breakfast available (even though it was part of booking), swimming pool not open, laundry facility not

air con didnt work .. shower screen dirty .. laundry in hallway ...

glad there was a guest laundry, as we ve been traveling a while.

no laundry facilities

hotel listed laundry facility but there were no washer and dryers... unbelievable .....

staff was rude, didn t inform us that their laundry people doesn t come in until 8 or 9 am and that we would

kitchen floor falling apart

i thought it was strange that the kitchen had nice quartz countertops and was in nice condition and then the

kitchen was well stocked. indoor and outdoor space was neat and clean. staff was friendly.

pool too cold to swim

no on-site guest laundry.

tight parking but the hotel was very roomy

very clean rooms, lobby and parking lot

location was super quiet and there was ample parking

to airport with airport shuttle

went here specifically because they had a laundry facility, well we couldn't use it because they were so dirty

laundry room was nice

the pool are was very clean

my kids had fun in the pool

the weight room was perfect and there was a great free breakfast

had a really nice laundry room. the guest room was nice and clean.

on-site laundry, kitchen.

did my laundry in

there were no breakfast because of social distance. coven 19.location is good.

very poor breakfast selection

the laundry facility was horrific honestly

there was a laundry area and plenty of electric outlets

breakfast was good

pool area needs an upgrade but overall a great experience

parking was great for my truck and small trailer

didn t even try to workout in the gym because it was so hot

were very friendly the day we arrived and next early morning departure, as well as the night time shuttle driver

were a couple homeless people in the parking lot messing around at night however the security was top notch and

the staff was awesome everything was normal with the bar and restaurant

they said they had shuttle service to the airport, then changed times n the shuttle

guest laundry, pool and gym are nice

great hot breakfast

breakfast bar could use a few more options.

great hot breakfast too

sack breakfast could be better.

parking lot dirty, pool not usable

loved the inside pool. spacious room. quiet.

the elevator and the parking parking

pet friendly, friendly staff

peoperty is clean and looks like they are also working towards makimg new pool so that area is kind of looks

strong smell of laundry in hallway but nothing unbearable.

they didn t have pool towels and the clerk told my daughter and friend that they couldn t swim without

that i was able to use the pool . my daughter enjoyed herself

it was pet friendly w no extra charge, smoking room, big bed, no bugs

the elevator and indoor pool

laundry facility too small (1 washer / dryer) and unsecured

it was a odor the shoots have cigarette hole in em nun of the laundry is clean very unsanitary

the inside, and at 8 am they were asking if we checking out, like rushing us to leave, also the laundry room is

there was a derelict car in the parking lot directly across from our room in which a man was living

that a smoking room was available

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

ike a wet dog ) they never gave you enough towels and didn t have any to give until they did laundry every

the breakfast was surprisingly delicious ud83dude01 great might stay!!

pool area not to clean

the breakfast lots of varieties and the staff and location was excellent.

on site laundry, computer, smells good, attentive staff.

no breakfast in the mornings , had to wait on staff for about 30 minutes to bring out food that should

not wifi this is a big problem for me i do not have a phone local

little towels, dirty shower curtain, and not a buffet breakfast

the tv and wifi worked sparingly

house keeping never came and got the laundry i had to go and sneak off the cart the next day to get towels and

my room was right by the elevator and the laundry room

convenient guest laundry and office center

disappointed that most amenities including breakfast and laundry were shut down.

unclean laundry room

said there was pool and laundry was not either

many facilities (pool,laundry,ice machine, etc

work, no trash can,,no micro wave,the ac was weak, ,no snack machine ,no drink machine,no pool,no laundry service

the worst hotel bad odor(smoking) air conditioner does not work correctly

no cable or wifi, ac barely worked, no towels provided. roaches and lizards in the room

far the laundry dude was super cool he helped me when i turned in my towels and he gave me new ones and was

room had no hot water, dead roaches on the floor, and someone's dirty laundry was behind the bathroom

pool was ver nice and large to swim laps

i love the hospitality and breakfast option they gave great soap

parking near your room could be better.

