stronger wifi connection required on upper floor.

didn't like dinner was in the bar area

location good parking easy to walk into town centre lovely grounds to relax having a

easy parking good blackout curtains

stayed 2 nights, the cooked breakfast on friday was much better than the saturday, sausage over cooked, service

noisy from early6am laundry machines and staff wearing hardshoes on wood floors

room was next to laundry facilities so when washing machine ran it was a bit loud.

was located next to laundry room, with washing machines switched on quite early in the morning

were situated next to the cleaner /laundry room and from early morning the washing machine and the cleaning lady

breakfast was great value

staff were well presented and courteous, though unable to fix my issues with the wifi!

the food was great, especially the freshly cooked breakfast

menu was fabulous and the dining room service excellent

wifi wasn t available in the room i was in.

parking was handy too

no laundry bag in room and no slippers was surprising for this quality of hotel

no kids club, tennis courts closed, no laundry service, cold showers.

walk into peebles a nice town have a swim in hotel pool good coffee shop in hotel our room had a lovely views

breakfast was ideal with a good selection, location also good for a short walk before taking in the

there was no room service which you d expect for the price

our dinner was incredible and breakfast was also first class

the historical finishes in the building combined with conventional improvements, and convenient parking

bar downstairs not open

thought the spa was at the hotel but it was in peebles

pity it was during covid tiers bar was closed but served in room which was better than nothing.

very little experience and couldn't answer very simple questions like when i asked if there was laundry on site

on arrival we noticed that the room we were given was dated, had broken windows and dirty laundry which i

room down at laundry corridor ..bath i wouldn't use rusty..

celebrate my sons 5th birthday had a great time in the pool there wasnt much else to do fun for kids if thats

helen in the dining room and michael behind the bar both deserve a special mention for their attention to detail

take the golf cart if you are a nervous driver

i wish the fireplace in the room was functional.

pleased we were able to park in disabled parking space and it is worth a mention that the castle has a lot of

the spa (basically a small pool, sauna, steam room, foot bath, and warm sitting room) got very crowded

would have been lovely to have a real fire in the fireplace in the library bar.

view out of our room the inverary looked into the boilers, bins and dirty laundry trolleys

nice country location, very castle like with grand interior, nice bar and restraunt and grounds

plenty of car parking

comfy bed, nice welcome, excellent parking very nice farmhouse breakfast.

we only stayed one night and enjoyed the room service

my room had a view of half lovely trees and the other half big green laundry bags.

room we were given was 208 right above a laundry room i believe we could hear the whirling of a washing machine

conveniently located to edinburgh and nearby golf

not have breakfast, but beautiful hotel and grounds, pet friendly, good showers, bed very comfortable, can't

you can watch the little squirrels out the front, sit it the beautiful bar area

bar and dining room were roasting, maybe a fan would have been good

was of very good standard and plenty of the breakfast items

lastly plenty secure parking

secure parking

nice surroundings and plenty of parking

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

a little noisy when loading/unloading for the restaurant or laundry

dirty laundry piled up in the hall way

no laundry facilities

breakfast should be included with the price of the room charged.

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

breakfast excellent. spa and pool nice and warm and clean.

everything the gym,opulence and surroundings

location. qualitylity of food. staff helpfulness. can do attitude. great swimming pool

staff was so kind and helpful, rooms very clean and tidy, breakfast was always a hit with the kids and the

the web site indicated onsite laundry which was not the case.

no laundry

great wifi

we did expect some room service during our 3 night stay although it was offered in the evening of our first

massive bed, it was comfy. allow me to early check in and my car stays after check out.

laundry service available if required

welcome when we arrived, excellent cooked scottish breakfast every day (but if you want, you can also help

wifi was patchy but probably cos we were on top floor

parking was free and an extra bonus

the possibility of early check in was very appreciated

i asked for laundry (just wash and dry) and she offerred to do that for only 5 fee, which was very nice

wifi a little weak

i was there for 4 days with my two kids and it was perfect

stairs are a little steep and windy so need to be careful with little kids

stairs are a little steep and windy so need to be careful with little kids

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

nice hotel with a great breakfast, comfortable beds and nice hotel bar

didn't like that the pool was unsupervised

the wifi is terrible

the facilities were on point, especially the heated pool (kids spent hours there), restaurant and bar

golf course grass cutting early in the morning. not hotels fault.

exceptional staff, brilliant breakfast.

