there's no guest laundry, which feels a little unusual for a suites type hotel

1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

breakfast had a variety of choices and everything was fresh

the guest laundry was out of order

laundry service not available, ice machine not available.

got free late check out which really made my daughter more comfortable awaiting 6 hours between her

wifi intermittent

in front of main ffloor room close to parking lot some guys left cans and glass bottles i a

there was a laundry on site for guests to use but again we did not use this facility

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

nice and clean, awesome breakfast buffet

a small gym was available but i did not use the facility

they did tell us upon check in where the cheapest and easiest access parking lot was

clean and free parking

free parking right outside of the room

gary, the owner, was very knowledgeable and provided good tips for parking near the falls and how to get around

my car would scrape at the back when i left rhe driveway and that i could get on to the wifi the morning that

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

free wifi and parking

wifi didnt work

free wifi and location was great

wifi was too poor

room location was right beside laundry and at hotwl entrance

the snack bar was yummy!

use soap bar and shampoo ssaparately in the room

room set up with separate room with 2 queen beds and other space for another queen bed and wet bar with microwave

tried to charge us for early check in

didn't like that there was no breakfast, the pool was dirty, the room smell bad, the tv and wi-fi did not work

sheets were stained , the pool was green, the bathroom had no hand soap and the a/c didn't work in our room so

breakfast no coffee rooms need a little tlc good cleaning bathtub dirty, beds were comfortable,,

also, the pool was so bad them i can't wash my mop in that pool

was dirty and the photos were not like as appear on the web, wifi doesn't exist

dryer in the laundry wasn't working so we had to go to an expensive local laundrymat

) i used the laundry room (washer and dryer) which was very handy

wish there was a laundry facility on site.

resteraunts, boston pizza is literally right across the street and this motel also has access to laundry facilities

laundry room had an older washer & dryer

price ice machine laundry not working

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

laundry on site

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

staff were friendly there was on site laundry facilities

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

beautiful decor, pool, patio with grill, kids play area, laundry area,the owners were kind and accommodating

parking near the ronin and the berakfast

beds were comfy, room was clean, pool was clean, generous parking space

hotel was dated and had no laundry facility

no on-site laundry

no laundry facility and curtain backside was very dusty, needs proper cleaning

missing was a kettle & microwave esp family with small kids that only eat foods from home.

location able to have early check in when not expected lovely pool for kids

no laundry facilities

having a good laundry was great, as we had been travelling

then to get in inhad to pay 30 for early check in

price was very affordable and wifi worked better than a lot of other hotels

location and included a fully equiped kitchen

no safe and no tea or coffee making in room or guest laundry

no on-site user pays laundry facilities

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

no guest laundry

early check in, the check in staff were very welcoming and friendly

laundry on site was definite plus

giving us a room close to the laundry and turning the machine the whole night

convenient laundry room available for guests

coin laundry on site

they also have a laundry room available for a very reasonable fee $1

services / room servicing / attention to detail / follow up on complaints / no laundry service

we wanted a king size bed and whirl pool but it wasn't valuable

the pool was soooo cold

didn't know that breakfast was only included for two and we had to pay for two kids

we have small curious kids who pick up things and want to check things out

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

laundry was available

was a family with young children doing laundry in the gym area

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

the location and laundry facilities

the rooms in the other building. laundry smell and dampness. breakfast employees were rude.

elevator too slow, old and small no microwave no laundry room

i feel bad for the workers, they are forced to carry the laundry up and down stairs to their carts

they don t have laundry carts

the rooms were old, hotel had a smell to it, and no laundry rooms.

like that i had to pay per clothing for laundry

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry

music, laundry machines, normal work noise , except it sounds like its in my room

#3 hallway was smelling like dirty laundry

we had to pass through all the storage, laundry and cleaning rooms (didn't mind)

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view

trash and dirty laundry left in bags in the hall day

laundry filled out hallway everyday

a staff member used the regular elevators for laundry because the service elevators were broken, and when some

didn't had microwave no laundry room phone was very old and wasn't working they need upgrade with charger outlets

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

room was very clean, pool was super, staff very friendly and accomodating

the pool is under construction

staff and all basic stuff was available in a clean room and the parking spot just in front of our room, can't

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

it would have been nice to have a laundry bag in the room

the pool area was nice

so nice and clean. friendly employees and pool was great.

attached to the casino, shops, restaurants. i couldn t have asked for more!

