nice pool area and sea view from upstairs

intermittent wifi expensive accommodation hard beds noise from kitchen in room

wifi coverage in rooms unusable, in the bar ok

breakfast quality and should be improved

of the time understaffed: one waiter responsible for reception, bar and breakfast/dining room

bar was welcoming and served good coffee

type hotel but very clean with bar & small outside terrace

clean hotel, adequate breakfast and the beach right across from the hotel

excellent location, breakfast, staff

liimited selection of breakfast items

location, very clean, friendly staff, excellent location, superb breakfast usb plugs , no adaptors

hotel super clean, lovely staff, fab breakfast, loved the gym, loved the pool and amazing location

minutes from the airport, staff are helpful and friendly, good choice of food, wifi, hotel right across from

swimming pool beside gym

friendly staff - great wifi

pool was small

gym was lacking in equipment

views from 17th floor bar exceptional

nothing not to like - food was awesome - choice of restaurants. gym and pool!

i recommend spa treatments, very professional staff great products

laundry facilities at a very reasonable price

places to relax on sofas and quiet spots in the shade - and a great place to enjoy the buffet breakfast

has clean and classic room and building settings, convenient location, excellent breakfast, and nice staff and

friendly and helpful breakfast good and nice roof terrace to eat on room clean and comfortable bar food and

hotel was great, friendly staff, exceptionally clean, lovely breakfast and amazing sea views

the wifi worked really well and it even had laundry facilities

well equipped kitchen

only suggestion might be to have a chopping board in the kitchen

it was well equiped (full equiped kitchen, washing maschine and coffee maker) and very nicely furnished

the wifi is good quality and the air conditioning worked fine

shops, burger bar, restaurant, sports bar,, swimming pools, table tennis, ice hockey, pool, everything you

improvements across all of the questions you asked is immense including dining room experience at breakfast

wifi wasn t good for me !

excellent pools and pool bar

we was also all inclusive but found out we couldn t use our bands in the sports bar

-when using the laundry services one of the machines was broken for a significant period of days, which obviously

laundry, massage, bike rental on site

on the day before we were due to leave i finally saw a manager who said the wifi could only be fixed when the

nothing. i d came back with my kids.

day & night activities for adults & kids were great fun

hotel staff insisted on us using the laundry service, which is not practical not enough staff on in the buffet

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

location, hotel staff, cleanliness, food, spa and cocktails . mostly everything!

they left the restaurants, bars, and pool open when other hotels shut their facilities down entirely

the room, everything very well finished, comfortable beds, very clean room, excellent facilities(gym, fitness

moment was when we asked for two extra towels and the staff pulled them straight out of the dirty laundry pile

the gym

love the no reserving beds although there was still silly people sitting around the adult pool at 7 am trying

the kids club was great, as were all the evening entertainments

the gym is too small not enough equipment

there's also a laundry room where you can go and wash,dry and iron your stuff for free

and comfortable resort with rooms with sea views, a good gym and facilities to do your own laundry

the laundry was useful and my youngest loved the

the promenade, very close to the beach - parking - spaces available on the streets/hotel area - laundry - they

market just outside for shoppiing needs, self service laundry, close to the

too many shady areas around the pool.

i also had a very enjoyable treatment in the spa where the staff were very welcoming and helpful

the onsite spa (separate setup to the hotel

pool and gardens around pool area with small children s playground, giant chess board and crazy golf around

breakfast was excellent, choice, quality, best we have had.

the laundry service wasn't very good

g getting the the laundry done took 3 days)

them especially on one day on particular some clothes were mistakenly taken with the linen laundry and staff as

kids club was good. pools nice. rooms nice and buffet food adult activities 10/10 staff friendly

there was a kids show before the main entertainment but as there was only one child taking part so it wasn't

excellent gym and sport facilities and every hour there is classes to get fit

we had a lovely view of the pool and entire resort from our room

kids entertainment good

the property was lovely - good entertainment, great choice of pools, sun loungers and gym was

about the barcelo lanzarote royal level was excellent

only downside was the other guests use of balls and missiles in the pool where i was with grandchildren

were nice and big, breakfast was lovely, beautiful hotel

the small gym was ideal for me to use in the morning before breakfast

kids areas could do with improvement

the pools etc were just what we needed and the activities were perfect for the kids

last room in the house beside busy laundry and side of the road with a mound of earth for

