small indoor pool.

service. speed of check-in. shuttle.

parking was available and convenient

when return drop my car lot parking the hotel no have shuttle.

only a short way from the airport with the hotel shuttle or by taxi (5 minutes

the indoor pool is a plus

location , breakfast , airport shuttle

the pool was out of service.

very clean and indoor pool was open

rooms well equipped, full service restaurant and great shuttle service

need to update the breakfast and the laundry room

to housekeeping facilities/laundry area, i guess

didn't go down for breakfast so can't comment but there is a waffle house yards away which was good

clean room fresh linens fresh towels airport shuttle gets extra points

the bed was nice and the bathroom was clean. the wifi was good.

shuttle is 24/7 so arrival to airport departure is in

clean, comfortable, airport shuttle was quick, restaurant in the parking lot

super clean, shower was updated, free breakfast.

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

clean rooms and good breakfast

laundry is completely complementary ( no

breakfast didn t have a wide selection but was good.

friendly staff. nice variety at breakfast. appreciated the free airport shuttle.

it was very close to the airport and the hotel shuttle started at 4am.

i checked in i told the front desk that i needed the 4;30am shuttle and no wake up call

i wish they re a laundry mat.

in addition, the property does not have a laundry facility

we had a family reunion and the entire staff, front desk, outstanding breakfast

clean rooms, free breakfast, free parking for the week and airport shuttle.

wifi worked well

great outdoor pool. nice breakfast area.

i appreciated being able to have breakfast and the always-available coffee

we utilized airport shuttle service and extended parking

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning

the breakfast was great

laundry room is also available

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

desk never had coins for the coin operated laundry

ac went off abruptly in the middle of the night when i have two kids sleeping

manager sit down across from me and my kids while we were eating breakfast like we had stolen something

the toilet was never working properly, and laundry services don't work

all the amenities included, airport shuttle availability, breakfast, laundry, location

people in 1st floor laundry room smoke cigarettes and you can smell the nasty smoke

laundry not in use tho i called in before booking and front desk said it was???

very updated large rooms comfortable beds close to airport pool laundry

no laundry on site

wanted to do laundry but didn't have quarters

no plastic baggie for dirty laundry and the in room safe did not work (bummer)

fighting at 3 am in the laundry room when it clearly states facilities closed

hotel was in a great location with a lot nearby as well as a gas station in the same parking lot

self service laundry

couldn't offer coin exchange for laundry

close to rdu airport. clean. offered enough towels. safe. guest laundry available.

they charged 5-6 dollars for some box breakfast, i had to buy a tide laundry pod for a dollar when i ran out

pool was a little dirty

the breakfast and airport shuttle were very convenient for our early morning flight

the breakfast is the incredible with top brands foods

pool was not open although site says it was

desk clerk and the kitchen staff, with dominique leading the way, were professional and so friendly

the room was like a little apartment very spacious my daughter loved the pool

i also liked the nice laundry room and working ice machines made for convenience

desk about it and was told it had been reported to management who said it was because of the laundry equipment

comforter was lumpy because the filling had shifted and clumped up in the laundry

only things that were not super great was the television/guide, and the cost of the laundry

the wifi was excellent, very good download and upload speeds

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

i love the pool.

pretty convenient, shuttle service, close to the airport .

clean and comfortable, beautiful spacious rooms, nice little pool and hot tub, and a great little outdoor area

great breakfast especially for the value

didn't have a laundry room

breakfast buffet in the morning was fresh

breakfast was awesome! had gluten free dairy free options.

small television in bar area.

disappointed in breakfast but understand because of covid

laundry room for guests to wash their clothes

it would have been nice if there was a guest laundry room

the wifi connection was awesome

breakfast was good, location was good

airport shuttle driver was

the guest laundry facility was in a very small room that felt a little like a closet

the omelette bar at breakfast was a wonderful surprise

no room service or restaurant/bar during the day

airport shuttle, super comfy bed, friendly staff. amazing!

a shuttle that can take you a lot of places, (five mile radius)

no water bottles and body lotion is not great. fitness center is inadequate.

