lack of parking

you're a bar patron like myself, be aware that their bar is going to be slammed during the weekend lunch

the bar wasn t open

restaurant and bar closed

staff when dining and bar staff very accommodating with unexpected arrival of large party

i wish the situation was different, as i would have liked to use the pool, but that couldn't be helped

the breakfast buffet

overall good facility! the gym was good. the pool was meh and i did not get in.

indoor pool, breakfast buffet, and outdoor patio area

pool was temporarily out of order.

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

it was nice to have a laundry room

breakfast was great. room and customer service was excellent

the wifi was slow and hard to connect to.

pool needed more ventilation

laundry service from outside is

toilet seat was quite loose. laundry coin operated no coin at front desk

location was great breakfast was awesome staff was top notch

parking is a little funny but it was not terrible at all.

the breakfast was great with lots of options

no laundry. no pool. gym is tinny.

the pool

breakfast is excellent, house is clean and cookable.

diana. the welcome to the hotel was amazing. the indoor pool. the breakfast

cars were getting broken into in the parking lot

pool table cleanliness

other employees at front desk not friendly. no lights in pool or around pool during evening

it was a bit crowded with baseball kids, but there wasnt really anything not to like.

great fitness room

loved the clean and modern look! absolutely loved the pool!

good location, malls, diners and laundry within minutes driving.

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut

burns (huge) in the blankets in a non smoking room

it was clean and love the fact that it was pet friendly.

wifi dropped for long periods of time the property and multiple rooms smelled like weed

laundry

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

loved the guest laundry and walking distance to fun places to

everything was great except for the handicap parking.

the motel doesn't have enough handicap parking spots.

the pool is outdoors so it is out of season

miss a restaurant in a hotel, with a bar to relax in the evening after work, but i see that most hotels don't

pool was quiet and when another hotel customer played music they were told to turn it off and it

nice bistro, bar for both breakfast and night for a drink and or a snack

more than 1 small bar of soap

laundry room, dryers don't dry.

bathrooms were clean. front desk pleasant. laundry facility a plus.

load of laundry, lots of supplies included for free, good water pressure and temperature

laundry room, dryers didn't dry. didn't like no maid service on the weekends.

laundry center and kid friendly

laundry dryer roars

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

the dryer in laundry room was not functioning correctly

they were not respectful of laundry facility and use

laundry facilities were nice & very convient

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

the parking lot was a bit small.

very clean, great pool area, huge suite for great price. very friendly staff.

no bar available but did have a snack/drink shop

complimentary breakfast could have had more selections

the laundry is too expensive.

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

it would be perfect for a family with a long stay because of the laundry mat

- wifi performance was excellent and having kids with technology toys, the internet speeds was

small gym but there is a large gym next door

bed smelled like fresh laundry instead of old hotel room

front desk for washcloths and towels they did not give me any and their excuse was no one did laundry last

laundry room detergent machine was not stocked and one of the drying machines out of order.

laundry wasn't kept clean

not to mention room next to laundry room so rest and relaxation was not an

the laundry facilities consisted of two washers (one front loader & one regular) and two driers, both

gym had not been tended to in some time

kids and baby loved the outdoor pool

free breakfast and comfortable room for the family.

always how clean the hotel is and the cooked breakfast is amazing!

was amazing, bed was comfortable, my children loved the pool, and the staff were always happy and smiling

easy location and great facilities in hotel - room service and bar menu

location, pet friendly and indoor pool

only thing that i would say was a problem was the pool was very tiny , to the point if 5 people were in it you

the bar and restaurant was awesome and affordable

pool was inside but not heated

booked this hotel for the indoor pool and it was well worth it

loved the bar / restaurant area.

having a bar and grill next door was perfect

the pool was kept very clean

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

parking lot was a nightmare

the breakfast bar

of parking

the property it was clean pleasant smell nice breakfast buffet and night time bar for

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

lots of free parking. the laundry facilities were fab. the staff were lovely.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

nice spacious room. excellent parking

choose this location mainly because of the ev chargers

we finally found the person in the laundry room and she indicated

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

i also used the laundry facility which was fine and the fitness center, also fine

