kids loud and running and playing in hall and my room was 50feet from a common play area and it was

pool the lake the fire/longe area both indoor and outdoor pools were open could see deer all over kids loved

was inappropriately dressed and adults were drinking at there rooms visually from pool and there kids was in

to jump in that she would kick us out, and the pool was the only activity available, and we had 5 kids with us

2 adults and 2 kids breakfast was $55

laundry facilities were dirty and not working properly

pool /gym was nice

the gym had an empty wipe down station

many maintenance type trucks taking 2-4 parking spaces each.

clean property, breakfast was good, friendly staff.

has a laundry room if you need to wash clothes

the laundry room cost way too much!

not easy to get into parking lot

clean room truck parking.

friendly staff, big room, nice tv, free wifi, all-around good value for the price.

the laundry room gets hot.

breakfast was ok, location a little far out

pool broken

parking was convenient and there was a decent breakfast

listed address was wrong, information re pet was not communicated to the property

now dryer on site working like they said for laundry pool door was

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely

guest laundry available

very clean, breakfast was good, and staff was nice

pool was closed

retired from the hotel industry after 23 yrs doing everything from laundry to front desk

nice gym, good breakfast, new furnished rooms

pool closed

get to use the pool, not enough time, however it looked very nice

pool, pool table, breakfast and lounge area were great.

pool was good

the breakfast options and location were our favorite parts.

breakfast starts early enough and it's good

patio and pool area, i loved but other guest were dirty leaving trash and beer bottles every were

only thing that i would update is to have 2 waffle machines in each breakfast area and a pancake machine in each

you can not do laundry there anymore and no hot tub

picture online showed laundry facilities, but there were none

pool temp 35-40 degrees, on monday breakfast was supposed to be open closed at 8:30am front desk stated it closed

lady at the front desk was nice and helpful. room was nice and clean. very good breakfast

wifi was cutting in and out

pool was very small and not very deep this is good for little kids

pool and cleanliness6

breakfast was great. great stay.

small pool. not really big enough to do much in. would rather have hot tub or both

the breakfast was scrambled eggs, turkey sausage, and an everything bagel that i had that were good

travel baseball teams on the weekend. kids being rowdy in common areas.

website says there was a hot tub, and there was not, although the pool was small enough to be mistaken for one

no breakfast included. but that just means it was really nice. :)

the staff was very friendly and helpful and we loved the pool

larger pool would be a plus if you ever remodel

convenient good value. pet friendly

offered a pet friendly room, and with excellent service and breakfast was grab n go but there were

was great except for breakfast

pet friendly

the location of the room and the parking were great

like that u can do ur laundry there and the roll in showers was clean and live that there pet

staff was courteous, on site laundry, room large and spacious.

liked, the laundry room, washer and dryer was good.

it had laundry.

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was

minor' with the tv had streaming service the dryer in the laundry didn't have temp buttons' they were colors,

laundry services available & pet friendly

in a convenient area, friendly staff, clean pool and hot tub area

pool was always super crowded and the air did not cool the suite very well

my kids loved the pool and the free food and pop

that when i did laundry i seen a big roach in the washer machine

com it said that there was laundry but there wasnt

laundry room closed off due to broken washing machine(s), and broken ice machine in the same area

needs a laundry facility!!

they wouldnt give me clean sheets becus they said they where under staffed and laundry was backed up

ice machines and coin op laundry available

room, it was locked but it made me very uncomfortable as i was a solo female traveler and the parking lot was

parking lot was a little small

didn't eat breakfast because of my diet i just always bring my own

i couldn't connect to wifi but that wasn't too big of an issue.

all staff were courteous and understanding (i was embarrassed to require help with the laundry' and, was greeted

had a nonsmoking room but the smoking rooms appeared to be nearby because we could still smell it

we also liked that the parking lot had video monitoring

didn t eat breakfast only coffee

very nice place well kept. pet area is great staff is friendly and helpful

the young lady at the fro t deal was friendly and helpful with parking ideas for where we were going

clean, spa bath, decent room very clean

enjoy a hot breakfast and always book hotels who serve them

wifi did not work .

