it's a great choice if you have pets and kids

it's a great choice if you have pets and kids

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

breakfast, i would prefer more variety on the food and with formal dishes

everything was perfect from hotel staff and service to breakfast to amenities.

stayed there with my wife and kids and they loved the heated pool

the door, i had to go back and ask for another or get it activated, then the voucher with the wifi password was

everything was very clean from the inside to the parking lot

laundry had to be returned the same day but was not

the breakfast is good, we enjoyed the outdoor patio. decent gym and comfortable beds

there's a gym on 3rd floor

excellent location with free parking. breakfast option exceeded our expectations.

wish they had a pool but not a big deal

every days same breakfast

simple breakfast and not very kind for breakfast staff

very clean. good breakfast. kind and friendly staff.

good location. free parking and many places to eat.

wonderful staff and exceptionally fine breakfast.

great breakfast and access to restaurants

breakfast, buffe included

breakfast was provided with a fair number of selections (not the usual crappy breakfast in the usa)

breakfast was okay and the gym was not that great.

breakfast is very good. environment is really nice.

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

room service took an excessive time

wifi signal in our room

like the shuttle, we used it to go to the bus

good sleep, breakfast much better than past years

ample selection at the breakfast buffet

the access to the parking to slow attention from the staff

advertisement says there is a shuttle

the curtain rail was broken so it didn't work, although the window faced the pool and probably i would have

we had indoor parking two very comfortable probably brand new beds, hot water breakfast.

no safe parking all parking out on the street on a super busy area!

poor wifi, old and in need of a renovation

did not swim in the pool

the water in the pool was cold

pool, internet, tv, gym, rooms, breakfast buffets and location.

room was on the fourth structure all the way back by the pool and around 5am i could here engine running of big

i had a lot of problems with the wifi

extremely slow wifi, empty kitchen, loudy fridge.

wifi and bed too small

pool sun facilities

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the

the rooms were very clean and the room service was amazing

pool was bigger than i though

wifi was not reliable, poor signal most days in my room

it hasn't pool and the service is very expensive (holiday inn) 400 pesos -3 hrs ... wt...

i like the price and that it is pet friendly

we specifically selected this location because it is pet- friendly (we have a small 5lb

gym

even boiling hot water for my tea (instant coffee also provided)- at 6

friendly staff, large rooms, nice pool and gardens, good wifi connection

the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool

only complaint i would have and it is trivial, the beds on the pool view side are a little

location, the swimming pool and the breakfast included in the rate

loved the staff, the pool, the food, and the whole vibe of the hotel. just beautiful!

we needed to get some laundry done and it was rather expensive

towells and sheets were very hard need to have a water softener in tbeir laundry facility

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

the street is the majestic casino - the kids in the hotel pool and my wife and me at

the parking space is limited in the facilities

entrance to parking lot is not clearly announced and it's easy to miss

shared parking with another hotel not enough space. some sockets didn't work.

nice modern comfortable property. good gym. good breakfast. good bedroom and shower

are building a parking lot

the breakfast was unexpected and delicious

as point of observation need more parking spaces

restaurant wasn't open at the times stated when we arrived, called for room service during it's hours and were

decent breakfast while watching hummingbirds

yummy breakfast we enjoyed eating on the patio overlooking the garden

assumed breakfast was going to be continental breakfast but it was mexican breakfast, to which i'm not used

no cleaning for two days, and the breakfast no egg, sausage for breakfast

breakfast was good

eakfast &

i couldn t get the staff to help me with simple tasks like calling a taxi or helping me with a room service

i loved the staff, the gym availability, and how close it was to shopping.

nice breakfast, good room service and nice meeting room.

clean, comfortable, included breakfast was top

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

wifi didn't work in my room and pillows were quite old and lumpy

room was big and well kept, a mini kitchen that helps with longer stays

the wifi really sucked. to the point it was quite frustrating to organise things.

too small and the parking lot because the door to access the parking was closed all the time and you have to go

is great, walking distance to the shopping center nearby so close to stores, restaurants, and laundry place

very nice staff, very clean, great location, very good wifi, complete facilities, big room

and if you bring a car and there is no space for it in the parking lot, you can leave it on the street

to king bed, the rooms are big, shower is very hot, a/c keeps room perfect when needed, pool looked amazing and

not enough parking was a little inconvenient, but staff took care of it and our car was secure.

room service was very fast and the food was

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

gym is just 4 cardio machines in a super tiny space that would be really hard to use

the wifi was very slow sometimes

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the

had some trouble with wifi reaching my room

that it was raining ud83cudf27 and couldn't enjoy the pool.

the pool wasn t clean or ready to use

the pool was not clean, the ac was making so much noise and even though i set it to 18 degree, it

is no elevator from the parking to the main lobby so once must leave their belongings at the lobby

good location parking breakfast included

the food in the breakfast was not warm or the best.