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the hotel laundry service was more expensive and only available at specific times, which was inconvenient

gym please add more free weights

free wifi would be nice

spa facilities all you can eat breakfasts very helpful staff good information available about local

no ac in bedroom wifi could be better

parking was also great as the outside of the hotel has free street parking surrounding it and we

drinks in main bar (coke, vodka, gin) unsinkable and tasted like petrol

were friendly and helpful, the breakfast was varied and delicious, and everywhere was immaculately clean

limited parking outside, no english tv channels, food of variable quality.

hotel, facilities superb, swimming pool gym sauna evening entertainment, food lovely, staff friendly and

very easy parking

one thing i look forward to is fresh orange for breakfast and sadly it was processed

breakfast was lovely. dinner was super and great value for guests .

i used the laundry service which had my clothes picked up in the morning and returned the evening of the next

outdoor bar outdoor balcony couches internet printer

the gym was poor i believe the ceiling

we got a great deal on our stay as all inclusive and found breakfast lunch dinner and drinks allowed on a/l

this is one of the quieter hotels with not a lot of kids or teens around

the laundry machine broke down when we were there and they struggled to get a repair company in, but it

pool was clean and so was pool area

wifi and tv channels were not very good

old furniture and we saw a cockroach in the kitchen

have kids the only thing that was missing was a sweeping brush to tidy my self orther than that it was

complementary laundry service

the spa treatment was divine

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and

early check in/ late check out and all other requests w/o any problem

the breakfast was fabulous and the place was so clean and tidy

rooms were small, no kids club we had 2 kids 2 and 4 with us so total nightmare no break what so ever, no children

very nice hotel good food and great bar staff

the heated pool was great

the bar staff were friendly and full of fun, andreas was so attentive taking time to cut me a parrot

is only public parking available and during the day and it might be challenging to find a spot since the hotel

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

room service was provided daily, making our bed and replacing towels, coffee pods and bottles of

wifi was very bad to practically non existent, i could never connect, but this was not a big deal

breakfast food choice was amazing, the cleanliness, the location, the polite staff, size of pool, comfort of

spa treatments were great too

pots or pans in the kitchenette, not even a teaspoon

the treadmill in the gym was broken

more weights in the gym would be great also

was not that good aircon was leaking and you could not feel like it was working the tap in the kitchen didn't

only complaint would be the white grill going around the main pool and the kids pool could do with a deep clean

no laundry facilities on the complex at all

location, cleanliness, friendly staff, cost and adults only, good communication.

no restaurant or pool bar as stated on booking.com and basic facilities in the kitchen

apartment, freshly painted, fantastic seaview, right in the centre of the town and free parking

pool area quiet andy clean

having a self service laundry on site was also brilliant

balcony with laundry dryer, we just brought our laundry pins

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

1st class for kids

the kids clubs are great and offer lots of variety each day

loved that i could walk out back patio door to the pool, bar and restaurant

staff excellent pool bar staff absolutely useless apart from 2 girls behind bar who couldn t do enough for

lack of wifi in apartments

local to all restaurants and good gym but not in the hotel

ice machines on the floors - save having to go to the bar all the time for ice - just a

there are no amenities that you would expect in a normal 4 star hotel, like cups, coffee machine, laundry bags

indoor pool gym and sauna all available

animation in the evening, nice big swimming pool, cleans rooms, very nice customer service

ideal destination for families with kids

breakfast, and an ideal location for our golf trip as we were playing at costa teguise golf club, just a short

breakfast wad excellent. plenty of choices.

