they charged me a laundry service two days after i checked out....

just the problem with tv and wifi

great breakfast !!! great location !!!

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

also gym had the multi machine being repaired and this was not

easy access to parking lot and entrance

the breakfast area, they didn't let you know which food was for free, they told me when i already have

of breakfast was good but not explained as to how to use very well

no swimming pool nor gym. no restaurant

pool was close no breakfast price for room was alittle to much asked for king bed was given a

the location was good. the room spacious and clean. parking lot and swimming pool available.

extremely bad smell room old plumbing swimming pool dirty air fan on toilet super noisy broken

was excellent, breakfast was good, with limitted options

breakfast buffet was tasty and well prepared

had parking

great customer service, facilities and location. i really like their breakfast buffet.

room service was quick

staff was outstanding. breakfast was delicious

also the room service was great and for a really good price, and the fact that they let you check in before

staff is slow - check-out, getting laundry took way too much

this time we elected breakfast and it was very good also

breakfast

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

breakfast and fast wifi

security you had on duty on the night of the 14 was veryvery rude, and i also was charge for my laundry

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged

the parking is a little tight.

the parking space

is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable

we were not given any wifi

the location the free parking.

wifi is slow

wifi speed is little bit slow

parking

didnt like the fact that the parking lot was full of cars from another company and that they give you tickets

great location...clean facility. the food was great...kids had an awesome time..

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies

gym equipment n pool was dirty, n no heated pool either

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two

breakfast and comfortable beds

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area

gym was quite small, with few equipment

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

the highlight was definitely the breakfast it was incredibly generous and included steak and other items you

location, service, and breakfast

the breakfast in the mornig..good food

breakfast is delicious , the location is close to everything , is clean and the parking is always safe, and the

breakfast!!

continental breakfast, coffee was horrible it seemed like they added the whole can of coffee to brew

parking could be more secure but they were doing some renovations at the moment

have an excellent service, they have a computer's room if you need one, a great heated pool, and the room is

indoor pool and the cleanliness of the rooms

gym and pool are always very clean

the fitness machinery in the gym does not work well.

clean and comfortable rooms. nice bathrooms. easy check in. safe parking.

spacious rooms, free wifi, free breakfast, friendly staff

no wifi in the room no english speaking no device for heating water no resturant around

the pool was not clean

it was in a peaceful location and there wasn t any trash blowing in the parking lot

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

breakfast quality was good

the rooms on the homewood side have kitchenettes and feel a bit nicer

as son i exited my car the security was asking if i really needed to park on a handicap parking space

poor shuttle bus service not 24/7

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

breakfast was good

great location and breakfast

complimentary shuttle services which is a great bonus for non spanish speaking travelers

friendly staff, good breakfast, nice and clean

awesome staff. free airport shuttle.

pool (reason we booked this hotel) not available.

the swimming pool

great breakfast

no room service 24 hrs, no iron or iron table, no coffee supplies.

cleanliness & good breakfast

breakfast

the breakfast selection was great and delicious

the breakfast eggs were to dry no flavor, i was expecting a variety like bacon and eggs, waffles,

breakfast was very simple and not very good. the location is awful.

breakfast staff were very friendly

lack of signs indicating stairs in the parking lot

gym , swimming pool and location

room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace

renovated property, clean and modern with onsite parking.

parking button was not working and my husband got shocked when he pushed it but they fixed it right

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for

no power for several hours parking flooded

staff courtesy and assistance, parking and security, room service.

breakfast was great, location was also good.

room is not clean sofa couch had dog pee markings sheets were ripped pillows were uncomfortable wifi didn't work

good location, private parking, free wifi, good breakfast buffet. some restaurants at one block.