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

the pool area is nice, but towards a road, which means during the week rest is hard to get, sadly

the lighting in the parking lot is not sufficient

very little. the parking was the only decent thing about the property

no breakfast. wifi horrible. room disgusting, but i had no alternatives at the time.

into parking lot, property looked like a homeless shelter

im a state security officer that why i go out my way to make sure the staff is safe patrol the parking lots and

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

clarification of pet policy

we appreciated the full kitchen and sitting area

liked how spacious the room was, the refrigerator, microwave oven and the kitchen sink

rooms have a kitchen if you are staying a few night was a nice thing to have

free laundry room too

the kids loved every moment & we had a blast

the buffet breakfast was great

the kids knocking on the doors a d running.

we're used to marriots brand because of the kitchenettes

nice furnishings, good kitchen

the full kitchen was a pleasant surprise. location was terrific.

large tv shower carpet kitchen

staff was veru friendly, and breakfast exceeded my expectations - especially considering the price

kitchenette was clean and had everything we needed. comfortable bed. liked the closet inserts.

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

we used the self service laundry which was very convenient

laundry facility was out of order.

great pool!!

pet policy - thank you for only charging $30 for my fur baby

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

right down the road from the pnc arena, i was able to drop my kids off and pick them up easily

wish my stay was long to enjoy the pool but overall nothing to complain about.

room was very large and comfortable, comfortable beds, breakfast was good, very convenient parking, secure

the bar was fun and the room was very comfortable

this one happens to be literally 2 minutes up the road from our new gym we just opened, so very convenient

we stayed 3 nights and the breakfast was different every day with great choices

breakfast was great! good selections

very nice and great breakfast ! staff was awesome !

laundry room was a mess

laundry facility is crusty and this one doesn't even have a gym or any other amenities at all

laundry room was easily accessible

that there were kitchens and a laundry basket

charged $98 not $69. wifi unplugged so who knows?

free which is great however the dryers took forever and residents were rude about managing their laundry

were fluffy, linens were thick and of good quality and room was well equipped with kitchen items

and it has a good kitchenette in the room which is very important to me

pet fee was not disclosed at time of booking and made the hotel absolutely unaffordable

the rooms were roomy and loved have the full kitchen option for snacks and coffee/tea in the mornings

breakfasts have taken a big hit since covid

i couldn t connect my mac book to the wifi

there was limited parking in the parking lot but everything was good.

pool was not open.. but that was due to the timing of my trip.

didn't have a chance to use the pool but it looked fabulous

i appreciated that there are laundry facilities for guests.

the rooms were clean but a little tired looking the laundry facilities were out of order and the hallways were

breakfast

it accommodated 2 adults and 4 kids rather well

and fridays are too quiet for kids

was nice and clean for the most part room were clean but laundry room under mat need s

laundry bag shredded apart plug not available for tub drain water not hot enough/ did not sustain

breakfast was the waffles and some other sides

breakfast could benefit from having omelette and sausages included.

and free parking

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

they had a laundry place.

night time shuttle driver was fantastic

my daughter loved the pool

bar was more like a counter not for cocktails

service. speed of check-in. shuttle.

clean, convenient to airport and free shuttle and parking.

nice snack bar and restaurant/lobby bar, exercise gym and meeting rooms

airport so not much around and need car unless you just plan to use their shuttle to the

pool too small for five

friendly staff, above average breakfast, comfortable bed, spacious and clean.

great location for the rapport. the shuttle was easy to get in the morning.

liked the pool, fire pit, size of the suite, everything!

she explained that we could park our car there and take the shuttle to the airport

enjoyed our stay mainly because it was clean, the beds were comfortable, and the swimming pool was clean and

laundry is completely complementary ( no

kitchenette-very nice; showers-very good; loved having the shampoo, conditioner and body wash

breakfast and shuttle bus from airport was included in the price.

i'm assuming the garbage was placed out there for pick up since the facility has kitchenettes, however it's a

breakfast

was great but most of all i loved the open bar & the fact that the room was very neat clean and comfortable

breakfast could be more varieties .

the pool was nice and warm and provided us evening entertainment

pool was small but exactly what we needed for the kids to blow off some steam before bed

the room service could be way better.

