i liked the lobby, the pool area, the room, and the rooftop bar

pool and gym a good addition

the complimentary breakfast buffet

great breakfast buffet

the property is new and very nice. good kitchen facilities for making your own food.

pool was closed for maintenance, but that kind of thing is to be expected every once in a while and

breakfast options was not that great as much as it cost with that they definitely need to do better

the pool was perfect size for the kids to play

the pool is small, but perfect for young children

and the amenities - indoor pool, breakfast, outdoor sitting area

pet friendly, with a fee

exceptional service, coffee bar and hotel lounge. great for traveling with a dog.

they have a great bar and complimentary coffee in the am

pet friendly. helpful and friendly staff. nice vibe. location

i found having a bar there was unique for a motel of its size. very impressed!.

the bar soap provided was awesome

had dirt cups, the floor was full of dusty and debris, one of the towels was stained, and being a pet friendly

i loved the gym

the bar and staff just exceeded all expectations, truly went beyond to make sure stay was great

the hotel doesn t offer room service despite having a restaurant on the premises.

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

hotel with nice staff and services such as gym, free wifi

if i have to say anything, it would suggest to open the bar area a little earlier

the environment was super pet-friendly

pet friendly, private and secure parking, awesome staff, beautiful modern space, sparkling clean,

room wasn't properly cleaned and there was trash overflowing under the kitchen sink and hair in the shower and

awesome gym. breakfast was good. bed was comfortable. huge shower.

awesome gym. breakfast was good. bed was comfortable. huge shower.

breakfast was so-so

the room had a kitchen, eating area even though we did not use one, but was nice

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

it was also nice but not fancy and most amenities were closed due to covid (no housekeeping or room

comfortable beds, great location, good gym

that there was a bar and restaurant in the property.

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

gym, pool, and hot tub area was closed due to renovations

the breakfast was amazing. i loved the room service card.

i liked the option for possible early check in and arrival made our trip smooth.

i love the gym onsite with the newest addition of peloton bikes

no laundry facility

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

breakfast location service no laundry

free wifi

traffic delayed our arrival and pool closed early at 8pm so kids didn’t get much use before bed

laundry room with 1 washer and 1 dryer $1

pool area with gas fireplace. workout facility. location

indoor pool

my car plus six others were broken into in the parking lot.

the staff was friendly. the location was perfect for our needs. lots of free parking.

great laundry facility

i had to wait until laundry was done

there is anything that i see could have been better because of the house was always clean the laundry room was

the hallways make sure the laundry room isn't filthy the migrants always leave the washing machines in a disgusting

there was no clean laundry when i went to front desk

it turned out that the attendant had left his post and was in the back laundry/utility area

the laundry room never has working dryers & washers as well as no laundry detergent or dryer sheets

facilities have a laundry room, and the room has a kitchen and a decent television

other lady said she could not give me towels because night laundry person was not there

the stovetop oven was a big bonus in addition to the kitchen

nice large room with kitchenette

very pet friendly

breakfast was delicious and had a great variety

location, staff and breakfast

staff and amenities. pet friendly.

wasn't laundry available on site

there was a guest laundry which we made use of

preferably you d want to stay on the front, also the laundry facilities is a washing machine and dryer

i love everything except the laundry concept

oh, there was free wifi unlike the upscale where you had to pay for it

after many requests i went into the laundry and pulled out towels from the dryer

they didn't have a laundry room.

instructions said to put dirty laundry outside door & would be replaced

the room about wifi, check out, local restaurants and the phone in the room had no info on it for teaching

the pool and hot tub also the food

of it, bed was ridiculously hard room smelled terrible like cigarettes and wet laundry, floor was filthy at base

the room was clean. i had privacy nd the fact that they have smoking rooms.

room was wonderful i like the tv selections and free wifi

the wifi was also good

wifi speed and the cleanliness overall

the laundry facilities was out of order!

the wifi is terrible and so was the cable

you have to pay for local calls and wifi

comfortable bed, hot water, free wifi, fairly quiet.

