i loved the pool and the chickens (not to worry, there are no chickens in the pool)

enjoyed a good supper & breakfast

breakfast was wonderful and you won't be needing a big lunch on your next stage ud83dude0a 5

the dinner and breakfast were so lovely

only thing that i wish could be better is to open the restaurant and bar early

hotel management shoud inform laundry services to discard overworn linen

reception and room service was brilliant

breakfast was a simple continental type

service at pool was slow, girl was surly. carpets in bar needed cleaning

recently updated, decent gym/pool

our room was two steep flights of stairs up. no handrails. only street parking.

room was nice, large double bed and still enough room for two beds for our kids

annoying wifi

you need a car to get to the town/restaurants and it is street parking, but a great

the listing on booking says it has parking but there isn't any

comfy beds, cosy room, easy access and parking on site

location, good breakfast offer, parking space and nice staff.

fashioned interior design outdated furniture ridiculous bathroom no mini bar , in fact no nothing; not even a

wifi can be better.

parking was in front of the house, free and always empty

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

even did our laundry

breakfast and dinner were excellent, taking care of all the details

normaly breakfast is at 8am but because of the long trip ahead i could have breakfast at

and to be picky: the breakfast is very lovely, but every day the same

hotel has no private parking but there is a free car park on the street unfortunately there was no parking spot

the breakfast, the friendly staff and the cleanliness.

the breakfast was good, typical, what i was expected. nice view from the breakfast room.

breakfast great quality with lots of choice

stayed on a sunday night and the hotel restaurant and bar was closed, it would have been helpful if we'd been

nice swimming pool, good beds and equipped shared kitchen

nice swimming pool, good beds and equipped shared kitchen

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

kitchen / living room is shared with other people.

pool, staff and room

a little bit old furniture-bed not many selection at buffet breakfast

no parking was available.

quiet hotel modern spotless room lovely breakfast i arrived very late nothing too much

needs more hot dishes for breakfast. wi-fi often does not working

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

car parking, price and breakfast. helpful staff.

nice continental breakfast plus scrambled or boiled eggs

central location, parking lot, comfortable room, cleanliness is irreprehensible, breakfast.

central location, parking lot, comfortable room, cleanliness is irreprehensible, breakfast.

would have liked espresso in the morning with breakfast

even though i emailed beforehand saying i was vegan, there was no real vegan options for breakfast, so that

the breakfast was heated frozen bread in the land of best bread in portugal.

room, the staff, the breakfast, dinner in the restaurant, the lift, the roof terrace, everything basically except

lovely breakfast, perfect location

location is good in the town easy walk to the pool

of all, website says laundry

the breakfast was tasty, especially the apple cake made for us by joses' wife

friendly owner, good breakfast

room, comfortable beds and superb breakfast

our room is very comfortable and clean and breakfast was fantastic

and comfortable, nice pool, garden and main building

immaculate landscaping and gardens and the largest most beautiful pool that you could ever ask for

the parking space is secured and part of the premises which also came in handy

there is a nice pool area just outside the rooms where we relaxed in the sun

secure parking

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

swimming pool is in same area as spa treatment rooms and we were asked to be quiet

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

was amazing, the view from the room beautiful, the people from the reception, room service, restaurant very

have to go thru expensive laundry to iron a

to iron your clothes you need to send them to their laundry service for a fee

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

your only option is to use their laundry service which also takes

no supply of iron board and limited laundry time slots

breakfast was great

24hr kitchen open

i booked ibis particularly as it is a large chain (assuming it had an operational gym) but when i arrived, i

was no tv, poor (but free) wifi, empty frig when there was supposed to be a stocked mini-frig

gym was closed

the shuttle bus service was spot on

gym could be open later

gym is terrible as well

bar available and restaurant

89 euros inc breakfast and shuttle

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

i’m used to unscented laundry soap

kids had a pull out couch that was not very stable

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

breakfast was outstanding

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

and you can order food from restaurant guilty by olivier through room service

a very good selection at breakfast , fast wifi and quick check in and out

clean, comfortable, great breakfast, awesome location…reception gave goody bags to the kids when checked-in,

the pool/spa area wasn’t too inviting but we didn’t care.