i was also impressed by the laundry facilities

parking, the parking is small and the lighting on the side was somewhat dull

they offered a gym membership at la fitness across the street during my stay

the pool was super clean

was not happy at all with room service ,it took them two hours to get the food to our room an then it was cold

the breakfast was different every day of my stay (6 days)

the gym was small but was there (treadmill didn’t work)

was nice but the pool was out of order and our church kids had raised money for this trip through fundraisers

room, price, location, customer service and breakfast.

pool was green for both days we were there so we were unable to swim.

back down to the lobby and asked him and he said he only had one there that he might have to do laundry

did it on her own no shower curtain no heat mold on tub soap dish along with it handy been clean laundry couldn

amazingly breakfast and nice staff

clean rooms.good breakfast and specially i love pencakes.nice outdoor pool.

poor wifi range

staff at night was loud in halls by the laundry room on the first floor

she treated my kids like her own and made sure that they always had enough to eat or assisted them when they

parking lot was clean

to find, close to highway, quiet room, indoor pool, lot of parking places, close to restaurant, shop

good breakfast in the morning

standing and standing while the night clerk talked on the phone and a lady that s suppose to do laundry was

breakfast was good, the staff were extremely helpful and the evening events in the lobby were very

plus pool was closed, more than half of the amenities were shutdown

they had a very nice breakfast buffet that even had veggie crumbles on it that were delicious for vegetarians

the kitchen was roomie

the room was fairly clean and there was a guest laundry facility

pool went flying and pool pump was on while my son went swimming

didn't like that the parking lot bumped up to the access road

i have a pet peeve about responding to a telephone customer when a walk in customer is being serviced

we were in the parking lot leaving, one of the housekeepers came running out to our car

didn t get to eat breakfast but the location was wonderful

the breakfast was nice

parking could be limited later at night, noticed night activity that questioned the safety of the

no complimentary breakfast

broken ice maker, clothes dryer out of order, extremely loose toilet seat, shower grab bar repaired with epoxy

room was clean, sheets were clean, no stains anywhere through both rooms, the pool was clean, the putting green

rooms were clean, staff was amazing, the breakfasts were great

pet friendly

didn t see the $75 pet fee when booking that i had to pay at the hotel.

pet stains in public areas and pet urine outside of elevator

laundry personals were removed

decent parking for hotel, recently remodeled, very clean. friendly staff

i called the front desk using my cell phone to try and order room service

gym has many quality lifefitness machines

parking was free

staff nice, breakfast was good.

there were not a lot of options at breakfast compared to other townplace suites that i have stayed at before

no breakfast was not even editable

room was very clean, kitchen was amazing and the hotel staff was incredible

breakfast had fewer options than others i had been to and the room was lacking some linens and

you have gym, laundry, pool, breakfast

not a breakfast person.

breakfast was great! the room was very very clean and staff was awesome.

you have gym, laundry, pool, breakfast

you have gym, laundry, pool, breakfast

also, it would've been nice to have a machine to make change in the laundry room

was very small and hard to open, no pens or pad, no tv directory, dirty laundry bag that were some of the old

the breakfast was good!!

pool was kind of dirty

room was clean and comfortable. staff was great especially the young lady who served breakfast

the pool

was friendly, location was right were we needed to be, decent breakfast, pool, gym, had a publix right behind

charged $25 for the pet

was some trash in the pool but manager cleaned it up when asked

the pool and outdoor area was clean and fun for my family

everything was clean and neat and spacious rooms. great breakfast too! friendly staff. all good!

it s beautiful and everything great including the breakfast. great team members there

pool was great, the room was comfortable and the lady at the front desk was such a

it is pet friendly and clean and nice and convenient.

