beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

very secure property with parking and lots of guards

understand that the pool was solar heated

the stay the breakfast and the place very nice all excellent

wifi is really bad and does not work the whole time - the toilet flush in our room did not work

staff was kind and accommodating. breakfast was delicious. overall facilities looked great.

moved to a room with two double beds and a king bed but it was not a villa and didn t have a kitchen

the villa was spacious and had a kitchenette

breakfast could have been a buffet, but it was still great

excellent stay and wonderful staff. the breakfast was tasty.

no laundry service available through the hotel - but there is a laundry about 8min walk away

they also did a good job with our laundry

they also had a laundry service, and that was incredibly helpful

close to market & loved ud83eudd70 the colonial feel and fireplace in room!

decorated with style and comfortable and the inner yard is green and pleasant, ideal to have breakfast

wifi is excellent, shower is hot, can't praise casa miranda enough

wifi was amazing was able to take work calls easily

beautiful quiet property in a great location. great breakfast!

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

location was great. breakfast was too basic. very friendly and attentive staff.

parking for six cars inside the facility requires one makes a reservation

the included breakfast was delicious

they did our laundry and it was very good

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

used the laundry service and the clothes came back a bit wet

laundry

laundryservice

bar rest had difficult hours and not accommodating

gym n pool

is petty the swimming pool doesn't have shadows when there is a full sun it is quite difficult to enjoy fully

breakfast is varied and fresh

the pool was great, they brought our drinks and snack to us in the pool

laundry service prices were excessive,there was no view from the room, location was fine just a 10

interior patio/jacuzzi, comfortable bed, nice staff, good location, on site parking, room service, restaurant

was a well stocked mini bar and snacks - all charged for but a free coffee making facility in the room would

the restaurant and room service staff went out if their way to be helpful

patio with fountain, fireplace, rain shower, and the products were divine

breakfast was delicious

breakfast served a little late

maybe just a little menu to order breakfast items.

the breakfasts on the patios - yummy and beautiful

perfect location, staff were lovely and breakfast was very nice

2) there's no working wifi

we had wifi as well

wifi could ve had stronger connection.

the bad wifi.

laundry service was poor

we could store our luggage and they could help us with our laundry very quick

their laundry service is great and fairly priced

wifi is available all over the property, although the signal strength wasn't super strong, it was

good wifi

they even helped us to send out our laundry to get it done

wifi wasn t great inside the

wifi was intermittent

private parking, in antigua this is a valuable amenity, if you have car, place super clean

they have quite a late check out time and the rooms stay dark so was able to have a much needed sleep in

internet in my room didn t work, i had to stand by the door to catch wifi

wifi is basically nonexistent

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

very noisy kids running around screaming until after midnight

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop

is near the hotel that offers laundry and yoga classes

colorful blooms & hanging ferns were our view walking to our room and while having breakfast

we also had wifi

great location, sweet staff, amazing breakfast and the history of place was

laundry dryer sound can be a little loud at times

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

wifi worked well, bathrooms are always very clean

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

a sound of a laundry next door.

laundry service

the staff is super sweet and helpful with arranging outside services like laundry, drivers, etc

the cause of the hotel funding school kids is amazing too and feels good for travelling

great food and bar here too

good laundry service

updating some of the hotel's art while we were staying there and the owner,gustavo, covered our laundry service

my laundry was done and folded for a very reasonable price

and a great laundry service

additionally, the laundry service was efficient and convenient, which was much appreciated during our extended

laundry and spa services were good and easy to get from the concierge

cheap laundry prices

very patchy wifi and very noisy outside the rooms in the evenings and mornings.

the breakfast on the terrace was really good, the women at the front desk was very attentive

laundry and spa services were good and easy to get from the concierge

breakfast was delicious

setting and breakfasts, very quiet and spacious rooms, very centrally located, off-street parking available

the room was huge, the breakfast was awesome and all the staff exelent

great breakfast

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

), did the laundry for free

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

also, there is a fully equipped kitchen that is available for use

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

the room did not have the specified mini-kitchen, and there was no kettle even in an ordinary kitchen

room was spacious, staff kind, facility beautiful, laundry service was fairly priced and prompt

laundry was a little expensive although convenient

nice staff, great wifi signal great location

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

the restaurant and bar for being a tourist area closes too early and there is no warning or signs that gives

we did laundry and it came back same day

only minor complaint is the wifi was temperamental.

amazing breakfast, beautiful hotel and wonderful stuff

the decor, gardens, candles at night, fireplace in the room and breakfast.