laundry room is also available

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

desk never had coins for the coin operated laundry

lights / power on and manager with better tolerance with kids.

gym was tiny and not working

self service laundry

couldn't offer coin exchange for laundry

they charged 5-6 dollars for some box breakfast, i had to buy a tide laundry pod for a dollar when i ran out

close to rdu airport. clean. offered enough towels. safe. guest laundry available.

nice courtyard with pool

they also have a guest laundry room which is very convenient

to the elevator and i especially didn't like the fact that my keys stopped working in my room and laundry room

in 1st floor laundry room smoke outside and leave the door open so it smells like smoke inside the hotel

laundry not in use tho i called in before booking and front desk said it was???

very updated large rooms comfortable beds close to airport pool laundry

to housekeeping facilities/laundry area, i guess

need to update the breakfast and the laundry room

parking my vehicle at the hotel was way cheaper than at the airport

) basic carb breakfast

i showered at the gym planet fitness

i wish they re a laundry mat.

in addition, the property does not have a laundry facility

thanks for a great stay and for the free shuttle from the airport

cleanliness and breakfast were excellent

breakfast ended at 9, i'd like for it to end at 10 so you can sleep in and still enjoy breakfast

we utilized airport shuttle service and extended parking

it was highlighted by a great continental breakfast

the breakfast was great

wonderful staff. exceptional breakfast. waffles. pet friendly.

close to everything. breakfast was amazing!!!

the buffet breakfast was

the only other thing was the signage was a little confusing about shuttle service

clean rooms and good breakfast

shuttle to airport right on time

wifi was great and lots of outlets in room

no laundry on site

wanted to do laundry but didn't have quarters

fighting at 3 am in the laundry room when it clearly states facilities closed

no plastic baggie for dirty laundry and the in room safe did not work (bummer)

it also offered a continental breakfast free parking and free internet bring internet i would stay there again

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

clean, bright, cheerful and pet friendly (we'll bring them next time),

my dog was petrified, and the whole check-in experience was

hotel with nice staff and services such as gym, free wifi

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

the guest laundry facility was in a very small room that felt a little like a closet

the fact that it says pet friendly, but you gotta pay $75

no room service

i didn't try one of the breakfast sandwiches

an went beyond for all my needs ,, hotel employee was outstanding along with d the hyatt shuttle driver would

comforter was lumpy because the filling had shifted and clumped up in the laundry

only things that were not super great was the television/guide, and the cost of the laundry

i also liked the nice laundry room and working ice machines made for convenience

desk about it and was told it had been reported to management who said it was because of the laundry equipment

there was no pool or gym which was what we came for.

didn't have a laundry room

bugs in the bathroom, 2nd room had no bathroom light, could not accommodate a late checkout and parking after

we were greeted by the receptionist immediately and i noticed a bar to the side, small intimate in the lobby-

great breakfast! we liked separate sitting area in the room.

parking lot was full when we arrived past midnight and had to park across the street

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

wifi was not working for me for multiple days

there was barely food at breakfast

breakfast was not included!!!

could not provide room service during stay

laundry room for guests to wash their clothes

it would have been nice if there was a guest laundry room

everything , including shuttle to airport

breakfast, clean rooms, the big screen tv and the friendly staff.

the breakfast was very nice. the staff was exceptionally friendly and accommodating.

great breakfast, great location.

breakfast buffet was great

the breakfast could have been better but overall it was great

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

no water bottles and body lotion is not great. fitness center is inadequate.

no laundry machines on site either

my tv was not working, the room smelled like smome when it was a non smoking room.

continental breakfast had a vast selection

parking lot full of drug users all night, loud just a terrible place

nice breakfast with hot waffles. friendly staff.

had hidden stains in the carpet also, the kitchen floor was loose i almost fell

it had a kitchen and living room, the bedrooms were both spacious, not much of a view but was nice and quiet

wish they had an indoor pool

the free breakfast and late check out at noon were also pluses

excellent breakfast and the hotel has a wonderful pool i definitely recommend it and i intend to come

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

laundry

didn't like that when i left at night, upon my arrival back, there was no parking spaces near my room

unfortunately the pool heater was out, but they made arrangements for us to use the indoor pool at a sister

pool was amazing, breakfast had lots of good options, room was clean and spacious perfect stay for us for our

the pool and the gym was clean, never crowded.

everything was clean, spacious, and there was variety for breakfast, so it was great.

room was a nice size and did have kitchen capabilities.