understand the breakfast situation, but maybe they should give you an option with the boiled eggs

had a variety to choose from for breakfast

the breakfast was wonderful no donuts actually real food

we stayed for a few days, but there is no room service while you re there until you leave

the syrup at breakfast

was nice,breakfast was at a great time,room had a microwave and a refrigerator

laundry area not working, exceptionally loud

they said they were in the laundry any time we asked

i booked did not realize it was a smoking room, thought all hotels were non smoking, also breakfast you had to

our double room was great for our family and parking was close to our room.

nice staff, clean room, good parking, good location for university of mobile.

room was noisy. sounds from staff laundry. breakfast not that great.

no laundry facilities..

laundry never works

easy to use laundry

laundry was broken and lights were out for a minute.

doing laundry was a joke as there's no dryer vent so after drying twice your clothes are still soaked,

breakfast was limited on choices

it was a great location and the pool was nice.

breakfast was nice. pool was open and clean. room was spacious.

wifi did not work in our room

seems like they need to use a better laundry detergent, with bleach or peroxide

laundry

how i couldn t find the laundry room.

there is a laundry machine that i could use paying usd 2

the temp. on the indoor pool was ice cold

had to request an iron not enough towels. no closet. no laundry

dog trained in diabetic alert situations yet i was still told that i would be responsible for a pet fee

wifi is available, the tv wouldn t work at all due to no wifi, they don t have any towels, hand

the pool was outstanding as well as the laundry facilities and the fire pit area

i also love the size of the room and the fact that there is a gym and laundry facility

the fitness center was alright have clean towel and laundry machine

non guests had to be run out of pool but everything else was great

breakfast was ok

really would have liked to be able to do laundry but no services there

on-site laundry facility

no on-site laundry

staff, good breakfast bar, breakfast bar attended was so sweet and helpful

breakfast had a free pool table in the lobby and other assorted games for kids and families room clean and

the pool

staff parks in the handicap parking spaces with no placards or license plates

the rooms were big and no carpet and window opened

pet friendly

pet friendly, helpful staff,clean room

all other facilities (laundry, grocery store and a lot of restaurants) are nearby

room was supposed to be non smoking

i don't ever eat breakfast

the breakfast, i love it :)

the breakfast was very limited even for a budget hotel.

had swimming pool, laundry facility, computer with printer, and daily breakfast

laundry only on 1st floor level

told me about the location of laundry ,ice machine and my room

pool was not open.

nice staff good breakfast with choices quiet good wifi

the 1 ice machine they have don't work and by the looks of it it hasn't for awhile. the laundry

the guest laundry out of order and was 1 washer 1 dryer also far away from my

pillowcases were yellowed, as if laundry soap was not strong enough

our room was next to the laundry room was loud during the day.

laundry detergent was available to be able to wash clothes

when we left we saw roofing nails in parking lot and on sidewalk to front check in

there was trash left all around the pool area

parking just outside the door

pool cud be cleaner.

excellent breakfast! above and beyond the normal continental.

not like laundry, but clean, inviting

the breakfast was great and the staff was amazing the laundry facitilites were great

the bed was comfortable and they had a laundry room. close to a lot of restaurants.

the rooms, staff is helpful, lobby spacious, outdoor deck is accommodating, pool location, laundry area useful

i didnt get a chance to get breakfast, having to leave early.

no laundry bag

the laundry facility only had one washer and one dryer, which was broken

have date night monthly, and we travel to mobile for a day or two to get away from our kids

the restaurant and bar is way over priced and the food is disgusting. they served me raw chicken

parking lot sucks if you have a trailer longer than 25ft but i got a 30ft gooseneck in their lot

the food for breakfast ran out really fast though the cook was very accommodating

staff was polite and friendly. room was clean. parking area was safe

easy parking. breakfast set up looked nice.

due to covid, the buffet breakfast was not available

parking lot was very dark when we arrived after dark.

even in the front office to the rooms and more would be great and upgrade would definitely be a laundry and

room was run down needs painting, i also would like to see no carpet in the pet friendly rooms

they waved the pet fee

location was suitable for our traveling needs. and they let our pet stay with us :-)

no breakfast if i remember, there was no wifi.

