for those who do, the kitchen is rather poor equipped

laundry service was a bit expensive (46 euros for a small bag of clothes).

laundry service is a bit odd

breakfast is basic but does the job, the hotel has a restaurant where you can get more stuff

rooms are nice and clean, beds are comfortable, rooms with tv and wifi

gave us a kids fan, noisy and useless

didn t work at 4 pm, the bar too

location with parking, close to everything, great breakfast, attentive and helpful staff

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

nice room. swimming pool very good

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

beds a little too firm, limited breakfast buffet

reception friendliness, and help. good breakfast choice.

no wifi in 2024

no wifi/pool

wifi didn t work in the room.

no wifi in the room table and chairs in the balcony in the horrible condition

friendly staff, spacious room, nice breakfast and good location.

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

and a laundry room 4 mins away

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

wifi worked very well

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

emergency numbers, first aid kit, oven, kitchen utensils etc etc

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

location and clean studio with equipped kitchen if you wanted to cook something

had kitchen facilities and a small balcony

breakfast is rich and changing daily some fruits or way of making the eggs

there was a small kitchen

the spa area, only has a small pool, nothing else

nice indoor spa pool available for sole use by appointment

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

localisation laundry service good deal

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

good wifi

wifi wasn't working when i got there, so had to use an external mini router that they provided me,

our room was very clean; the beds were comfortable and the wifi worked perfectly

i have never asked but i think laundry room was next to mine as i could hear spinning and similar noises every

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

free parking (pre book) was a bonus but a little far away to be trundling cases along the cobbles

unfortunately we had to leave very early in the morning and we couldn t have a cooked breakfast, but they

perfect location and perfect breakfast ! the parking is also a good plus

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

they could send one up to the room, we were told they do not have any, and that we had to use the laundry service

there were laundry facilities but not right away and expensive when all you wanted to do was press a simple

staff, well apportioned rooms, delicious breakfast, great pool and roof terrace, good enough gym for a day or

the outside tables near the kitchen were very noisy.

wifi in the rooms did not work well, but it was possible to use the library for work and occasional

the breakfast is really basic, but good, and the pool has a wonderful view and perfect after one day of hike

hotel bar is also something to be recommended

parking spots are limited (3 or 4 cars maximum)

the wifi does not reach my room (as advertised), which is inconvenient

we used the laundry service after travelling around the island but thought it was extremely

we used the pool and it was very nice as well

was amazing, breakfast really good and bar snacks excellent

bar

the staff was really helpful and really good. the breakfast was soooo good

the lady showed us parking spots and where to do our laundry, super nice

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise,

inside they also have laundry machine and strings to dry your closes

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage

great place to stay. loves the kitchen and facilities. large room and bathroom

great roof terrace and pool, restaurant was amazing , breakfast was lovely

gym pool spa etc were all fantastic facilities

free parking

location is excellent; the facilities such as the rooftop pool, the spa, the gym are all superb; and the staff

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

the pool and gym were very handy and the concierge very useful

the pool is so quiet and relaxing, surrounded by those beautiful plants

5 acres of gorgeous gardens, pool and resident giant tortoise

the restaurant serves delicious food and the room service menu is also excellent

large pool was heated and cleaned daily

was slightly disappointed with the spa being so busy all the time but for the price it was really good so i can

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

very noisy whilst trying to sleep noise of people walking on corridors and live music from the bar coming up

room out of the wifi range!

very good wifi reception signal in some floors/areas of the hotel

room for a single occupant,, i expected a tiny place, but instead i was given an apartment with kitchen, diner

really loved our room - spacious, nicely decorated with little kitchenette and lots of space for clothes

good buffet breakfast, with a good choice of fruit, meats and hot food.

even though we didn't cook, we appreciated having the kitchen to prepare tea and snacks

the breakfast was also very good with a wide variety of options to choose from

room, breakfast and swimming pool were great

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

they also have parking

free parking

comfortable beds, heated swimming pool, fluffy robes and exceptional food, breakfast and dinner

doesn't have laundry facility all days

there is no laundry service - i washed my clothes in the room and it took literally 3 days for them to dry -

close to golf and horse riding center

don't have double beds (only twin beds put next to each other) , and the prices at the bar and meals are a bit

tasty and generous breakfast buffet

localization, late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

little hotel,amazing staff,great breakfast cater for all-health fanatics ,fry up addicts, best mini portuguese

also, just a small niggle that the hotel wifi wouldn t stretch out onto the balcony