breakfast was good, staff was great

perfect location. free laundry. kitchen

was beside laundry room and heard loud buzzing most of the morning

the plus for me were the laundry

fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym and laundry inside,

the laundry room was nicer that my own

breakfast was amazing

breakfast was 4 hours and started early enough i could go

got to the hotel real early around 7am and we were not expecting early check in but we mentioned if there is

was friendly, clean room, good location and breakfast was helpful as we were on the go

it was nice they had a small gym.

near restaurants. had breakfast. had laundry.

how rude check out day the family's and i needed lotion seen the laundry door open i requested 3 lotion she

room was close the where the workers get their supplies & do laundry- they often keep the door open which carried

i was offered a late check out of 1pm because they knew that i might not finish my exam until noon and that

pool closed and breakfast buffet closed because of covid.

the laundry facilities cost way too much!!! it was $3.50 to wash one load and $3.50 to dry!!

pool and hot tub were great...beds was awesome!!

i really liked that there was a wet bar available on site

expensive beer at bar and room was expensive

the staff, the pool , but the bar was my favorite.

it smelled in the room like dirty laundry

there was a male staff member pushing a laundry cart, he was walking behind my son and i

comforter (apparently nobody does laundry on sundays and they don't have extras)

the wi-fi did not work the whole 3 days the people in room 324 stole stuff from us while doing laundry and the

the carpet should be cleaned thoroughly to remove lasting pet smells

was given a smoking room even though i booked a non smoking

where on the parking lot it was crazy unpleasant stay got a non smoking room then they tried saying we was

even for being a smoker, getting a smoking room was a bad decision

had a spa tub room and it smelled like mildew from the floor being wet

the carpet is pulling up by the spa tub and nail/tack strips poke you if you step out in wrong place

the fact of no laundry was a big disappointment

amenities, parking, breakfast & staff were totally great

the pool was open

wifi was hard to connect. not all devices can connect

we had a hard time finding the actual entrance and ending up driving through another businesses parking lot

the breakfast was good.

the breakfast was more than i thought it would be very filling

the pool area is a little smll and no hot tub

parking clean early check-in

my kids had to sleep on the floor

liked vending machines there,atm machine, breakfast foods, laundry room, and the staff was great

i also enjoyed a dip in the outdoor pool - very relaxing

parking was good

great clean rooms. breakfast was outstanding.

service was awesome and the staff was bery nice and helpful and the complimentary breakfast was awesome

pool room was kept very clean and sorta secluded

limited handicapped parking and access

breakfast was really good

breakfast room and kitchen were clean and a pleasure to have breakfast in

breakfast was a yummy variety, every staff member we encountered was friendly and helpful!

not knowing our king size was near to the laundry room and it was noisy at night, we could here the staff

the pool was most excellent and the best thing was you keep it open till midnight the hot tub was very

good food for breakfast accommodating staff

granddaughter loves the pool friendly staff adequate breakfaat

at 6 am to be pleasantly surprised by a good breakfast and a lovely older lady taking care of the kitchen who

breakfast was very sparse, fruit and yogurt.

pool was small but perfect for the kids

the location was good for our needs. also, the breakfast was perfectly adequate for our needs.

breakfast could use work the second and third day looked like leftovers

the swimming pool was way to small. should have smoking rooms.

my trash which was pizza boxes and trash can she change trash but refused other trash there was laundry left in

having the ice machine and laundry options on the floor.

only liked that parking was close to the building

breakfast could have had eggs bacon protein instead all carbs

need more breakfast varieties. seems to be same items each week

also, the room was next to the industrial laundry room so we would hear staff all through out the night

shining in the room from the parking lot asked the attendant if they had another curtain or something they could

additional for pet

very clean. comfortable, soft but supportive beds. breakfast had several hot and cold options.

a free breakfast,(hostess very friendly),plus parking and internet

narrow driveway to get in to parking lot

wifi was terrible ,room was dirty and had a smell to it .

wonderful . the room had so much space the pool was nice

pool closes a little early and was very cold.