we felt safe, it was clean, breakfast was good, gym was perfect

was being renovated, workers unloading materials lobby full of materials breakfast closed and parking lot messed

we needed two for our kids

free breakfast and the pool.

the location was easy access to interstate. the cinnamon rolls at breakfast were my favorite.

small laundry area

the guest laundry is a joke

was great , guest laundry clean and efficient

in the shower, dirty laundry left in the bathroom, pillows were flat and the entire floor stunk of weed

dirty, laundry room is not working, restaurant is not working, breakfast was not served as advertised (no

the bar closed at 10

the restaurant and bar were closed due to covid. no room service. time to open up. 3/13/21

the bar opened sat night but as soon as we got a drink at 730pm the waitress told us she was closing

walking distance to restaurants and bars

laundry or washing service/facilities

this is after i asked about a late check out which i was rudely ignored about

paid for a historic room with balcony, thinking we d get one of the rooms at the front with a fireplace and

the shower was extremely nice and having the fireplace in the room even though it wasn t used was nice

wifi signal was poor

i also didn't like how the laundry floor (3rd) where the pool and workout room smelled constantly like marijuana

bar is a great place at top of building

pool was not available after booking this location three times.

was rude, kitchen staff were fighting in front of us, ice machines broke, not enough towels, don't pay for

also did not have access to the pool due to remodeling

is the 4th time i have stayed here and i love the location and amenities like free laundry, a borrowing cabinet

convenience store available in lobby , laundry room

were surprised that there was a kitchen, and the laundry was complimentary

the gym the laundry room was excellent

gym & laundry facilities a plus

the gym wasn t the best, could be rook for improvement there!

to add to that, a reasonable pet fee made it doable

i was never even told about wifi or the bar/restaurant downstairs

location and it had a restaurant and a bar inside the hotel.

pool is bricks, all but the side that faces the court house

excellent value for money. good location. laundry facilities.

laundry facilities were broke and ate my money twice, a refund was only given to me once, then “i

the quest laundry was broken

wish the laundry mat was open all night. it closes at 10pm. i'm a night owl.

laundry facility available and machines clean and working very nice & helpful

view was of the back of a laundry not a view of the city and the balcony was shared with another room sooo not

pool is very kid and family friendly, and overlooking the sky scrapper tall building

staff was nice and room was a great size. very nice gym as well.

the breakfast and dinner we ate at the hotel restaurants was very good although at dinner time only

the food and the bar were good

pool was great, nice dining area, comfortable beds. great stay!

well organized kitchen area with plenty of all types of food selections for the whole family

great location comfortable beds and room. lovely swimming pool. excellent breakfast included.

woke up the next day ate breakfast, and headed to the battleship park

the breakfast should have more choices but otherwise it was pretty good.

it didn t have a laundry service on the property.

didn t like he had to walk across the street for ice from registration and no laundry on site

was very nice and comfortable with refrigerator and little kitchenette area price was great too parking free on

couldn t figure out how to use the shower and wifi was patchy

appreciated the full kitchen due to a fridge with ice

room service was a lie

room service food is terrible

(pool, weight room, etc

we ended up leaving the hotel to get food for the kids

everything was great. the view was nice. but the pool closes to early.

garbage in the laundry room

the pool and spa needed to be cleaned of leaves

truck parking

no breakfast closed pool and no one cleaned rooms and was refused refund

i was able to take my sweetheart breakfast while she stayed in bed

easy access to building, good parking

had to be put in a smokers room because i had an animal when it says it s pet friendly they put you in smoking

although they have handicapped parking spaces i therorise just to get the least from the ada act like but they

difficult to get into and out of parking lot when vehicles parked on road in front of hotel.

paper thin ceiling and walls. tv didn't work. parking was bad. floors in bathroom cracked.

breakfasts, free laundry facilities, comfort,quiet

loved the bed it was very comfortable and the fact that it was enough to fit me and my kids at last minute

parking is also in abundance and they're pet friendly so that's a bonus

well lit parking lot. easy access to hotel. away from noise.

very disappointing especially for the kids