breakfast was

literally 2 blocks away from the arch and the main church/food market breakfast included was

the roof terrace has beautiful views and each room has a fireplace and traditional textiles

room was clean and the breakfast was very good

wifi was not great but not important for me at this location.

wifi doesn t really work in the rooms

clothes came back from laundry looking worse than before

laundry service good

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were

laundry service offered

also, their laundry service was fast and did a good job for a fair price

there is a great and reasonably priced laundry service

really enjoyed the coffee in the room too + the laundry service

wifi would sometimes cut out

there was a grip bar in the shower but was installed on the outside and made no sense

the breakfast was also outstanding

centrally located had parking

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

because of the easter week processions, their off-street parking became a real plus

no wifi connection in the room (not working in room 204)

parking lot leaves you wondering

wifi best in public areas

also, the wifi really works only in the common areas

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

also, the parking spot provided is only in the cabin

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us

the hotel provided wonderful hospitality and served a delicious breakfast

breakfast was fantastic and the chef amazing

our room came with breakfast and the breakfast was really good

breakfast was free but they did not tell us which meals were and which were not free so we

wifi was very stable and fast

good stable wifi

clean facilities, friendly staff, comfortable, and great wifi

good wifi pretty bedroom comfy bed helpful staff - readily available

cleanliness and comfortable bed staff are welcoming and accommodating they let me have a slightly late check

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

15 - a dingy room at the very back, noise from the laundry next to it

wifi. variable. dropped al 3 of my devices frequently.

poor wifi

all three rooms had weak or almost zero wifi coverage

the walls were thin and you could hear people outside very clearly, as well as the noise from the bar downstairs

to be expected - the issue we had was being in room 7 which was right next to the check in and bar and wasn�

would have given this place 10/10 were it not for the loud noises coming from the bar downstairs when i was

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

breakfast was good

they offer free coffee (you have to ask for it) and there’s a bar here at night that offers great drink prices

also, very noisy, bar gets packed and rooms are literally next to the bar

the breakfast consisted of a platter of fruits and a little pancake

the continental breakfast isn t continental by american means (in usa a continental breekfast is an

had a great big tv in the room but it struggled with the wifi connection breakfast was very basic nothing to

the laundry service was efficient and fairly priced

excellent laundry service (the best we had in 3 months in central america

laundry service and attentive to things

only thing was no iron in the room or laundry service. we managed.

is a very small thing but hotels often use too much smelly laundry soap or fabric softener

is super nice, you can see fuego the shower is warm no key but always someone at the door breakfast included it

breakfast included - it's just a coffee

the staff was very nice and the included breakfast. also, the view on the roof

they prepared us a packed breakfast because we had to leave early in the morning to hike acatenango volcano

the wifi did not work, the room was dirty, the upstairs lounge blasted disco music until eleven or

breakfast was always different and we couldn't choose

didn't try the breakfast this time but it smelled amazing

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and

breakfast of fruit and pancakes, granola and coffee

beds were comfortable. room service was great , cleaned properly.

the room off of the bar is noisy

i am so glad we were able to eat on a rooftop bar rather than inside

the first room was in corner next to a bar and no windows

location is good, breakfast is great. employees friendly.

i was very satisfied with the breakfast options

wifi was unreliable, and the room had an old, musty smell.

great location. wonderful breakfast. very helpful staff.

the room was clean and comfy and breakfast was good

great box breakfast for early trip

they have laundry available

we used the laundry and spa services, both were super great

we also used their laundry service and it was extremely fast aswell as cheap

the 'presidential' suite is no larger than a deluxe room and adjacent to the laundry room

the hotel and spa are beautiful

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

nice, clean rooms. very secure location. kids enjoyed the pool and playground.

you can getvyour laundry done across the street

good wifi

excellent breakfast,friendly staff beautiful garden good wifi hot water,quiet.