more fruit at breakfast

that they serve breakfast different no the same marla every day to very the food

they have four shuttle cars on the property that can take you into town or to the airport for a

shuttle was on time and did a a great job getting us to the airport

the location is great because is close to the airport, they also have a free shuttle

breakfast was gone at 8:30 am

room service was excellent

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

that you don t have a laundry at the facility.

staff are great, room was comfortable, pool is nice, gym is clean, restaurant a bit pricey but good

room, restaurant, breakfast choices

gym has no weights, and the breakfast was quite chaotic (!)

hotel in general, close to airport, goof parking, and decent location (not scary), next to a couple of restaurants

value for cost. location to airport. restaurants in parking lot. staff were nice.

breakfast, option for room service with denny's is great, chili's and denny's are the only easily available food

a schacuzzi would have been nice as pool water was cold

having restaurants in your same property/parking lot is awesome

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

kids were super excited about swimming in the pool, though the deep end is deep enough that younger

kids were super excited about swimming in the pool, though the deep end is deep enough that younger

it smells bad in parking lot

the free shuttle from the airport worked out excellent and was the main reason we picked this hotel

room service couldn t understand me and hung up on me

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

very close to the airport, free shuttle to the airport.

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

and door handle were coming off the door to my room and the room opened directly towards the parking lot

good parking and good safety factor

the staff is rude, wifi signal is terrible

breakfast was great

was going to a concert with my friends and the location was very convenient, and breakfast was very good

them to clean my room twice they didn't bring the towels in the bathroom ,the room was small, the gym was

breakfast, juices, mexican buffet, fruits, coffee

the breakfast is amazing, together with the staff they are always alert and ready to help.

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

air conditioning a bit loud but manageable. wifi a bit weak in room.

pool was closed and no mention of it

the service laundry it was very expensive

cold water at pool

the price was affordable. the location was good. the pool area was the best feature.

safe underground protected parking. nice cozy restaurant. nice pool. great rooms.

btway the charge me extra because i want more cheese in my room service pasta lol

location, staff, strong wifi and comfortable

location; good wifi

plenty of great amenities. good kitchen and gym. clean comfortable room.

close to the expo, good wifi.

you can upgrade the gym

gym equipment wasn t all functional

very slow wifi. problem of english speaking with staff

they were understanding about early check in and had a room ready.

by the pool are excellent, worth the money

the pool was clean, the restaurant and food were superb, the beds were comfortable, the bathrooms were

i liked the gym and breakfast as well

wifi, cleanliness, cozy rooms, price, staff

great pool area

very affordable, good access and location, great parking and clean.

was no wifi service, although they promote there is

the parking in basement

the parking lot is great too

wifi is really slow in the rooms

treadmills at the gym need upgrade , i had a water shortage during my 3rd night in my room no cold water

room service staff were really nice and attentive

very friendly staff, super accommodating, room service was very quick and great taste.

advertised having a spa when booking, which they did not have

sized gym with reasonable amount of equipment for workout, staff were incredibly helpful and

gym / spa

always like it when there is a good and nice bar in the hotel to unwind after work

free wifi, close to business contacts, very good gym. nice staff.

enjoyed the full gym and warm pool and lounge area

room included breakfast, yet, i had to sign a bill at the end of the breakfast, meaning the waiters are expecting

i didn't have breakfast, i checked out early.

the breakfast finishes way too early (around 10:45)

breakfast could improve the main food( eggs), and as some other side ( guarnicion)

breakfast was good close to expo entrance oxxo grocery store very close

location, parking, lot of natural light in the room

gave a shirt worth of 150 euro to the laundry the day before i departed

problems with the light, the bathroom, the towels, the gym, the parking

room service could have been a little better

very old elevators, the gym was not functional, i had to request to turn in the power to get ac

very good wifi, easy to work

the internet was very slow. room was kinda hot. breakfast dishes were dirty..

clean,comfortable hotel and a great value. good breakfast with lots of variety.

price for the night and even better that an excellent breakfast was included

good breakfast, good location

need to make the beds a little bit stiffer and improve a little bit more the breakfast and enhance the channels

small area for parking, many spaces but no place to maneuver

the place is simple, but very clean, bed was comfortable and private parking available

a simple, clean or hassle hotel, close to public transportation and sorts, plenty of gated parking

wifi connection was poor, rooms can be noisy, could be cleaner, toilet wasn t working too well

the remote control didn t work the wifi password didn t work there was mold visible on the ceiling of the

have an area to do laundry

good location. there are good restaurants nearby it is a quiet area hotel shuttle service

wifi code never worked. tv cable malfunction. poor breakfast quality.