the breakfast could have been better but overall it was great

staff, comfy room, good location, clean, good breakfast, pets friendly

breakfast buffet was great

plenty of room for parking

pool and gym would close before advertised hours

unfortunately the pool heater was out, but they made arrangements for us to use the indoor pool at a sister

communication could have been better - i sent an email about the shuttle / our dog (which they acknowledged when

wasn't able to use the pool and couldn't get a shuttle to swim at another property

all of the staff was very nice thats including the holel shuttle.

this hotel could have been decent if basic laundry and cleaning were satisfactory

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

laundry detergent, dishwashing soap, diahwasher soap was provided

was able to cook or wash laundry if needed in our room

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

the pool and hot tub was excellent

indoor pool. size of room. complimentary water. ample parking

was upset because i got told breakfast ended at 10 then came to find out it ended at 9

think some alterations were made to the breakfast buffet

the room and bathroom and access to wifi and other necessities

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

they had a laundry place.

also needed to take the shuttle to airport for car rental and it was quick easy and driver ( can

gym is pretty sparse (i'm a gym guy)

friendly easy parking room very comfortable - drinks available in foyer/ reception at all times , gym good good

had roaches in our floor and crawling on our wall (we have pictures) and the coffee bar staff was extremely rude

pool was closed

old school cable with no movie options, no room service, no food options, poorly designed rooms, bathrooms are

wifi - had to change rooms as wifi connection in my initial room during check in was terrible,

i don't like pet friendly hotels

quiet easy,,,the airport shuttle driver was great,,,front desk checked me in spite of the computer being

it's wonderful that they have a shuttle service to and from for my short trips

hotel lobby, room, breakfast area was very clean

breakfast

breakfast was well laid out with plenty of various choices and everything tasted good

the laundry room was flooded

laundry room should be upgraded.

and the man incharge of the kitchen and laundry was very helpful

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

wifi is slow

room was below what i can only imagine was the laundry facility

no laundry for customers

we went for a family wedding and we re picked up at the airport by the shuttle driver

property, great location near tons of food options, great view of pool from my room, love the porch and the

i am disabled and was in town for a doctors visit and was assured they could shuttle me to my visit less then

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

staff was fantastic from the front desk, breakfast and maid service

didn t check any of the appliances in the kitchenette

friendly helpful staff. nice breakfast.

parking was good, and well lit at night

available on-site parking

if you have an early flight and want to use the shuttle

the airport shuttle and the friendly staff

room, bathroom, bed , parking, ubication

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

everything was wonderful. the staff were excellent. we had a great breakfast. it was awesome.

of lighted parking, great breakfast, well kept general areas, good security, centrally located to

breakfast was great

very comfortable beds. good location. nice kitchen.

2 rooms, nice kitchen

also the laundry room and vending machines were out of order for my entire stay

no shower curtain. left laundry from previous family. keys never work.

laundry and

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

pool is great. staff is amazing

the wifi was so strong

entrance and exit of parking lot.

were a lot of cars that were circling the parking lot and being sketchy

clean hotel. lovely rooms. great breakfast with a variety of items!

the airport shuttle driver was above and beyond friendly and helpful

laundry left on the floor outside 2 different rooms for the night

laundry was nice

wifi in my room was very poor

wifi was easy and stayed

location. parking. gym. pool.

location and convenience of laundry, gym, microwave and refrigerator

the pool wasn't that clean

so mask ud83dude37 no bar no restaurant but you are still able to sit outside and enjoy the peace

kitchen was closed broken equipment, computers wasn't working properly.

rooms needs to be updated, no room services, pool was closed.

breakfast, room, laundry

laundry room on the 5th floor smelled bad i believe it was only because of the garbage but the 5th

laundry facilities only accept quarters

it was close to the airport and had laundry facilities on a separate floor

they also have an indoor pool and gym, open from 6am to 10pm i think

the pool area and gym

room service was timely

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

hotel location was good, but it's not very family with kids friendly

do not drink so i m not impressed by having a bar onsite m first room had no air and they had to move me that

great staff wonderful room excellent breakfast great location

pool and hot tub need to be upgraded

wifi would not connect in my phone which was very inconvenient and annoying

the pool kept the kids entertained and the gym had the essentials needed for a workout