- parking: i arrived thursday evening and was told there was no more parking available because they

also the pool and gym (the whole 5th floor) is disgusting (planned to use them but we did not)

no restaurant or pool, it was all being remodeled.

the gym and fitness area needs some maintenance that correspond to a hotel of this category.

not working, no hot water in the shower, the sofa was broken, strong smells in the restroom, poor wifi

is only a few parking spots, but they're inside a garage, so that's a good thing we were lucky to get one, and

location breafast was good nice pool

water in the pool was freezing

location, good parking lot, nice pool, great atmosphere

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

old beds but good free breakfast

come here if you want wifi

area of the hotel, the wifi connection is really poor

the location was nice and the entrance of the hotel was nice. the parking was safe and gated.

breakfast included was not worth the price and the bathrooms were not accommodating

bed bugs, we had to shorten out stay and wasted a lot of time and money for laundry!! beware

wifi was very bad

wifi big room good room service

the continental breakfast was only fruit, juice and coffee

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

didn t like the parking

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

nothing work, nos did the laundry or the box

the breakfast was the standard continental and very good.

te facilities are pretty old , there were not enough blankets, the included continental breakfast it

great staff clean room simple breakfast

the breakfast was not that good, it was just okay

the wifi was really fast - i actually regret not checking it - but that gives you enough

i'm not too sure about the parking rules since i don't own a car in mexico, but the first floor looks like a

wifi was not working in the

zone , so it is very busy and not that clean, there is also homeless living outside at nights wifi is not stable

everything .good price. excellent management. good breakfast i love everything

breakfast and no wifi in the room.

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy

wifi was really slow

breakfast was delicious but could use some protein options like egg, because it was only

laundry service was not available too during my

breakfast and service availability no laundry rooms was available nor the food was

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service

wifi did not work at all even though i had to work

bed was comfortable, a/c and wifi worked great, close to bus terminal.

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

breakfast is very poor, they offered one piece of bread and one (yes, only one) cup of coffee

breakfast was poor, that is not a breakfast

breakfast is basically a french toast, coffee/juice and yogurt for the included breakfast rate

it would have been nice to have a full breakfast. and coffee and teas in the lobby

breakfast included was more of cortesy coffe for two hours

laundry service

the laundry service

the room was clean and the beds comfortable. breakfast was sooo good

the gym was out of limits as they had it closed and the disappointing fact is the internet had a

convenient, good breakfast

despite the listing there is no laundry service at the hotel

wifi condition is terrible

any light in the room wifi didn t work, unfriendly staff, hardly any water from the shower

the wifi did not work, the bathrooms were dated and did not flush without pulling the valve, two had

the wifi is really good and i can't wait to book here in 3 weeks

the wifi was very good when working (90% of my time there in 3

room too cold for me. no way to control temperature. wifi very poor.

wifi wasn't working this day, and the cleaning woman didn't know anything about the internet, so i

also, they were building the new parking lot all night outside our window, we didn't manage to get any

noise from multi-level parking lot just outside my window. ask for another side rooms.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

parking lot is sufficient

hotel felt worn my room had view to a multiple level parking lot it was noisy (restaurat extractors) the stars

wonderful restaurant including room service

bar person struggled to keep up serving our group and another group and it took at least 20 minutes

smallish leisure pool, nice gym, good restaurant that s open 24 hours

it had a 24hr restaurant and a pool and gym great service from staff

pool got loud from all the kids

the poor breakfast.

was good except or access to gym if buffet because of covid-19

and didn't get to the restaurant, but i noticed the morning i was leaving that it had a $5 usd breakfast buffet

the parking was too crowded, making very difficult to find a good spot for regular size vehicles

excellent customer service andi liked the gym and swimming pool

breakfast portions where poor, the breakfast dishes where not good tasting, and the room that they

breakfast service was great. sad to say ,but no towels and the hotel lost my reservations.

breakfast was minimal just a little eggs and beans with no juice or anything offered for our two

wifi is good,and hot water

didn't have breakfast, too late for me

staff were unable to help me with simple requests (tourist information, laundry services)

my laundry ticket was changed and they tried to charge me more than the price of dry cleaning a formal

girls at the starbucks bar are rude they need a little more training

the breakfast buffet had a different prices without prior notice.

location, breakfast, big room, good tv amazing view

kitchen counter was very marked and roughed up

no problem with the parking, enough space

no wifi, thermostat

kitchen facilities poor

wifi was present but immediately after connecting it would disconnect and disappear on all my

the location, the bar and the history of the hotel

wifi

24/7 room service food & drink selection

meals room service ends up early every day

the wifi stopped working over night, and they were unable to solve the issue

the wifi was very weak and the elevators weren't working all the time

the beds were comfortable, the room was spacious, the wifi was working well

it s a nice hotel, but the wifi is really slow.

