no laundry service - which was a problem for a 5 night stay - no advice at time of booking this would

pool. grounds

good breakfast and a working ev charger. good comfortable bed

for a 5 night stay - no advice at time of booking this would be the case very poor mobile and wifi signal - a

food in the bar was outstanding and good value for money

the laundry bags in the lodge foyer could have been stored out of view

mac and the staff are great and really make you feel welcome, room, bed, tv, wifi, shower all excellent

spa treatments on site, very relaxing massage

chef kept the kitchen open to accommodate us as i had arranged to meet friends not realising it closed early on

wifi wasn't like your typical free wifi that barely works

were friendly and we were able to park at the pub before a short walk into town - saved parking

great atmosphere in the bar in spite of covid arrangements

drank in the bar both nights and had a great time mixing with the locals

parking and a fairly easy walk into alnwick although rather a long hill to climb on the way back

free parking. close to town centre. good breakfast. staff friendly.

pillows had yellow stains on them so had to use a bath towel wrapped laundry so that i dared to sleep

the staff did a load of laundry for us which was awesome

wifi worked well

the breakfast supplied was extremely good with everything you could want, all set in the beautiful

great location, free off road parking available. friendly staff.

brand new hotel with wonderful staff, fabulous interiors, great bar and restaurant with delicious cocktails and

car parking somewhat distant down about 60 steps

booked an apartment with two bedrooms and kitchenette/ sitting room

warm welcome . immaculate decor and furnishings . delicious breakfast .

have you thought about using golf buggies to transport guests and luggage, even if just from the disabled car

the staff were nice and the food tasty. the bar was spacious with a pool table and tv.

they had a pool table

good locals in the bar made my stay

place is in a stunning location, the rooms are really well decorated, the food is brilliant, the bar is well

dining or drinking options, but that wasn't rogers fault as the kitchen and bar staff left during the covid

the room was conveniently situated, but the laundry was operating close by and there was some noise into the

great breakfast & free parking

bed was comfy, good lighting, great shower, enough space for parking

clean friendly good all round breakfast out side the city good parking for cars all round 10/10

spacious family room, gorgeous cosy beds, superb breakfast, lovely staff

) bed, and good food in the restaurant (breakfast and evening

good breakfast, very pleasant staff

food is excellent, the kitchen is well above the average for both breakfast and evening meal

staff, excellent food, evening meals & breakfast, great accommodation, good location, completely dog friendly

breakfast was spot on for our varied tastes and set us up for our walk up the coastal path

great food. ordered room service and it was amazing.

nice location lovely staff nice bar and food

clean comfortable, bar meal was beautiful thank you

desk staff even commented on my nice pen as he wrote down the wifi passcode

nice bar & restaurant

but tastefully decorated , quiet , i think iys child friendly , menue in room and hairdryer laundry bag in top

99 gbp/ night i expect soundproof doors

breakfast was excellent and well recommended with your stay

had the air con left on, wasting money, harming the planet and making it cold on arrival with the kids

to connect to wifi was unhelpful

was in a good location, the staff were fantastic, as i was staying for two weeks they had a laundry service ,

shower was poor the noise of the central heating was unacceptable, it was like living in a laundry at

was quite a lot of noise from some sort of kitchen/laundry area in the late evening and in the morning

room access through laundry and far from main entrance

walk down to rooms from reception past the laundry and kitchen isn't very nice and quite a few smells of cooking

the laundry was there for a couple of hours at least

there were lots of open laundry bags on the floor dotted around the halls / outside our room

laundry delivery placed in lounge

excellent, the person who checked us in was exceptional and showed us around the hotel lounges bar etc before

not allow children into the spa , swimming pool as us adults go there to chill out not to here kids shouting &

wifi in all honesty is absolutely hopeless

staff, beautiful quiet location, parking

breakfast was lovely , bar area was nice , menu a little limited for lunch or evening meal but i'm

friendly staff area ideal location for walking meal in bar breakfast all very nice

arrival we were met with kids watching tv and eating a chippy tea in the reception area not a great first

location for work, very close to a1 and plenty of parking

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

had to ask for wifi password and times of breakfast

lovely bar and restaurant, and the breakfast is delicious and even comes with truffle oil on the poached

as golfers could not have been better,two courses in walking distance.

excellent location,plenty of parking. good food and bar service

the room i was in had excellent work facilities, and the wifi worked well and consistently

good selection at breakfast. children were very impressed with the pancake maker. pet friendly.

generous breakfast, comfortable beds and helpful staff

affordable yet like 4 stars. there's kids area with variety of toys and books.

there is always a warm welcome, easy parking and a well organised reception

the only problem we had was the wifi signal was pretty poor

no valet parking when it was raining heavily. would be useful when travelling alone.