pool is quite small and was full of teenage girls

free laundry room too

went to the bar and had to wait about 15 mins for the bartender to show up

the glass elevator and indoor were the best parts for my kids lol

i liked the potential outcome of the hotel. the gym in the room

breakfast pool room check in was smooth

was surprised that there was not a safety bar on the shower

the breakfast was great, l loved what i ate and the parking was good

pool perfect for children, location, staff, and cleanliness was excellent

the property is clean and has a beautiful out side patio and inside seating area and bar

small parking spaces

price with a kitchen and location

characters in parking lot around property

into parking lot, property looked like a homeless shelter

(all provided at your request if you have a room that is equipped with full kitchen)

parking was good near the room we occupied

highpoint is the beautiful view from the pool area on the top floor

the gym and the pool plus the bar and dj was also

to website,no accessible ice machine nor accessible soda or snack unless you bought at the bar or star bucks

staff was amazing and respectful, i love how the pool is on the rooftop as well

the gym and the pool plus the bar and dj was also

laundry facilities were clean (and the front desk had quarters)

pool & free breakfast spacious room w refrigerator, microwave, coffee maker, fruit in lobby, parking

breakfast was good and in general my whole stay was relaxing and comfortable

pool & free breakfast spacious room w refrigerator, microwave, coffee maker, fruit in lobby,

were charged $150 for our pets without being told there was a pet fee of the amount of the fee

laundry facility

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

the gym needs some mats to workout on. it's hard to lay on the floor

the hotel shuttle is very handy and i used the free phone at the airport information stand to let them know

not enough parking

hotel and breakfast starts at 6), and more rolled eyes and sighs when i asked about coins for the laundry room

need more parking

the cost for parking.

need more variety breakfast food

because i read that there was a hotel shuttle but when i arrived late (11:00) at the airport i called the hotel

pool was not very accommodating no jacuzzi

a comfortable and clean hotel. close to a shopping center. staff are very nice. free parking.

i like the bar and grill. the pool was nice.

your 2 bar people; teresa & jojo; very nice

parking was too close together.

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

trip was short, so i did not get a chance to use them, but the gym area and indoor pool we're both extremely

was dusty, rooms cleaned only on wednesday, poor breakfast, airport shuttle just a few hours a day

a lot of breakfast options and kitchen staff were so sweet

great breakfast included downstairs

i liked being able to track my load of laundry while it ran via the app, very convenient.

it offers a small gym and pool, laundry facilities, a simple breakfast

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

also i liked that there there are laundry machines in each floor for each one to use

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

no clean rags and towels we had to wait hours til they finished laundry

the parking lot had broke down cars and vehicles with flat tires

breakfast upon request. the exercise room is open. friendly staff. pet friendly

breakfast upon request. the exercise room is open. friendly staff. pet friendly

allowed pets limited breakfast choices

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

free laundry friendly staff good value

i love that they have free laundry

i also experienced dirty laundry/dishes and tub area wasn t clean

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

sounds from the laundry nearby disturbed my sleep

dirty laundry pratices

never got room service for cleaning and laundry

the few cable channels and wifi was amazing

was a little worried about parking

parking. not fun to vie for street parking or head to the garage.

lack of parking

parking is a struggle

room service was quick and easy

evidently this room is directly above the laundry area

facility, spacious rooms with separate living room/kitchen area

the shuttle service was definitely helpful

ample parking

the clean and beautiful elevator to our room which had a magnificent view of a small pond and the pool

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

a wonderful boutique hotel with an amazing bar - unusual drinks (even one he lights on fire) and a great

i even ran laps around the parking lot, which was lovely as far as parking lots go

the facilities were very nice. we enjoyed the lobby and outdoor spaces including the pool.

clean, good location, friendly staff, and good breakfast.

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

bed smelled like fresh laundry instead of old hotel room

laundry wasn't kept clean

i was right by the laundry room, which was quite noisy during the night

not to mention room next to laundry room so rest and relaxation was not an

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

they would get an electronic payment system in their laundry and more machines

staff was very helpful with information and quarters for the laundry

the web site says it's pet friendly but don't mention the pet fee

its location , free breakfast and size of the room!

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

lots of free parking. the laundry facilities were fab. the staff were lovely.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

we traveled from out of state for a gymnastics competition

friendly, helpful staff, clean rooms, and a tasty breakfast.

