was perfect the bed was comfortable and clean the bathroom was clean the pool was nice the gym was clean and

pool heater was broken and the whole reason i booked the hotel was to play in the pool with my kids

couldn't close the curtains and the parking lot lights lit up the room.

service from door to room. breakfast on time. pillows. bedding. quietness.

i like the location , it was clean and my kids loved the pool

i wish that they had a laundry facility available for guests.

breakfast

people loitering in parking lot and at entrance

gym under maintenance, was not informed before booking breakfast waa just waffles and cereal- juice

breakfast was great it was clean and i will be back

woke up from the laundry room

parking lot needs more spacing

very steep parking lot

by trees so at night you can easily miss it and from the hotel it gave no view, all you see is parking lot

breakfast was great!

pillows were too hard, i was right across from the laundry room and the staff was very loud at 8 in the morning

the noise was aggravating since we were right beside the laundry room that was getting remodeled

when i went to do laundry i told them the vending machine was not working

they have an industrial laundry room where they was all linens whiter than white

great to use the on site laundry

loudness outside my door,bugs,bumbs in parking lot

location was easy to find and plenty of parking

people selling drugs in the parking lot

to pay extra for small pet

00 tv a plus and wifi

iwalked do to laundry 4 towels

location near veterinary hospital, comfort space, coin laundry on-site.

like the on site laundry machines

wifi didn't work no parking cause of the broke down cars in the parking lot no place to sit in

beds, the elevator was broke, it s no breakfast, the only thing was accurate is that it had wifi so i could

laundry room inside the hotel, other people slamming the doors, ac was loud in my room, and the

walked in 2 ne room there was the cart with dirty laundry inside roomud83dude21ud83dude21 went back to front

it's nice and clean breakfast was good.

no breakfast...lil goody bag

breakfast was coffee and honey oats so i was a little disappointed with that

had laundry, fitness center, all the things that you would need

maybe that there should be laundry room in each floor

i did laundry 2

laundry room complimentary, a plus

group of migrant workers up all night making a lot of noise and doing laundry u till 5am

the laundry facilities was out of order!

very poor wifi, always breaking up

comfortable bed, hot water, free wifi, fairly quiet.

the wifi is terrible and so was the cable

you have to pay for local calls and wifi

clean, spacious room, safe area, plenty of parking area!

did not like how small the gym is and i could not find a water fountain.

the wifi didn't work with my amazon echo for some reason. it worked fine otherwise.

inside and out, modern, beautiful window view, friendly front desk staff, great room

down the stairs you are unable to go back to the main part of the hotel, you must exit into the parking

of it, bed was ridiculously hard room smelled terrible like cigarettes and wet laundry, floor was filthy at base

they do have smoking rooms

clean, comfortable, quiet, allowed my pet at no charge, great value.

online said smoking. room given was non-smoking.

wifi speed and the cleanliness overall

staff and room was very nice. we enjoyed the breakfast and pool.

friendly staff, nice room, great breakfast

the room was spotless, the bed was super comfortable, and the breakfast staff went above and beyond

clean, great staff, good breakfast, and located near red hat and walnut creek.

staff and room was very nice. we enjoyed the breakfast and pool.

no laundry bags, no do not disturb signs

had to wait a few minutes for the coffee at breakfast, but it was understandable because it was a lot of people

the pool had grass in it..who ever cut it .. didn't care

there was no wifi in the king suite

location, comfortable room, clean, good amenities with a gym and outdoor pool, good breakfast food, convenient

pool was not open. staff could not provide change to do laundry

the option of laundry service is very welcome

pool was very cloudy the day that i wanted to get so i opted out

there was free breakfast available in the mornings as well as free wifi for guests

no..only wish was that pool was heated.

me n the kids n husband love the pool n workout area

the morning coffee bar sucked, way too long to just get a cup of coffee

property had two restaurants in the same parking lot and a bistro inside

pool and gym area for those who want that

and bar were closed evening we arrived

there was plenty of parking spaces and it was free

breakfast was so, so good

the pool was small but we didn t use as we were busy visiting family.

bigger pet (dog) walking area.

the receptionist gave us a bit of a tude when we checked in at 3am but i guess it was 3am pool was closed

wasn't laundry available on site

i love everything except the laundry concept

there was a guest laundry which we made use of

preferably you d want to stay on the front, also the laundry facilities is a washing machine and dryer

not no it was a extended stay if i have company it's to loud but all them bae bae kids running around

clean, great location, open indoor gym, and nice sized pool.

i had the bar exam to take it was

biggest issue with this property was parking

had a bar that wasnt even staffed to open yet when arrived

tight strange parking with another hotel crowded in on there beautiful place

laundry room with 1 washer and 1 dryer $1

i liked the fitness room and pool area

location is very good and the pool was good and convenient.