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

excellent breakfast. staff really helpful. furnishings vey impressive.

there was no safe to store valuables in the room no laundry bag either

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely

decor of room, bar and generally the hotel is excellent

i paid extra for some flower petals on the bed for my partners birthday and they added a happy birthday brownie

was at the entrance spot for check out, but it was easy to find someone at the bar who sorted it

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

would have loved a gym and laundry

when asked about a laundry service one front desk clerk said that there was no in-house service when in fact

30ish when the laundry/delivery was at the hotel

the wash and dry laundry facility was useful 5

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

no laundry service. helpless stuff at reception

wever no option available for an early check in or late check out )

welcome, parking, accessibility, room, bed and shower room, breakfast...first class.

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

245 second floor, the view was dirty laundry

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

there s no self service laundry. laundry service is a tad expensive.

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

the room we were given on arrival was 100 and next to the front door and laundry - noisy with the washing been

the hotel doesn't offer laundry service

room was a great size for a family, being so close to reception and the laundry room meant that it was extremely

room not properly hoovered, and bedsheets had marks on them - which might have come back from the laundry that

was fantastic, so was the room and all the amenities - complimentary laundry machines, room had everything we

convenient laundry

the laundry service is also wonderful

facilities were great, made great use of the laundry room and breakfast before we left each day was great

laundry facility was also add on top with small kids travelling

was good to have laundry facilities but the drying cycle of the washer/dryer was not very efficient and took an

everything i needed to cook a meal, do my laundry, do my work, has been thought of and provided

noisy neighbours in the next room shouting at 7:00am. wifi unreliable or not working.

wifi didn t work

the wifi was very poor. you need to have boosters so everyone can use the wifi.

room location was in the basement in what can only be described as the laundry room

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service

nearby amenities for grocery, dining, and laundry were amazing

comfortable bed, fantastic shower and good wifi

the gym is small but has enough in it to get a reasonable workout if you aren t fussy

very expensive for a 3 night stay. laundry service that is contracted out is very expensive.

loads of clean and dirty laundry outside our room for too long

when booking we saw that they had a laundry service

there was no laundry

the room info (qr) it said 24h room service, they didn t have room service

keeping- they left empty bottles, chips bag, laundry plastic bags around without throughing them away

pet hate and easily remedied

my kids love waffles for breakfast, delicious ud83eudd24

food and drinks that we had for room service was good

the only thing we had not anticipated was having to book into using the swimming pool

there was a small kitchenette in the apartment to warm and eat take away meals

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute

no issues with wifi during our stay

wifi in the room would be good as signal isn t very good

parking

laundry trolleys/ cleaning trolley left in the corridor for long periods

very quick and friendly room service

we were able to have an early check in which was really useful

room was clean and comfortable. pool was lovely and warm. helpful staff.

was a great stay, the inside was lovely and so were the staff, the new bar area was great

don t open, lack fresh air, slow inconvenient lifts often used by staff to transport large laundry containers

staff and was forever on the basement level when it did reach us it was sometimes full with laundry of something

looked like laundry cages or something

in king deluxe room with castle view pleasant friendly staff good breakfast bar restaurant 24 hr room service

breakfast was fine. room was great. staff on reception and in the bar really good.

would be great if they charged for laundry by weight as opposed to by the piece

no ice machine or laundry facility for guest to use

room was opposite a laundry or service base

laundry service was very good, bed covers were replaced without fuss within 15 minutes

furthermore, the absence of usb outlets and laundry facilities is inconvenient

not all the items on the room service menu was available during our stay.