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

i was located a ways away from the laundry room but could hear the dryer from my room

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

was good location was good laundry facilities was easy to use parking garage was

breakfast was very good

no laundry machines on site either

30 dollars a night for pet without telling me

nothing. security was awesome and parking was well lightening

charged an additional pet fee $30 that wasn t mentioned in booking charges for pet friendly

i like the ice machine and breakfast.

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

we requested for a late check out and the staff was very accommodating.

the room view was just of best buy parking lot

swimming pool never worked

called before i registered about the status of the pool, it was the only reason we stayed there

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

laundry

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

the wifi was decent enough so i could find another hotel for the rest of my stay

the full service laundry room was nice, although i wasn't there long enough to use the services

laundry room, dryers don't dry.

bathrooms were clean. front desk pleasant. laundry facility a plus.

not the gym, the light in the gym room, and some of the equipment in the laundry area didn't work either

laundry room out of service

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

wish my stay was long to enjoy the pool but overall nothing to complain about.

right down the road from the pnc arena, i was able to drop my kids off and pick them up easily

great price, large room, super comfy bed, awesome courtyard, big pool, everything was clean, nice area to relax

free dumbbells but no universal gym in the fitness center

the pool and the room and the location

walls thin. neighbor had kids!

breakfast, pool, gym

the breakfast buffet

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

it was nice to have a laundry room

breakfast is pretty tough if you have anyone with food allergies

location ,the staff extremely friendly ,cleanliness ,well lit parking lot

the rooms are clean and spacious. kids loved the indoor pool

good location, malls, diners and laundry within minutes driving.

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

booked a smoking but was told it was booking

it was clean and love the fact that it was pet friendly.

wifi dropped for long periods of time the property and multiple rooms smelled like weed

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

laundry

loved the guest laundry and walking distance to fun places to

alarms hanging from the ceiling, door lock was broken off, peeling ceiling paint, they lease the parking lot

staff is very good. great location! free parking.

environment clean staff friendly secure parking

loved the clean and modern look! absolutely loved the pool!

great fitness room

pool table cleanliness

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

the breakfast is great too

fantastic indoor pool and decent gym with weights room comfortable great shower great breakfast with a big

breakfast was great hot proteins and waffles, plus a full oatmeal bar (in addition to the usual hotel breakfast

breakfast is good and there s no issue finding parking at night

no microwave in the room. the bar was only open from 6-9pm.

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

at all faulty electricity walkways littered with dirty room service trays construction at night broken glass in

the beds were comfortable. the breakfast was delicious. they staff was helpful and friendly.

hotel manager personally drove us on the airport shuttle so that we could return our rental car early and avoid

liked that it had a inside swimming pool, updated gym, and a omelette bar for breakfast

ran out of laundry soap

the views from the large windows, large separate rooms, lg flat-screen, even in the kitchen

great breakfast and coffee

parking was difficult at times

position close to the mall. rooms are modern and clean. gym is fine.

but the prepackaged breakfast was a hit or miss

comfortable bed! great room! nice pool! central location.

i didn t eat breakfast but i did enjoy the fitness center and the location was perfect.

room size was good. kitchen facility was good.

friendly staff at breakfast and the kids loved the waffle making machine

the pool area is very nice too

there s also a bar in the lobby as well as a nice little courtyard area

nice bistro, bar for both breakfast and night for a drink and or a snack

was nice having a balcony over the pool

bar was closed... restaurant was closed... pool was closed due to covid...

i also appreciated the laundry to wash my clothes

the staff were amazingly friendly, and the pool area stellar

staff was very professional very nice hotel the pool area is the best hotel i've ever seen

great location and wonderful pool area with fire pits for cooler evenings

also, we were not told you need to request room service

toilet seat was quite loose. laundry coin operated no coin at front desk

laundry service from outside is

shower was like a nursing home, wooden beds and terrible wifi + ac

in room mini barno restaurant housekeeping only by request drapes falling offno room servicewaited 3 days for

breakfast was excellent lots of different choices

no laundry. no pool. gym is tinny.

on site said kitchenette and there wasn't one

parking was over flowing with large construction trucks

breakfast was great, room was great staff was great.

breakfast amazing . comfortable bed. staff was amazing and friendly especially hannah

free wifi isn t available unless you book from their site.

open indoor pool and decent gym

the bar didn t open until 5 and we were thirsty when we checked in.