we had booked this hotel because it showed it had a swimming pool, hot tub, gym, breakfast included in price

the washer for guest laundry was also out of service

thought it was the laundry machine, but then felt it was some ac equipment, because laundry doesn't take all

the staff was so accommodating. the breakfast area was nice and staff was super friendly.

pool closed, and road construction made access in and out tricky.

wifi was great since i needed it for work

on site laundry , vending machines and ice machine

an ice machine, laundry room, vending machines, microwave, and free coffee/ tea

was dirty it smelled bad the night staff was rude the laundry facilities were out of order and it was way

wifi was very slow

value, location, pet policy, no carpet

the $10 pet fee was decent. it should have been free after the experience we had.

i'm going to assume if was from a pet, but nothing would surprise me

the free wifi was an unsecured site or whatever you call it. may as well not have it at all.

smoking room smelt like a casino, dirty bathtub, exposed wires in junction box, stained filthy

the sheets had burned holes on it, it supposed to be a non-smoking room

the laundry room dryer can be better.

the laundry machine was old and the dryer did not dry the clothes at all

not enough parking. got in late one evening and there were no spaces available to park

breakfast was good, would of been better if i woke up earlier so it was just fine

the pool was amazing , the room was spacious, lots of lighting . very clean !

because of its very low and affordable price, and with all the amenities including a full breakfast this is a

breakfast

breakfast was great

the lobby, ice and vending machine room, free breakfast, parking were all above average

area for eating and the bar were under construction

over toothbrush in room power went out twice laundry in office had trash every where and desk clerk was using

and helpful ud83dudc4d ud83dudc4c reasonable price and very well operated, vending machines and laundry available

could be a little cleaner too close to construction of new building in a mcdonald's parking lot right next to

pet friendly

it was a clean room at the cheapest rate near hollywood casino.

pool open at 6 am not 8 am for adults who like to exercise

breakfast area is well stalked, great food and drink

the pool was warm

i wasn't completely wowed over breakfast

we really enjoyed the breakfast selection

a little noisy as my room was next to the stairwell and guest laundry.

we were backed up to an apartment building and the kids were at our window all weekend

hot tub was dirty, filmy. pool area in general was not well maintained.

kids were running up and down the halls screaming;jumping from beds onto floor

tv in the room was smaller than my computer monitor, and the breakfast was terrible

the mini laundry mat they have isn't the best. it works but not very good.

downside is pool is not open and laundry room doesn t work properly

when calling down for new towels, was told to call back because they were doing laundry and might have some in

both nights we were there the lobby was full of people drinking and the pool area was full of kids screaming

suite style, with kitchen and dishes. very satisfied! would stay again.

staff was very helpful and the breakfast was good, had a lot of options

breakfast was nice and the value of this hotel was amazing

breakfast was good location was awesome so many stores and restaurants nearby!

the breakfast could have offered a better selection.

generally speaking, i m never impressed w/the continental breakfast offered as the eggs consists leave

there was a guest laundry room which came in handy

machine and laundry on second floor was out of order

so the family in 222 had to move to my room 221 just to try to get the kids to sleep

the breakfast was terrible and the people staying above us had kids running and jumping late into the night

very pet friendly, our first stay with this chain, made travel with our cat very

breakfast was not ready by 730am

property doesn't have breakfast

there should have been breakfast as advertised

there wasn't any breakfast available

room smelled bad - it was a smoking room

the laundry facilities

my room was next to laundry room used by very loud associates throughout night and early am!!

the only things we missed was an indoor pool as we are here 5-6 times a year for sporting event and hot tub pool

breakfast is very good, beds and staff were great, good experience for the price

great little gym and breakfast offerings

the description boasted of the many restaurants including kids meals and room service

rooftop bar had excellent downtown views

the bar upstairs had a fabulous view, was intimate and comfortable, great service

, room service, shower amenities, etc

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in

get that bar back up and running plz

we got full size beds instead of queen and were uncomfortable all night (we traveled with two kids)

the hotel took responsibility for our late room service delivery (over an hour), and compensated us for the

the room service was served in brown paper bags, with no style or grace ! terrible!