the pool and hot tubs were great

breakfast options were good

price i paid for my stay, the location is walking distance to the niagarafalls convention centre, casinos, and

not much walkable for family with kids as you have to go down a hill, which is easy, but have to go up all the

morning we had something chewing under the floor in our room, second night a group of kids were in the room

it's a bit cold in the pool, but the kids loved it

needed to do laundry and there were no washers/dryers on site so therefore i had to find a place a few blocks

it's essentially an apartment with no laundry services

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

there was no laundry service

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

parking was great

having to pay for the laundry was awful it really was a bad hotel to stay in

pool, laundry, game room

i didn't like that they had a laundry room but you have to put coins in it in order to use it

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

pool was excellent, in a garden setting and with play area for the children's

guest laundry and microwave on 2nd floor

no microwave in the room but found one in the laundry room for our use

you have to pay alot to do laundry

on site laundry facilities

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

would have been nice to know that the laundry wasn't available during our stay.

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

parking not included. extra charges no laundry room

not fault of the hotel because they send there laundry out to be

my kids could not sleep with the heat

wifi is fast when it works but it s unstable

room, free wifi, city centre is accessible either by walking or by public transportation

i was my kids plus the room smell like smoke disgusting

pool had been filled in

soon as we walked into the hotel it smelled like dirty laundry

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

was a few neighbouring rooms that let there kids run up and down the corridor, in and out of the rooms, slamming

updated room, close to casino

pool was great, arcade was fun

and the pool was not available, the only down fall was our room was right above their laundry facility and was

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

place to take a pet in niagara falls

the bed was very comfortable, loved the fireplace, the jetted tub was big enough to fit two people comfortably

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

room service very nice, timely and taste great

staff, offered a room with a better view of the falls for the lights in evening, the kids loved it

staff always friendly and my kids love it

definitely family friendly with a 15 minute walk to arcades, restaurants, 4-d kids movies, bowling, laser tag

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

laundry available for guests

was up to date and had great facilities on site like swimming pool , gym and even laundry room

no laundry

truly a great choice especially with the kids, but i highly recommend this location to anyone

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

wifi wasn't working properly in the room.

the room was very clean and wifi was good as well

for the price and the hotel room and surrounding areas where clean and comfortable plus the free parking is also

no wifi

(do it while not inside) vpn over the offered wifi wasn't possible

wifi was not connected to our phones, there was some problem with the wifi and there was no exhaust

wifi didn t work at all

wifi was working half the time

great service pet friendly clean nice rooms

clean room, nice bed , with microwave and fridge, good wifi , decent washroom

pet friendly, which is really nice

easy checkin clean room ample parking space good location in front of bus stop

location is close to falls. cleaned smelled good, had ac, queen beds, quiet, good wifi

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

i asked about laundry facilities and was told i they opened at 8am

bedsheet and comforter smells like it wasnt wash from the laundry

wi-fi, in terms of cleanliness it was the worst place we stayed there for two days and the room service for the

no laundry room on site, but there is a

:( filthy, smelly public washrooms, outdated equipment in the supposedly gym room

lights were not working in the rooms and they were quick at replacing them, as well as one of the wifi of the

then denied us saying it would slow down the wifi for everyone else

water in the pool was cold, many things out of order.

laundry in basement was useful and cheap.

dib’t have bath tub just shower room but still okay not really a problem, it’s just we have kids

from the terrace to the pool or the gym, everything was perfect

the indoor pool was small but the kids loved swimming for a bit

we also enjoyed having access to the pool, although it could use a bit more cleaning

the only downside is there is no laundry facilities

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

the rooms smells of wet bedsheets and laundry towels were not to the mark

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

no refrigerator. no laundry on site

had to use the laundry facility, gross 100%

they have a laundry room which was neat

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

great location spacious room laundry facilities available

was no laundry

there was no laundry service in the building, they offer another sister hotel for laundry service

not laundry facilities in building

no self laundry

the hotel has no laundry services, which is really strange

a laundry at property and staff was give 2 bottles of water to few customers only

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

useful to have an on site laundry at a bargain price of $1

would have been nice to know in advanced that there is a guest laundry;

laundry

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

laundry didn't take quarters as marked, had to purchase loonies.

we spent our only full day in the falls doing laundry due to the bugs

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

maybe a policy around the laundry as i got abused by another guest.