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

good breakfast , big bed, nice staff and location

breakfast

location and parking immaculately clean well designed rooms good room service

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

the outside laundry company who fail to follow instructions

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

spa is very small and the pool on rooftop, the water was cold (beginning of june)

wifi doesn't work

laundry service is a joke

- super nice and engaging staff - that facilitated even and early check in that was much appreciated

wifi was poor, at least on 14th floor

the breakfast is outstanding with huge variety of quality products, kept me going all day

ev charger cannot be used by a foreign traveler, as it needs a local gas station card that foreigns

location to airport. pet- friendly. quiet. tv. good service from the staff.

is supposed to have free shuttle for every 15 minutes

we were travelling with kids and had the flight at 7 am

run by badly trained kids

wifi was fast and consistent without disconnection

close proximity to metro, laundry and supermarkets

we used the laundry service, we are very pleased with it

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

they didn't explain how the laundry service works

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

excellent breakfast choices and a fantastic supportive front desk staff who extended my check out by 2 hours

the breakfast was fresh and delicious

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

we loved that modern design. baclon and view gym prize

excellent breakfast with fresh fruit options, clean and joined up rooms for kids and parents.

the fridge was locked, its like how my grandma does when we go with the kids

noisy in the day times and also we could hear the laundry machine in use at night time

the room was closed to the laundry or something that was always to much noise

steps from metro, close to grocery, laundry,restaurants

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

10th floor is a little mustier, and perhaps shared space with laundry facilities

the room service charged us 8 euros for hot water

the room was spacious and the sofa bed setup for the kids was good

room service but with many options to choose from and delicious and fresh

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

please have a laundry service. i had to wash my clothes in the shower booth.

wifi in the room

and its 24hours room service food

room service 24/7

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

room service was also very reasonably priced

stayed at the hotel with my two kids, and we enjoyed everything—outstanding staff, spotless cleanliness, great

wifi could have been better in all areas

-breakfast was fantastic, i´m a huge breakfast lover so i do like big variety of food in a morning

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

gym was nice and the staff were very helpful

the gym is pretty outdated, but it was empty and good enough

- pet friendly - good location, metro right next to the hotel - friendly staff

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

the breakfast service was pretty poor but the food when there was fine.

amazing value for price, location perfect, wifi works perfectly

the restaurant was supposed to have room service but it was closed.

the hotel has laundry services that you can pay to have your clothes ironed

nice swimming pool and training room

room service menu for a late arrival was

amenities , no fridge just the small mimi bar one and no iron

no coffee/kettle facilities unfortunately and no room service at all

laundry service was very efficient

lots of restaurants close by, as well as laundry and convenience stores

the laundry and towels were new and clean. the room was clean.

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

wifi was the worst i’ve found in my long hotel experience

i didn’t try the breakfast though

excellent staff. lovely spaced room. breakfast excellent choices.

good wifi

the room service was good as the reception. great people that work there.

the location is good but the rooms are dirty, no linen change or extra water , gym was also

one is requested to send clothes in to the laundry for ironing

the laundry service was very good and cheap

laundry

tiny room, uncomfortable bed, no room service all for a pretty high price.

bar not great they didn’t have a great selection of drinks

perfect except the laundry it’s too match

nothing to eat for kids at hotel or around

breakfast really it is very very good i love the bf because of the variety os many man items

even a tiny request from room service will charge u 4 euros to be delivered like ice bucket and plate, fork

wifi.

did not like the location there is no room service, the hotel looks outdated and

we were tired so we just had their bar food but it was tasty

room service was fair, they come in early everyday to clean, and we get new towels and shampoos and

wifi was extremely slow

wifi really really weak in our room, it was almost impossible to connect to the internet, a great

no laundry facility which makes it good only for a short stay.

breakfast was very good and had a varied selection of breads and pastries

breakfast was also very good

maybe a bar would have been nice, but it wasn't too bad that we didn't one!

i found it hard to connect to the wifi in our room, not too much of a problem though.