breakfast was delicious

for exit to lazaro cardenas (chapala, tonala, tlaquepaque etc)- staff was kind and helpful safe parking

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

desk staff, manager, phone didn t work, no room service menus, no water pressure, no hot water, no soap in

bed is comfortable, the breakfast is good, nice gym, laundry service for longer stays, bilingual

the reservations came with free americano breakfast

very nice decor, great complementary breakfast and overall very good customer service

no wifi

you could hear the bar music next door.

wifi, the staff was nice and tried to give me another network but did not work

no bar or restaurant

slow wifi

little kitchenette and the laundry room if needed is a plus

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

don t have enough things for the soccer kids and family to do the pool wasn t big to hold 18 kids or swim

kitchen in the room

value for money, huge parking lot, room very clean. good location

ample parking lot

the parking lot is also great, the location is not that bad when driving a car, definitely not for

wifi was good

breakfast buffet was good.

very clean, good breakfast.

breakfast was decent considering i went during covid so many was limited

breakfast was a nice treat and included in my deal

wifi connection is very poor and not effective / other clients super noisy in the corridors in the

got up late and missed breakfast but we are very happy with this hotel

breakfast was not so good.

the hotel is noisy, the hotel is dirty the wifi is very bad they do not have irons in the rooms

breakfast is not inclusive, i mean, they need to organize dishes for vegetarians

breakfast is bad

there's even a laundry 3 houses away

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

living room (couch, coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate

we only think that the kitchen and plates, cutlery etc could be refreshed, but hopefully in the next few years

think it was a bit too old, kitchen was not clean and shower water was a bit too cold

elevator a bit slow. there is no laundry service although advertised otherwise.

only thing missing its a laundry room

excellent breakfast, prompt service. easy to communicate with staff.

food available for room service was mediocre, at best

breakfast-buffet already included on room rate lack of valet parking (parking is always open) no external noise

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

has it's own underground parking lot with convenient elevator access

also another issue mentioned by my father, who is 80, was the lack of a handle bar in the spacious walk-in

have spa open, more food choices, wine available, better guest service

- the front desk helped to set up an appointment with the spa and called our room to let us know when they were

there are many good things to tell about this place: delicious breakfast, great location, and really nice rooms

additionally, the breakfast buffet is available only on weekends, which was quite inconvenient for

small stuffy room. terrible wifi.

clean, wifi working, hot water, tv, all good. very tasty buffet breakfast and kind staff.

the valet service for your car is great, they have a secure parking option

the parking was half a block and every time you need to print a ticket

the unsafe location and off site parking

terrible wifi

parking and big rooms

mal wifi

location, excellent parking, and onsite restaurant for breakfast and dinner

everything was good except the wifi and location.

prices for laundry ud83eudd72

called for laundry pick up and and no one came for a day so i gave up and asked for a 3rd time the next day

is well worth it, pool bar and area excellent, lobby bar in the evenings great

the rooms are exceptionally clean, the shower is great and my husband loved the room service menu (he is not

spa my husband and i booked for 2 relaxing massages that were mediocre at best along with the steam

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast was excellent

the breakfast was fantastic

breakfast overpriced

breakfast and location are both very good.

fact that they have security cameras all over the property, they had an inside parking space, they have nice

very nice place, nice staff parking

wifi was awful, if you are on a business trip, the wifi will kill you.

know the air conditioner wasn't working and my kids couldn't sleep because it was so hot

my kids were tired and we have no place to stay

have your drinks or snacks before you get to the hotel unless you use room service

we stayed 4 nights (family with 2 kids) and constantly had to run after towels; at arrival it took us 3 phone

disco bar closed and most other services, but due to the corona virus.

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

good location, safe, nice breakfast, decent gym comfortable.

free parking

location and the breakfast was very good

breakfast was kinda cluttered with lines and people having to wait because there was not enough

the breakfast

the wifi was pathetic and never worked in our room.

the wifi wasn't working properly always.

the parking lot is around the corner and very secure

don t have wifi but still write they do

location. free parking. very reasonable for price.

the parking is right next to the window

i booked i looked for someplace with breakfast included

the carpet of the room a little dirty, so the windows to the pool

awesome breakfast and great service, the staff was excellent

pool area is not well preserved, water is cold. rooms look aged and need renovations

we were going to order room service

very nice staff. bed comfortable. room pretty clean. bonita restaurant good. room service fast.

breakfast was great, the chilaquiles were the best

the free breakfast was nice mixture

good breakfast included, and free valet parking

only negative was slow/weak wifi connection.

the price, service, location and the gym

staff was very friendly. easy parking.

the parking, as you should wait for someone to open the doors.

wifi cuts off alot on the 4 floor close to restaurant side

would be better to have more options to the breakfast, and better quality of wifi

friendly staff, and safe secure parking for our harley s