the guest laundry room, clean and free for guest (don't abuse it now people)

laundry

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

free parking and free guest laundry if you bring your own washing detergent

vending machines or ice machine in the floors, and no soap for laundry machines

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

that there was onsite laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

staff great laundry faciltys great

clean with a good location. laundry onsite to be able to wash clothes.

we had a bad experience with the laundry service.

the next day, i hung the plastic laundry bag in front of the air vent and sensor so the ac wouldn't shut off

the town closes down early except for the casino which i personally would not recommend.

location, buffet style breakfast, historical site close to the border, very quiet area safe parking

the warm cookies,pleasant and friendly staff,breakfast delivered hot to your room and very good

on site guest laundry a bonus

laundry room is also available to wash your clothes

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

given room at the elevator exit and across from the laundry area. very noisy!!!!

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

great location! clean room. great service. there is a laundry room!!!

location and laundry access

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

it also had a guest laundry wahser and dryer for $3

only complaint is there were no dirty laundry bags or microwave.

the dryer in the laundry didn t work once i told reception they refunded me my

laundry services: i think, this was just kept for the name sack

self-service laundry and free parking were useful perks

no laundry

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

the laundry service does not exist

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

a bit far from the casino

room was clean and spacious with the fireplace and very comfortable bed

there was no laundry machine like other hyatt properties.

food was simple but nice and the laundry service great

it s $6 to do a load of laundry

good facilities( roof top, laundry room)and friendly staff

laundry facilities a welcome bonus

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

no laundry facilities price is kind of high

the smell of cleaning supplies and having hotel laundry stinking up the area didn't help either

i was told they were doing laundry and my room would be ready soon

laundry room needs coins and you have no other option than to take out cash and get a change for it

breakfast was very simple, not really our thing, but the laundry was super handy

the possibility to use laundry services for a few dollars was very useful for us

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

my kids loved the pool even though sometimes it can get a little crowded

then the laundry room ladies were too noisy

it's very easy get arrive. good wifi.

excellent location, great service, breakfast was complementary.....

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

the staff was friendly and the breakfast was very good

was no mention of guest coin laundry or it's location

she explained everything to us where we can do laundry at where the saltwater pool was at

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

on the second day i requested only a towel exchange, no room service, before leaving for the day however when

the gym was a great addition as well

laundry facilities helped with washing our sons blanket as well

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

the staff were also very accommodating with a late check out

pool is outdoors

and my girls enjoyed the heated pool

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

third, i found it inconvenient that there was no self-service laundry option

very small indoor pool

the effort put into room service. came home to clean room everyday.

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

expensive with no included breakfast or laundry

rooms were clean, great size for a family of 4 (2 adults, 1 teen and 1 child)

we got a smoking room cause were bad people like that, and when i opened the door the first time it didnt

the laundry system was really helpful too

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

a hotel they should really invest more money into cleaning everything including there elevators, laundry rooms

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

50 each (laundry detergent is not included)

there were laundry bags left in the hallway all day on saturday.

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

laundry room to small only 1 washer and dryer for the whole hotel.

the main floor had an ice machine with water dispenser guest laundry room available

to get ice you had to go upstairs to laundry room

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

easy to find, close to everything, nice pool and moderately clean room.

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

location, wifi.

wifi was broken, view out window was onto a parking garage. very over priced stay

smell of swimming pool everywhere

i liked the gym, i liked the morning staff

no laundry facility on site or close by

rooms are comfortable, privacy, cleanliness, close to fall, free parking, owner is nice man.

free hi speed internet and parking

clean room, wifi working good.

not lot of parking

didn't like the limited restaurant hours and no laundry options on the premises

the location of the hotel is perfect, loved the pool as well, parking is heavenly

the price we paid, the room was adequate however the dresser drawer was broken, there was no slip bar in the

nothing beats being able to walk to clifton hill, especially with kids

the breakfast was very good and staff were excellent we enjoyed our stay very much

property/ stay has a laundry room and it s free

laundry room was helpful

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

free guest laundry room only has 1 washer and dryer

- there were a laundry room which is good, but we were unable to use it because there were one machine only

laundry room

everything was good. can't really say anything bad. except you need a laundry room.

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

to jim and pool is not obvious and not offered at the desk during registration $5 strarbacks was mentioned for

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

free parking, breakfast and wifi was all included which was great.

early check in from the friendly staff which was really appreciated

free breakfast plus the family suite

the availability of a laundry

thankful for your inhouse laundry facilities

the laundry room is nice and clean

the laundry room

guessing it was because our room was over the laundry and pool