very poor wifi, always breaking up

wife and i loved the location of the hotel, as various stores, restaurants, gym and a movie theater were within

is by far the best thing about this hotel but i also liked the convenience of the parking and gym

being able to use the gym next door was great

front desk was not personable, just 'meh' also the gym is not in the hotel and not 24 hours

valet parking end at midnight

the pool water looks green, we don t swim bc the color was not clear,

suite was spacious and i was impressed with how well the kitchen was stocked with basic cooking supplies

we enjoyed the pool view from the fourth floor

the kitchen in the room

was close to everything, had sufficient parking available, excellent breakfast, friendly staff, free internet,

loud when room faces parking garage

free parking is a plus

didn’t like the the lights in the room was not as bright and the price of breakfast was too

the gym was also very nice

loved the valet service at the front, they were so nice and not only helped us with parking but with directions

they even called to ask if i left my yeti cup at registration and sent i i up with my room service order

clean room and bathroom, great size, pool was nice.

didn't have an iron in the room and no late check outs, plus the whole staff was super rude manager customer

down the stairs you are unable to go back to the main part of the hotel, you must exit into the parking

easier wifi access

laundry room complimentary, a plus

had laundry, fitness center, all the things that you would need

laundry expensive $2

group of migrant workers up all night making a lot of noise and doing laundry u till 5am

very well maintained. laundry facilities really useful.

walked in 2 ne room there was the cart with dirty laundry inside roomud83dude21ud83dude21 went back to front

laundry room inside the hotel, other people slamming the doors, ac was loud in my room, and the

on the breakfast buffet apple juice ran out after the first day and wasn t refilled

enjoyed the easy access to parking

extra strangers hanging around in parking lot, the appliances kept shutting off in room when more than one was

and wifi came with the price of the room

breakfast was great and easy access to get back on the highway

enough parking

super friendly staff, very clean, and a great breakfast

breakfast due to covid is not great, but understandable

guests monopolizing the laundry facilities and the gym could be upgraded.

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

pet friendly

they needed to do a better job of identifying the pet friendly rooms, we didn't realize we were in one until

the tvs let you sign into your netflix account, which is very convenient, and the kitchen was stocked with all

smelled of cigarettes and dirty laundry

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

wifi was slow and bad

no laundry

there was no parking when coming back from dinner

water had to be transferred to another room the staff was deplorable manger charged me a damn 250 smoking fee

check in was easy and nice gym. location good too.

bar staff were very nice

cleanliness, breakfast location, and laundry,

washcloths, good pillows, friendly & helpful staff (especially the breakfast attendant), well-lit parking lot,

breakfast was

also, the parking lot was well lit and we felt very safe

nice pool

not enough parking

we went down for breakfast we noticed a kitchen employee patting a dog and afterwards she went straight to

for my son bday and wanted use the pool

practical location, nice room, nice indoor pool area, gym available.

the gym, pool, and convenient store were also super handy as well as having a restaurant downstairs

we noticed the bar restaurant area wasn t open

loved the free parking

the location. the common areas. the elevator. parking.

parking at times

very comfy bed, great shower, good parking

even have laundry facility

gym was used for storage so no working out, laundry room was dirty

also being able to do laundry there

front office staff, most of the customers were friendly and it was pet friendly for free

the wifi was fast and i never had a problem working remotely from my room

people selling drugs in the parking lot

understand, they were rude, room was dirty, and there was some sketchy activity going on in the parking lot all

00 tv a plus and wifi

loudness outside my door,bugs,bumbs in parking lot

to pay extra for small pet

beautiful natural looking pool

but the prepackaged breakfast was a hit or miss

i booked the hotel with a pool for my kids

the breakfast hours are shorter than usual and the kids were taking most of it.

great breakfast & great, comfy room

wonderful fitness and guest laundry as well as a helpful staff

clean and big laundry room on site

the laundry room was very convenient, as well as close proximity to the crabtree mall

great staff and free laundry!