parking is very uncomfortable

and the wifi didnt work properly it disconnected continually

need to improve room service, no tv remote control, towels and coffe in room.

the worst, i ordered the laundry service for two white social shirts, they brought me yellow shirts

the swimming pool

the swimming pool is small and is being shared with another hotel.

the wifi was very slow. i couldn't do my work.

pool was being refurbished, i wish they had mentioned something before as that was the one feature

breakfast everywhere have sausage and scramble eggs, here not, you need to pay for an omelet or

egg was not part of free breakfast. you have to order it and pay for it.

few minor details, the pillows are worned out, there is no direct entrance from the underground parking to the

breakfast was good, staff members helped you out with it.

included breakfast is a bit limited, different to what you can find in other continental breakfast in other

location was great, we didn't try out the breakfast but we hear it's very good

it has a great indoor swimming pool with templated water which is awesome and there is plenty of underground

and we were not forced to wear a mask at all in the entire hotel except when we went to breakfast

gym food

30 minutes line to do the check in lifts super slow there was no space in the parking

what i am missing is the bar yall use too have in the rooms

didn't care for the breakfast served

the breakfast can be eggs

location was perfect and the staff were friendly but the best part is that you can ask for a late check out even

the reception and breakfast areas were nice. it was a nice surprise to find a safe in the room.

shocking breakfast , no tea , orange juice dispenser not working

food , not very helpful girl at breakfast .

the breakfast

the breakfast is not good, and the area wasn t clean

could not be controlled from the room, had to seek hk help the laundry service is sloppy

laundry is delivered in the evening of the same day (very convenient)

they said they'll give me complimentary laundry but charged

additionally, i did laundry service and apart from being extremelly expensive they lost some of my clothing

had to walk 10 levels, with my luggage as the room service was slow

confortable, clean, modern, pet friendly and great food! excellent breakfast!

they don't have an elevator to go to the underground parking space

pool was closed and the gym is very smelly

breakfast was very nice and had a large variety to it, the pool and gym were nice, and the bed was comfortable

they also have breakfast included

next day, i wake up to loud noises from upstairs, it sounded like the laundry room, then i hear dripping noises

i liked the location, bar hours and the restaurant

service at the pool was quite poor and took a long time to arrive and charged us 2 extra beers that we didnt

room attendants were rude and room service was horrible

good gym and pool

we also used the hotel s laundry service, but our clothes were returned only partially dried, forcing us to

they charged us 60 dollars for laundry. racism

the breakfast buffet was just as amazing with a wide selection of options for various preferences

bad wifi.

one idea to improve the nice pool

the free laundry

the staff, the cleanliness, the hospitality, the breakfast, the other guests

delicious breakfast. loved the chilaquiles!

hotel has a good breakfast and location is perfect

the breakfast was lacking in variaty, there weren't any options for vegetarians.

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

the location the gps told me wasn't the correct one and the hotel parking, very limited

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

associates shower was spacious shuttle

new hotel, clean and safe place, room is small but everything you need incl. parking

it was a laundry bag hanging with a picture of a suit

wifi didn t work

i like their services, breakfast, and shuttle facilities

everything was extremely clean and spotless, breakfast was good

breakfast has a number of healthy items, though i do wish they had decaf coffee

room service does not work

attentive room service and the swimming pool was nice

also the free wifi is very low speed and useless for streaming apps

pool area looked like it had been forgotten

room service

shuttle from and to airport is excellent. great breakfast!

could improve the ud83eudd5e breakfast

live the shuttle service from and to the airport

shuttle from and to airport is excellent. great breakfast!

we arrived in the late evening, called for the shuttle which came very quickly

wifi is not working well

location was nice breakfast was one of the best i have experienced

the value for the money increases if you intend to use the gym, pool, etc

top notch free breakfast, the best i had in a hotel in mexico

and a convenient store few buildings away, so this compensates for the non-availability of room service and

the room service food was good and speedy

i requested a shuttle from the airport to the hotel and they were there within minutes

liked that it has 3 restaurant options nearby and the ease of shuttle to the airport every 30 min

misleading information about free breakfast with reservations

shuttle to the airport was great

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

a bonus is that the hotel has a well equipped kitchen and laundry, where you can make coffee/tea for free

location, staff, super clean, parking, safe place