friendly staff; early check in as we had requested; dog friendly; beautiful lobby/common areas; great location

the laundry service as my clothes came back with a 'damp' smell

clerk asked for credit card in case of room service or phone calls

gym and pool

gym-basic

was centrally located, walking distance in the downtown area from a bunch of restaurants, bars, etc

2-hour delay on room service.

workers, room service personnel, and valet was exceptional

breakfast was amazing fast service and good food

room, very accessible, nice staff, starbucks downstairs and great breakfast and bar

breakfast is going to be included in a more expensive nightly rate, then there should be no

in my bed room its complet for cooking and laundry

there is also laundry and the receptionist have coins to change

good gym and the self-laundry facilities

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is

a laundry list: - an early entry was submitted and confirmed from management on three different

bed was so comfortable breakfast bar was delicious

service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice

a nice big lobby with bar and great breakfast buffet in the morning

free breakfast is served in the bank vault

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

my daugthers were able to go to sleep with us talking, however apparently the next door neighbors kids were

thing that would of been nice is regular room service/ check up, we stayed for 6 nights and only got our beds

room service was on time and the midnight pizza we ordered was very good

the rooftop bar was nonexistent

the room we are in is bedside the laundry area and it is kind of noisy.

i was only there 1 night so didn t use the pool, the laundry, or the exercise fitness area

the pool was small but better than no pool at all

the hotel was situated approximately 5 minutes driving, perfect for a getting ride or driving and parking in a

room was comfortable and clean, the location was great, good access to parking

pool too deep for younger children

my kids also really enjoyed how pleasant they was

there was still garbage in one of the cans, and also, most concerning, a used bar of soap, left in the shower

call or send out a memo explain to your guest that the pool lid closed until future.

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to

elevator is smelling very bad laundry is very bad koridor are very bad room is very cold

we would have liked laundry facilities.

only bad thing is the laundry is in the hotel across the road

additionally, i would have loved if there was a place to run a small/quick load of laundry

only complaint was the people on our floor were letting therr kids run the halls all hours.

the breakfast was fine. not exceptional but more than adequate.

breakfast food was cold

parking lot little small in front, entrance shares space with adjacent motel and street or road is

had issue with parking space. arrived back one night and all spaces were filled.

the breakfast was good

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

they have a wonderful roof top bar and walking distance to the short north

the food was fine, but the kitchen closed at 6:45p on a sunday per the person running the bar/restaurant

fantastic view from rooftop bar with great food and cocktails

they had only one working elevator, it was down all week, and the cleaning staff had to take the laundry and

this is to include security no ppe, laundry no ppe, social distances need to be adhered to

pop machine and laundry machine ripped me off.

wanted to use the laundry (advertised amenity) , but there was no way to coin changing (counter or machine) on

off site gym partnership

would like to see laundry facilities available, as i sent clothes to be laundered and most were dry cleaned

and also maybe put a laundry room in the laundry service is to

it met my expectations. rooms with excellent infrastructure, gym good.

staff on how to register/properly room a guest with a pet caused slight hassle

kids were crammed up in the elevators and made me late for my appointments

offered laundry facility

self service laundry was much appreciated during our three week stay in the usa

kids enjoyed the pool

was amazing complimentary breakfast and dinners

loved the breakfast bar and the comfortable beds

the parking lot is far from the second tower when traveling with kids and commuting with all your luggage

location, restaurant and gym all excellent.

me and my children and our little dog maxwell had a great stay and my kids loved being within walking distance

the wifi was laggy as well

the pool was nice and the kids enjoyed it

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

no laundry available.

there is no guest laundry facility, something that all hamptons usually have

the room service was horrible.

location, staff, safety, swimming pool was beautiful and very clean rooms

beautiful hotel. loved the breakfast and gym. excellent location. very friendly staff. a ++

,hotel was very clean, great location, nice pool!

pool was just ok

the breakfast was wonderful, the gym was nice, the bathroom was very nice and spacious.

it was clean, and in a great location. the staff was friendly and the free breakfast was good.

