we had a great views from the room, as well as hotel dining room and swimming pool

they have a play room which was great for us (pool) and kids

the room it was kind of cold, the breakfast room specifically was a bit more than chilly

breakfast was not that good. not very fresh and not much of variety .

and bar little bit cold for sitting in

friendly staff, the room was very clean, the facility is renovated, wifi in the room worked perfectly

room was very small and wifi coverage was not there..

you will find a restaurant with fine dining great food and family friendly and small park for kids

quite long check in procedure. not convenient with little kids waiting.

and the wifi was brilliant

hotel, very peaceful, relaxing pool, amazing views, good food, great location for biking/hiking, extremely

con and wifi intermittent

the view from our balcony room, pool and cafe area was amazing

was a pool but it was dirty, even didnt want to sunbath and go to the pool because it was pretty dirty

we enjoyed the pool and relaxing area accompanied by the 2 house dogs

had a pool but it was closed as autumn time

the small pool was great for a quick dip after a hot day of sightseeing in granada or walking in the sierra

it has a private parking lot

there was a nice bar area at the end of the restaurant area

surroundings, lovely hotel near the bus station, free parking, great rooms, nice and helpful

large, new and smart appearance and bar overlooking the swimming pool

spa 29 euros for an hours access, too expensive

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant,

loved the pool

nice bar around the corner with outdoor seating in sunshine

breakfast is excellent, the facilities are excellent and the pool is a delight and very

secure free parking, very clean, our studio was very spacious with high ceilings

the breakfast was delicious

the breakfast was excellent - good choice with local and homemade produce

breakfast was basic but good and homemade

also, they assured the laundry service within 24 hours

local bus stop nearby. excellent wi-fi. very good breakfast. good restaurant next door.

the breakfast was poor, we asked for room service and everything was cold :((

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

check in was hassle free parking plentiful room small but very comfortable for 3 persons bar and cafe staff were

no laundry facilities.

cost of laundry was a little excessive.

gym equipment no running treadmill and the pool was out of commission pretty disappointed on that

i didn t like that the spa facilities were not opened all day.

gym is old and full of old and damaged equipment

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

the pools gets a bit too crowded with kids between 4-7pm but it is peak season so to be expected (there were no

the alhambra stunning - only a 5 minute walk to the ticket office- great breakfast excellent bar easy parking

no room service for food or drink and no bar or restaurant

a mother was checking out and informed of additional charges for her fees for 2 kids, but she had paid in full

the property was also close to a laundry shop, a few grocery stores and restaurants

the staff is very helpfull and the wifi works perfectly

luckily we brought slippers otherwise it could have been dangerous, especially for someone with kids; there

evening room service available for bar type meals at good rates and again accessed by whatsapp

breakfast was very minimal, wifi was not working and didn't get fixed.

laundry services was prompt and reasonably priced

fantastic views, fantastic bar (open all day), superb staff and a great location

the view from the terrace bar over the city is exceptional and this is where you eat and drink

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

great facilities and bar open late if needed

wish there were more basic amenities provided to the guests like disposable slippers and laundry

the wifi was unstable.

but meals served in the bar and lounge area were good

wifi was non existent in my bedroom but available downstairs. a minor gripe.

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

great breakfast buffet, nice intimate gym.

wifi never worked despite 4 different alternatives given by staff 2

the spa facilities were great as was the massage i had from mireya

outside swimming pool was great, great service in the bar

wifi doesn't work with 2 passwords they give as

we used the laundry service which was speedy and

great on time laundry service which was crucial for our stay

excellent staff fromhousekeeping to breakfast staff to room service to front desk

great if travelling with kids

i loved the parking service, kids loved the roof top pool

our laundry was returned with a pair of trousers that were not ours. not resolved.

spa would complete the experience at this hotel, especially if you have nothing else to do in the

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

the first night, we ordered food from room service

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

laundry one small load 140

we had some laundry done and that was the most expensive one

the laundry also collected from this point very early in the morning and very noisily

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

and the laundry prices are extortionate - 9 euros to just iron a shirt

we were told to give clothes for laundry which can be expensive

2) due to severe stomach illness i asked for extra laundry soap to wash

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

room spacious, wifi, excellent friendly helpful guy on day shift at the reception

very nice hotel, good location, good staff, clean, good wifi, great breakfast

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

nice bar to the left of hotel

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

a bar staff member was very helpful and courteous

the gym is very small and not very equipped

everything. good modern hotel room. excellent breakfast. excellent wifi.