the hotel also had a fantastic gym, spa, and multiple spots to unwind, all beautifully maintained and peaceful

the infinity pool overlooking the sea is absolutely breathtaking, and we spent hours just relaxing and soaking

bar food was pretty good, especially the salads

plenty of people are combining their stay at the hotel work, which is perfectly possible as the wifi is strong

a very efficient laundry service

wifi only applies to 1 device per apartment, even tho we had a 4-sleeper apartment

accommodation perfect for what i was looking for, reasonable priced drinks in both the pool bar and evening bar

the hotel had a well maintained, air-conditioned gym and they also put on a lot of free exercise classes which

the private beach area is gorgeous and the bar at the sea front with pool is stunning

the wifi isn't great around the pool area but works very well in the apartment

the pool and pool bar were excellent

the kids really enjoyed all the different activities that mike facilitated

could not fault the breakfast

antoinella entertained us & the kids in the bar in the evenings and was excellent with yoga &

it is an adults only hotel so it is very peaceful and relaxing

the staff were very friendly and room service was exceptional

excellent breakfast, very friendly helpful staff in all ares of the hotel lovely bar and drinks, highly recommend

were fantastic, pool and poolside bar was amazing

gym facilities a little limited and air conditioning in gym might have been better our room was

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

laundry facilities for guests use could have been better

breakfast was handy to have plenty of options for everyone

equiped with kitchen

the splash pool was amazing and the kids loved it

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

so clean, and the staff were brillliant. the breakfast and bar were such great value and so nice

new, nice small pools, plentiful free street parking, good location, lovely staff who helped us with various

is well situated with both on street and dedicated parking

the pool and how quiet it was

rooms were really good, little kitchen tucked away in the cupboards

to detail in the hotel and at breakfast

although it is a busy town, parking was surprisingly easy as well and it s central location on the island

the beddings, the wall art, the local gofio and orange sweets for breakfast casa de las flores is an oasis

the breakfast was excellent.

the service was the best and the room (suite with the pool) as well

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

the breakfast is something else

local furniture and all the necessary amenities, a lovely outside breakfast and lounging area, a pool to cool

also breakfast, with fresh local products and beautiful sea view, is

marco is a great host, the breakfast is delicious and also recommend to have dinner there at least once, he'll

wifi worked not very well

loved breakfast, great choice of foods

of the staff were rude, especially at the main pool bar, could have had more activities for the kids, kids only

i also feel the spa pools should be free for guests every day

to be full pension that is what i had booked and payed 1900 chf for 5 nights (2 adults and 2 kids)

the marine also has a laundry (€4) which made the flight even more easy

the place is but i'll finish with, if you can pick anywhere in lanzarote (and you don't have kids), pick here,

and if there is a bad weather day forecast book the spa early as we left it too late and it was fully booked

wifi sometimes worked if you weren t all inclusive it was extremely expensive for terrible food

room service was good

the sea and the murmuring of the waves at night - the choice of fruit and bread/viennoiseries at breakfast -

the back road for parking is a little off road like so take care when parking up at night

excellently equipped kitchen

the garden with plants and pool with view on the mountains are amazing

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning

we loved the kitchen and sleeping in the little cave-like

reception blamed laundry but its onsite, part of hotel

was over the kitchen (8) and a lot of noise from fan below

there is parking available on the street, free of charge

we had a rental car and there was always easy parking nearby the hotel

there was no problem with finding a parking spot in front of the hotel

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

parking area

parking is available on the street with plenty of space

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

parking directly outside was a bonus too

was clean, the kitchen had the essentials

the kitchen is well stocked with utensils and pans

a stronger wifi is needed in the bedroom area

off road parking

not too busy plenty of space by the cool pool near the papagayo

tired gym equipment

away from tacky resorts, also next to best beaches on the island at papagayo (car needed for kids)

with wifi

wifi was too slow and you had to sign in many times during the day

the kids pools were not heated which was bit of a disappointment.