golf course was beautiful

was excellent, breakfast and dinner

small mark on bedding/seemed like a laundry burn more than dirt so never complained

i also appreciated the very affordable in-house laundry service

searched for pet friendly hotels, and this came up, but when i booked it i was told they did not allow my dog

location directly opposite the beach with parking

staff were amazing, the breakfast was brilliant and the room was really comfortable and quiet

also, the laundry was clean and fresh

wish the bar was opened all night

only thing this time was on the sunday evening the bar wasn't open even tho quite a few people had asked and it

wifi signal was poor

atmospher rooms are outstandin cleanliness 10 out of 10 and if you feel like it proper family bar for everyone

andrew was amazing and the late check out really helped us to plan our day

excellent location beside seaside, clean room, friendly staff included wifi and nice breakfast selection were

the wifi was very slow in the room, i was hoping to watch a bit of netflix but in the end i didn't

wifi was a little slow and unstable. water pressure for shower could be stronger

wifi worked very well

having towels changed everyday is a nice incentive to reduce the environmental impact of hotel laundry

they had breakfast there twice and dinner the first night

the most expensive ev charge i have ever experienced in the uk ;(

really - really - nice place but wifi was really flakey.

staff were lovely. room service was great quality. lovely hotel

it, at that point i noticed an extractor fan above the space, not sure if this was where the laundry was done

'overnight' noise from the 'laundry room' could have been suspended for a few hours in order that i could get

good location and staff knowledgeable about parking options.

the wifi was not too good and the tv in my bedroom was not connecting to netflix

the bar downstairs was very nice with a tv and sports, good value for money

don t know if we were near to a laundry room or a catering extractor fan but our room sounded like we had a

we re not told about putting clean room tag on door, so we had no laundry/tea/coffee replenishment

unfortunately the music from the pub next door was a disappointment. no laundry facilities.

twin beds but ideal for kids not grown men way too small and narrow, room needs a good deep clean all levels

for the oldies: area mobbed with kids out drinking but you can go elsewhere

a bit noisy during the very early hours as can hear staff wheeling laundry trollies along the

every time they went to toilet and also being woke up as i was placed near the lift and staff/laundry room, when

a great breakfast

great location, got an early check in too and the staff couldn t have been more helpful

breakfast was very pricey!

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

the open plan lounge and kitchen ideal for a few pre drinks before a night

everything except the wifi

the location was excellent. the wifi was good.

telephone system for requesting access codes the wifi password left in the apartment was out of date the kitchen

of the two disabled parking spaces was apparently the storage for laundry bags which made it unusable

small gym

position and easy to park ud83dudc4d room service provided a really high quality meal too

the little gym

room service was brilliant and staff friendly and helpful

laundry dotted around the hotel as we were going to our room didn t make a first good impression

we arrived we needed to request dishwashing liquid and washing powder for the laundry washing machine - there

t sleep at all due to our room being right next to a large amount of the water pipes used for the laundry

the room was really spacious with its own kitchen and living area

breakfast is way too much and out of line with the industry nationally for an adult let alone kids

security rooms warm and cosy sky sports good selection of beers and wines plenty of hot water laundry good

the hostel has a free laundry service with washing machine and dryer

staff were helpful and friendly and having a laundry room helped with 3 young children

free laundry

very good transportation nearby free laundry

however, i think this was simply an allergic reaction to the laundry detergent your hotel uses, which has

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

staff perfect ud83dudc4dud83dudc4c location has breakfast and ud83dudc4dud83dudc4c

beds are very comfy, shower was so hot we were in a quiet room service was amazing , i said we were coming for

gym, location breakfast

staff and laundry

gym space is more of a narrow hall than a space for physical activity even though it has some nice

the quality of the room, quick access to wifi and quietness of location despite it being central and close to

complementary mini bar items

enjoyed using the gym on the 1st floor, it had a nice range

every time i went to use it it was being used by staff to transport laundry or cleaning equipment - there were

used the laundry service (we had to clean some clothes, and there were no self service laundries nearby),

such a convenient location and the spa was really handy too

room service was limited and over priced

the hotel is pet friendly and the dogs had their own welcome pack in the room

no laundry on site but it's ok.

surely they go to the laundry with the towels

great breakfast, lovely staff

parking was tight when full and the orange juice at breakfast tasted powdery

free parking

very hot in the room. extras like room snacks, drinks and laundry services are very expensive.

which was special as this was a treat for my partners birthday then we received a knock from room service just

opportunity to eat there as friends had made dinner reservations but the smells coming from the kitchen were

both bedrooms ensuite, relaxing lounge nice kitchen

were able to leave our bags there and on return after asking if we could go and freshen up in the gym, we were

they had same day laundry service

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 1

excellent location and late check out

small complaint, but tv signal and wifi signal quite poor.

we also noticed when we were leaving that the laundry room was washing sheets bearing in mind the hotel had no

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for

also, the door to the laundry room on floor four where i was staying was frequently open, again showing large

found several items missing, such as the safe, iron and laundry requests

checking in staff indifferent, waiting for a lift(they are small), staff went in with an empty laundry trolley