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

very helpful staff, very comfortable room and bed, great breakfast- freshly cooked eggs to your taste- lovely

breakfast was wonderful in an orangery room which is also the restaurant area, bar area

near tapas bar and in heart of el centro.

wifi was very patchy on the third floor

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

no bar but not a big issue.

was no bar open in the evening to have a relaxing drink

washing machine in the room, (although the hotel manager offered to sort out laundry)

rather small rooms and expensive laundry

air conditioning in our room didnt work well. wifi was weak signal.

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right

wifi was poor with no internet connection

wifi was basically nonexistent in the room

wifi worked with no issues

safe to lock belongings and great wifi

wifi didn t work for us on any devices we tried sadly.

internet wifi was not great

no slippers water pressure not enough laundry was a bit expenssive.

wifi was pretty

the gym was well-equipped to feel like you could get a good workout in

the wifi did not work for my mobile in the room but for my laptop

location and wifi

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

wifi was very weak

there's no cocktail bar as advertised on the booking

the kids had a separate area up some spiral stairs. i liked that they had their own space.

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

bar food very good and pleasant staff

pity that spa and gym room were closed almost half of our stay, we weren't able to test it.

have to pay extra to use the pool, but i suppose this is normal for a spa hotel.

wifi failed for 2 days, not being able to connect

had a terrible wifi signal in my room; i couldn't connect at all

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

the wifi connection is too slow

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

room, great location, rooftop bar was amazing and excellent breakfast

the roof top bar was gorgeous

no room service seemed

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

room, wifi connection worked well and within walking distance from the main attractions

free use of small kitchen

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

wifi wasn't working

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi worked well too

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

was clean and good facilities apart from wifi

location is excellent, a lot options for tavernas tapas bar and night life

comfortable bed and good wifi

wifi was not working

it is in the center of granada and close to many bar and restaurants.

the hot water, water pressure and wifi are more than adequate

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

asked to change our booking to an apartment with a kitchen and the staff were happy to accommodate our wishes

wifi strengh not high enough. stay 2 nights: the wine glasses were not clean the 2nd day !

wifi in our room worked very badly 3

and the wifi really didn't work in our room

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi in room not good, used data instead, if this could be beefed up it would be much better

great wifi also

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

cheap efficient laundry service

laundry service was fast and affordable

doing laundry there was relatively

good to have a safe and also had some laundry done

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

wifi required signup or accepting of hotel marketing

staff went out of their way to help us. with early check in and booking attractions

pool got taken over by a family with several screaming kids so one day that i really wanted to chill and relax

lovely hotel, very central location, with parking and a small swimming pool

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

a booklet in the room indicated laundry service was available, but it wasn't.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

i booked the room with spa bath, which has a large bathroom with a jacuzzi bathtub (amazing)

the wifi !

there was a very good laundry service at a reasonable price

in room laundry service was convenient and quick/

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

the staff were very friendly and did laundry for us for a very reasonable price

wifi not working so good

wifi was terrible

hotel well located and had all the facilities: bar and restaurant.

wifi access during my stay at this hotel due to network rooter trouble

no wifi

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

the breakfast was delicious and the location was perfect for walking to the alhambra

really lovely lady working in breakfast room

breakfast room was very cramped - food selection was good but the tight, crowded space with

the spa bath was a treat to relax in at the end of the day

on a side street, so nice and quiet at night; lovely garden with comfortable seating and bar service; spacious

couldn’t use the gym due to maintenance work and it only opened at 10h which is not convenient

we did not use the spa or gym so we cannot say, but remember that the spa is not included and this time was

i thought the spa/pool area could have been free for guests

of the time and with the exception of the gentleman who checked us in on the first day and the barman on the

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the breakfast was lovely with plenty of choice

the breakfast

breakfast was well cooked with a wide range

perfect location with very attentive staff. excellent breakfast.

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

were not able to connect to the wifi from our room

but the noise from the restaurants and bars on street we backed onto was horrendous smell from kitchen extracts

my children like the bunk bed and special book for kids. the location is very good.

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

no room service

location was great, the staff were friendly and the room size for 2 adults and two kids was great

this is my only down point as i was travelling with kids

wifi was a bit spotty.

location, staff and wifi

no wifi in most parts of the room

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

wifi did not work the first few minutes when i arrived, but later was

laundry done in 1/2 day for 22

there is no laundry service

room with everything needed, including water and tea for free, and adequate priced mini bar 3

- close to albaycin, alhambra and city center - fast wifi - fair price

the bar and restaurant were excellent

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door

wifi signal was very poor

the room offered ample storage space and the spa shower was a treat

breakfast was delicious, but a little expensive for spain. still worth it.

beautiful breakfast area and wonderful afternoon tea

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

wifi very strong in the rooms

the wifi was

excellent wifi

next to noisy laundry

good wifi, clean, helpful staff and spacious quiet room

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

wonderful, helpful staff. fantastic breakfast and central location

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

no wifi (the name advised on the welcoming message not available) and no answers about this from the

can have an update in the kitchen , dishwasher was not working

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge

the wifi did not exist and when the staff was asked via booking messages they stopped replying simply

that did not have laundry service

everything was great! wifi not super fast, but fast enough.