friendly staff, lovely breakfast and room service was good

cannot remember for room service etc

favorite 2nd floor bar a wonderful pre- and post-dinner space

area was public property and he could do nothing about it we stated that there were young kids clearly up

and clean, central location, friendly staff, the breakfast buffet was amazing value for money

bottle of water, hairdryer, safe, sky tv, free wifi and smart phone for use

early check in.

excellent free wifi and use of mobile phone (

adjacent bar is fine for a snack and good prices

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues

location. able to use gym and laundry facilities

noisy outside from a laundry late at night and first thing in morning

staff, breakfast and laundry

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for

thought it would have dressing gowns for that price though you have to take into the laundry.

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

no notepad to write on in the room, wifi strength was weak in some parts of the room

lots on offer like a gym, bar and restaurant

was only mediocre value, and the kitchen service was slow

the bed, duvet & pillows are fabulous-one or the other is usually a pet peeve in hotels, but not here, sooooo

also the lady at breakfast was very attentive

staff were very accommodating, we got an early check in which was fantastic

there's a very comfortable lounge bar which is relaxing for a few cocktails

beautiful design, nice bar and restaurant

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

no laundry bag.

room was in the basement next to the kitchen, so we heard every single step and other noises of the ground floor

the wifi could be better.

hotel really helpful and friendly staff, didn t use the bar or resturant as didn t have time but looked good

room 101 is next to the laundry for the up house staff , very noisy

room service as late back from the theatre on night

very nice clean room, good room service, and great location.

staff were excellent, location convenient, free wifi was good.

bar staff, the bartender working on the saturday we stayed was very accommodating- think his name

it meant sharing the lift with the cleaning staff and laundry trolley which i am sure was more of a nuisance

a bit noisy out on the main street, and super expensive laundry.

laundry is super expensive and they don t have the laundry bag option, to get a bag on

are over a high bath and it is actually dangerous climbing in and out for an older person no laundry

felt the bar needed some tlc

breakfast was tasty and staff friendly

great location, great staff, great breakfast

wifi is slow for online work meetings

in a club room the lounge was amazing and the spa was one of the best we have been to loved the pool and

being woken by housekeeping at 08.00 on a rare night away from the kids!

great price lovely bathroom good room service

breakfast room service tray still out in corridor at 7pm

asked for late check out as my flight was at 7pm

the fact there was bathrobes in the room, the room service and food was lovely, extra wee touches to them were

say there was anything the i would class as didn't like would've liked a more cost effective room service paying

wifi did not work on the second evening, the diner menu was poor.

only issue was room service was not available however i am sure there is a good reason for that and it wouldn

room service was very poor when we ordered food

ordered room service

gave us more hangers and towels on request - welcome map, wine and orientation appreciated and an early check

when we arrived at the property all doors were wide open, some delivery/laundry (

he even dropped off and picked up our laundry for us

some issues around wifi and tv

nice bar and good breakfast

it had the cutest bar

hallways were very poor looking - laundry piled everywhere

hotel is tired and i didn t like all the laundry (clean or dirty - it was unclear) was stacked like potatoes

laundry bags in the hallway were a little untidy

backlog of laundry filling the corridor outside the bedroom off-putting and cleared in the early hours waking

3rd and 4th floors had stinky dirty laundry stacked in bags causing a horrible stench

there is a common laundry room with a washing machine and a dryer

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

we sent a large load laundry to be washed and some came back shoved & squished in paper; not even folded

staff, the room, the food at the restaurant, value for money, laundry quality

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

the hotel can offer (heard multiple conversations in front of customers with people not knowing laundry services

of response in getting laundry done

of laundry in the hallway - our first view of the hotel from the lift

staff organised laundry run for us

washer / dryer available and no laundry service

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the

lost signal regularly, if you left windows open the cooking smells came into the room from nearby kitchen, not