awesome staff, clean rooms, free coffee, free laundry!

i also appreciated the laundry to wash my clothes

the pool was also a big hit as well with the weather that we have been receiving lately in charlotte

also, we were not told you need to request room service

brand new. great pool and lobby

we lived having a bar in the hotel

staft is the only asset wifi is ok.

didn t like the parking, i felt like there wasn t much

pool and the elevator was dodgy

nice working air conditioning. proper working wifi. aren't to pressed about late check outs

decent breakfast thing going on in the a

it is clean but no on-site laundry, next to a large laundromat though

the cable and wifi

house keeping staff or someone was smoking weed

i booked a no smoking room but as i asked for the first floor i did get a smoking room

parking lot was busy and extremely noisy all day and night

the noise was aggravating since we were right beside the laundry room that was getting remodeled

when i went to do laundry i told them the vending machine was not working

pillows were too hard, i was right across from the laundry room and the staff was very loud at 8 in the morning

great to use the on site laundry

they have an industrial laundry room where they was all linens whiter than white

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

i wish the weather had been warmer so i could have enjoyed the lovely patio area around the pool

i also heard other people complain of pet smells

was great and really nice to have a late check out so you don't have to rush

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

so many choices and the onket bar is super

the room the pool everything was great the only downer was the money issue

ridiculous that my 13 year old couldn t walk on a treadmill with me in thee gym to supervise

the room service was awesome, staff super helpful.

location near veterinary hospital, comfort space, coin laundry on-site.

like the on site laundry machines

iwalked do to laundry 4 towels

booked two nights at the super 8 me and my kids got ate up by bed bugs asked for a refund i was told i have to

broken elevator, wifi not working,

woke up from the laundry room

i usually don t eat breakfast at hotels, but their breakfast was hot and great

hot breakfast

as a family, like that fact of breakfast in the morning

breakfast was very good and lots of healthy choices

laundry

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

the wifi was decent enough so i could find another hotel for the rest of my stay

great breakfast. very nice exercise room. pleasant staff.

very clean and spacious room. hotel was very clean. loved the fitness gym.

travel a lot for gymnastic competitions and this has been the best hotel by far

great breakfast

i love how clean the hotel was. staff were all kind and friendly. breakfast is good.

laundry facility was out of order.

we used the self service laundry which was very convenient

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

as i was traveling with my kids, it was an abrupt awakening to say the least

christy also turned in my friend s purse when she left it during breakfast

i wish that they had a laundry facility available for guests.

people loitering in parking lot and at entrance

breakfast was great it was clean and i will be back

the wifi connections

location people parking

no laundry machines on site either

charged an additional pet fee $30 that wasn t mentioned in booking charges for pet friendly

did not eat breakfast. the non smoking rooms were smoky

30 dollars a night for pet without telling me

the non smoking rooms had no carpet

no laundry bags, no do not disturb signs

there was no wifi in the king suite

breakfast was quite tasty

very helpful, courteous, caring and met our needs for early check in and late check out

nice staff, comfortable bed and breakfast was pretty good! i definitely will be back!

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

i was located a ways away from the laundry room but could hear the dryer from my room

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

was good location was good laundry facilities was easy to use parking garage was

wish they had an indoor pool.

to top it off, the parking lot is shared with a

honestly, the only thing i like was that they had smoking rooms.

no breakfast ice machine was broken elevator was broken wifi was spotty

no ash trays in the smoking rooms

the room was suppose to be a none smoking room but there was burn marks on the blankets in the table burn marks

the laundry

the fact that they still serve breakfast

parking area was a little dark, needs more lights.

parking was tight. no indoor pool (but i knew that when i booked the room)

people smoking by pool, back entrance

keep the sketcy people out of your parking

nothing mentioned about breakfast

breakfast 6am til 9am

breakfast was extremely disappointing

there was no parking and there was bugs in the bed

lots of parking available with large parking spaces which were good for a minivan

the hot breakfast every morning and the friendliness of the staff.