breakfast included was perfect

breakfast each day was delicious and the garden & volcano views

laundry service across the street and center is a block away

outdoor rooftop bar seemed closed during my stay in the evenings

breakfast which can be taken in the downstairs cafe or the rooftop has a choice of set options

have stayed at many fine hotels, but this raises the bar far beyond any expectations

cleanliness, comfort, warm water in the shower, great (free) parking, excellent service 24 hours

they have laundry service

cheap laundry, it was actually cheaper than nearby laundry places

the laundry service is high recommendable

speedy laundry service

it had wonderful kitchen and laundry facilities

the laundry service shrank/damaged my clothes beyond repair

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the

they offer laundry services for 3-6 euros, depending on the load

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

couldn t do laundry because it was saturday night and there is no laundry on sunday

we used the laundry service which was very quick and the clothes were lovely and clean

they offered us laundry services if we needed but since it was the beginning of our trip, we did not need to

they even had laundry service which was really helpful to us and even had the facility to clean your shoes

the did an excellent an efficient laundry service as well

laundry is more affordable elsewhere

the breakfast was also very good

staff, rooms, atmosphere, and breakfast were all great

breakfast was great

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

- wifi and tv didn t receive signals and even my own cellphone didn t receive signal inside the

location, rooms were clean, you could do laundry at very good price

for an extra charge they did my laundry and it was much appreciated

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

this place has a great location, helpful staff, laundry service, good security, and a great value

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

are basic but clean, smells like fresh laundry as soon as you enter

breakfast was delicious and the location is great

great coffee and breakfast at the cafe cafe just 2mins away

no breakfast available.

excellent breakfast.

good customer service resourceful and friendly my laundry was done ( for a fee)

quality cotton bedding and there are laundry

we also benefited from an excellent (and super, super fast) laundry service for a very reasonable price

great price for doing laundry

very easy on early check in

we also used the laundry service which was a reasonable price for the area (50q for a mid-sized load)

good location, walking distance to the centre (12-15 min), quiet laundry service is available and got it back

location, on the edge of the city centre - walking distance to coffee and laundry facilities

friendly staff, cheap breakfast and laundry

laundry service is available, i think a small bag is 30 quetzal and a large bag is 50 quetzal

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

basic kitchen and a very good and fast laundry service

laundry service was clean(after volcano hike we really need this

laundry for a reasonable price

fair price. good and speedy laundry.

their laundry was slightly expensive compared to full-fledged laundries

good laundry service

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on

good location, nice quiet inside room. small deck upstairs to dry laundry.

access to the kitchen was nice

also they charge 40q a lb for laundry which was literally outrageous

after the upgrade, wifi is not stable enough for videoconferencing

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

the cable and wifi were free and rather reliable

asked the sheets to be changed and they gave us a new one with even more stains laundry service really expensive

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

staff was helpful to arrange for expedited laundry services after an outing to acatenango

laundry available per bag, small or big so not per piece

laundry service is fast and a great price

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

pet friendly can improve

the wifi sometimes stopped working for a few minutes but then it was good again

the wifi there was very fast compared to most other hotels and locations in guatemala

very good breakfast

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

good breakfast included with a great view of the volcano

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for

place was really clean and the staff was amazing, i never had a problem with the wifi

laundry service was the worst

they did change the room, however it was right next to the laundry room which meant

wifi sucked

made it seem like there was a pool, but pool is at another location 3 blocks away

i thought there was a pool on the property for some reason but there wasn t

parking is a bit far

gym and sauna were out of action for two days with no warning and no alternatives offered

love that they have a gym

breakfast buffet, grounds, front desk, everything

water in our room every day; delicious meals onsite; gym with free weights, machines & cardio equipment; central

great hotel, good location and cheap laundry service !

wifi would sometimes cut out, but it was good for the most part

no room service or other amenities , no water to drink

they have wifi, in our room we didn t get any signal, so we were forced to use our mobile data, but either

location, very clean and regural room service, hot water, very friendly stuff, quiet and

i also got completely ripped off with my laundry and charged $120 for a few

parking is a bit far and unfriendly to walk from and to the place

wifi not working which is not acceptable for the comparably high price, staff not friendly - we did

room with small kitchen which was very helpful to have

had a car so a parking spot was necessary

it is possible to pay for laundry services

we loved the breakfast they had and the staff very very helpful with information about the town and where to

staff was very friendly and helpful and the included breakfast was excellent

wifi just worked alright

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace

the hotel is in a perfect location 2 minutes walk from everything, market, supermarket, laundry and restaurants

in room 101 i stayed, it was close to reception and laundry area so hear washing machine as well

the wifi worked really well & there was a smart tv in our room

nice, clean rooms, very quiet. wifi was perfect too!

the only thing was the wifi signal that at times was slow and would not connect at times

great location. lovely staff. laundry was done very well.

there was a broken window that didn't open and one window that opened into the laundry room

wifi is in most of the building however i got the one or two rooms where it dissapeared.

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just

there is also a nice kitchen area and the terraces are nice to sit out and have breakfast