the hotel is spotless and the rooms are maintained by the room service staff to a very high standard

the facilities are quite good - the gym has a few machines and dumbbells which is enough to get in a great

some of the floor tiles around the pool were broken

tasteless ice cream from pool bar no room service available even if you upgrade to royal elite definitely not

tv in room didn t work, no wifi signal in room and no electrical sockets to charge phones (had to unplug

and the client parking is just a dream

only very small gripe about this hotel is that the indoor pool in the spa area is 15euros per person

good breakfast lunch and dinner need more variety but it was good enough

music from bar was quite noisy in our room, but stopped at 11.

found the wifi quite poor and slow, compared to other places where i stayed in the past in playa blanca

the fact that it was new, its location and its stunning swimming pool.

good gym

also kids club staff were a bit off with us, the lady was ignoring us and not letting my son participate

also no turn down service they did not supply water and soft drinks as paid for and there is no room service as

average breakfast free parking

breakfast was great, pool area very nuice, evening entertainment was very good

great the beds were really comfortable the location was good two pools, one heated plenty of car parking helpful

loud music around one of the pools from the kids club. pool bar closed at the quieter pool.

all good bar area nice drinks reasonably priced

very bad wifi connection. no laundry service. spa closed at 6pm.

there were no laundry facilities and also no kettle in the room.

think the quality of the coffee over the venue, breakfast, bar and pool bar, could be improved, not even smelling

counterbalanced by the following major points and are not adequate to a 4stars structure: - the wifi is working

plenty of activities by the pool for the kids and adults by entertainment team

staff/cleaning/breakfast/laundry facility

plenty of nearby free parking for our hire car

pools were quite quiet, plenty of loungers, spa facilities were great

noise from kitchen etc

property including play ground, tennis court, astro pitch, table tennis, indoor and outdoor pool, gym

laundry service instructions is incorrect - they need changing / updating

the rooms were cleaned each day whilst we had our breakfast which consisted of a wide range of options

parking good food warm pools helpful and multi language staff comfortable beds clean hotel good for

where family with kids had to move few times because of other behaviour i think guest experience team could be

the spa was not worth visiting

gym also i enjoyed but very small when more than two people in it

the only criticism was the wifi isnt great but thats nit picking.

the app that you download gives you all the bar menus and food menu for the pool bar and also the information

also the checks and requirements to book table for breakfast

in poolside bar were awful and tasteless

pool areas were spotless and loved what i believe is a salt water pool

the lobby bar was very elegant and relaxing and we enjoyed the guitarist, violinist, and singer on the

loved everything, from breakfast to minidisco -kids clubs, everything was top class

perfect for the kids

breakfast is wonderful, with a huge choice of quality meals

grat facilities for kids of all ages

location, great staff, comfy rooms and plenty of parking space

gym users were asked to wear the mask while training which is very unhealthy

the food was good and evening/kids disco was

evening bar piano music was quite samey after 3 or 4 days.

main adults restaurant, free 2l water in the room daily, breakfast was great and the pool snack bar was good

the adults only pool and bar very relaxing and a great cheese and ham toastie with a beer at lunch time

- enough choice of food and drink in the main adults restaurant, free 2l water in the room daily, breakfast was

we frequently had to move when around the swimming pool and at breakfast if we wanted to eat and enjoy an al

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

also, be careful what you give into the laundry

kids club kids pool play area kids

staff friendly atmosphere nice food , great location with lots to do , excellent spa facilities first class

room and pool were beautiful

staff, activities, food, pools - all great. late check out was possible. free parking.

the pool areas are amazing and the food in

spacious room, beautiful views , large selection of pools, adults can enjoy some time away from kids as kiddy

the area was exclusive, and the onsite bar was a real treat

wifi connection was weak and often instable in our bathroom living room (lateral pool view) - we

parking was a slight problem.

with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

the wifi signal is ok, but it is quite slow

wifi was excellent throughout the property

great selection of food and wonderful entertainment for adults and kids