starting to show wear. toilet wouldn t always flush. long walk from room to parking lot.

it was literally a strip of grass in the parking lot that ran along off fence that was on a hill

instructions said to put dirty laundry outside door & would be replaced

they didn't have a laundry room.

after many requests i went into the laundry and pulled out towels from the dryer

staff not very friendly lots of young college age kids with loud music took over pool

2) free and incredibly helpful shuttle to the duke hospital, raleigh campus

no laundry facility

breakfast location service no laundry

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

this hotel is well located in raleigh, it has a nice gym, very friendly receptionists

excellent location, excellent breakfast, clean

facilities have a laundry room, and the room has a kitchen and a decent television

the laundry room never has working dryers & washers as well as no laundry detergent or dryer sheets

other lady said she could not give me towels because night laundry person was not there

it turned out that the attendant had left his post and was in the back laundry/utility area

idea to have kitchen in room

great laundry facility

the hallways make sure the laundry room isn't filthy the migrants always leave the washing machines in a disgusting

i had to wait until laundry was done

there is anything that i see could have been better because of the house was always clean the laundry room was

there was no clean laundry when i went to front desk

great breakfast buffet

clean and new! great breakfast

wish the pool was a location where you get more sunlight

the property is new and very nice. good kitchen facilities for making your own food.

breakfast had good variety, and some cooked options

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

wish there was an outdoor pool!

gym, pool, and hot tub area was closed due to renovations

the restaurant had wonderful staff and ambience. the pool and gym were resort quality.

no room service

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

location, gym

room service breakfast. it was very fgood.

i felt it was over priced not having room service or valet parking just to name a couple things.

we had some trouble w/ the wifi, but it could have been our devices and wasn't a major issue.

room size, bed comfort, full kitchen, friendly service

pet fee is $150 per pet

thing is accessible restaurants and the rooftop bar is great for a drink and lock at the view of the

i was very disappointed in the exorbitant pet fee charged

pet friendly, with a fee

pet fee was added after checkout, even though pet was included in reservation

loved bar and patio, too cold to use with snow but would perfect if wind hadn't been bad

the bar was beautiful and fully stocked

$50 pet fee

liked the layout of the suite with the kitchen

awesome gym. breakfast was good. bed was comfortable. huge shower.

awesome gym. breakfast was good. bed was comfortable. huge shower.

lots of options for breakfast

breakfast was ok

it is also very family and pet friendly

pool was closed for maintenance, but that kind of thing is to be expected every once in a while and

i used everything gym, pool and business center

staff was friendly, check in went seemlessly, and am breakfast was great

the pool and gym

the bar and staff just exceeded all expectations, truly went beyond to make sure stay was great

loved it was pet friendly and had a bar downstairs

location and comfortable bed, nice gym

small gym but hey it works!

loved the details and uniqueness of the rooms and hotel. bar was fantastic!

i also didn't like the laundry room not having a change machine

) the room is very spacious for two people and the laundry room is on the premises

laundry facility

make inside all rooms no smoking only allow smoking outside

one person per room could use the wifi and u would have to pay to add the second person

the european breakfast option wasn’t too appealing

breakfast was a little pricey.

loved the valet service at the front, they were so nice and not only helped us with parking but with directions

valet parking is $22

because the hotel is downtown, and there is no on site parking, parking may be a hassle for out-of-towners if

didn t like the breakfast

the gym is good, it has a washing room, pool, a pool table and a bar managed by the best and

breakfast was just ok

it s hard to find parking and the wifi is not secure

free breakfast with plenty of

the hot good breakfast wasn't served

staft is the only asset wifi is ok.

rates , staff very welcoming ,easy access to the city via uber, good parking

free wifi breakfast included easy directions staff was friendly hotel was clean and quiet

breakfast was able to be prepared in a timely manner

it is clean but no on-site laundry, next to a large laundromat though

got a smoking room even though i requested a non-smoking room they had none left but it was not

smoking n pet friendly

there are some awful speed bumps in the parking lot but it s more funny than annoying

parking was a little complicated

excellent location that has plenty of parking, easy to get to with a variety of shops within walking

beds, location, gym, restaurant

valet parking end at midnight

there is no room service

friendly staff, public parking but all connected to the property

the laundry

the fact that they still serve breakfast

the parking lot was sketchy at night, and my husband had to park next to some dumpsters and walk to the

i did use the gym which was

for a extended stay hotel the gym facilities should have been better

no onsite laundry

clean, convenience, hot breakfast.

breakfast, parking, clean, quiet and staff was great.

the elevator was down and the pool was closed.

wifi was good

the breakfast was great

everything. ... my familia loves it here.it has a full breakfast bar

only concern was there were no lights that covered the parking lot

staff was excellent. very nice room. very clean hotel, inside and out. breakfast was very good.

parking was good but i think they could use a larger parking lot.