the cleanliness and how helpful the staff was. i loved indoor pool.

booked this hotel for the indoor pool and it was well worth it

wasn't enough parking space 0for me.

the suite was a great size; the kitchen was great bonus because i wasn't expecting to have one.

secluded location of the hotel, the cordial staff (even at the sister property across the parking lot, doubletree

room service was prompt and good

swimming pool, gym and a fire place outside on the terrace

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

smelled of cigarettes and dirty laundry

that it is pet friendly and the location is very good.

the laundry facilities consisted of two washers (one front loader & one regular) and two driers, both

the parking lot filled up every night.

gym had not been tended to in some time

asonal) outdoor pool, great breakfast, helpful staff, clean and spacious rooms

the kids loved having their own little living room sofa bed, and the kitchen was

great staff and free laundry!

wonderful fitness and guest laundry as well as a helpful staff

awesome staff, clean rooms, free coffee, free laundry!

free laundry, and overall it was a nice hotel

clean and big laundry room on site

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

we finally found the person in the laundry room and she indicated

i also used the laundry facility which was fine and the fitness center, also fine

a nice kitchen area with a small stovetop and refrigerator

the kids were making a lot of noise running up and down the hallway

perfect location and excellent breakfast

we also had our dog with us and they put us on the 3rd floor, i don t know want other pet friendly hotels

busy weekend, so parking was not good.

feel it was pricey with the pet fee

even have laundry facility

also being able to do laundry there

gym was used for storage so no working out, laundry room was dirty

parking was limited

wifi did not work well

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

the show was over and we got back at 11:15pm, the bar was closed and couldn't get anything from room service

no free breakfast

loved that the pool was heated the kids really enjoyed it and the room was a great size and very clean

indoor pool

guests monopolizing the laundry facilities and the gym could be upgraded.

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

the tvs let you sign into your netflix account, which is very convenient, and the kitchen was stocked with all

the pool looked nice and was well kept

the pool was so small and that golf putting green was gross

the room service meal is hot, fresh and made-to-order

there were younger kids running around indoors and outdoors

then i found out a charge of $80 was made on my charge card without authorization (apparently for pet fee-which

had difficulty with the wifi

the staff were extremely friendly and helped us with an early check in

have a bar and grill in the hotel which is great but the bartender didn't know the difference between

very comfy bed, great shower, good parking

pool was poor standard

the pool looked nice, but was not open.

we noticed the bar restaurant area wasn t open

cleanliness, breakfast location, and laundry,

i was able to exercise in the pool and gym while he slept

washcloths, good pillows, friendly & helpful staff (especially the breakfast attendant), well-lit parking lot,

enjoyed that the shuttle service was able to accommodate all 8 us and transport us to and from the mall

nice pool

they were not respectful of laundry facility and use

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

laundry dryer roars

laundry facilities were nice & very convient

the dryer in laundry room was not functioning correctly

no laundry

the parking and construction.

bed was comfortable, wifi was speedy, shower had very good water pressure.

water had to be transferred to another room the staff was deplorable manger charged me a damn 250 smoking fee

they also had room service, which was nice when we were too tired to leave the hotel and go out and get food

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

the laundry is too expensive.

it would be perfect for a family with a long stay because of the laundry mat

liked that it had a sitting area with full kitchen

the gym wasn't great.

free which is great however the dryers took forever and residents were rude about managing their laundry

the room had everthing we needed (kitchen, bathroom, comfy bed, big tv), also there are a lot of parking place

liked having the kitchen area for an extra sink in the morning for 2 of us to get ready

kitchenette in room.

liked that i could have my pet with me more than anything and that my room was close to the outside door so i

very nice and great breakfast ! staff was awesome !

needed more of breakfast options but it was still really good.

the bar was fun and the room was very comfortable

plenty of parking, easy access to the highway.

the breakfast was good

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

laundry on 2nd floor only pool closed

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

enough parking still under construction (could smell fresh paint in stairwell) the pool was not opened to guest

the pool was closed which was a main reason we selected the hotel, they didn t disclose that room service didn

hotel does not have laundry

no laundry room, location and lack of visible signs to entrance.

having to visit hotel next door for pool and/or guest laundry

the room was very clean and the breakfast was excellent

breakfast options were plentiful and tasty