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

smelled of cigarettes and dirty laundry

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

there is roaches rats running around they didn't want to give me my money back my kids was scared sleeping here

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

laundry detergent, dishwashing soap, diahwasher soap was provided

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

was able to cook or wash laundry if needed in our room

this hotel could have been decent if basic laundry and cleaning were satisfactory

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

was good location was good laundry facilities was easy to use parking garage was

i was located a ways away from the laundry room but could hear the dryer from my room

after waiting for several minutes i walked around and found someone in the kitchen who was also covering the

i heard another customer complain about this at the desk and wasn't given a responce) guest laundry didn't work

staff was very helpful with information and quarters for the laundry

they would get an electronic payment system in their laundry and more machines

do wish the breakfast option either more continental options or able to have more than just waffle

bed was comfy, wifi was good, room was clean, and it was right in the middle of everything

parking was scarce and tight!

the breakfast was amazing. close to the mall and restaurants.

and wifi came with the price of the room

breakfast due to covid is not great, but understandable

enough parking

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

guests monopolizing the laundry facilities and the gym could be upgraded.

they have a bar open from 5-10pm

wish the bar had been open.

the pool looked nice and was well kept

had dirt cups, the floor was full of dusty and debris, one of the towels was stained, and being a pet friendly

the staff was super friendly and loved that they have food and a bar open for decent hours

the gym was difficult to find and my partner didn t feel comfortable going down to the basement early

were asked if we wanted room service to clean lur room after the first night stay and we said yes

i loved the gym

even have laundry facility

gym was used for storage so no working out, laundry room was dirty

also being able to do laundry there

we visited one of our kids and grandkids for a week

even the wifi worked perfectly

no wifi access

there were younger kids running around indoors and outdoors

didn t like the fact that s there s not a lot of parking and the walk to the front of the hotel to the

we went down for breakfast we noticed a kitchen employee patting a dog and afterwards she went straight to

room service left paper in our cheeseburger, no one called to follow up regarding this matter

and five dollars for wifi is ridiculous

was disappointed that the pool was offline; however, the next door marriott property had a larger pool and it

the pool looked nice, but was not open.

loved the free parking

very comfy bed, great shower, good parking

nice working air conditioning. proper working wifi. aren't to pressed about late check outs

didn t like the parking, i felt like there wasn t much

it has free parking and is in a great location for getting the free bus service straight into the raleigh

free parking was a great addition and breakfast included was also a lovely contribution

free wifi breakfast included easy directions staff was friendly hotel was clean and quiet

it is clean but no on-site laundry, next to a large laundromat though

much of a breakfast, but everything was good

said non smoking but smelled of stale cigarette smoke

didn't get any breakfast

got a smoking room even though i requested a non-smoking room they had none left but it was not

i also appreciated the laundry to wash my clothes

lack of room service

pool, location, bar, lobby, grounds

great location and wonderful pool area with fire pits for cooler evenings

i love the room service

the gym was up to date with good machines and the outdoor patio was nice for morning coffee

breakfast was pretty good to bebgrab and go and persia did an amazing job checking me

love the breakfast,the staff was great helpful,the area was exciting

also having the ability to get into the weight room and pool was great

and breakfast is fantastic

cleanliness, breakfast location, and laundry,

appreciated the shuttle to the restaurant, and the staff restaurant recommendation.

wifi was a little slow but i get it

, the back parking lot was not busy or full so we always got to park right at the door and go straight to

shuttle service to nearby mall

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

availability of shuttle service and prompt response to requests for drop off and pickups

the location was great and the breakfast was not a grab and go

got a wake up call right on time, the airport shuttle was perfect, and thry even made breakfast bags for us as

well staffed and nice people who provided shuttles to the mall.

friendly staff and free laundry

laundry

and laundry

the laundry room was very convenient, as well as close proximity to the crabtree mall

awesome staff, clean rooms, free coffee, free laundry!