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

food and pool

on monday 16 sept i rang room service at midday to be told that they were on a lunch break and to call back

laundry of

the laundry service was expensive for what we had better off going to a laundry matt near by

strange part is if we gave something in laundry then we need to go to reception for picking it

forcing guests to use laundry service just for ironing is not pleasant at all

was amazing and attentive we did room service for breakfast and the presentation was amazing and food was

laundry service was a bit costly

a t-shirt mildly damaged in the laundry process was fussed over and made right with a complimentary bottle of

could have used more hooks and bars in the bathroom to hang towels, clothes and our laundry that we had handwashed

we used the roof top bar and pool the first day we arrived, fantastic view and lovely food for lunch too

only downside was the quality of the wifi connection - very low speed + often broke the connection

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

wifi works well

from gustavo and bruno at the bar where we had our pre-(and post) dinner cocktails (super bartenders with

sluggish wifi, soundproofing is not perfect, neighbours can be well heard.

a bar and also room service food is available

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

no laundry service, noisy rooms, ac not working

slow wifi sometimes.

bit more option on breakfast will be great

breakfast

staff rgreat especilaly bar staff

the in room service

breakfast was great

breakfast was very good...loved the cakes. kids enjoyed playing the piano.

*wifi a little slow at times

breakfast had everything you needed

wifi networks

excellent breakfast, spectacular staff and location is easy to find

we arrived very late for our one night stay and the hotel offered a late check out the next day

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

we did the laundry service and it was great.

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

laundry

not pay for early check in

noisy. had a room at the front above reception. laundry truck delivery at 2am!

there was no laundry service during the stay (they told me to go to the laundromat down the street

so you can imagine the floor mat is completely soaked and it would be very dangerous for young kids and senior

not having the mini bar stocked up

wifi was very bad

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

window overlook other people's apartment and hanging laundry

clean, breakfast was lovely excellent location

breakfast was nice, area small so on arrival u pick the time u want to go

and because i stayed few days , there’s no towels from the laundry room

the city location is good, the hotel room view was to the roof of the first floor and to the laundry room

hotel in perfect location with delicious breakfast, cosy interior, comfy bed and really nice service

rooftop bar closes very early. does not make sense to guests.

the location is great, close to center and 2 shops nearby! and really nice breakfast included!

glass of wine and room service were very reasonable

they could serve a better breakfast.

breakfast was ok but for a 4 stars hotel, i expected a bit more of choices

breakfast was the same every morning

i didn’t like that the bar wasn’t open 24/7 - i love their service and carioca!

laundry was expensive

i liked that the room service was always accommodating jet lag :) they also gave us extra pillows by request

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

they offer nice touches for guests and have a gym and parking on-site

room, spacious bathroom, good wifi, comfortable bed

laundry service was expensive

pool is smaller in real life than it looks

helpful staff, spacious room, free of charge bottle of water, snacks and fruits in the room, fast wifi, comfortable

rooftop pool was great with supplied towels

modern, comfortable, stonking wifi speeds 100/100, nice helpful staff, clean, great location

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

walking distance to the mall, many restaurants and cafe as well as laundry shop

the bar staff at night is very good as well

both indoor and out door swimming pools were amazing, the sauna, gym were great and breakfast was fresh and

good options for breakfast, decent spa and gym

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

also there was a self service laundry nearby

breakfast was lovely we enjoyed it

staff, good bed, good shower, 24hr gym & pool/sauna trendy bar fast wifi quick acces to the airport next to

that there was no outdoor pool.

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

no view to the outside simplistic wifi never worked overpriced

room was clean and bed and pillows were comfortable and wifi worked well and it was centrally located

excellent wifi connection

wifi was only reliable from the lounge on the ground floor

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel

plase, nice room, esay to any transport, great location, groceries store very close, laundry close

very good breakfast with lots of food choices

breakfast was excellent

super friendly staff (joice ud83dudc99), rich and fresh breakfast buffet until noon, absolute silence in the

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

they accommodated an early check in no fuss

it was very very clean- every day room service was doing great job

all was good. breakfast is really delicious full of options.

very good wifi and breakfast

also: we were charged laundry by mistake and had to get a refund

consider paid wifi in the room at such a prestigious hotel rather scandaleous

kids menu in the citrus restaurant was good value

lovely staff. great breakfast. comfortable bed.

room service meals were generous portions,fresh and tasty even for kids