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

there was some sort of formal dance with dozens of college aged kids all over the place, which was very

loved the proximity to the campus...loved the bar area

hotel with nice staff and services such as gym, free wifi

carpet cleaned better

the wifi didn't work at all the whole stay.

non smoking was not ready 2 hrs after i was to check in

there was individually wrapped pieces of bread, four wrapped muffins the size of golf balls, eggs waffles and

the wifi was awesome and that i could have a smoke too

parking. they only had 1/2 of the lot available.

wifi

honestly, the only thing i like was that they had smoking rooms.

drug use in the parking lot

ice machines not working. wifi was spotty. elevator was not working. roaches in my room.

no breakfast ice machine was broken elevator was broken wifi was spotty

no laundry

pool was not open. room service was unavailable due to covid.

limited amount of parking

they also had room service, which was nice when we were too tired to leave the hotel and go out and get food

the parking and construction.

cleanliness, breakfast location, and laundry,

i like the room, the parking , the breakfast just need bacon sometimes and the staff were great.

they were already pulling the items out of the kitchenette, pulling some items right out from under me

breakfast was great! rooms were very clean and comfortable. nice staff.

the gym and property were great! centralized location, and it was by a great mall!

for my son bday and wanted use the pool

room service left paper in our cheeseburger, no one called to follow up regarding this matter

not enough parking

didn t like the fact that s there s not a lot of parking and the walk to the front of the hotel to the

there were younger kids running around indoors and outdoors

while working out in the fitness center you will see a view of the pool with no water and

is an onsite restaurant in the lobby, a private fitness center on the main floor and computers with printers

pool was poor standard

and five dollars for wifi is ridiculous

the location. the common areas. the elevator. parking.

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

guests monopolizing the laundry facilities and the gym could be upgraded.

wish the bar had been open.

small kitchen

really should have given us a room far down the hall so that we didn't have to hear the shouting kids and the

parking on the side

and wifi came with the price of the room

it was very clean. breakfast was very good.

feel it was pricey with the pet fee

busy weekend, so parking was not good.

also being able to do laundry there

gym was used for storage so no working out, laundry room was dirty

even have laundry facility

barking all night kids screaming till 2am not a good place if your planning to sleep it will not happen better

we visited one of our kids and grandkids for a week

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

smelled of cigarettes and dirty laundry

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

stayed here several times without problem, but this time as i pulled in to a parking space, there was a man

awesome staff, clean rooms, free coffee, free laundry!

wonderful fitness and guest laundry as well as a helpful staff

free laundry and super nice staff!

and laundry

free laundry, and overall it was a nice hotel

ignoring do not disturb sign when we had sleeping kids and not apologizing when brought to their attention, pool

people hanging out in the parking lot.

i didn t eat breakfast but i did enjoy the fitness center and the location was perfect.

i booked the hotel with a pool for my kids

the breakfast hours are shorter than usual and the kids were taking most of it.

i also appreciated the laundry to wash my clothes

pool, location, bar, lobby, grounds

also, we were not told you need to request room service

they have a good gym and the pool is very nice during the summer

room service was a little lacking

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

the shuttle service was also great

pool and breakfast

wifi sucks and i refuse to pay extra for 'stronger signal'

did not like the unrprofessionalism of the bar and dining staff, but honestly some of the clients were a bit

great breakfast

breakfast was great

the hot breakfast was delicious and offered plenty of options

convenience, clean, suite style room and pet friendly

travel a lot for gymnastic competitions and this has been the best hotel by far

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

laundry facility was out of order.

we used the self service laundry which was very convenient

friendly work staff, comfortable beds, rooms are very clean, great breakfast, and my kids enjoyed the pool and

the hotel booking line to check the pet fee before booking

while she was cleaning the room next to us, she said no and that she would have to go down to the laundry to

had a great breakfast, front dear staff was pleasant

parking, wi-fi, breakfast.

loved the breakfast

wish it had an indoor pool, but the pancake maker was awesome, the rooms were very clean and smelled that way

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

great location. clean room. comfortable bed. quiet, even with kids at the hotel.

door from the parking lot was open

easy access to parking and plenty of parking space

laundry

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

i liked that they had wifi

no laundry machines on site either

s a few suspicious looking people that hang out on the stairs and in front of your room door smoking and you

breakfast not included in low price - if a free breakfast is available, should be for all guests,

they do not advertise a pet policy yet they charged my card $60 extra dollars without even speaking to me

charged an additional pet fee $30 that wasn t mentioned in booking charges for pet friendly

was good location was good laundry facilities was easy to use parking garage was

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

i was located a ways away from the laundry room but could hear the dryer from my room