excellent location. comfortable beds. free efficient wifi

wifi wasn't great, if you need wifi for business then have another option with you

wifi and breakfast was also okay

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

helped with getting to various areas and arranging for laundry service

the hotel will even have a bag of laundry serviced for you for a slight fee

the bar in the hotel isn't the coziest, but there must be literally 350

good room service

room service did not provide fresh new towels or any slippers which we had to request for on return

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

good wifi and nice breakfast

wifi was shotty

wifi was just too slow

the wifi sucks super slow

my room didn't have a good view & the wifi was slow.

excellent wifi

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

wifi worked well, great location, ac was cold, staff super helpful

wifi was a no-go for any video call.

could not get wifi except for a little while at start made life very difficult

kitchen public area is great if you want to microwave your food or have warm water for drinks

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

wifi is not well in the top floor , hope it can be improved in the future

wifi not good in triple room

had only 2 choices of cereal for tge kids but rest of the food was ok

wifi was down for the whole hotel due to router issues

poor breakfast options

limited seating for breakfast which if busy would be a problem

breakfast offered there for a price

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

excellent room service & hotel staff

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

the wifi was really not good, very intermittent .

clean and tidy. great location. bar prices very reasonable for hotel

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

i like in-room service, but i do like more coffee (only one was possible)

if is something to mentioned the slow wifi but it was not a real problem

wifi needs boosting

seating area and little kitchen in bedrooms was nice

we had a well sized room that was very comfortable with a small kitchenette.

wifi reception in the room was almost non-existent

wifi was weak in the evenings. no foreign language channels on the tv.

our room was next to the laundry room, bit noisy in the morning

wifi was strong

wish that i had found the hotel bar earlier than i did

wifi goes on and off a lot!

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

they provided us with a free portable wifi to use around town

excellent location and value for money. the free wifi egg was an added bonus.

good wifi was available throughout the hotel, it was not secure

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

excess from the mot away near the shopping centre and short bus ride to town great bar across the

buffet breakfast was very

value for money and the kids loved the small pool after a day’s site seeing

good breakfast

were given a room that apparently shared a wall with the laundry or utility room

spacious and comfortable rooms, great variety of food at breakfast, nice gym.

food, clean room, private parking, friendly staff, good wifi

nice to have pool area as

staff were great and friendly, particularly with kids

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

spa has steam room, bath and massages available

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

staff beautiful property great location very good gym . spa average

laundry service was an added plus

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

the hotel quoted euro 40 for laundry.

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the staff are terrific, and they even do some laundry for free

even passwords for wifi was

this wifi is a bit dodgy, i just gave up on it in the end

weak signal for wifi

wifi connection good, and location is very convenient

the wifi wasn t very strong

ate there for both breakfast and dinner) was very tasty, and the spa treatments were excellent

spa is a bit ran down - the foul smell and water in the pool that is a touch too hot

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was

had wifi only 1 night of the 4 i stayed in the hotel

wifi is super slow through the property and in some places, included our first room in the basement

the roof bar was not well equipped

choices on room service menu, no pool or gym

roof top bar abs the location . big rooms with sun in the afternoon . nice breakfast

location excellent staff excellent spa fabulous

vibe location bar on roof overlooking fantastic views

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

nice spa service

the hotel is in a great location, staffs are very friendly and wifi is fast.

sauna and spa were under renovation. area has quite a few pickpocketers.

the spa facilities could be better but the staff were great and the breakfast was excellent too

they also went the extra mile to get our laundry returned in on the same day

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

great wifi

best places to eat and visit lovely room in quiet area of hotel spotlessly clean and great small pool are to

location , room, laundry service . staff

a fair few sun lounges and the little bar / snack area near the pool was also great

they let us have late check out with no extra!

good shower, a/c and wifi

wifi signal in the room was weak.

clean room service everyday and polite

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

roof top pool was a bit disappointing

the rooms are spacious and the beds very comfortable

wifi was not working well, very low signal on the forth floor

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

everything, from the hidden bar to the rooftop

central location, valet parking, lovely bar and restaurant, very comfortable beds, really helpful

the water temperature in the spa room - was expecting a hotter bath.

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

wifi bit slow

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

the bar was fantastic with the best sangria we had in all of our spanish travel

the restaurant and bar areas were also designed with flare and originality

the server tried hard to get us food for the kids as fast as possible

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

are completely no wifi signals in my room at all which is very disappointed

wifi signal was rubbish

room service was prompt