no laundry

water had to be transferred to another room the staff was deplorable manger charged me a damn 250 smoking fee

pool was not open. room service was unavailable due to covid.

check in was easy and nice gym. location good too.

the construction and dust in the adjacent parking lot.

the room had a kitchen, eating area even though we did not use one, but was nice

room wasn't properly cleaned and there was trash overflowing under the kitchen sink and hair in the shower and

lots of options for breakfast

our room had a kitchenette, but no table to sit down to eat

awesome gym. breakfast was good. bed was comfortable. huge shower.

the room and hall smelled badly. $50 a night pet fee is a bit steep

pet friendly, with a fee

great location. staff was sooo friendly! loved the bar onsite.

exceptional service, coffee bar and hotel lounge. great for traveling with a dog.

i found having a bar there was unique for a motel of its size. very impressed!.

was surprised that there was not a safety bar on the shower

small parking spaces

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

the property is clean and has a beautiful out side patio and inside seating area and bar

was very clean nice large tv comfortable lobby while visiting with family and friends handicap parking space

pet fee is $150 plus tax which is outrageous

the room setup was good for working in the evening. the kitchen was a wonderful amenity.

we used the gym and the wifi, sat on the deck to work and it was a great location

the rooftop bar - great place to get together w/ friends and the bartender during out stay was great

breakfast was delicious. loved that corned beef hash on saturday!

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

the gym was closed

of the amenities were out of order-pool, gym, even the escalator was broken

the 1st time, the restaurant kitchen caught on fire and forced a building evacuation in the very early morning

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

pool was closed due to maintenance - we were told at check-in

the breakfast was amazing. i loved the room service card.

hotel accommodated early check in

bar and restaurant were above average for a hotel

very friendly. good breakfast

couch- fold away mattress had dry urine stains and my kids didn t want to sleep on the mattress

gym & pool very

pool wasn t open

breakfast was great and the room was spacious, all of the employees were kind

too much bleach in the pool

free shuttle to and from the

had to wait for pilots on shuttle

wifi - had to change rooms as wifi connection in my initial room during check in was terrible,

had roaches in our floor and crawling on our wall (we have pictures) and the coffee bar staff was extremely rude

wifi

tv, wifi, microwave , fridge in the room and location where it is situated.

the room was suppose to be a none smoking room but there was burn marks on the blankets in the table burn marks

no breakfast ice machine was broken elevator was broken wifi was spotty

parking

the apartment was in excellent condition and the breakfast was good - that's all we needed

great breakfast buffet

amazing hotel, amazing facilities, perfect location. great breakfast, super nice staff.

rooftop bar has a great vibe and extremely popular with locals

being told up front of a $100 pet fee

breakfast was extremely disappointing

non smoking rooms are downstairs but you can still smell all the smoke

the offering of breakfast was a plus

didn't do breakfast but once,but it's okay

maybe a little more parking

the breakfast was great

room was nice. good choices for breakfast.

very poor wifi, bathroom wallpaper peeling, moldy ceiling in bathroom, damaged walls.

everything. ... my familia loves it here.it has a full breakfast bar

breakfast is good

the laundry

i did use the gym which was

people smoking by pool, back entrance

parking was tight. no indoor pool (but i knew that when i booked the room)

enough parking

thank god i didnt have any kids with

called the for the airport shuttle right when i got off tbr plane and they were there to pick me up in minutes

wifi was aweful

no wifi

early check in was warm and friendly

the laundry room was flooded

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

laundry room should be upgraded.

and the man incharge of the kitchen and laundry was very helpful

no fridge breakfast wasn't good

no onsite laundry

breakfast; clean rooms; central location; friendly staff; easily accessible room; centrally located

the elevator was down and the pool was closed.

didn t like the fact that the pool was not open yet and it was 86-90 degrees everyday

provided a variety of choices for both hot and cold breakfast.

room was below what i can only imagine was the laundry facility

no laundry for customers

are gorgeous, pool is a comfortable temperature and the room was more than adequate

the grounds are gorgeous and the pool was the perfect temperature for a hot summer day

in addition free parking was a bonus