very poor wifi, bathroom wallpaper peeling, moldy ceiling in bathroom, damaged walls.

parking was good but i think they could use a larger parking lot.

room,staff,clearness parking

no onsite laundry

excelente staff since the first day we checked in. the breakfast was great.

didn t like the fact that the pool was not open yet and it was 86-90 degrees everyday

we liked everything! from check to breakfast.

the elevator was down and the pool was closed.

staff was very helpful with information and quarters for the laundry

they would get an electronic payment system in their laundry and more machines

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

bed was comfy, wifi was good, room was clean, and it was right in the middle of everything

back parking lot is a little sketchy

lots of free parking. the laundry facilities were fab. the staff were lovely.

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

nice spacious room. excellent parking

breakfast was really good & on time at 7:00sm

trouble with the wifi

me n the kids n husband love the pool n workout area

we liked the indoor pool for our grand kids and the service staff

i woke up to kids running and jumping early in the morning on the floor above me

there two restaurants in the same parking lot

the option of laundry service is very welcome

pool was not open. staff could not provide change to do laundry

thing missing was hot plate or stove, given the kitchen area with full dishes and dishwasher with full sized

the cons: for an hilton brand the breakfast could have been much better, it's a pet friendly hotel and so there

great kitchen staff if you need help

laundry wasn't kept clean

bed smelled like fresh laundry instead of old hotel room

laundry room detergent machine was not stocked and one of the drying machines out of order.

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

i was right by the laundry room, which was quite noisy during the night

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

i also used the laundry facility which was fine and the fitness center, also fine

we finally found the person in the laundry room and she indicated

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

pool was not available

laundry center and kid friendly

laundry room, dryers don't dry.

the full service laundry room was nice, although i wasn't there long enough to use the services

laundry room, dryers didn't dry. didn't like no maid service on the weekends.

load of laundry, lots of supplies included for free, good water pressure and temperature

had a bar that wasnt even staffed to open yet when arrived

was hard to get into the parking lot

tight strange parking with another hotel crowded in on there beautiful place

biggest issue with this property was parking

the pool and gym being there was a huge plus and your not bothered at all and people are willing to help and

the pool was small but we didn t use as we were busy visiting family.

excellent pet-friendly property. exceptional staff.

breakfast was so, so good

pool, cleanliness, people.

breakfast was good,both the orange juice and the coffee were a little weak.

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

the on-site bar o is making it convenient to grab a drink without leaving the hotel

that the pool doesnt open until 1000 in the morning.

plus, the abundance of parking made things hassle-free

no bar available but did have a snack/drink shop

light from parking lot shine thru top of shade on window.

the bar didn t open until 5 and we were thirsty when we checked in.

open indoor pool and decent gym

loved the bar / restaurant area.

free wifi isn t available unless you book from their site.

property, quiet room, comfortable bed and furnishings, great kitchenette, friendly staff and excellent location

also room service arrived at 4:30pm

pool was very cold and the hot tub was out of order

10pm], location, beds were comfortable, rooms were spacious enough, the living room separation, parking was a

easy location and great facilities in hotel - room service and bar menu

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

the breakfast bar

eggs on sunday's breakfast

loved that the pool was heated the kids really enjoyed it and the room was a great size and very clean

location to rdu airport was convenient, & the heated swimming pool.

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

good location, malls, diners and laundry within minutes driving.

nothing expected a non-smoking room got a smoking room well done from the 70s but updated with burn marks on

even though it was a non-smoking room

it was clean and love the fact that it was pet friendly.

staff and room was very nice. we enjoyed the breakfast and pool.

the continental breakfast was very good!

friendly staff, nice room, great breakfast

the room was spotless, the bed was super comfortable, and the breakfast staff went above and beyond

pool could have been a bit warmer.