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

wifi is super fast

everything very clean, with everything you need for a short/long stay with really good wifi

surrounding the house - self-check-in available, house keys are in a locker - accessible by car, parking right

the kitchen could have slightly more equipment

also kitchen could be better equiped - especially because cooking ware is worn out

we stayed there were some local power network issues, there was no hot water initially and no wifi

things were given to laundry for cleaning, but white shirts became yellowish

location near enough to the town center and with on-premises parking

decor, facilities, restaurant, pools and spa

were on the 10th floor, underneath the restaurant and kitchen and it was very noisy between 11 and 1 am whilst

beds round the pool are quality, and the gym had great facilities

i wish there was some place dedicated to small kids, even some board games in a game room would be nice

loved that the parking was for free and that we got a free room upgrade

with a balcony, the view from the hotel is amazing, the cosy spa, the delirious food, we had 3 x breakfast and

the indoor swimming pool was a bit cold to our taste

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

room service was friendly and flexible (we were traveling with a toddler)

first day breakfast was served on the veranda overlooking the ocean

nice architecture, lovely breakfast with a view of sunrise and the marina

the breakfast is superb, the pool is amazing, the pool bar staff are fantastic.

wifi speed is terrible slow and signals don't reach bedside

stuff nice breakfast really good position of hotel bed fantastic/comfortable mattress laundry excellent garden

some amenities should be available like iron in the room and laundry.

the breakfast was simple but good, with fresh local food

customer service, poor room service, no minibar, broken phone, non-working safe, poor shower, ice cold indoor

the outdoor terrace was elegant and the 3- level pool was absolutely wonderful and elegant

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs

great breakfast, location was great, pool area and gym was excellent.

perfect for a family with small kids

i don t understand why the spa is cost extra for guests?

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs

unexpected small charges such as tea in room not free and forced laundry service for pressing as iron and

although there apparently was a list of cost we decided not to check before asking for laundry service

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

lovely traditional setting with access to pool and sea at penha mar

views,great facilities,excellent choice of breakfast,clean,quiet and beautiful gardens and pool, close to town

far the biggest issue was the cleanliness of laundry

i ordered a laundry service on the telephone

next day or any day the reception is populated with almost kids just from school , never any goodday or hello

not enough umbrellas round pool, very cramped at breakfast

no facility for kids, like a playground

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

one thing that needs major upgrade is the gym. all equipment are run down and in bad shape

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace

piano bar nice for a drink

everything (apart from gym) is on the top level

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace

one day none of our dirty towels, garbage or laundry wasn't picked up and the staff was indifferent when i

3 although our room was spacious and basically clean there was dirty laundry from the previous guests in the

the whole experience. loved the pool by the ocean.

e company they work with was wonderful and sent over a kindergarten teacher who has two kids herself - our boy

pool rules should be reversed

gym facilities were a little basic and could be impoved with a few other pieces of equipment such

difficult parking

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice

rooms and both times i had to accept that there are no power outlets near the bed and the wifi is really poor

free parking breakfast was very good, staff was super friendly

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

breakfast was very good

there wasn't any room service for ice etc

location breakfast

beds and umbrellas could be in better conditions as well as chairs in the balkony no wifi in the rooms old

additionally the breakfast had plenty of options

poor cleaning and room service: we had room service lunch one day, and they forgot to

heated outdoor pool. pool bar closed

there was also table tennis, which our kids really enjoyed

did find the breakfast selection not that good either

delicious breakfast with very good selection

spa was fantastic, expensive but good value

the two large pools, along with the highly unique natural ocean pool, are an excellent way to relax in between

the room is cleaned every morning in addition the room service pass by late in the afternoon

piano and singer in cocktail bar in evening great

cost of laundry has high. otherwise could find no fault.