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

we also liked the gym, the equipment is new and in good shape

great people, great breakfast, we are planning our next visit

pet fee (i know that s not specific to this property)

parking lot was awkward

it's a pet friendly environment but it's so well maintained you would never know pets are there

plenty of safe parking place

the laundry facility was out of order

breakfast could have had bacon .....no meat both days

was clean,beds were comfy,pool was nice,quiet and cracker barrel very close

pool was nice great size washer dryer staff was very friendly great location

pool was closed the entire time

2-4 white box trucks in the parking lot blaring their music while i had my grandchildren in the pool

wished it had an inside pool

not a thing, even the breakfast choices were great.

hotel and parking lot were clean

the breakfast was excellent

location. selection of breakfast and the staff were great

the pool was the perfect temperature, and there were plenty of towels

excellent breakfast, just missing bacon besides that just wonderful.

pool closed too early

no boiled eggs for breakfast

they would get an electronic payment system in their laundry and more machines

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

staff was very helpful with information and quarters for the laundry

tv worked as did wifi after calling tech support

do breakfast

laundry and kitchen nook

laundry is coin based and is only $2 per wash/dry

the smell in the smoking part was horrible at first but you get used to it

a real hell whole, i see why the parking lot is empty, if you would like to be treated like trash and have

it had a little kitchen with no glasses , silverware nothing to put ice in

no laundry facilities on the premises

staff very friendly and accommodating,,breakfast was delicious

room was fine, view of the parking lot not so good

the pool was great, the toys just lying around for the kids to play with

behind the hotel, several parking spaces were not available for use which made parking difficult on the busiest

i also used the laundry facility which was fine and the fitness center, also fine

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

we finally found the person in the laundry room and she indicated

breakfast was good (not great). better choice of breads would help.

the hotel was clean. the staff was great and the free laundry was awesome a great selling point.

i loved this hotel. the staff is wonderful! the laundry is free and opened 24/7

great location and free laundry!!

on site laundry, location and parking.

laundry and gym

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

it was quiet, clean, the front desk staff was accommodating, and although breakfast was covid-style, it was

no vegetables for the breakfast.

times felt unsafe because of men sitting in cars in the parking lot for no apparent reason

location, pool, breakfast

nice bar area and short order restaurant

there was plenty of parking

swimming pool excellent cleanest i have visited in nc.

were disappointed to learn upon checkin that the indoor pool was not available during our stay

the bed was like a cloud. it had room service.

the suite was a great size; the kitchen was great bonus because i wasn't expecting to have one.

swimming pool, gym and a fire place outside on the terrace

a standard hilton garden inn, this had a beautiful lobby, easy parking, and a decent room size

room service was prompt and good

bartender ashlynn (i believe that was her name) also happened to bring our food up for room service

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

in-town to assist with a house move, we had no time or energy to try facilities like the pool or gym

bar closed too early

ol for the kids

no free breakfast

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

lots of free parking. the laundry facilities were fab. the staff were lovely.

also, they had very reliable and fairly fast ev chargers in their parking lots

i realize it's only april. but wished the pool would had been open.

load of laundry, lots of supplies included for free, good water pressure and temperature

laundry room, dryers don't dry.

not the gym, the light in the gym room, and some of the equipment in the laundry area didn't work either

laundry room, dryers didn't dry. didn't like no maid service on the weekends.

laundry room out of service

laundry wasn't kept clean

i was right by the laundry room, which was quite noisy during the night

bed smelled like fresh laundry instead of old hotel room

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

not to mention room next to laundry room so rest and relaxation was not an

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

friendly staff and pet friendly without the pet stay charge per night.

quite room, breakfast included

quiet location, grear pool size

of breakfast items was wonderful

good location, malls, diners and laundry within minutes driving.

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

elevator and smoking room

room i was given was unable to connect to the wifi, suppose it was just too far away from the office :( and i

it was clean and love the fact that it was pet friendly.

was awful, it cost me $8 to do 1 load of laundry

hot tub and heated pool on site laundry

only 1 laundry area and the person ahead of me

very noisy this weekend with lots of kids running around!

major shopping, restaurants and grocery store across from the parking lot, very filling hot breakfast, coffee

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

laundry

loved the guest laundry and walking distance to fun places to

plus the pet hair everywhere

alarms hanging from the ceiling, door lock was broken off, peeling ceiling paint, they lease the parking lot

i was very surprised about the pool table area

loved the clean and modern look! absolutely loved the pool!

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

other employees at front desk not friendly. no lights in pool or around pool during evening

the girl in the bar was grumpy and i wish housekeeping came every day to clean.

it was nice to have a laundry room

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

staff amenities cleanliness breakfast!!!

breakfast was great. room and customer service was excellent

my kids didn t want to leave the pool but we had to run out and get some wings and fries and back to the pool

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

the proximity to the highway. pet friendly! staff was great!

the gym was awesome and the breakfast was amazing

no bar available but did have a snack/drink shop

spacious room, well equipped, easy parking and breakfast