pool not running

just wwould think there'd be more muffle being a spa hotehotel

breakfast and the latte was good

eating at the bar was not very comfortable

bar/restaurant on site was great for cocktails and breakfast

nice gym

i also liked that the lobby had many activities to do: pool table, drinking games, board games, a nice bar,

room was clean love the wifi tv access staff was nice and friendly

in the parking lot, there's a well-known diner

pool was nice

the common areas were nice, pool tables, gym, nice outdoor patio. the room was nice.

the gym is a bit small and the parking a bit tight

pool very small

staff was pleasant & helpful...breakfast was put together well! room was very nice!!

breakfast buffet and room very nice

breakfast was amazing

did not have coin onsite for laundry, no bellman carts, wifi wasn't available, toilet tissue was hard, shampoo

swimming pool was perfect for the kids to enjoy

friendly staff. rooms were spacious with a kitchen. location to osu and downtown.

breakfast and the bar was our only complaint

pool got a little crowded with kids

i love that there was laundry machines

24 hours laundry room, small gym

room had a full kitchen, very large bathroom and two tvs, one in bedroom and one in the living area

i also liked that they offered alternatives to pork for their breakfast options

the place was neat and cozy the prize & kitchen n set up

we had to wait until laundry was done

filthy dirty hotel, room dirty, lobby smelled like a dirty laundry basket and marijuana guy at front desk not

the pool was to cold for indoor pool

good location, friendly staff, quality breakfast.

parking wasn t the greatest

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

laundry machine doesn t have timer display.

the location was kind of off. guys in the parking lot trying to get money off the visitors.

just wish the pool was open later so we had a chance to swim!

brightly lit parking area

needed a code for the wifi, which i never got. the coffee was cold in the morning.

no laundry facilities on property

i was terrified if i wasn’t with my kids i would stay in my car instead guess what

there was good wifi service, nice refrigerator, tv with lots of digital channels

staff was friendly, room was clean, and the continental breakfast helped out with my

great staff, good breakfast

parking was no issue and the location is close/within walking distance to everything

front desk, shuttle, breakfast

kitchen and provided dishes. the staff member who checked me in was great!

had a nice indoor pool and some gym equipment but it was a small indoor gym

the breakfast was one of the best ive had from any hotel stay ive had.

would be nice if we got laundry bags.

they don t have laundry bags for dirty clothes

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

was nice especially the older white lady that works in the kitchen she was so nice to my

the breakfast was outstanding and the lady in the kitchen was so kind and nice - such a variety of food

the laundry room was modern and clean

there was even guest laundry for 1

excellent room, breakfast, and friendly staff.

room was very clean & modern & the kitchenette offered everything you'd need to cook a simple meal for yourself

the hot breakfast was great

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

parking lot was small

clean, amazing staff, very good gym

nightly value, loved all the modern looks, room service pricing was reasonable, bar and restaurant very convenient

helicopter flies directly over the building, tar seeps through vents, kids intentionally run up and down hallways

i liked that there was a communal laundry and there was a free

good gym, good breakfast and free laundry

it was nice tot be able to do some laundry while on the road

it was nice that it had a kitchenette in the room and laundry on site. breakfast was amazing!

loved everything the most shocking was free laundry that alone on top of the breakfast was well worth the extra

breakfast was good

would have liked vending machines on floors. swimming pool was small.

breakfast was great but staff(man that worked breakfast area)was beyond rude

the hotel was clean, the staff was friendly, the breakfast was great, free parking, and shuttle service

wifi was confusing.

website never stated the pool was closed

nice indoor pool and exercise room

and, to not have to worry about parking made this hotel extremely appealing

pool was freezing and it was hard to find info online regarding the pool in advance

pool area was kind of basic, towels here not stocked in the pool area

smells on second floor by laundry

they had our things in a laundry cart

gym was a lot smaller than i expected

amazing breakfast and soft sheets!!!

breakfast was ok the pancake machine beer worked

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

no laundry room

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

have been there a few times and the laundry room dryer was out of order

i couldn t sleep because i thought i was allergic to the laundry soap used on the bedding

the wifi didn't work the greatest with my phone

the pool was fun for the

the pool was crowded but fun

the pool and exercise room was closed but for repairs