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my

not so many little kids so our 4 year olds were up to mischief- carlos and his wife were lovely and entertaining

the small kitchen would have been more utilized during cooler weather

pools and gym/spa facilities superb

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

the view from the suite, infinity pool and dining areas is absolutely incredible (and worth the higher price

the infinity pool is amazing

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

superb breakfast. fabulous suite and the view was heavenly

need to wait for your airport test on arrival covid results because they don’t charge extra for room service

a relaxing place in the garden and poolside, sea pool amazing also as relaxing place, kitchen and bar with

the kids loved the heated pool and as other reviews stated, there really wasn’t any noise from the

we rented a car and enjoyed ample and secure parking

the sea pool was amazing. the breakfast is really nice too. the staff were efficient and kind.

next to the laundry room (think washing machines which are on day and night) and b

facility with nice, large pool and pool area

i used the pool and gym and both were excellent

adults only garden deluxe room , modern and comfortable plenty of sun beds good choice at breakfast

breakfast buffet had a lot of choices

fridge didn t keep drinks cold, expensive laundry service and internal phone wasn t

pools very cold even indoor pool

it’s a great place for kids, they aren’t limited in what they can access and are made to feel extremely

well i cant say its actual gym, super small - no equipment, wifi no comments

our son (18mo) enjoyed the kids playrooms

good breakfast with an amazing view from the balcony

time, clean room, comfortable beds and pillows, clean white linens and towels, tasty and varied breakfast,

wifi good

wifi and a nice view from our room

the location was great with free parking

i was charged for laundry although i didn't use that service, i emailed client service and

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and

the breakfast was marvellous

the gym was also great and liked the sea diving experience

laundry wash prices were high

bar by the pool

would have liked a bar on a night time looking out over the view

wonderful staff, breakfast was amazing, great location. the shuttle downtown was perfect

very good and tasty breakfast

there is not really a laundry service, as it is more recommended to use a laundry nearby

there were no pool towels available as they hadn t come back from the laundry

was a lovely room with good kitchen facilities including microwave, fridge, kettle and 2 electric rings

great pool and

lovely pools

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

swimming pool was a little too cool for me.

good breakfast!

the gym was very poor i didn t bother using it

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

apparently a laundry delivery issue

was at the end of the corridor just by the domestic room where they kept passing through with the laundry service

spa being open

gym is poor as well, equipment needs refurbishment

taking half an hour to order a drink in the bar area

wifi in the evening and evening hours was slow

the gym was in bad repair so would have liked that to have been better

spa extra money and needed booking! lifts small. tv didn't speak any english.

both pools were good, the gym was very basic, but ok and the hotel parking was adequate

lovely pool & garden area and outside bar

very expensive laundry services

to ask blue towels twice before we get them - they didn t have enough of them, was waiting for laundry to

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

plus the bar and all the sun loungers are great for the sunny days

excellent room service

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

room, clean laundry and towels

when my partner asked for information on laundry service he was directed to the info card in our hotel

buffet breakfast, room with sea view and free parking, 20min s walk to funchal center sea port, we ve

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

location was good, near shops, restaurants, laundry mat and 3 mini grocery stores

gym closes earlier that expected especially that i ve turn late after my trip around the island

the gym area

loved the very convenient location and rooftop with pool, perfect to chill before or after a day of

- i don t know - similar to penthouse seaview, featuring huge window and terrace with ocean and pool view

we had no wifi in the hotel for at least two and a half days, which was also a bummer

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

also, the kitchenette could use an upgrade

breakfast was superb, huge choice and beautiful views over the ocean

plenty choice with breakfast and room service was good

the room service was everyday which was very nice

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

located, great sea views, wonderful breakfast, helpful staff

good wifi

they accommodated my early check in. very much appreciated.

was renovated, all new and extra clean and fresh, balcony with view on the ocean, own kitchen with all equipment

we didn't have any problems with parking during our stay for 4 days

about 20 free parking spaces first come first served

everything was extremly wonderfull room pool people food we willsurley come again

room, basic furniture, sofa bed and one small extra bed for kids, quite old fashioned but useful, kitchen equipped

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up

the hotel has great pools, buffet breakfast and also spa facilities

had two interconnecting rooms (for us and the kids) directly above the bar where concerts were held daily

room service staff very friendly

due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza,

and kept calling to follow up so i attended all my events in rumpled clothes embarrassed and no laundry service

does not work as other customers just help themselves in the laundry storage room which was open

location, near the ocean and close to restaurants and shopping area; spacious rooms, very good breakfast, friendly

bed, breakfast, gym, staff very profesional

the outdoor pool area and bar was a great place to relax

laundry service was patchy

no kids making noise

the stone floor close to the swimming pool was super slippery

poor wifi signal.

those outside the sports bar were much more comfortable for us

the laundry service they offer means you can t just borrow an iron to do it yourself.