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

laundry

loved the guest laundry and walking distance to fun places to

alarms hanging from the ceiling, door lock was broken off, peeling ceiling paint, they lease the parking lot

know i could've called to check out but east check in and check out process i like how it is pet friendly

it was nice to have a laundry room

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

fantastic parking

staff amenities cleanliness breakfast!!!

pool was a little small for total enjoyment.got crowded quickly.

the community areas (lobby, pool, gym, and breakfast areas) were all very clean and spacious

pool was temporarily out of order.

overall good facility! the gym was good. the pool was meh and i did not get in.

therefore kids had to share a bed

indoor pool, breakfast buffet, and outdoor patio area

the girl in the bar was grumpy and i wish housekeeping came every day to clean.

environment clean staff friendly secure parking

it was a bit crowded with baseball kids, but there wasnt really anything not to like.

parking

the pool was not open, and there were no signs posted

i like the location , it was clean and my kids loved the pool

this was a great place to come for the kids to enjoy the pool and have some fun

easy access to parking lots, clean and organized, nice amenities nearby.

i like the location , it was clean and my kids loved the pool

staff was amazing and super friendly! breakfast was great

kitchen

very little. the parking was the only decent thing about the property

strength of wifi could be higher and breakfast though complimentary needs a little more variety.

no pool.... no pots,pans or utensils in kitchen.

the size of the room and kitchenette it was like an.apartment

free laundry room too

everything, especially the shuttle driver

the room was excellent and comfortable. very clean and the breakfast bar was delicious!

breakfast pool room check in was smooth

i wish the complimentary shuttle included train station as well.

the beds were super comfortable and we ordered room service from an ipad in the room! awesome!

parking is always an issue however we found a spot pretty close this time.

more about the parking options ahead of time.

the bar closed at 9

staff when dining and bar staff very accommodating with unexpected arrival of large party

laundry facility

) the room is very spacious for two people and the laundry room is on the premises

i also didn't like the laundry room not having a change machine

one person per room could use the wifi and u would have to pay to add the second person

was a older model hotel, the beds, and the kitchen area

toilet seat was quite loose. laundry coin operated no coin at front desk

laundry service from outside is

nicest, most accommodating staff ever! room and pool were very clean.

sadly the pool was not operational

breakfast was just ok. wifi was down most of the time we were there.

laundry dryer roars

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

laundry facilities were nice & very convient

they were not respectful of laundry facility and use

the dryer in laundry room was not functioning correctly

no laundry. no pool. gym is tinny.

got in at 6 am unexpectedly and we were charge an a additional early check in fee that was over what we cost

i enjoyed the gym

i liked that they had a small kitchen

nice variety for breakfast and the pool was a great temperature

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

they had a laundry place.

like a bar there

too remote from everything. pool was not operational. gym facility was not good.

friendly easy parking room very comfortable - drinks available in foyer/ reception at all times , gym good good

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

great clean and modern lobby, room was comfy and clean, breakfast was great.

desk clerks were very friendly, breakfast and staff were amazing

parking was a breeze

rooms have a kitchen if you are staying a few night was a nice thing to have

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

the laundry is too expensive.

it would be perfect for a family with a long stay because of the laundry mat

breakfast staff was very helpful

00 pet charge was outrageous, and pushing us to check out before 11 o clock, was unacceptable

the pool area is very nice too

there s also a bar in the lobby as well as a nice little courtyard area

miss a restaurant in a hotel, with a bar to relax in the evening after work, but i see that most hotels don't

was nice having a balcony over the pool

nice bistro, bar for both breakfast and night for a drink and or a snack

the laundry facilities consisted of two washers (one front loader & one regular) and two driers, both

room was clean and the small kitchen was just perfect with a 3 year old and 3 month old

gym had not been tended to in some time

is near old , no gym, no house keeping on demand, no welcome of guests and didn't offer complimentary water

parking lot was too dark at night.

staff at breakfast moody and unwelcoming

i believe they had an airport shuttle

breakfast was limited to 7-9 only

friendly staff, above average breakfast, comfortable bed, spacious and clean.

pool was not open although site says it was