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

comfortable rooms. good heating indoor and an outdoor pool and gymn. excellent breakfast.

good food. very nice spa facilities. great place.

wifi was good also (fast enough - i had to reconnect a couple of times but usually quite stable)

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

location, very friendly staff ( nothing is a problem), warm pool water, great choice of food at breakfast time

location, very friendly staff ( nothing is a problem), warm pool water, great choice of food at breakfast time

the hotel wifi was excellent, and the breakfast was very good

the hotel gym could be upgraded a bit. besides that everything was great.

laundry service was awful

laundry service at super speed!

breakfast coffee

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

restaurants where not as cosy as the nice bar and teras

for example: - we wanted to order room service, nothing was available during our stay

the spa services not being available

the breakfast buffet was excellent with many options every morning and the rooms were well

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

the pool was quite nice and we were told that the new glass visors are a new addition and it makes all

breakfast, fantastic see view from the terras and our room

roof terrace for breakfast, we enjoyed the variety of food of the breakfast, we love the swimming pool

the hotel rooms are a good size for a city hotel and the little pool/sunbed area was very pleasant to sit in

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout

rich and delicious breakfast

friendly, smiling personal, spacious room, personally cooked breakfast (porridge, honey pancakes, etc

it was lovely packet in the kitchen, there was even a thermos with hot coffee when we came home late at night

quite and large room with kitchen

no wifi in the room

laundry was cheap enough and delivered promptly back to us the following morning

laundry service

very clean and nice staff. swimming pools are very goods. kids loved it.

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

good wifi

walk to funchal city center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or

not that it was required, but the pool's appearance is a bit

if you're renting a car (which is highly recommended in maderia) then free parking is a big plus and it's easy

room we stayed in was located at the second flor and there was no wifi in the room, only in public areas, we

the price, cleanliness, hospitality, parking on property and good breakfast

- they say they have kids club, but when we arrived found out it was only in summer

and the pool bar was excellent :-) underground parking free of charge

a very nice hotel, well maintained. offers all the needs for a group of few families with kids.

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were

breakfast was tasty, varied, and made with fresh products

the laundry service is quickly and very good

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

the gym could be slightly more modern with a sound system that you can connect your phone too, however

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

nice view to the sea, big apartment with kitchen, bus station in front of the hotel

good coffee shops, hair dresser, laundry, pharmacy in the close neighborhood

food a little repetitive. room a bit dated and the water in the pool very cold.

kids club was very entertaining

the ukrainian girl called mala i think superb at aqua gym etc

the indoor pool is very small maybe 30 m2 i was thinking is a proper pool not a kids pool and the dimension i

the pool area was spotless.

well maintained swimming pool

breakfast freshly made and delicious

small bar dispatched spirits and cocktails

swimming pool very nice, in case it is crowded or full of children you can always go to the ocean just

have a laundry service but they don't have an iron as in some hotels there's an iron in case someone

i wanted to have some laundry done, and instead of charging per kilo they charge per item and it came out to

laundry service is kind of a joke

i only hoped to have a tv with wifi so that i could watch a movie on disney+, but that was okay

wifi only in the lobby

smell of laundry detergent on bed sheet. pillows didn't smell which saved my sleep.

she was incredibly welcoming and went out of her way to assist us in finding laundry facilities, parking, and

negative, just improvement for the owners wifi is in your room, you should have the option to select the room

10 euro taxi ride takes about 15 minutes from the airport to get there, really clean and a great breakfast to

the wifi is excellent (15 - 20mb/s download) and i was able to hold video conference calls with ease

wooden floor, simple furniture but functional, including a desk, a spacious wardrobe, good wifi, fridge,

wifi did not work at our room, i missed eggs at breakfast, but given the price, the breakfast was

kind & helpful staff, room was furnished with traditional furniture, very comfortable bed, good wifi

early flight so the hotel ordered my taxi the day before and provided me with a wonderful cold breakfast to take

the location was perfect - in the centre and provided great free breakfast.